Ambience - This location is a nice small place that is very vibrant. The store is mostly white paneling and tile with nice bursts of blue and green in the decor. Very simple but very cozy. There is only a few tables, bar tables and some outside seating. Walking in had the most pleasant smell of goodness.
Menu - This menu is very straight forward. The menu is Hispanic and Korean fusion which works surprisingly well since their claim to fame is using kimchi. For anyone who doesnt know, Kimchi is fermented salted vegetables mostly consisting of radishes and napa cabbage. Their prized dish is the Kimchi fries. The rest of the menu is very simple to follow, it is literally step 1 thru 6. Pick your base, protein, vegetables, toppings, sauces and extras. They have an awesome variety of products for each category. The unique thing about the way you order is that all the ingredients can be made into whatever you want, like a rice / noodle bowl or a burrito, maybe you want it on a salad, heck you may even want it all slapped together on a beef patty and 2 buns. Its your choice. It is kinda interesting.
Service - As soon as i walked in there were 2 employees cleaning the dining room and they welcomed me in. As soon as i got to the area to order, there was 2 very pleasant ladies who helped me thru the menu as this was my first time here. They were very polite and understanding of me looking over the menu for a few minutes. They answered all my newbie questions and they actually seemed sincere. I apologized a few times for doing things out of order and the lady making my food was like "dude no worries" Thats not what she said but she was just very understanding and helpful. The cashier im pretty sure was new as she made a mistake ringing in my order, forgot to give me my drink cup and receipt. But thats ok because she was friendly and the rest of the crew helped her out without hesitation. Tip of the hat Chi'Lantro, this is what customer service is. Being patient and understanding, making people feel welcome, and having a team that is super helpful to me and their crew. +2 points!
Food - So i got their prized Kimchi Fries. When i first started to order i ordered the fries and was about to order an entree, but the lady told me that the fries is actually more of entree rather than an app. And she was right, the Kimchi fries was a very nice potion of fries and goodness. So the fries come with your choice of protein, Kimchi, monterey+cheddar cheese, onions, cilantro, sesame seeds, MAGIC sauce and Sriracha. The fries came in one of the traditional paper boats but was piled high with greasy goodness. I got my fries with the pork and i was not disappointed. So i carefully try to mix my food up without it all falling over so that i can get a taste of everything in each bite. Now these were some awesome fries. The condiments worked well with each other and had a great amount of spicy. Not super overwhelming but hot enough to make your nose run a bit. It was a perfect burn. Now the part that was awesome was that Kimchi didnt feel out of place. I mean come on, who would have thought that having pickled vegetables on loaded fries would be a thing?! The Kimchi gave it a great zing to each bite that was great with spicy and fried goodness. I dont know what the magic sauce it but it was tasty. I wish i had a refined palette so i could know different ingredients and spices just by taste. The pork was moist and flavorful and had great texture. I was surprised. The amount of food i got was just perfect as i was full when i finished and i had finished the meal, so great portion size. Now the only thing that was "bad" was that the description says on a bed of crispy fries. My fries were not that crispy at all, they were cooked fully but didnt have that crunch that i was expecting. This would have been better if they were because by the time i got near the end, the fries were extra "soggy" or "wimpy" because of all the toppings soaking in. However, that is just a very minor detail. My fries were freaking amazing, i have never had a twist like this for fries and it worked very well. I left satisfied and good about my purchase.
Overall - I had a great experience. Good customer service, great product and reasonably priced. I paid $8 for the fries and $2 for a drink. Not bad considering the ingredients involved. I am definitely looking forward to going back to try one of the make your our bowl. If they can do fries that good, then i cant wait to try the entree bowl. I found it to be a really cool fusion and i enjoyed the flavor and vibe they got going. read more