The service was a little bit slow but the food made it worth the wait. The kids loved dessert

There were not that many people when we got there and the service was extremely slow. However our waitress was very attentive and she really made the long waits not feel like an eternity. I could tell they were understaffed but they never said that. The bar area was filthy and piled up with napkins and used dishes and the drink one of my party goers was clearly premade. The food was what you expect from chilis. Nothing amazing pretty standard. Also side note, I don't know WHY they added this Mac and cheese to the crispers to make it a meal, feels like a money grab, ITS USELESS! read more

See all

Great chicken sandwich, had to wait for a table but it was worth it. The servi was good too.

Staff on this day was less than professional. This review was prior to us being seated. In my opinion... It is incumbent on management to not only train their staff, but to observe on their employees behavior. read more

There was a host named Kai who was very hardworking and nice. It was very crowded but he managed to check in on everybody and keep up some great energy. Will definitely be coming back. The food was also great. The music and ambiance was also very enjoyable. read more

My homegirl & I came here earlier this yr for drinks after work. Service was slow & bht the bartender we had was so good. Its been on our list to come back. We finally got a chance to come back a few weeks ago. And our bud Josiah (not sure if i spelled it right) was working again. He was the only bartender that night & the bar was full. Nethertheless he managed & made sure everyone was tended to. *I ordered food & the runner dropped 1 of my 4 quesadillas & didnt say anything either. I had to let the bartender know & he got it squared away. Now when we walked in there was a manager standing at the host stand with another employee. We wanted bar seating however there were several seats at the bar that needed to be cleared & cleaned. We walked up & the manager walked over briefly but did not make a move to help buss the tables to clear them for guest. Instead she handed out crayons & fundraiser coloring sheets to the pair sitting next to us. After the seat finally got cleared we sat & surely enough she came over to us with the crayons & sheets also. I expected a MANAGER to do better. Your staff is swapped, the restaurant looks a mess & guests are waiting. You are not above basic work. The ONLY reason I even consider coming back to this location is b/c of the bartender. He's cool & personable especially after a long 12hr shift. read more

The appetizers were good. The brisket quesadilla was excellent. The unendless chips were nice and thin but were not warm. We ate them anyway. The pizza for kids was great. read more

I usually don't do reviews but this was the worst dining experience ever from start to finish. This was a small Birthday celebration for a 70+ year old person. The Hostess was rude from the door, she seamed like she had an issue with elderly people because she did not want to show them to our table , they had to find us. There were two different waitresses who clearly weren't communicating with each other because 5 of the 8 orders were wrong, some side orders never came with the meals. We had to keep going to the kitchen door because our waitress kept avoiding our table . At one point we saw 3 employees eating by the door and they were eating items we never received. When we finally got our drinks the rude Hostess who did not take the drink orders sat them at the end of the table and told us to figure out who had what because she did not know and walked off. We could not tell because some of the drinks did not look like the pictures so we could not tell either. The Hostess had a lot of hair out and two of us had long hair in our drinks. One of our Guest finally got his Macaroni and cheese right before we decided to leave and it looked like they put it in a condiment container , it was not full with a dirty spoon sticking out of it with dried hard cheese that looked like the spoon had been sitting dirty for days. This was disgusting! Some of the dishes would have been good if they had been complete upon serving. I received Chicken Quesadillas, they would have been good if I would have received lettuce, tomatoes, sour cream or something. I asked for it and never received. At one point before leaving our guest who never got mashed potatoes went to the kitchen door to inquire about it and the girl that was cleaning tables and the Caucasian waitress with the tattoos on her face mocked her as she walked away. I don't know what the problem was I have been to this Chilis several months ago during the weekday and service was good. I had to get carry out containers from another waitress that I notice was constantly attentive to her table Whomever the Management team is needs to re-train the hostess and the staff read more

My first two visits to this place were great. The food was really good and the service was great too. Just went again today and I don't know what happened. The server was perfectly fine so this review has nothing to do with her. The food was truly horrible. The fries were cold and soggy, the Mac and cheese was also cold and had set up into a gluey mess. The chicken tenders were stringy and rubbery and I couldn't even bite through them, I had to use a knife and fork to cut them into pieces. The fajitas were ok but the tortillas were way too small and there weren't even enough to accommodate the filling and we barely got any topping either. Basically just had to eat chicken and peppers plain with a fork. I feel like this is just another story of corporations making cuts but charging more. I won't be back read more

