Typical Chilis fare but lots of issues with the service. Busy for a Saturday night but took us about 10 minutes to get anyone to even come to our table after being seated. Once ordered they brought us multiple wrong items or incorrectly prepared items. Asked for no sour cream with one item and was actually given and charged for extra sour cream. Had duplicate charges with our final bill and had to wait for a manager to fix it so definitely defeated the benefit of the kiosk to pay when you are ready. The food overall was solid as it usually is but amazingly they had no tortilla chips by 8 on a Saturday so unable to get the bottomless chips we love. Mistakes were all ultimately corrected but it made for a very long dinner. read more

It's good food and fair service for "bar food." We sat in the bar to watch football but they only had one game on. The tv that we could easily see was not working. Very disappointing. read more

The wait was terrible, I'm sorry. The host told us to wait outside due to COVID, understandable. After that, a group of people came in and sat down in the little waiting area, where there were signs saying not to sit. I looked for the host and she was talking with her friends at a table, many tables needed to be cleaned but weren't. I also saw her turn a family of 4 away because there wasn't room. There was a table open where I could see, but she wouldn't clean it. I think her name might have been Tina? read more

Supper out with my Bestie......Chicken Crispers Salads.....the waiter set down our plates and I looked down a long black hair was in my salad.......the manager said "we will make you another one" . Nope!!!! I am not setting myself up to eat ANYTHING out of y'all's NASTY kitchen!!! read more

Great service and food. Trio dipper appetizer was good and enjoyed the seafood pasta for my meal. You can't beat that presidente margarita either. Wish I remembered the name of my server. She was very helpful and friendly. Served my buddy and I in the bar area. Will be back. read more

We walked inside and there wasn't a hostess. We waited for awhile and decided to just sit in the bar area. There was a bartender, girl with Bluish hair, that didn't greet use even after eye contact. She left the bar area to talk to another employee. I thought she was going to get our waitress but she just wanted to chat. At some point they looked over at us and made eye contact again. We sat there while they chatted for awhile before deciding to leave. Sadly this restaurant continues to worsen as the years pass. read more

Nothing was bad, but nothing was special. It seemed confused on its identity, torn between a tex mex, bbq and burger joint. It didnt have a focus, and therefore didnt have anything special about it. Its just ok food in a mediocre setting. The bathrooms arent the filthiest, but they arent the cleanest either. The floor of the restaurant looks tired and in need of sweeing. Overall its just ok. read more

I have never been a chili's fan but his chili's is pretty great. It's inexpensive, consistent and there's something for everyone. I love that we can pay directly at our table and we've been several times without any bad visits. read more

Our food was just plain gross!!! This place is one of the worst choice of all the restaurants in boerne!!! Just plain awful read more

If I could give NO stars I would. The WORST chilis I have ever been to. I ordered their chicken avocado flatbread and got the worst lunch I have ever received in my life. Horrible customer service as well! AVOID THIS PLACE read more

Chili's - Their idea of the chicken avocado club flatbread. HORRIBLE. - American Near Me - Boerne, Texas

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Never thought I'd find a Chilis worse than the one in Kerrville. From the hostess to the Manager, and everyone in between, inept is an overstatement! Runny salsa comes with a lame excuse, second visit running. Needless to say, I will not return. read more

Chili's - American Near Me - Boerne, Texas

Food food but service horrible! Manager and entire wait staff and kitchen could be heard in dining room joking around while our tea glasses went empty and evaporated! read more

Went there for Veterans day got a free burger... also ordered a hopadillo IPA. Great, fast, service even though they were packed with tons of Veterans like myself. read more

Usually our place to go to when we don't know where to go. Their menu has a variety of options and for the most part it's usually good food. Lately though I feel like the Quality has been very poorly. I went a Sunday around noon and they messed up my order we went the following Sunday and they gave me raw food. This is starting to be a regular routine for my orders. This just happened recently but it made me think back and pretty much it happens every time I go. They always mess up either is raw or it has a Hair intertwined in the food, and well I try to be understanding cause you know things happen, but I think I'm pretty much done with this place. I really did gave it a lot of tries but I'm done. Hope they do something about quality control and the quality of their food. read more

We had the best time with Ashley at the bar today! She was so friendly and we loved her conversations. We talked about our dogs and her upbringing in Alaska with moose! So cool. Heather was the manager on duty and she was just as nice. Very friendly staff that made sure that your experience was just enjoyable. Thank you Heather and Ashley! read more

Just placed an online order for myself and office staff. The order was done PERFECTLY!!!! The food was hot and great and........OMG!!!!!!! The potato soup made me cry when I finished it! The best!!!!!!!! read more

