CORRECTION!! 0 stars. We just left this Chili's and I can tell you honestly, we have never had as horrible service as we had here. We have eaten at many Chili's Restaurants throughout our travels and none of them have been like this. The manager has NOT trained the servers at all. But when the manager is talking loudly to another customer from across the restaurant, what can you expect! I would not recommend going here. We will be here another 2 weeks but we'll drive out of town to eat at another Chili's rather than this one in Clovis. I wish that I had read the other reviews before we decided to eat here. Our big mistake. They give Chili's a bad name. read more

Not Celiacs friendly!! Yes, they have a gluten-free menu. If you enjoy "skipping" the gluten, enjoy! However, I decided to just get drinks yesterday to be safe. I made it very clear to my waitress that I could not have gluten. She acknowledged and understood what it meant to have celiacs. I ordered "Tito's and Sprite- please, please make sure it's Tito's". Later that night I looked over at the bar and saw no Tito's bottle (I assumed it may be under the bar or something). Before walking out I had a reaction- I definitely did not get the vodka I so politely begged for. (Why wouldn't you come back and tell me you were out before replacing it with something else??) read more

I love Chili's their food never disappoints! But they need to get their waiting service together! Got our order wrong twice and never brought us the chips and queso! Honey Chipotle crispers are bomb! read more

I used to love this Chili's and we ate here regularly. We felt like the quality of the food had been declining so we don't eat at the Clovis Chili's much any more. Yesterday we ordered food to pick up. I got a hamburger. We didn't look at the food before leaving. When we got it home and opened it up the hamburger was burned. Not just over done, but black. Tasted bitter and was very dry. I hate that it was so bad because we haven't ate out in so long and it was such a disapointment, and we had left a large tip as we know restaurants are struggling. The cook had to have known they had burned it and just didn't care. They had to have seen how black it was. read more

Great Place For Family Dinner. Great Service and Amazing Food. Always Polite and Almost Never Bad Service We Will definitely Be Coming Back

Come here if you wanna know what it is like to have an invisibility cloak. A hostess sat us down. 30 minutes later a Server finally walked by and asked if we had been helped. We said, "No." Server mentioned something about idiot coworkers and how they were not supposed to be seating people in our section. Then Server took our beverage orders. We waited another 20 minutes for nothing to happen. Then we went home. It is simply bad form to badmouth and detail the disfunction of one's place of employment to customers. read more

Star was awesome, I have no idea why this place only has two stars. But our waitress was great, she was very helpful and bubbly. Very helpful with all of our questions. Thanks Star! read more

What can I say? It took awhile to get served when we were sat down. Now there is a science to cooking, why there are certain ways to do things. We got our appetizers, and my wife wanted boneless wings lightly sauced. They were brought out dry with the sauce on the side. How can my wife toss them to get coated? The kitchen's reason for this is because it is a "hit hot and miss" situation. How hard is it to toss them in less sauce? They get coated by tossing them in sauce, just need less. My wife's margarita chicken came out cold. I got the carribean salad with shrimp, extra sauce on the side. I got chicken, which was cold, and the salad came out drenched in sauce. There was no crisp to it anymore and the amount of dressing made me sick. I wanted extra on the side so that I could add it as I saw fit. THERE WAS A PUDDLE OF DRESSING!!! Didn't need extra after all. We got a comped dessert so we got a molten. It looked sickly. There was not even a full scoop of ice cream and it looked like they covered half of it with Fudge, not the hard shell. And during all of this, we were talking to the "manager" who looked like she was confused about it all. Didn't know what to do. It has definitely gone down hill since the last time I was here. Now I have to go take some peptol bismal. read more

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This Chilis is a disgrace to all chain restaurants. The bartenders are completely inattentive. I've been here at least 5 times in the past month, to give a fair chance. I've gotten a good impression as to the quality of restaurant they choose to run. The food is a joke. I've had everything from burgers, to ribs, to appetizers. The prices are inline with other Chilis, but the inexcusable quality makes it overpriced to say the least. Disgusted. read more

We came to visit here from out of town and decided to come here because we know that it would be a good place to eat. However, we got here and they took forever to get us seated and take our orders. Not only that, but they did not accept one of our friends ID to buy alcohol although they were of age to buy alcohol. Then, we ordered our food and they came back to tell us that they did not have the food we had ordered. It was just a terrible experience! read more

Again, people of Clovis. Thank your lucky stars you have a Chilis in the middle of nowhere. If you don't like the wait time and head to the bar. But it does appear Chilis is the place to be at so it gets mad busy. It is huge and the food tastes like Chilis food. So if you're missing home it's the perfect place to go to. read more

Well sitting here and I ordered the new sweet n spicy chicken and they decide to burn it on one side and hide it!!!! Wth ppl??? Then a manager hasn't even come to the table to express any kind of apology.... I'm over this place now won't be back!!! read more