The burger bites were poorly made everything else was fine I'm so not sure of what needs to be improved but I won't be returning to this location read more

Chili's - Wtf if this - Tex-Mex Near Me - Evergreen Park, Illinois

We decided to come here because we were in the area and hungry. Service: not so good the server never did introduce herself and we were apprehensive to bother her as she parked herself in a booth while on her phone. We had to ask for napkins and clean utensils a couple of times. Food: Bland bland bland, Hubbie ordered the pick 3 and the server said they're out of chipotle sauce she never offered another sauce which I asked after order was placed. He said the food did not have any flavor. I always get the fajitas chicken and steak which did not taste like I'm use to chilies fine grilled taste. Well I asked the kitchen staff and they no longer grill the meat so it just tastes like processed chicken from a plastic bag, he stated he will put a suggestion to go back to char- grilled meat! They were also short staffed today our neighbors also had complaints. read more

The staff was great the food does not match the picture on the menu but it never is . You need to gove this place a try .They also have high chairs for children read more

Chili's - What is left of my salad - Tex-Mex Near Me - Evergreen Park, Illinois

The food was excellent , the service was great our server Danniee was very nice and attentive although it was a bit crowded she managed to make sure everything was good. I give the overall service a 10 out of 10 read more

Wow. I never knew a restaurant experience could be so bad. We got there and we were immediately greeted upon arrival. After that, the entire experience was horrible. Our waitress greeted us, and then we didn't see her for at least 15 minutes. We had to ask repeatedly for things, and the food that was served was stale. It was impossible to find someone to help us. If you want a positive experience stay far away from this location. read more

Bowl could have been more filled as it has in the past as well coming in early for my food I had to wait which i had no problem doing but while i was waiting I noticed through the opening of the kitchen there were numerous team members in the kitchen with no gloves on,eating fries with there hands then touching to go boxes,one older white man dipped his finger in sauce then licked it continuing to work without washing his hands or putting a glove on top as he proceeded to grab a customer fries putting it on the plate to go serve it this disgusted me as this is a sanitary issue as well health violations. read more

Horrible service , very disorganized , servers are standing on the walls , talking on top this place smells awful like marijuana , very ghetto it was so bad we got up and walked out with my family went to another location ! Not recommended! read more

Chili's - Tex-Mex Near Me - Evergreen Park, Illinois

worst dining experience i ever had. when my sister and i walked in, we weren't greeted and the host was on their phone and it took them a minute to realize we were standing there. they ask us how many and they take us to our table without saying a word. it took about 20 minutes for the server to come and all they said was "hi", didn't even introduce themselves or even ask if we wanted to start with any drinks. we ordered and the person who brought our waters also didn't say a word to us when we said "thank you". it took about 35 minutes for the food to get here and my order was wrong so they had to take it back and i had to wait another like 20 minutes for my new meal and when they brought it out it was still missing one of the sides i ordered. on top of all this, our server was very inattentive and we had to wait long just to get their attention for them to correct the food. our food was also overcooked and my chicken sandwich was extremely hard and genuinely hurt the roof of my mouth. when we were done i asked our server for a to-go-box and the bill since our table didn't have a kiosk. of course took our server forever to get our box and never brought a kiosk so we had to wait another 15 minutes to get their attention to let them know we didn't have a kiosk. as we're leaving nothing is said to us and the host just looked right at us. like you really can't even said bye?? hands down worst restaurant experience ever would not recommend this location to my worst enemy. read more

If I could give zero stars, I would. Although the restaurant claims to close at 11:00 PM, the staff was clearly rushing to leave around 9:50-10:00 PM. We were not seated upon arrival and were told to wait while they "found someone" to seat us, so we went to the bar to order drinks. While doing so, the hostess appeared eager to cancel our seating altogether. What made the situation worse was the unprofessional behavior of the staff. The hostess already had her coat on and was chatting with other employees, including the bartender who was serving us. The bartender displayed a clear attitude--huffing and puffing while taking our order and serving our drinks--which made us feel like an inconvenience rather than paying customers. I have visited this location multiple times, often with large groups, and this was by far the worst experience I've had. The lack of professionalism and poor customer service was extremely disappointing. read more