Why so many poor reviews is beyond me. Took the wife out for a late dinner and we decided on Chilis. What a great experience it was. The place was packed at 9pm We had a 5 min wait. We had a great waiter never an empty glass I ordered the ribeye and wife ordered chicken crispers and chip and salsa. Chips came right out hot and fresh. We had just about finished the chips and out came the food. My ribeye was cooked perfectly and just melted in my mouth. I can still taste it in my mind it was that good. The wife's crispers where (in her words) awesome. The service was excellent the food was excellent. We will be back read more

This may be a chain, but we've eaten here many times over the past year and the food has always been EXCELLENT and the service EXCELLENT as well! Would recommend it for anyone, especially for someone passing through while traveling for a nice good place to grab lunch or dinner!! read more

We now eat her during lunch time about every other week, and service is great. The skillet queso has been perfect. And we can usually eat fast enough to get back to work. I don't know how it is for dinner, but the lunch-time servers are pretty darn awesome. I have a fav, she always remembers my order, I just don't remember her name. I'll update to give her kudos, when I get her name. read more

Great food. It's a shame i have to eat it at a stop light. Wait staff was nice. just really rude to squeeze these large families on both sides of me when there was open tables all over the restuarant. Very rude. I just wanted to move seats or get my $ back but instead they just took my cash and turned me away. No apology no options nothing. Chilis must think we look like cattle because thats exactly how we were all treated. Thanks. read more

Good experience at Chili's today, hadn't been to chill's in like 8 years or so. After today I must say I'll be back more often, lots of new menu items and lunch options. read more

Our To Go orders are almost never right--to a MADdening degree--but when we eat here, I'm almost always blown away impressed by the servers. We've had a couple of guys wait on us in the bar area that have been just amazing, so friendly and attentive and on top of things. I wish I could remember names right now because they deserve to be recognized. I'll update my review next time we dine in. If this review was only based on our to-go orders, which is what we do most often, it would be lower, but the food (when it's right) and the servers bumped it up. read more

Really, Chili's? Chili's is a staple of America restaurants, yes? Dependable, clean, good food, reliable. Well - corporate Chili's needs to get a-hold of their Boerne store - and its manager - and have a come to the Lord talk. Nasty. The restaurant smelled like a grease trap from the moment you walk in. "That's ok," I thought. "I want those baby back baby back baby back ribs I know and love!" I declined being seated in the bar area (where the smell it turns out was gagging-level worse) in the dining area. I went to wash my hands and my feet were sticking to the floor - like a movie theater. I looked down - and there were bits of food everywhere. Not appetizing. I know - it's a restaurant, food falls - but food also gets picked up. My waitress was a sweet girl. She did well with my order, only messed up the vegetable, replaced it immediately. She gets a thumbs-up. But the food... To be honest, this was a treat for me. I was looking forward to this - saved up, a celebration of my first paycheck at a new job. This was special. But the food was not. The awesome blossom onion petals were good. Well-presented, yummy, etc. Check. The ribs... were bad. They were very very tough, very dry, absolutely no flavor. This is unheard of at Chili's who are known for their fall-apart flavorful tender melt-in-your-mouth ribs. They were so awful that their only flavor was the 1/8" of barbecue sauce on top. I thought about asking for another bowl. I prayed there would at least be some fat in them. They were meaty, and I ate them - because they were expensive and I'm not made of money. But afterwards I felt supremely disappointed. I make better at home in a crockpot for way less and I've never felt that about Chili's ribs. I left a review at their table review, and walking out I felt my feet sticking again - I looked down thinking I was imagining it, and sure enough - there were 1/2" pieces of this and that regularly all over the floor. The previous reviewer is not joking - this place is NASTY. I'm not the type to whine for a refund. But when I left I felt horrible. $22 for something that was less enjoyable than McDonalds. I decided to call the manager from my car. If it were my business, you bet I'd want to know when I just turned off a customer for good. When I called, I explained about the floor. The manager explained that "I know right? We've been trying to talk to corporate about the floor (surfacing)" and explained how it was the sealant. Only it wasn't. Yes - there were some sealant issues. I could see that - it had been covered, recovered, and wearing through. But I explained - the problem was the FOOD all over the floors. It just isn't being cleaned... And then - he laughed at me. "Yes thank you for letting us know" - laughing. I wish now I had taken pictures and maybe put them on my Facebook warning people. DO NOT VISIT THIS RESTAURANT. The manager is not accountable, and he thinks their lack of hygiene is ... funny. It's not. I won't be going back for another year or two. Maybe he'll be replaced by then and someone will clean the place I never asked for a refund. I just want to be able to go to a clean Chili's and get some ribs. read more

Been here several time, but never have had a good experience. We kept trying, but its not good. Food is horrible and service is hit or miss. Order to go food and they messed up our order, but not a big deal, but when I called about it the young lady hung up on me then when I called back she was very rude. read more

Nothing to specifically complain about here, when you go to Chilis you expect, well, Chili's. The food was fine, the environment was fine, inattentive waitress every time I have gone to this location even when they don't have many guests, but you get what you pay for and it's better then sitting down at a fast food place puke Wendy's or McDonalds, but some how lower quality customer service then Chiq Filet. read more

