The chicken poblano soup is really good when combined with the classic carol. I love the wheat berry bread so much that I have lately been ordering a loaf to go. It makes great French toast. What I really love about the chain is their consistency in good, fresh sandwiches and the staff. Walking in to pick up a meal for four reminds me of the Mom and Pop road side stores where you could watch them make your meal. The option of family meal take out makes for a light meal with the girls while out shopping for the holidays. Nobody cooks, nobody cleans and we all walk away with a cookie. The salads are truly traditional Southern fare. Enjoy knowing Mama'nem would approve. read more

I had very high expectations for the Chicken Salad Chick but my sandwich was really underwhelming. I got the Chicken Salad melt with the their Cranberry Chicken Salad, there was very little chicken salad maybe one of their scoops and one cranberry. read more

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Went to Chicken Salad Chick for the first time today and we were pleasantly surprised! The chicken salad was great, beside the buffalo which was too spicy for us. Our order was wrong my husband received some chicken salad with pineapple in it but he still enjoyed it! I can't speak for the service as we just picked it up but the food and size for the price was good! read more

Chicken Salad Chick - Chicken Shop Near Me - Madison, Alabama

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We went back again, these folks think 20 crackers are enough for 2 large and 1 small quick chicks. Employee rolled her eyes and huffed when asked for more and that got us to the 20. Customers are clearly not a priority here. read more

I've lived in Alabama six years and never tried this popular spot. A month ago I was really craving chicken salad so I decided to give the Chick a try. I was not disappointed, I've been back six times since. The second time I tried a croissant sandwich. It was very dry and stale tasting. So I just stick to the salad. The Kickin' Kay Lynn is my favorite but the Jalapeno Holly is a close second. Service is quick and friendly and the restaurant is very cute. I can see why this business has been such a huge success. read more

Always enjoyed the chicken salad, especially Classic Carol, and the Red Velvet Cake. But my latest find is their potato soup, which is the best I have ever had! read more

Off night? Supply Chain getting real for you? I'm not sure, but this location is having troubles this visit. They have at least six folks working, so they are well-staffed. They have the demand, but the supply is short. I ordered online. When I arrived I was told after waiting 5 minutes they were out of my first two choices. I went with a substitute for the substitute. I stood by and watched others placing their orders walk away with their food. I inquired, and it was like the first time we had the conversation. Five minutes later, I did have my food. The food will be good, but three stars tonight. Minus one for not being stocked and me finding out after driving there. Minus another for less than stellar customer service for the circumstance. read more

Ok, so I didn't eat here. I was with some people who wanted to go eat and this is where they decided to go. The place seems nice and the folks I was with really enjoyed the food. The atmosphere was inviting even though I was just sitting across from my friends who were eating. I'm giving them 3 stars for the warm atmosphere. If I go back and eat there, I'll have to update my review! read more

After a lackluster visit to Chicken Salad Chick a couple of months ago, we decided to give it another try. This time, I'm glad to say, everything was right in point! We got there relatively early for lunch, and even for a Monday there were a decent amount of patrons but that didn't slow down service at all. We ordered quickly, and before we even settled in with our drinks, our food came out. Since I'm a purest when it comes to my chicken salad, I orders the Classic Carol - chicken, celery and mayo. That's it. No surprises. The salad delivered - just the right combo of ingredients. The salad was served with buttery club crackers, a nice, lighter alternative to bread. I ordered the chicken and dumpling soup, and while I wasn't a huge fan, my girlfriends all ordered the potato soup and were happy as could be. We all got the broccoli salad which was a tad soupy with the dressing but still delicious. For $2, I ordered an extra scoop of pimento cheese which I took home for lunch the next day. (Trust me, get the extra scoop - it's one of the best bargains you can get at a restaurant nowadays.) We finished our meals with the delicious little cookie that came with our lunch. While it's only a couple of bites, it's a perfect, sweet way finish. While there were several guys eating while we visited, I still stand by my observation that this is more a girl's restaurant than anything else. I enjoyed my lunch so much that I went back the following Monday and brought lunch home for my family. Glad I gave Chick Salad Chick another try! read more

The turkey club was good. The macaroni and cheese, however, tasted like a wet dog. It has a poor texture and a weird aftertaste. Extra emphasis on the fact that it tasted like a wet dog. read more

