Over 40 years of service and outstanding work! Integrity, Honesty, and they stand behind their…read morework. They look out for YOU as the customer even if it is not what you want to 'hear' (the bad news)...the good news is WPM is a great 'marine doctor' that can practically repair or replace what has been broke or has been lost. Craig and his team do an OUTSTANDING JOB for all customers to see where the root of the problem happened (e.g. Review of old parts after repairs). This is what I call old school customer service when you show me what you replaced and what was broke...taking the time and explaining. Thank you WPM!! And Thank you to Ms. Donna!! Her customer service is genuine and so sincere!! Your skills and knowledge with the shop are invaluable!!! There isn't enough good things to say about WPM!

I have dealt with Wilson's Paradise Marine a total of three times now and the service is…read morestupendous! They're so unbelievably thorough and by "They are" I'm being inclusive of the company in it's entirety. My most recent visit was because I was buying a boat on Craigslist and they did a full diagnostics (plus "everything under the hood") on the boat. They where so inclusive with myself the buyer and also the seller. W.P.M insured we both had all the details so we could come to an informed decision. They'd been extremely fair and everyone I spoke with was brilliant with every and any question or concern myself and the seller had with the boat, being a 2000 Nitro. The answers from Mike and Craig where so intricate and complex in the magnitude of there astounding knowledge but if I gave the smallest hint of not understanding they would more than take the time to explain it, Mike especially. The pricing was economical and for the amount of care and consideration for your vessel "worth every penny" in every sense of the phrase. Places I've gone in the past have made me feel like if I even sought out the thought of a question that they where being interrogated! Wilson's though the honest and best way to sum it up is they made me feel my time, money, and vessel is as valuable as there own. Every time I go there it's just an enjoyable experience. I know myself, my wallet, and my boat are in the best hands in Northern California.

I just looked it up online and found a post that says it's permanently closed. I called the phone…read morenumber before I saw that and it is out of order. This is not a reflection on the service they provided when they were open. I'm just trying to let people know they're not there! It's such a waste of time trying to contact businesses that are permanently closed, but their information is still all over the Internet.

Family owned, military friendly, and reliable. Bryan and his team are always willing to help and…read moreget your boat ready without forcing you to pay for anything you don't need. It may take a while to get your boat back after drop off, but that just speaks to their popularity as well as their attention to detail.

Time after time they disappoint rude and bad customer service they make you feel like they are too…read moreimportant for your business and I'm a local

Thank you Dennis and Gary for all your help! You saved the day with your quick diagnosis, not my…read morefuel pump cooler kit just a relay. Thanks for all the good service ;) Sincerely, Weedman

Chris Elias has knowingly had a outstanding invoice with my business for over a year!!! He agreed…read moreto me that he owes it! He told me on many occasions he was going to pay it. NOPE!!!!! Call me with any questions! Do not trust this man on his words and or promises. ALL BAD!!! Alan Deutschmann Midwest Marine Services 314-581-0514

Took boat in for impeller and tune up on main outboard and kicker motor. This guy is a joke he will…read moreover charge you and say he did things he did not do. First he bent trailer lounge with forklift didn't say anything, said he did wiring he didn't do he cut front trolling motor wires and front fishfinder wires. Then I had to show him it works with power. No grease on motor or anything showing repair on impeller or maintenance. (This guy is a rip off so be warned) .

Everything went well! Bill Tobis was great. Professional, pleasant and full of information. We are…read morevery pleased with our experience at Harrison's Marine! Definitely would recommend them!

Disappointed. Not with the Mercury Motor we bought but…read morewith some of the personnel. Let me explain: We met their sales manager Bill Tobias last August with a plan to purchase a new 115hp Mercury outboard. Seemed like a nice guy. Responsive and enthusiastic. Decided to postpone till early in 2026. Called in early February. All good. We put down a deposit ($2k ... not small) to get the process moving. We gave specific timelines and, though earlier than expected, it worked OK. Still good. Did all the financing with Marisa Frank. She was excellent all the way through even apologized for some little things the finance company called for late. She was very professional. Motor installed. Seemed great. When we left the boat, I asked them to "please charge both my batteries AND grease my trailer wheel bearings!" (Common procedure with boats). I was told no problem and Marisa even noted it on our service chart. After a couple days we were notified the boat was ready. We drove up (200 miles) to pick it up. Stayed the night to be there in the morning. Got there and boat was ready. Then we learned of some options no one mentioned earlier and expressed our interest. They were able to add the option curbside and we took the boat. As we mentioned to them prior to giving them the boat FOR the install, we weren't ready to put the boat in our slip at the lake, so it was going back into our storage facility. No problems were anticipated. 2 weeks later we went back to get the boat. We picked it up from storage, prepped it, hauled it to the lake, and went down the ramp. Dipped her in ... turned the key ... nothing. Tried all the tricks. Nada!! Batteries both dead. Called Harrison's and spoke to Bill Tobias. Guess what the first thing he asked? "How old are your batteries?!" Not ... OMG, I'm sorry. Bring it in and we'll take care of it. Nope! "YOU DID SOMETHING WRONG!!!" "IT'S NOT OUR FAULT!!!" We'd just spent well over $15,000 with them. That may not be a lot to them but it is to us!!! Now, the icing on the cake!!! We pull the boat up the ramp. Haul it back to their shop. I walk in the door. No, I'm not happy but I'm not screaming or cursing. Marisa AND Mr. T are both at the counter and both on the phone with different customers. Marisa acknowledges me. Be right with you. Bill ... nothing. No eye contact. No head nod. Nothing ... kinda like the batteries. Marisa finishes first. How can I help you she asks. (Now, remember, we called in from the lake 15 min earlier and talked to Bill Tobias. The Bill Tobias, still on the phone, 5ft away from me and now ignoring me). I tell Marissa what happened. Guess what's the first thing she says, "I'm sorry this happened and I remember you asking us to do that!" At about this moment, Mr. Tobias finishes his call. Gets up. Walks by me and ... absolutely nothing. Am I crazy to be absolutely pissed at this? I'm not even angry about the inconvenience we were caused ... just this miserable failure at basic, common courtesy!! So unprofessional. I highly commend Harrison Marine's Marissa Frank for her exceptional customer service AND using her talents immediately!! for Marisa. I tried to find an owner or GM or ??? but apparently one doesn't exist so, bo where to voice me displeasure in house. Just a suggestion from someone who spent a great deal of their working life in customer service ... always lead with "I'm so sorry this happened to you and the inconvenience caused! Let's see what I can do to solve this problem!" Everyone backs off to that statement. Anything less and the fight is on. Too bad ... I was hopeful!!

