Tried this location almost a year ago with not great results but I really enjoy the chain so I gave it another shot. The food was ok but the place was in desperate need of a good cleaning!! Table cloths in booths were filthy and torn. Kid hand prints with food remnants on majority of back of booth seats. The grab and go cooler was nasty with splatter on side walls. Yuck!! read more

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Sorry about this location because I love the taste of chicken salad chick but for premade items , no special order, it took them a half hour to fulfill . Does not make sense with the amount of people they have preparing orders for an order for two basic menu items to be received take out . I have money left on a gift card but will not use it at this location ... the town I actually live in . Get it together chick read more

So disappointed. I live in Ny and love coming to this location. Atmosphere for a quick food place is awesome but tonight after waiting only to hear they do not have their signature chicken salad. Left disappointed and hungry. Do not get how at 6:30pm you are out of your signature chicken salad read more

They were out of multiple items as soon as I pulled into the drive thru. Literally came out as I was ordering to put more out signs on the board which already had quite a few on it. Essentially this location is popular and doesn't stock enough. That being said I can't be mad, I've never had a bad CSC experience. As a business, it is in a league all of it's own. If the calorie count was not so high I would probably eat it for every meal, and no I am not exaggerating that is how good everything is. I always try to get something I've never had before when I go. It never disappoints. read more

I ordered ahead on the app because I needed to get to work. Stood at the counter for 10 mins, only one person working the counter with a line a mile long. Finally had to just interrupt her to ask about my pick up order which had been sitting behind her on the counter the whole time. My order was wrong, they gave me a Jazzy Julie instead of what I ordered- I guess my name being Julie confused them. The crackers were stale. Just so disappointing in every way. I normally don't write reviews and give a place the benefit of the doubt, but this was all around disappointing. I won't go back to this location. read more

We've been here before when it was better. Today was so-so overall. I get the Fancy-Nancy chicken salad on a croissant with broccoli salad. It was pretty good but tea was very weak & pale. Wife noted her grape salad was basically grape soup given it was swimming in the dressing. Also, the front counter was very distracted when we arrived despite little in the way of a crowd. They couldn't seem to get the whole order together for a group sitting outside despite several people being involved. Finally in the middle of our ordering another customer walked up and interrupted with some problem that they were already working to remedy, but they stopped for a few more seconds to address it. read more

A very warm and welcoming place with great service and a wonderful selection of tasty & healthy foods. I came here with a family member and enjoyed my classic chicken with a pasta salad. It seems to be a gem in the area, would absolutely recommend! read more

Chicken Salad Chick - The bathrooms Women's, Chicks & Mens, "Chick Magnets" love the humor! - Southern Near Me - Rome, Georgia

Disgusting. Do not eat here unless you enjoy flies swarming all around you while you try to eat AND dead flies all over the tables and in the windowsills. Unbelievable. Also they were out of chicken salad, yes, that's right. And they also had no carbonated drinks. Employees don't care. Spoke with manager and she just said "ok". We used to enjoy this restaurant but will never be back. This is what happens when it's run by corporate. Filthy restaurant with mediocre food. Don't waste your time or money here. read more

Very friendly service and clean. I love all the choices of the chicken salad. I will be back to this location.

This is the first one we ever went to! It was Delicious! I love the soup choices and all the sandwiches! I have my favorite which is the Dixie Chick! I love going to the one in our town also! read more

Solid chicken salad choices all around. I like the original and the basil. The pimento cheese is also really good. Baked potato soup was a good choice the day I went. They give you a little cookie with your meal too! read more

This place was good! Yummy chicken salad sandwich and fruit salad. It also came with a little buttercream frosted sugar cookie it was so cute! Love that there's a drive thru also. I got the Dixie chicken salad. read more

This is the most beautiful CSC I've been to. I love Chicken Salad Chick, these folks have outdone themselves with the location, environment, and atmosphere. The staff was friendly. Insider Tip: If you like Pimento Cheese, try the spicy on a croissant. Aaaaandddd, if there's something that peaks your interest they give out samples to try before you buy. read more

WOW. What a wonderful new location in Rome. The place is beautiful. They have a patio to rival Southern Living. Although the portions are small I love all their different chicken salads. Great service. So excited to have such a nice new place where I live. read more

Chicken Salad Chick - Lauryn's Basil chicken salad. Very small portions but it is what it is. - Southern Near Me - Rome, Georgia

Superb service and a clean friendly environment. Food is Devine!! I got a good amount for price. It is a step up from the ordinary fast food chain. read more

Chicken Salad Chick - Sassy Scotty BLT with a potato soup - Southern Near Me - Rome, Georgia

Brand new as of August 2019! Absolutely beautiful. Great service. Outside pavilion that is very romantic and relaxed! Has the "Magnolia Home" vibe! Stunning and yummy. I've always loved chicken salad chick, so very excited to have it in Rome! read more

Chicken Salad Chick - the front of a restaurant - Southern Near Me - Rome, Georgia

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This is a great new spot in Rome! I particularly love their spicy pimento - it's delicious. And they have the best pickles! I love to get the scoop and get some extra crackers (wheat crackers, which I love, too). The staff is so friendly and accomodating, too! I definitely recommend. read more

This place is just so cute! There is a beautiful Mediterranean style patio outside. The inside is decorated so cute! It was really busy when I went but the service was fast and friendly. The food was great! They serve a little cookie that is wrapped in cellophane with the meal. I was expecting a dry bland cookie but it was quite tasty. I will definitely go again. read more

Visited this new flagship store within the first week of opening while on a quick trip to Rome. The new building is really nice. The food was super yummy and sitting on the patio was relaxing and lovely. My big complaint is that there was so much waste and excess packaging! Every individual takeout meal looked like it was served in separate plastic bags and even for dine-in meals, the forks are plastic & the buttercream cookies (that do taste really good), crackers etc. are wrapped up seperately. A more eco-friendly set up would really make this a 5 star place for me. read more

Great atmosphere, friendly staff, and a nice addition to Rome. We had the fancy Nancy chicken salad and pimento cheese and sweet tea. The tea was disappointing, as we expected good southern sweet tea...not sweet enough., chose lemonade instead. The pimento cheese was above average, but the chicken salad was just okay. I actually prefer my grapes cut up in my chicken salad, rather than whole. The consistency from the chicken salad was not my favorite, either. I do not like my chicken chopped so fine. It is just a preference in how you like your chicken salad. However, the flavors were very good. read more

Best Chicken Salad from a Restaurant I've Ever Had ! The location is in a convenient location and was very clean ! Plus the employees were very helpful helping us order since it was our first to dine at a Chicken Salad Chick ! read more

I really enjoy eating here,I despise the drive-thru. The young lady that is always manning the window-is somewhat pushy. she will throw your food at you and not say thank you. Next time, I will ask her to stop throwing my food at me a be friendlier. Customer service goes a long way! Be Nice! read more