I order $42.80 of food check# 980178 it was horrible, this was the worst food I had this year from a restaurant! I am mad as hell to spend this much money on takeout and food tasted horrible. Just to say, I will not be eating or buying anything else from your restaurant ever again. Food cost too much to be tasting horrible bad, I wouldn't gave it to a dog! I am very disappointed with Chilli today!!! read more

Can I just say that Chilis is always a hit! It's one of those places you can go to for years and the food is always good. This particular chilis is my favorite location. The ambience is always nice. It's always very clean. I am always greeted with a smile and service is always prompt. Every staff member I've ever come across were always sweet and down to earth! I don't know what it is about the chips and salsa but Chilis has the best chips hands down! They are always fresh and salted to perfection! The soup is always a hit!! And this time I tried the chicken crispers. I was happy I switched it up and tried them. That was a good meal! And did I mention it was a part of the 3 for $10. You can't beat that. I can't wait to go back. I think I've got a new favorite meal. read more

See all

Only thing good about this place is the food, the waiters are nice but, I don't understand the hour long wait when the table that we need is clearly available , 11 tables in all direction of the place . read more

was not greeted once in 2 hours. we were sat down and left without a server for a while. eventually she came and was very inattentive and rude, just felt like she didnt want us there or nun. food took a very long time to get to us and was overcooked, missing items, and one was completely the wrong item. when replaced, it was still missing a side, which we had to wave a server over to get since we were not being tended to. very difficult to get any attention despite it being slow in the restaurant. we also were not given a kiosk and had to sit for 20 minutes trying to find a server who could get us one even after asking for the bill during our meal prior. no thank you or goodbye leaving either :/ read more

Our service today from the young lady name Reah she was our server. We sometimes as senior citizens can be a little critical of young people because of some of the behavior that you see, and then you have a young lady like ray that comes around ever so often, and it just changes your view of young people. She was very professional, very pleasant. She, in my opinion, deserve a raise and some recognition. I misspelled her name in one of the paragraphs.\n Her name is REAH A Reah of sunshine. read more

Too small, long wait time. Loud , tight, crowded, Extreme fatigue! Excellent service

Today on July 17th I came in around 9 to come celebrate my birthday wait was a while but the host has a little attitude once I got to my table my server "alyssa" took a while to come to my table once she came she has a very bad attitude like she had a long day and took it out on us her eyes where also very low and ride as if she was smoking on the clock but I didn't want to bother and complain and ruined my dinner she took my order and left my table drinks took a while so did the food she didn't come back to check on us for a while my daughter caught her leaving the building to I guess smoke because one she came in and came to check my table she look so under the influence and smelt like weed ! Please do better on your employees I would also be calling corporate because I think she was very unprofessional and couldn't even speak correctly because of how under the influence she was please check cameras to take care of the situation she had left the building like around 9:45-10 and took a while to even come back inside . read more

I came here for my birthday the wait was a lil long but it was worth it the Food was fresh the service was amazing and ambiance was on

The host was awesome and the waiter Monique was great the food was god we had my dad 86 birthday parties here and the commendation was great the manager was so nice everything was good food drinks was delicious thank you read more

HORRIBLE SERVICE!!! Zero stars!! We arrived around 9:30 PM on January 2nd, 2026, and from the moment we walked in, the establishment was extremely unwelcoming. The employees were in poor spirits and complained the entire time. Although the establishment was still open, they were reluctant to seat us simply because our party consisted of 11 people. The bartender added to the negative experience by constantly complaining about having to provide service, openly venting to other customers and staff. Employees were sighing, huffing, and making it very clear they did not want to take any additional orders. This behavior was unprofessional and disrespectful. The short, thicker woman with blonde hair was especially unhelpful and already had her coat on, clearly ready to leave before we were even seated. Overall, the service was very unprofessional, the environment felt dirty, and the restaurant smelled like a wet, dirty towel. read more

It's not the staff. Let me start there. When we got helped by our server she was exceptional. But you can tell this location is severely understaffed. I don't know if it's because they can't find people to work or they haven't tried. But I feel bad for how hard the current staff has to work. The restaurant is loud and to many tables were messy. The food was warm and tasted as you expected. Nothing bad and nothing over the top. Our experience wasn't great. Probably wouldn't go back. Very chaotic location. Again it's not the staffs fault the door greeter was on point and so was service. But you can tell they are over worked and doing their best. read more

