I will not support a business that passively disrespects me and assumes that my time is unimportant. I ordered food online. Came in 25mins later. I told the host ( older light skin lady with braids ) my name for the order... she said that it would be a few more minutes. Cool...me and my son went outside and sat at their tables to wait. We waited for about 10 more minutes and then went back in again to see if our order was ready. The same host came up. I reminded her of my name and she saw it was ready. Right as she turned to go get my food from the back, another lady came in behind me. The host stopped and asked the lady behind me if she had an order placed already which was no... the host then stopped short of going to get my food so she can start taking the lady's order behind me. If you know I've been waiting longer and I was in front of the lady that just came in, why not say " give me second to get her order bc she's been waiting and I'll come take your order". Duh... Thats not only common sense but common courtesy as well. The guy that was working there saw what she did and was like I'll go get her order. That host knew I had been waiting there for my order and knew that the lady came in behind me; however, she treated me like I was unimportant or my time was unimportant. No thanks. That was my first and last time going there. Do better. read more

I had a wonderful dinner with my mom and dad here tonight. The food was hot and fresh and came out exactly as we requested. And Lovely did a phenomenal job serving us. Overall, this is a super cute and very CLEAN Harold's if chicken is your thing! read more

I need this Harold's to stay exactly as it is. A "Good Harold's" is a rarity that serves as a culinary blessing to those of us longing for a throwback Southside chicken-dinner experience. You can charge whatever you want as long as you keep it delicious, hot, and fresh! I won't complain. Generous portions (and sauce), clean facility, and great staff! Olympia Fields is winning. read more

Harold's Timeout Bar & Grill - Great staff and food!!!! - Bars Near Me - Olympia Fields, Illinois

I ordered four wings for thirteen dollars. I was informed that the pricing would be updated soon, so prices weren't listed on the menu board. The wings had minimal sauce. I would have preferred more fries. The food was fresh, and the service was pleasant. The establishment is quite new and very clean. read more

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My last several visit I simply wasn't pleased or satisfied with the food or the customer Service and as i sit in the location currently doing this review again I am dissatisfied with the level of respect and customer service. I placed the order online simple because after calling several times with no answer. So I walk into the location and see the phone is off the hook intentionally (picture provided read more

cool idea terrible execution either be a bar or be fast food cause you can't do both ! Took an hour for my food to come after calling it in 25 min prior... called in 407 didn't get my food till 457... the reason ? they were busy... by busy they meant 4 ppl at the bar and maybe 2 tables with couples wished id taken a pic... if that is too busy to handle just be a chicken shack and leave the bar stuff to ppl who can do both ! And this is the second time this has happened they cater to the bar partitions more than call in orders ! read more

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By far the prettiest Harold's Chicken I have ever visited. I almost didn't go inside thinking it was something else. From floor to ceiling, someone thought of all of the little details. Beautiful space for dining, high tables by the windows and a fully functional bar. They also rent out this venue. I ordered ten wings with mild sauce and black pepper. Made to order, you receive a text when ready. Have a drink while waiting or sit and look out the window. Same great wings that Harold's is known for. Sorry no picture. read more

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This is definitely the nicest Harold's I've seen. It's an upgraded, dine-in restaurant, that the server comes to your table. The service, food and ambiance were all great. There's also a bar that looked quite active. The music they played was the best...smooth yet upbeat. The restroom was seriously the cleanest, best smelling bathroom that I've ever seen in a fast food restaurant. Great job to the management and their team! read more

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Right before the holiday we did an online order the day before for an 80 wing tray ($138.00). The next day an hour or so before pick up I called to confirm and was told they had no such order on system despite the money being withdrawn. So after and back & forth the order was eventually found but also meant my order was not ready so I ended up waiting an additional hour or 2 which as you can imagine sucked. The restaurant was clean and appeared to have a full bar although it bothered me a bit that the food menu there had no listed pricing which kinda gives the feel that they change them at will... I just found that to be odd. I mean if someone's drinking and not paying attention they can charge whatever you want. Well, the experience made me not want to return. read more

I stopped in after work to treat myself to a pre birthday treat to myself. The vibe is cool. Nice lighting and hip hop music playing. Big screens table seating as well as a bar. I doubted the drink being strong enough for me but it was gooooooooood. lol! I saved my appetite and ordered 6 wings with salt pepper and mild sauce. Coleslaw was a must. It's been a long time since I had some Harold's and this was done right. Nice fresh and crispy chicken and that sauce. Yes sirrrrrrr! I'm glad that I stopped by. They may see me for New Year's Eve. read more

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I came in on my birthday for lunch and a drink. Got the food but not the drink because the bar is really small...and there were people occupying seats already. I also witnessed a customer leave. The customer was dining in and was waiting for the waitress to come and take their order but that didn't happen. The waitress told the customer she forgot about them and continued to do what she was doing...The customer left. I over heard the waitress tell the other customers at the bar "They'll be alright". That was questionable customer service. I will definitely go back for the food....As for dining in....I'm not sure about it. read more

I'm sure we've all had Harold's and this new one is good but finish reading. The service was incredible and the mixologist, Davita was AMAZING!!!! The Long Island I chose was based on a recommendation, I thought it was good but weak. It was this day that I learned the difference between a bartender and a mixologist. I was gone.... After one drink. But back to the food. It was fried perfectly, delicious and great flavor.... But it wasn't hot!!!! We waited a while for the food so I was convinced it was going to be hot out the grease. Nope! Also, I was with my daughters and my nephew and the whole restaurant is 21 and older. So they had a couple tables outside . It was a nice day so we ate outside. Check them out!!!! read more

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Lovely is an excellent bartender!! Drinks are impeccable!!! Food tasted amazing! Highly recommend!!