We all know what BOAT stands for - Bust…read moreOut Another Thousand . Hey it's a lifestyle and you got to pay to play , so deal with it . That said what really made me happy was 2 very important points. First of all they beat thier competition by over $20.00 . And second , I called for parts availability at 4:15 Friday afternoon . Mike the owner stayed late so I would have time to drive up and get the parts I needed. Price , value and service is what makes them worth the drive. And I'll toss in a couple of extras. Very approachable and exsteamly knowledgeable staff . So if your going for the boating life

amazing work and affordable price. My boat looks amazing and is running like brand new.read more

I purchased my 1995 bayliner here. It was a return and sold new for 17,000. I was able to purchase…read moreit for 10,000. It had minor carburetor trouble which they repaired that same day. I had it 15 years with no problems. Then a drive bearing went out. Only because I forgot to pull the plug and boat filled with rain. They repair it for 600.00. Insurance company said they didn't cover boats that sank on dry land lol. It has now been 20 years and because of a outdrive leak the outdrive needs repair. Guess who I am taking it to! But first I am giving them first shot at selling me a pontoon boat. Thanks Shasta Inboards.

After a long boating season, my poor boat needed help. I have had numerous poor experiences with…read morethe Mastercraft dealer in town, and had in the past had positive dealings with Shasta Inboards. $1,090 later, I go to take the boat out, and they have removed the drain plug from the rear, not replaced it, and it is nowhere to be found. Not trusting that they wouldn't have removed the middle t-handled plug, I unsnapped the carpet to remove the center bilge access and they had cross-threaded it in trying to put it back and and jammed it. Cannot open it. No idea if the center drain plug is in or not. It is 101 degrees outside, a Sunday, and I cannot take my boat out, am out $1090 and have ZERO confidence that any of the work was done right. It makes me sad, there is nowhere to take a boat to have it worked on in Redding. I suppose there are so many boaters and so few places to have them worked on that any kind of service is accepted. Right now I just want to sell my boat, this is too much work and too depressing.

This review is from the customer service from the parts department. I needed a rear motorcycle tire…read moreto match my front, but to find out, it was discontinued and there were only a few left floating around. Every other place I called would not ship and did not give the effort. At Hillside, these guys were on it! They had the tire shipped that day and had me back on the road in no time.

This place is incompetent of fixing a jet ski been there all summer picked it up on every holiday…read moreand same issue and they blame each other technicians just so sad that they are supposed to be certified dealers to work on jet skis and they are terrible barely tested it in the water and realize it's the same problem over and over so unprofessional here we are again Labor Day last holiday and still they have not fixed I warn all don't take your jet ski there there should be a button to rate frustration

Week on Lake Shasta saved by California Custom Trailers and Powersports. My SeaDoo swallowed rocks…read moreon a Wednesday afternoon (7/9/25), called Calif Customs they said bring it in they have an opening on Tuesday (7/15/25), fully booked until then. I explained I would be leaving the lake Sunday so that wouldn't work. Service Manager said bring it in today we'll see what we can do. Got there an hour later and they pulled mechanic off of another job to work on my issue. I thought I'd have to leave for a day, mechanic asked if I'd mind waiting about an hour. They not only fixed, hooked up trailer to my truck and I was out of there in less than 60 minutes. It cost half of what my son paid in the bay area 6 years ago for identical work. These guys are great, entire staff friendly and just wanted to get us back on the lake. I could not have been more pleased, especially since it cost much less than I was anticipating. Great business, highly recommended.

The correct part was ordered and the service department worked me into their busy schedule.read more

Nick and Michael are the best! I was all set to go fishing but my boat motor wouldn't start. First…read morething Monday morning I called In and Outboards. Michael answered and promptly scheduled an appt. for me and sent a text letting me know when Nick would arrive at my house. Nick was right on time! He is very knowledgeable and methodical in diagnosing problems. I mentioned to him that I had a fishing trip planned for the upcoming weekend. Nick was honest and made no promise except to say he would try to resolve the problem and have me back on the water hopefully in time for my trip. Friday morning I received a text from Michael, Nick was on his way to my house. Nick fixed the motor and gave me very helpful tips to maintain the motor in good running condition. These are my guys! I'm calling them at the end of the season to winterize my boats.

The absolute worse people I have ever dealt with 1 star is incredibly generous since they had our…read moreboat for 2 months made up excuse after excuse why it wasn't done or being taken care of. Then when we were finally done waiting and wanted to just pick it up and take it else where Michael would NOT respond to our calls or text. He also stole our motor and sold without our knowledge. I would recommend Walmart over these assholes and they don't even have a boat department.