Chicken Salad Chick - Macaroni and Cheese - Chicken Shop Near Me - Madison, Alabama

So it's really more of a 3.5 for me but I didn't want to penalize the place for my personal preferences to some extent. I tried the Olivia's old south chicken salad on a croissant BLT style. Pros: they give you a decent portion, the bread options are good and you can even get it with no bread and just crackers which is a nice option. The chicken salad itself was ok, like it's seasoned which is more than a lot of places even bother with in general and it seemed very fresh. Cons: too much mayo, but I'll add I'm not a major fan of mayo to begin with and I kind of prefer my stuff to be less mayonnaise-y and I got baked chips but would've rather liked the option to get regular chips & pick the flavor. BBQ chips would've gone better. I'd try it again if the mood struck. read more

Chicken Salad Chick - Surprised by this cute cookie in my order. - Chicken Shop Near Me - Madison, Alabama

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This review has NOTHING to do with Covid impact. 3 staff members were standing around the front station doing NOTHING. Ordered BLT spicy pimento for $8.99. Sand which was dropped off at the table in dining room with my company (2 orders). My sandwich was missing the bacon. The child at the register just says oh guess they forgot it. Would you like me to bring you a piece of bacon? 1 piece dude? No thanks. Please let your manager know the orders are incorrect. As I'm getting up they finally bring my pumpkin cheesecake. Thanks for a horrible experience! read more

Chicken Salad Chick - Proof - Chicken Shop Near Me - Madison, Alabama

used to love this place but now almost everytime i come, the location is closed, even though it says it's open on the app, and on maps. Super misleading, and they definitely need to fix that asap! read more

Chicken Salad Chick - closed when supposed to be open - Chicken Shop Near Me - Madison, Alabama

save your money and go elsewhere or make your own. I paid almost 40 for 3 sandwiches that all ended up like this. the staff is incredibly rude including the shiftlead who was just soo proud to be a shiftlead but was just standing around doing nothing. maybe that was why I waited so long for my order that I'd placed ahead. even though I did arrive before the time it was supposed to be ready there is no reason for it to still not even be started by the time it should be done by. especially when they'd known I was there and waiting. the kid making our sandwiches kept looking up and making faces as he made them which was great customer service. honestly, just throw away the whole night team read more

Chicken Salad Chick - Turkey pesto w scoop & extra tomato, lettuce & pesto Mayo. 10.99 - Chicken Shop Near Me - Madison, Alabama

Not the best. When you pay 13.00 for a sandwich you would think you would think they would give you a lil more on the sandwich. Probably go somewhere else next time! read more

This restaurant concept is cute and fun. I enjoy a good chicken salad. I had heard my family talk about how good Chicken Salad Chick was. I knew the next time I came home I would have to try them. I am glad I did. I have gone to this location and the one on Airport Rd. I had good experiences at both locations. The service is always friendly and quick. What is unique about this location is it has a drive thru. This is super convenient. They have 12 different chicken salads to choose from. When it comes to Chicken Salad, I like plan Chicken Salad with no extras likes nuts or fruits. I always order The Chick. It starts with your choice of a scoop or sandwich. This includes my choice of chicken salad (Classic Carol) on a croissant (my choice of bread) and one side. I always choose the pasta salad as my side. The Classic Carol Chicken Salad consist of all white meat, shredded chicken, finely minced celery, mayonnaise, & their secret seasoning. It is very simple but tasty. I really enjoy it when I'm in a Chicken Salad mood. The pasta salad they serve as a side is also very good. I enjoy the pasta salad. My favorite item that comes with The Chick meal is their moist butter cookie topped with a light and fluffy frosting. This cookie is amazing! Overall if you like Chicken Salad or are a Chicken Salad lover, this is the place for you. read more

Sometimes a dining experience is about what you don't see in addition to what you do see. No chips, fried foods, no junk, no dirty tables. I love it! Healthy, whole food options. The chicken salad is truly excellent and the pimento cheese is also spot on. A nice touch was the long stem roses for all the mothers there for Mothers Day weekend. And the food service was prompt and friendly. We had a missing plate on our order and it was fixed immediately. Good job! I will come back for sure, and I'll bring friends and family. read more

