I visited Chicken Factory not only because I had a craving for spaghetti, which I discovered on their menu, but moreover because Upside, a cash back application offered a 6% cash back offer on purchases. With that and because of it being so close to me at the time it was hard to pass up. Chicken Factory itself sits along a highly driven on Roosevelt Rd, right across from Edward Hines, Jr. Veteran Affairs Hospital. And the parking lot itself is shared with a few other businesses, like Cricket, and a Beggars Pizza location. During this visit, it made my evening as a wrestling fan to walk inside to World Wrestling Entertainment Smackdown being shown on their television in the dining area. I have to admit, it surely had a positive influence on the rating I intended on leaving for Chicken Factory, plus it led to interactions with the employees. I was given plenty of time to search the menu for alternatives, outside of spaghetti! I had every intention of ordering two sides of it until it was mentioned that it was made with meat sauce rather than marinara. Aye yi yi! It was then I took another look at the menu and the display, and ended up ordering a mac and cheese along with a small order of fries. After mentioning that I was a vegetarian, the employee mentioned that it is funny that I visited a place solely known for chicken. I responded with "I did my research beforehand! And most places (those known particularly for meat), I tend to go for the sides". I honestly felt that I anticipated my wait time to be shorter being that I ordered just fries, and a mac and cheese. Thanks to WWE Smackdown being on the television, it made the wait feel less excruciating. As for the food, the mac and cheese was satisfying; and the fries were fresh, yet average! However, I was given a satisfying portion being the fact that it was a small order of fries. Honestly, I could have gotten a much satisfying combination like mac and cheese, and fries elsewhere and cheaper! I could very well re-visit and order from Chicken Factory again, but it would likely be for either of the desserts that caught my eye in the display (taffy grapes, cheesecake, homemade cakes, etc.) ,tehehe. Or maybe even one of their lemonade drinks. Atmosphere: 4 | Service: 4 | Food: 3 1/2 Recommendations: Veggie Bowl, Mac & Cheese Bowl, Okra, French Fries, Potato Salad, or Onion Rings. ~ Oh darling, let's be adventurers ~ Thomas G read more

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This is now the second time I placed an order and paid online only to drive all the way to the restaurant and they closed yet listed as opened every where. The number listed doesn't work which mean I will have to take a chance at driving all the way back out here to get my $30 refund. It's not like I was compensated for this happening before so it's definitely on me for reading the room wrong and patronizing them again. read more

Chicken Factory - Chicken Wings Near Me - Maywood, Illinois

Wings are great. They have a wing ding platter that is amazing good food every time.i will be back

Tasty good Chicken I always go here when I want some good ole fried chicken. The staff is nice and respectful and the food is good. read more

Salad is too overpriced for the size. I ordered a grilled chicken salad which was $11.99 which didn't even have much chicken at all. and they charged .99 for the dressing. Picture shown has napkin as reference. read more

Chicken Factory - GRILLED CHICKEN SALAD - Chicken Wings Near Me - Maywood, Illinois

So this was my first time trying this place. I knew I wanted fried chicken, went to Yelp and searched Fried Chicken and this location populated first. My order was the Small Jack Salmon and 3 piece chicken wings and my spouse got a 6-piece. My spouse requested extra lemon pepper, once we got home she said her chicken had no seasoning. However my meal was perfect the Jack Salmon was Fried perfect, my Chicken wings was tasty, seasoned properly and the fries were crispy. I will return read more

Chicken Factory - Jack Salmon Small dinner - Chicken Wings Near Me - Maywood, Illinois

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I stopped here because a friend of mine spoke so highly about the fried fish come a to find out, it was some of the best fried fish on the west side. Not over seasoned, and the non dairy butter cookies are the truth. Restaurants aren't that great as of late, they are employed by people that a show up I guess. But their passion(s) aren't cooking, you can tell in the product. I'm not saying that's the case in Chicken Factory, I'm speaking majority of these establishments are just not good. I read more

Rude staff. Food mediocre at best. Burger and chicken sandwich Extremely salty. Fried Chicken was dry. Fries not good.

Finally opened ( Tinley park location ) Great service, about the food , everyone should try it....., Nice decoration . read more

I had a great taste for some really good fried chicken, so I decided to try CHICKEN FACTORY on Roosevelt Road in Maywood. Today was actually my 2nd visit, but I was definitely not disappointed. I ordered a two-piece breast chicken dinner that comes with French fries, bread and coleslaw. It was awesome! The chicken was cooked well, juicy on the inside, crunchy on the outside (NOT burnt); The fries were crunchy, and the coleslaw was very tasty. While they do offer five different toppings, I just liked mine plain. There are several other places in the area that I've tried for fried chicken in the past, but this was by far the best I've had in a very long time. They also offer fried fish, shrimp, and other sides and extras that I have yet to taste. It's basically a take-out place and it's very clean. Oh! And the staff are really nice people, too! So when you do go there, tell Patrine and LaShawn where you heard about their place...and that Mary K. said "Hi!". read more