By far worst service ever! I am here on vacation, wanted to enjoy a drinks and the game. I directly asked to be seated near a screen to watch the game. I was moved 4 different times before being in an appropriate place. It was busy and dirty. I stepped over spilt food on my way to the bathroom. The bartender seems to not have any training either. Was over an hour to get anything! Also clearly stated online and any other chili's I have been to has happy hour during NFL games. Not in this crap hole. After getting crappy drink after crappy drink we ordered dessert. Took them 30 mins to bring that. The waitress just giggled and said oh I forgot. The only reason I LEFT a good tip is in hopes she will get better education or training. I'm completely disgusted with my experience here. Save your money if you are in Clovis and go to any other place if it's a game you are trying to enjoy. read more

I was in Clovis for work and stopped at Chilis for lunch. I cannot rate the food as I was never served. I eventually left after waiting 20 minutes for someone to take my order. I asked the host and two different waiters for help . One waiter kindly brought me a straw even though I had never been served a drink or even water! This is one of my worst eating out experiences ever. I'm actually thankful I didn't end up eating anything. Who knows what the food would have been like! read more

The tall manager tried to talk his way around giving us good service but it was very obvious that he didn't have any interest in giving us good service since he thinks it's the only place in town to eat. It's not and I hate coming here because of it! read more

Their food is good but they struggle always with take out orders. Rarely will you receive what you have ordered for take out. Dining in means you will experience dirty floors and poor service from the hostesses to the managers. They do have some very good servers. read more

how hard is it to cook a burger through all the way? this time and last time my burger wasnt cooked all the way and i shouldnt have to specify with a burger. also our waitresses came by the table like four times this time and last. fuck dude. The best thing about this chilis is the bathroom. read more

I typically visit Chili's at least once when visiting Clovis, and the food and service have always been good - until this time. We ordered drinks and appetizers. It probably took 10-15 minutes for our drinks to arrive. When the appetizers came, we asked for small plates which never came the entire time. We also had to get up and ask the hostess if we could get some silverware. After a few minutes of waiting, she brought us children's rolled silverware (fork and napkin with no knife) because that's all they had left. By this time, the boneless wings were cold - so our appetizers were not very appetizing. While I realize it was a busy night, it was still some of the worst service I've ever received - we couldn't get refills of drinks or water in a timely manner and it even took forever to get our bill. It's really sad when a customer has to get up and ask for silverware. read more

Be very aware of the at table game. They add a dollar to your bill if you play. The added charge is cleverly hidden. Also they have changed the rib BBQ sauce to something that taste like ketchup. read more

Pretty standard. Been twice this week on my own. First night I was well looked after and the food was excellent (guac burger with Turkey patty and broccoli) - tonight it was super busy so there wasn't much staff engagement and the rice was a little dry/undercooked - tacos were tasty tho (pork carnitas tacos). read more

Worst Chili's I've been to ever. Drinks took a long time to get the first time and even longer the second time around. Ordered the trio fajitas, the skillet was cold as well as the veggies, chicken, shrimp and steak. A bone in the boneless loaded buffalo wings. Manager was non caring like it was a joke, well he is a joke. I was in full service restaurants for a lot of years including as managing them. He tucked his tail and hid in the BOH and let the server who was also struggling take the heat, what a boss. We come here every year to see family who lives here and with a ticket of 150.00 dollars even they will not be returning and they are going to talk to their friends about staying as far away as possible. Hate that Chili's is getting a review like mine but we go to ours back home several times a month with a group and love it back home. read more

Its a Chili's they are about the same everywhere you go. This place is best around 3 pm. ****Careful walking around the floor is greasy, not normal for a Chili's but good place in Clovis to eat. read more

I got food poisoning from the "Boss burger". Under cooked and shit. The steak was burnt!!! And bones everywhere. Crumbs leftover on table from other customers ‍ read more

Absolutely horrible service. Placed an online order, according to app available for pickup in 20 minutes, delivered to you car. Waited 25 minutes went in to check on it, no one at the register. I finally called on the phone, they said it would be a few minutes late.....it was already 10 minutes late. Went back out to car, waited another 10 minutes and finally text the app again saying the order was twice the time promised and still not there. finally manger comes out, 40 minutes after original order and said they messed up the order the first time and now they didn't have anymore. Utterly ridiculous, how does Chili's not have ribs? Took them 40 minutes to tell me that? Go anyplace but there, unbelievable, 40 minutes for them to tell me they couldn't fill the order! read more

Ive been to this Chili's several times due to the lack of venue in this town. Every time I come here it takes 40 minutes to be seated and another 1hr30min for food to be served (usually cold). The servers are horrible at attending simple needs for example; empty drinks and simple request such as "do you have beers on tap?". I gave this place ample opportunity to prove me wrong but enough is enough. NEW MANAGEMENT IS A MUST!!!! read more

The re-vamped menu is really well done (although still very chain-ish). The service is fine, depending on who you get. They claim to be working as "partners" with a neighboring server, but I have never once had another server refill a drink, pick up plates, etc. If you want to get a late-night drink, go somewhere else. The bartenders and bar service staff will start sweeping under your feet 30 minutes before closing time. The to go experience is almost always a good one. read more