Chicken Salad Chick - The Chick Trio. - Chicken Shop Near Me - Madison, Alabama

Who doesn't love this place?! It's always busy, it's always good too. My absolute favorite is the Olivias old south! I've given them all a try and I would eat anything they have! The covid situation makes seating a bit of a task because they are skipping booths rather than putting dividers between them like most places are doing. read more

Went to buy 2 large quick chicks for their special sale yesterday. Got home and they were the wrong flavor. Called the store to complain and was told that I should have checked before I left the drive thru. Will never go back. read more

Wow, this was bad. The food reminded us of cold cafeteria food. We ordered the Carol chicken salad in a croissant and a turkey sandwich. I've never had an entire sandwich that was cold. Like even the turkey, bacon, and the toasted bread. The only redeeming part of it was the honey mustard. The chicken salad was bland. The chicken artichoke soup was just warm and was more like a chowder than a soup. I genuinely think that all of their food is prepackaged and microwaved in the back. The worst part of our experience wasn't even the meal. Just after I completed half the sandwich, I began feeling sick and had to drive home and immediately use the restroom. It sucks that I had to halt my entire day just because I went here to eat. Turns out that the food inspection score was an 80. I would not suggest that anyone else eat here. Just make a sandwich at home. read more

MAJOR SHOUT OUT TO CHICKEN SALAD CHICK IN MADISON!!!! We ordered via Uber Eats only to have a message sent from Uber saying the order couldn't be delivered. I called CSC to ask if they had been notified and Katherine, the manager, said no and the order was as ready but she had a number and would call Uber. I called her back and she said the driver cancelled the order Katherine asked for our address and she was sending her assistant manager Tim to deliver our food!! I was stunned! I told her I needed to pay her she said I'm not worried about that right now she just wanted to get our food to us! Tim was the nicest too!! I did talk to Kat later this afternoon and paid for our order! WOW!!! I can't remember customer service this great in a long time! Y'all she turned a bad situation created by an uncaring Uber driver in to a wonderful day! Thank you Katherine and Tim for truly caring about your customers! Please support these awesome people by going to Chicken Salad Chick in Madison!!! read more

It is as they advertise. Lots of variations of Chicken Salad.... I had the buffalo and it was tasty.... My favorite was the tomato basil soup... Good enough to return, but the parking is a nightmare.... go durning off hours and you may not have to park on the side street.... read more

This is a great chicken and salad restaurant that really leave you full. The staff was very helpful and they have a variety of items to choose from. I would recommend having lunch here. I will be returning as long as there is a parking spot out front. :) read more

Chicken Salad Chick - If you want to order prior to arriving. - Chicken Shop Near Me - Madison, Alabama

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Food is great, when they have it. The last 4 times I have been to this location they have been out of something I ordered. On one occasion they were out of Chicken Salad!!! I can understand occasionally running out of something, but 4 times over about 6 weeks points to an inventory management issue that needs to be fixed. read more

Chicken salad chick has been sending me emails and notifications on the app for days advertising the bogo quick picks for Mother's Day. I picked CSC for my Mother's Day meal and my husband went by to order it because the online ordering was down all day. They were out of the chickens salads both of my sons wanted and they were out of all of the quick picks. They told my husband they would make him up new ones but because the coupon says "while supplies last" they wouldn't honor the bogo. That is just petty. Especially after being out of the salads my kids wanted. And for Mother's Day! Geez! read more

Thankful their stuff is gluten free and we haven't had any issues. Everything we have tried is super yummy! So far, we have tried: Olivia's Old South Sassy Scotty Barbie-Q Egg Salad Cant wait to try the Grape Salad. read more

Ive been to this Madison location twice now, and while it's *always* super busy, the employees are still friendly and the orders are accurate. There are many different kinds of chicken salad, for lovers of fruit/nuts, onions, spice, etc. They also have pimiento cheese and soups. They have handy to-go pints and quarts of every spread as well. An average lunch with two scoops and a cookie will run you about $9, with their sandwiches being about the same. Vegetarians could try to cobble together a veggie plate from the sides, but it'll be difficult. You have some soups, however, though the tomato bisque is not vegan. They're going to have to do something about parking, especially now that Teriyaki Madness is open. With just CSC, there was never an open spot, and people were parking precariously on the street. People are forever pulling in, doing something stupid, and leaving in disgust. I saw a lady literally park behind someone waiting for a spot to open and hovered there the whole time I was eating, only leaving when the car owner came outside to leave. But I'm not sure what they CAN do... we need a civil engineer and an architect in here STAT! read more