Chicken Factory - Chicken Factory Great food - Always Fresh - Chicken Wings Near Me - Maywood, Illinois

Had to try this place out because of the good reviews ... but first thing when you pull up there's like 20 dudes in front blocking the door I'm assuming it's because of the Gambling place next door .. Cashier was super nice I ordered a Philly cheese steak ( Nasty as hell ) 6 piece party wings ( 5/10 ) 10 piece Shrimp ( 5/10 ) Chicken & waffles ( 5/10 ) Probably won't ever come to this place again the Chicken ain't all that I've had better . read more

A coworker out of the blue treated me to an order of wings with sauce coleslaw and fries and my oh my did I enjoy it! Food was fresh hot & tasty. Service was quick and efficient. I'm looking forward to many years of business with Chicken Factory as they are not likely to disappoint. read more

I love whole in the wall spots, and this is one! The counter person was awesome and gave great customer service. The chicken wings was very tasty but very,very small! I felt bad eat little baby chick wings! The mild sauce cups had a Teaspoon of sauce. I had two cups that I only could put on one wing. This spot is the bastard offspring of sharks and JJFish in my opinion! read more

Tasty food at a reasonable price. I suggest you call and place your order in advance so that it is ready when you get there. The lobby area is very small and does not have a lot of room for waiting patrons. read more

My mother catered chicken from here for my Engagement party & I didn't get any. Lol. So I wanted to try them out. I came in for lunch. I ordered a combo of shrimp & wings & 2 cat filets. The prices are nice and they had a nice $5.99 section. Service was pleasant & my food was cooked fresh. But the taste left a little to be desired. It was just ok. The fish seems to be that swai fish too FYI. I also got a strawberry cake and it was frozen/wet a waste of $2.99. Not sure I'd come back, but I'm not opposed to trying them again. read more

Chicken Factory - Shrimp & chicken combo - Chicken Wings Near Me - Maywood, Illinois

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Very impressed! My only complaint is to have a second restaurant opened in Naperville so I wouldn't have to travel! The food was excellent! read more

Love it Customer service is awesome The food is very good and tasty Fresh And not that expensive

I called up my order today and told them that I had a groupon for a sandwich and a drink. I asked if I could get the double cheeseburger. She said no burgers. Then I asked if I could get the poor boy steak and she said no so I decided to get the poor boy chicken. When I got there, the lady there told me that I owed over $2 in change. Because my Groupon she thought was a coupon and it was for free. I explained to her that I paid for the Groupon and she didn't seem to care. She was very argumentative and combatitive. She said to me after talking with her. She said that she'll accept it this time, but never again. She said she was the manager there. And I asked her name she said I'm not giving to my name. She asked me my name and I told her my name, but she refused to give me her name ...with my Groupon. I was supposed to get a drink. She didn't ask me what I wanted to drink. She just reached into cooler. Grab a pop and gave it to me without asking well, I'm never gonna be going there again and I think that the owner should have a heart-to-heart with this woman. She said she's been the manager there for 2 years. And she was very ignorant and I will never go back there. I'd like to try to talk to the owner. And explain to him the situation. Very bad management.. read more

This place has the BEST chicken. The chicken is juicy, the outside the perfect crunch. The quality and freshness can't be beat. I come here as often as I can. I had them cater a work party, everyone in the office loved it too. It's that good. The staff are very friendly too! read more

The service makes this place fantastic! The food is really good, and seasoned well. The manager is awesome, so personable, and assuring in the quality and freshness of the food! Will go back! read more

Honestly I go to restaurants and return more when customer service is great. This place I will not come back to due to ugly customer service. I walked in and the cashier didn't get up to greet at all and stood sitting on the chair on her phone. I told her my pick up and the name and she told me 2 minutes I said ok and she looked at me and said I said 2 minutes. I guess because I was at the counter she felt the need to repeat herself rudely. I waited 15 minutes not 2 for the order to be ready. Her customer service definitely could have been better. I'm very disappointed in the way she spoke to me. Then a couple came in after me and was so much more nicer to them like damn what did I do to you . I hope management atleast talks to her about changing her attitude and the way she greets customers. read more

Great food. Cashier , was soooooo friendly and helpful, even in a mask!!!! Her name was Alicia. Food was good too read more

Chicken Factory - Coconut lemonade - Chicken Wings Near Me - Maywood, Illinois

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Food is fresh and quality is better than expected. They also have a pretty extensive menu. Pleasant surprise!