Ms. Shay is amazing!!!! The food was fantastic and love the vibe. Great experience and great food.

I've been 3 times - 2 times eating in the restaurant and 1 time to go. The food is very good and fresh. The portion size is large. The drinks see strong if you eat at the restaurant. However, every time the service is slow. Most recently, I placed an order online. When I arrived in the restaurant during my scheduled pick up time, I was told they were out of one of the menu items and that it would take 10 minutes for my food. After 15 minutes, I came back and my food was still not ready. The ambience is nice but the service could use some work. read more

I ordered a large chicken gizzard. My order was taken over the phone by a very pleasant young lady Chasity. I asked that my gizzard by fried soft she guaranteed they would be. When my husband picked up my order it was what I ordered fried soft. Thx Chasity you are appreciated read more

The food has been consistent from dine-in to carry out experiences. The staff welcomes and responds well to respectful feedback. The drinks haven't missed. The decor is bright and modern. They keep the place neat and clean including the bathrooms. Overall great local spot to satisfy your tastebud's guilty pleasures. read more

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Ordered almost 35$ worth of food and didn't like the food. They gave me catfish fillets instead catfish steaks not what i ordered the food was not fresh and they wouldn't give me my money back for a refund what kind of poor service is this read more

Harold's Timeout Bar & Grill - Receipt - Bars Near Me - Olympia Fields, Illinois

I ordered the 6-piece wing dinner &an amaretto sour! Our bartender was such a sweetheart also! I would definitely have a party there, enjoyed the vibe read more

Place is small, food is disgusting. Beans were cold. The owner is super creepy too! Ugh thought it'd be a nice little kick it spot but I'm never going back. SERVICE IS AWFUL! Took 40 minutes for 1 drink! read more

I had the gizzard for the second time from here and they are delicious coleslaw fries had them well done fries I askEd

I was in Popeyes lane and ordered and decided that I wanted Harolds. Since Harolds is new to my neighborhood I said that's where I wanted to spend my money. I ordered a 6 wing with mild sauce. I was told twenty minutes. I was ready in twelve minutes. The chicken was old, and the fries were older, and the food was not hot. The sauce was invisible. I was so hungry and disappointed. I guess I will stay at the one on Lincoln Ave in Matteson. I will not be going back to this one. read more

Food was cooked per order so sat down had a drink as I waited staff was friendly an chicken was so good an hot most definitely I'll be back read more

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Food is good every time. Can take a little long due to low staffing I'd assume, but it's always worth the wait.

Avoid this place at all costs. If I could give 0 stars I would. While the atmosphere was nice, my husband and wanted to try the place out because we had never been. First we waited for about 35 minutes for the food to be prepared, essentially for fast food is a long time, but that wasn't even the biggest problem. Once we received our food, it was bug infested. We had barely touched it and returned it uneaten. I have never experienced such disgust at a restaurant in my life. When we returned the food to the cook, he advised us it was pepper we were seeing, not bugs. Refused to refund our money and said he just didn't believe that there were bugs in the food. I will be reporting this place to the health department. Disgusting!!! read more

The ambiance was live and very entertaining. The service was polite and attentive. The wings are way too small for the price they charge. The wait time was also ridiculously long for the order. read more

the food was great nice place , customer service was wonderful good atmosphere,good vibes you could not ask for a better place to eat and drink. Felicia read more

Very good. Food is always perfectly fried and quality chicken is being used. Love this Harold's

My first and last time going here. I ordered 5 wing lunch special for carry out. When I tell you I was shocked when I got home--I am not exaggerating. They gave me 13 fries!!! Are you kidding me? Is there a potato shortage or something? And not sure if the cook is a 12-year-old because I am not sure what experienced cook would put the fries on TOP OF THE CHICKEN! I was floored when I saw it. Don't believe me? Check out the pictures. I tried to support local businesses and this is the result. read more

Harold's Timeout Bar & Grill - 13 fries on top of the chicken. - Bars Near Me - Olympia Fields, Illinois

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I personally think that everything is average. The owners are the biggest problem! It's better than from the first time but still needs improvement. read more

3rd time being here and Ashley the bartender is always working by herself, but let me tell you she's multi tasking savvy, drinks alwlays on point, and she works it with a smile. GIVE ASHLEY A RAISE AND THE COOK! cause my food alway delicioso! read more

Great atmosphere and they have drinks. Good customer service and food is just like other Harold's.

My husband and I decided to go and waited 1 1/2 hours after giving our order twice and still hadn't received anything but the drinks we ordered so we left. read more

Absolutely THEE BEST Harold's by far!!!!!! Service is Amazing. Food is Amazing. Beautiful vibe!!!!!!

I've been to this Harold's twice and the service has been great!.. Bar Stars Tee Tee and Daveda did their thing with the drinks! Food was hot, served promptly and they have Karaoke... read more

This place is very nice and cozy. It a beautiful scenery. Its very clean and the staff is very polite. The food is very good and fresh and is delicious. I would recommend this place to everyone. Just a disclaimer I did not get paid to advertise this place. I am truly a satisfied customer and Im on my way to pick up another right now. Please go visit them. Grab you some drinks too and they are opened until midnight. The beat thing that has happen in Olympia Fields in a long time! read more