While I do realize that this is a small (yes, even if you call yourself a "city") town and it is a great thing that we have people who take the initiative to franchise big chain restaurants here. I would like to at least have servers that have the courtesy to appreciate their customers. Even though I have had numerous bad services (20 minutes to take an order, not asking for a refill until I was done with my food, I even overheard our server telling another one about how we were too "picky"....my daughter has allergies btw) and 1 instance where I had to send the food back, I will still leave a good tip only because I know how little the "floor" workers make. However, last week was the last straw. I don't care enough about having a "big" chain restaurant in this little town....you're lucky I even gave you two stars...damn, again, I am too nice! read more

Put ourselves on the waiting list. Requested text notification when table was ready, watched many people who arrived after us be seated. Asked hostess where we were I. The list, she said we did not respond. I reminded her that I had requested a text. She said she didn't think she was the one who took my party info (she was the one who typed and the other was standing there). And why should that matter? waiting for food now, waiter seems good. We shall see. read more

My wife ordered a steak last night and it was so rubbery even I couldn't eat it and I can eat anything. She was disappointed. And don't ever order the Chili's Original chili burger. read more

This place is awful, it was a pure shit show the entire time. Don't waste your money.

I finally give up on chili's. Last 3 times I've been in there this past month the service has been terrible. The waitresses simply do not care about the customers because they expect a tip regardless of rude and neglectful they are. Our waitress was absent for most of our meal tonight. Drinks ran out. I don't think it's only the waitresses either. The food was sloppily prepared. They were out of ribs (how does Chili's run out of ribs on Labor Day at 4 pm?). Our last visit there 2 weeks ago was equally As bad. The hostess seated us bu the waitress was late for work so we had to wait 20 minutes before she got there. When she arrived there was no apology for the wait. I blame the management staff for letting employees treat customers this way. I work hard for the money I spent there and believe a little effort and pride in the service they provide should be made. Tips aren't automatic, they are for good food and good service. Sorry Clovis chili's. You fail. read more

Legitimately horrible service. Our drinks sat at the bar (within eyesight) until I mentioned to the waiter that he should grab them. Chips were soaked with oil. Just nope - go elsewhere. read more

Good food and good service- staff is always friendly and making sure you're satisfied.

We almost decided against going to this chili's due to the many poor reviews but we're glad we gave it a chance! Our experience was excellent: service was great and the food was delicious. I usually don't review places on yelp but I thought that this chili's could use some good reviews because although anecdotal, we had a solid experience. Hope you do too! read more

So a bunch of drunkards walked in there from Kelly's across the street and they were loud as hell. When they walked in, someone yelled, "Witness Me" another danced on a table, one dude had a prison flashback, another guy said, "Cut me Mickey" and another dude screamed like Bruce Lee and they all broke a light. Well the waitress Hannah, in her goodness, said "I can't let the customer be wrong. All the pain from our waitressing would be all for not." And as she fought back her tears, she took the blame. I've never seen such selflessness. As she painted on the finest smile with her next family of customers, my waitress Mary Ann did nothing but comfort her coworker from the crushing defeat of being a good person. I've never seen such fine staff! Despite the adversity, despite the pain, they stuck together and still provided amazing service which I, A customer who is always right, will never forget! I will be returning to the Chili's on Prince street, if only to renew my faith in humanity. A faith I've since lost until today. Carry on Hannah and Mary Ann. Carry on my wayward daughters of everything good and noble. May others find bliss in the kindness you once should those drunk, ignorant bastards. 5/5 Stars. read more

Been to this location three times, actually seated and ordered food twice. The last time we went we waited 10 minutes never being acknowledged or seated so we walked out. When we were seated we rarely saw are server and food was delivered like warm. They are lucky to get a star worst location ever. read more

This used to be a very nice place to eat. The last 2 times we went there we were told there would be a considerable wait time. There were empty tables all over the restaurant! When I questioned the hostess I was told those sections were closed. Really? We waited the first time but walked away the second time. I am guessing this is a management problem? read more

The service sucks. It took about 5 years for the food to come out. Our waitress burned me with the skillet thing. Food is subpar. Waitress forgot about 6 things. Never again. read more

HORRIBLE. WE GOT FOOD POISONING. We used to love chilis, but lately (oct 2016) something has gone horribly awry. The service is slow and seems to have very little training. But worse of all, the food is under cooked, gross, and often not what you ordered. We've been twice in the last few weeks... 1st time we had a party of 6 and 2 plates were RAW beef. Raw as in still friggen bleeding. It also took about 40minutes for them to actually take our order and they weren't busy. 2nd time we ordered 2 to-go burgers and some queso. One burger was right, and the other was not even a burger and the queso was some sort of chili?? Ended up getting super sick a few hours later... I'll spare you the gory details but we're talking both ends here. They took a percentage off the 1st experience, and the 2nd they fixed the burger but it was gross when we finally got it. Ugh . What the heck is going on chilis?! You used to be so good!!! read more

My advice: don't order the chicken wings. For over $9, they are well below par...not even taking quantity (ten wings) into consideration. Burned on one side and, though I didn't detect any of them being undercooked, my stomach has protested otherwise. Lots of bubble-guts, we'll just say...yet another reason to eat what you make at home. Waitress was on her game though, hard to blame her for the cooks' mistakes. read more