It is Father's Day and it wasn't busy when we came in here. We waited half and hour just to be greeted after being seated. We got our drinks an hour after being sat. Once my drinks came mine wasn't right so the manager took it away and never came back to offer a replacement. My dad and I had to get up multiple times just to get service. The waitress never came back to the table after we talked with the manager. We got here at 1:20pm. It is now 3:16pm and no one has come and gave us our bill. My broccoli had a heap of salt on it. We got here at 1:20pm we did not get our food until 2:40pm it is now 3:16pm and I'm still waiting on our check this has been the worst dining experience ever. The manager never returned either upon talking to one of the employees she told me the manager got caught in the kitchen. KIA came to the rescue and got us checked out and addressed our issues. read more

Usually when I come here, the service is just Ok. But today I have to acknowledge a young lady by the Eden/Edin (my apologies if i spelled it wrong) The young lady was respectful, polite, and attentive. On top of that, she brought us our food in a timely manner while attending to other tables and giving other guests the same energy. On a busy night where I came out to celebrate my daughter's birthday, she handled herself in a cool and calm manner, which isn't easy to do in the restaurant industry. I hope management continues to hire young people like her so we as paying guests can continue to receive quality service. Great job!! read more

We visited Chili's for the first time in a long time. The ambience was completely different from what I remembered from years ago. The staff all had on blue jeans and tee shirts. The vibe was modern and very airy. The food was very good, we had ribs and twice baked mashed potatoes. We also had the $6 Friday drinks which was also very tasty. The service was good as well, we were served by Tyrese. The only reason I'm not giving it a five star review is because I almost fell in the toilet due to the broken seat. Baby Back Ribs read more

See all

My daughter graduated today and me, my family and our friends decided to come to Chili's to eat. We were seated at 830 pm places our orders and I'm sitting here at 1026 pm and our food has not came out to the table yet. There were mixed up with our orders and someone else's. When e asked to speak with a manager, the manager never came out. We asked 3 times. When food decided to come out, it wasn't for the entire table and it was cold. I pissed! They ruined a wonderful evening and made it disastrous!!! read more

Horrible Horrible & Horrible!! FIRE THAT WHOLE STAFF AND HIRE NEW!!!! Management trash and so is the staff. I called twice and they hung up on my twice!!! Got a refund still have not received refund!!! Manager probably pocketing cash!!! Crazy ghetto I would never go back to this chillis what a shame !! I want my refund!!!!'n read more

Chili's - Tex-Mex Near Me - Evergreen Park, Illinois

Most chilis I have been to there have been long waits, the food/service is just okay and the establishment looks like it always need to be cleaned (a lot of traffic from customers) However, this one surprised me! The service was really good, there want a long wait and the food was delicious. The server answers all our questions about specials and certain dishes and kept us informed about the the wait for the food. The prices were very reasonable especially for the amount of food you get. There is a parking lot and bathrooms were clean. read more

Chili's - Shrimp pasta with garlic bread and a side of baked potato soup! Yummmm - Tex-Mex Near Me - Evergreen Park, Illinois

Always understaffed. Never enough servers, bartenders, runners or cooks. You will wait forever for subpar food. Drive someplace else for a better experience. read more

Whole restaurant needs new staff. Manager was rude when I discussed my food was cold. I ordered a appetizer and waited 45 mins for it to come out. When our food came out all dishes was cold. I ordered the fajitas trio all the meat was cold and shells was broken. The waiter was rude to us from the start and she gave all her other guests their food first before us. I believe she waited to give us our food until it was cold. Terrible service never going to this restaurant again. read more

If you are hungry please go somewhere else!!!! Dirty establishment Poorly trained waitstaff Food was very lacking read more

6/8/25 was my 1st time at this location. As with all restaurants there's a wait because they're staffed. However, customer service , food and drinks are 10 out of 10. read more

Ordered takeout today and was pleasantly surprised with my tripple dipper. The big mouth bites were juicy, and I enjoyed the taste. The mozerella sticks were well cooked and very cheesy, and my all-time favorite the southwester eggrolls were a 10 out of 10. My food was packaged well and included all condiments. read more