I enjoyed my Dixie chick scoop flavor wise. The portion sizes for the price are much too small. Also for scooping out pre-made chicken salad the wait is very excessive. Not sure what the hype is... read more

I'm such a fan of Chicken Salad Chick and after I found out they had a location in Madison, I had to stop by and grab some food for the fam. Despite it being located off of Hwy 72, one of the busiest highways in the Madision/Huntsville area, it was easy enough to get to and there was plenty of parking. And ya'll they have a drive-thru​. I repeat​ THEY HAVE A DRIVE-THRU. Back home in BHAM, none of our Chicken Salad Chick's have this luxury so I was excited. I pulled into the drive-thru, put in my order, and was greeted by a lovely woman at the window. She actually went through my order with me again just to make sure it was correct and I ended up remembering some things that I had forgotten to order. Shortly after, I received my food and was on my way. A great experience via great food and some great employees. And my mother loved her first taste of Chicken Salad Chick! read more

We wanted to love this place. As a family, we went to enjoy the food. Unfortunately, enjoyment turned to frustration and then to utter disappointment. First, my wife ordered 4 meals with fruit for the side. For whatever reason, they rang up our order only to come out to our table to let us know they didn't have enough fruit and wanted to replace the side with a different one. No sides worked for us based on dietary restrictions, so there wasn't an obvious solution. My wife was visibly frustrated and the manager did not work with us to deescalate the situation. They could have offered us more chicken salad instead. But they did not. Instead, as our meal was coming to a close, a manager passive aggressively brought out two cups of fruit, threw them on our table, and, then, withdrew to the kitchen without a word. The chicken salad is good, but it wasn't worth it when dealing with the restaurant otherwise. read more

We were excited to try this new restaurant. Plenty of managers standing around. Not impressed. $40 for 2 sandwiches and a pint of soup. The chicken salad is mushy/ no fresh chicken chunks. The pasta salad was over cooked / mushy. Macaroni and cheese was obviously sitting all day. I should have returned it. read more

I can't wait for this business to open. This place is a chick magnet and it is only about 1 mile from my house. The chicken salad is very good and this place will do a phenominal business. Good luck to them and I can't wait to visit on opening day and write a full detailed review. read more

The food was delicious! The cashier was very pleasant and helpful with my multiple order for my jobs lunch break. I didn't have to wait very long. The entranceway was clean. The trash bin in the entrance was empty. I seen the employee changing them out. The floors were clean. Countertop was neat and tidy. I will be back! read more

A really nice choice for lunch or a light dinner. They have a good variety of chicken salad, from sweet to savory, and some really nice sides. My favorite is the grape salad! Delicious! The service is always quick and friendly, too. read more

they were literally out of chicken salad today. on a saturday. the food is good though

The food was good, the service was very helpful. I always enjoy eating a new places and this place did not disappoint. Read the full story on my blog. http://thatfoodcritic.com/?p=14 read more

My go-to fast food place! I recommend the croissant and Sassy Scotty. Their sides are all delicious

Honestly I don't get this place or the raves. May be bias because I'm not a huge chicken salad fan but damn. I ordered a sandwich on a croissant and the croissant was thick, dense and cold. Why pay for a sandwich like this honestly? It's worse than what I can make at home. Their chick salads, even though they have sooo many different kinds, mom is really outstanding. The environment is pretty cute but idk, if the food does nothing for me, it's just not for me. I personally like the chicken salad at chick fil a better read more

Came here yesterday for lunch. Ordered a scoop of fruit Fran w a cup of tomato bisque, and took a scoop of bbq home. Everything tasted bland, nothing to write home about. Do not understand the hype! read more

Chicken Salad Chick - Chicken Shop Near Me - Madison, Alabama

If you want something different, this is the place! The different varieties are awesome, the spicy pimento cheese is amazing!! Definitely recommend!! read more