Chicken Factory has pretty decent chicken and fish but nothing admirable. We've eaten here a few times, and each time the chicken has been pretty good but the fish has been just okay. I found that their sides didn't match up to the taste of the chicken and everytime I want my fish extra crispy it's never crispy lol. Overall this is a nice place to pick up a meal when you're in a rush, in the area or have a smaller amount of money to spend but my family and I all agreed this would not be our first option. Still rating 3 stars though because the food was better than what we've had from other restaurants in the area but again not good enough that I would be a regular customer. read more

Got the Jack Salmon dinner. The fish was dry and overcooked with hardly any seasoning. Customer service was fine but my fish was underwhelming. I may go back to try the chicken but it's meh read more

Overall this place is not bad at all. Firstly, customer service was phenomenal. Even placing my order over the phone was easy. The girl who answered was friendly and inviting. When I arrived, I guess she wasn't aware of me placing the order, but she quickly figured it out and bagged my food. I had a coupon for the 6 piece chicken wing with fries. I actually forgot the coupon at home, and she said it was fine and gave me the discounted price! The chicken was crispy, fresh, and flavorful. The fries were a little cold, but I did pickup the food 45 min after the time she told me. I would definitely go back. It's really nice to have a good chicken restaurant in the neighborhood. read more

Just the basics --and at a fair price. After terrible experiences ordering delivery from the big chain chicken companies we took a chance on Chicken Factory and were pleasantly surprised at the quantity, quality and temperature of what arrived --even though it was still basically Winter in Chicago. The only negative thing I can say at all is that I wish they had a bit more seasoning --and that's truly a minor concern. It's the basics done right! read more

My husband went to this establishment today. 1st the person taking the order didn't get it correct. 2nd the catfish we ordered we believe isn't catfish at all. The batter doesn't stick, the fish itself wasn't seasoned. We will NEVER go back to this business. read more

food is terrible! ive gone there on 2 occasions! once my fish wasn't done! yesterday my chicken still had the feathers on it! fries were BURNT! KEEP your money! I should have known better, they're never busy! read more

Good food and great customer service. There are a few chicken and fish restaurants nearby and I'm happy they are giving them a little competition. A few of the established restaurants have provided poor service lately. I have had nothing but kind service from the cashiers and I am happy to support this business. read more

Chicken Factory - Chicken Wings Near Me - Maywood, Illinois

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Worse service ever! If you don't say 8 pieces of chicken, you get 8 wings! If you want 8 pieces of non wings, you have to say 8 piece family dinner. They cost the same. I was told 30 minutes for 8 wings that took 45 minutes. NEVER AGAIN! Only eat here if you're as stupid as they think you are! read more

The chicken was old and they didn't pay attention to my order details. The fish was dry and nasty. Frys were cold as well. Wasted money

Order this restaurant off DoorDash in they never have anything one day I ordered 10 wings in a steak sandwich in the sandwich was canceled the next day for work I order chicken tenders In cheese sticks in was told they were out of chicken tenders that day read more

My wife and I decided to try this place after friends of our suggested it to us. First, the young woman working the counter was very friendly and welcoming, she saw us struggling to locate the menu and gave one to us before we asked. Second, the food was promised in 15 minutes and we got it in 15mins. Lastly, the food was great! I had the 10 medium shrimp dinner and all I can say is yum! My wife had the combo wings and catfish, her reaction was scrumptious! We will be back soon!! read more

Good food great service very nice manager, advised we needed a store where I'm from in Ia!!

The chicken wings are always fresh and hot and they taste awesome. I also tried the catfish fillet and they were awesome, no swai here. I'll be back read more

Their food is awesome. Cooked in fresh Oil Service was great. Will definitely be coming back again. Awesome deals.

First the good news. The chicken wings were delicious. Juicy & far meatier than they appeared. The sauce was a tad hotter than I liked & there was a bit too much. They placed a slice of white bread underneath the wings to soak up the extra sauce. They reminded me of food we ordered for lunch from West Side rib restaurants when I was still working years ago. Now the bad. They failed to send the chicken dinner which my partner ordered (but charged for it) & the perch, which he also ordered, (he always orders for the next days lunch as well as dinner) was very, very small (& VERY disappointing). Also the delivery person had trouble finding our house even when he was standing right in front of it. He had called twice for directions. Our house is not particularly difficult to find & we have our address displayed on the front -facing the street. He may well have been responsible for the missing chicken dinner. If it were up to me, I'd be willing to give them another chance but I doubt my partner feels the same. read more

Food was fresh and extremely tasty but not salty. The Philly Cheese Steak was tender and the veggies were cooked perfect. Our sides were fried okra and zucchini and they were fried to perfection, which means when they were delivered, our order was hot and not soft. I will order again in the very near future. Thank you Patrise Whitfield for all of your assistance that you gave us when placing our order at the Blind Rehabilitation Center. We appreciate you! read more

Eddie is the man! He set me up with an excellent array of shrimp, fish and chicken! I definitely highly recommend this place to anyone looking for good food cooked just right. Thanks Eddie!!! read more