Yasss 5 stars that chili mango chicken is always on point. Mashed Tate's were great as well and I highly recommend the street corn. Chili's just continues to deliver. Wow read more

Went to order lunch to-go. Stopped in at the bar because no one was at the to-go counter. It was not busy. Waited for a few minutes until the bartender came to talk with me. I informed her that I would be ordering to-go. She promptly told me that the to-go counter would take care of me. I moved back to the to-go counter and waited a sec for the employee to come help me. She told me that her computer was down and said that I need to go to the bar, to place my order. I informed her that I was instructed to come here to place my order. I then witnessed a quick altercation where they were both arguing as to who the unlucky person would be, that would have to take my order. The to-go counter lost that battle, as the bartender who had 4 people sitting at her bar, said she was too busy. The defeated to-go counter girl came back and dismally took my order. I also used the restroom while I waited. Sticky floors and trash all over the place. read more

Wrote a review here yesterday which has mysteriously disappeared. I'll try it again. We have come to this location numerous times; for being a tourist town, Boerne is woefully equipped with reasonably-price restaurants that actually have good food. This Chili's has been slipping for quite a while. Very hit or miss, so when we stopp ed Wed. 6/3, we ordered some drinks & chips/salsa. Salsa runnier than ever, no chunkiness at all. And the chips! A layer of tortilla crumbles that looked more like breakfast cereal, a thin layer of translucently oily whole chips on top. I picked through these to find a few good ones, drank my tea (which was never refilled, or refill offered) and we decided not to eat here. Or go back again. This is a cumulative score over a half dozen visits, not just about this instance. read more

Typically, I'm not a fan of chain restaurants, but this Chili's prepares some really good food. The burger and grilled chicken were both well prepared. Their french fries are habit forming. This particular location is very popular and it was packed for lunch. Get there early for quick seating. The pay at your table machines are very convenient.....no waiting for your server to bring your check. We'll be back......and often! read more

Don't stop. The place is packed and poorly staffed. Chili's to go is closed with a sign that says see bartender. Bar tables are full and there is one bartender. The dinning room is completely full and there is no wait staff anywhere to be seen. People at the door and there is no hostess. It is noon on Saturday of a holiday weekend. I feel sorry for the lone bartender. Walked to Whataburger for a salad. read more

Walked into the bar area with 2 others at lunch. After being ignored for 12 minutes we left. Awful service.

Maybe one star is one too many! We arrived around 8pm, the place was not crowded however people were waiting to be seated so we sat in the bar. We ordered drinks and waited and waited and waited until we finally got our drinks. We ordered "jumbo"pretzel sticks and an order of nachos. Our food took forever to arrive and the best thing I can say is the nachos were still warm, in fact the 7 nachos were burned and the meat tasted funny. The pretzels were not what I would call jumbo and the cheese sauce was probably not real cheese. Service was too slow and chilies should be embarassed to serve food like that. I wish I had taken a picture. I don't think all chilies serve food like that! read more

The atmosphere is Ok, but their draft and bottle beer is way overpriced. Food can be good to Ok, but occassionaly very bad. Your best service will be at the bar and the help can be surly and condescending at time. read more

The food was good and the service was even better. Daniel was our server. They did forget my garlic bread with my pasta.... Server asked cook and he said it was on the plate????? Who ate my bread???? Manager fixed it and made me new garlic bread. The place was pretty crowded for 945pm when we got there. No the best, not the worst. Hey its Chili's I did not expect much. read more

Good drink specials, nice atmosphere in the bar. Free chips at the bar during Happyhours

I always like Chili's no matter what city I am in. We were going home from Garner Sate Park to San Antonio and stop Chili in Borne to have dinner. We were greeting and seating after a short wait. Our waitress Katroma is very friendly and attentively but not very imposing. I had their Quesadilla Explosion Salad and husband had the burger plus crispy onion string and jalapeno stack appetizer. We don't care for the crispy onion string. They are way too thin and greasy and salty for me. We enjoy the dinning experience and the value are great. Thumbs up for Chili's again. read more

I took a large group of 12 8th graders and they set us up quickly. The servers were great and responsive. We all ordered a variety of food and everything was delivered correctly. Chips and salsa were good though I prefer more hotness in the salsa. This group cleaned their plates which is always a good sign. read more

Service was good and food was good. I am only giving four stars as it is a chain so I can't really give it five. I've been to a lot of Chili's and this one is up there. read more

The Togo service is slow. They constantly get the order wrong and last time they made me wait 40 minutes for ribs only to finally come out and tell me it would be another 2 hours. It would have been professional to tell me from the beginning. read more

We eat at Chili's and have always had great service and good food. It has been our experience that they have always bent over backwards to make sure everything was awesome. We rate Chili's in Boerne 5 star plus! read more