I want to start this off by saying that we love Shake Shack in general and usually really enjoy the…read morefood and experience. Unfortunately, this location seems to have mostly very young employees working without enough visible management or supervision, and it really impacts the customer experience. This is the second time we've waited an unreasonable amount of time for something simple that we already ordered and paid for, this time being a side of Shake Sauce. We stood at the front waiting because there was no employee anywhere to be seen, and the few employees who were around completely ignored us. There was also a pregnant woman standing there waiting 5 to 10 minutes just to be acknowledged because items from her order were missing as well. If no one is going to consistently stay at the front, the restaurant should at least have a bell, buzzer, or some system so customers are not left standing there wondering what to do. What's most frustrating is that these were issues that should have been handled correctly from the beginning, and when employees finally did help, the attitude and facial expressions were unprofessional and unwelcoming. The food is still good, which is why this is disappointing. This location seems like it would really benefit from stronger management presence, better customer service training, and experienced managers who can properly guide and support newer or younger employees.

Always Great dining experience. Ordering was easy in the kiosk and was kept informed pretty well…read morevia text on status of the order. Order was brought out timely. Burgers are very good, fresh and tasty.

Pulled in for a quick bite and was quickly greeted after pushing the infamous red button, quickly…read moreordered and had food in less than 5 mins. Carhop was very polite and professional with presentation of food. Smash burger was tasty and tots were seasoned well. Be it the drive-thru or using a stall spot to enjoy a few tunes while dining in your vehicle, always have to stop in for a good bite at sonic from time to time brings back old school memories!

A new treat to me is a cream slush. They put soft serve ice cream in a slush…read more Yes it is as good as it sounds ! I got blue raspberry and it was so good!! I'm sure a cream slush would be good With any flavor slush. Next time I'm Going to try Orange ! Service was great! That car in front of us had a big order so they came out to us in the line and brought our slushes and took our payment so we didn't have to wait for that person to finish. Thanks for the great service and delicious cream slush

What a cute place! First time visiting all the way from…read more New York ! The decor is sooo impressive and it's super clean. The service was fast and friendly... The food was a 4 out 5 I was a bit let down w the sauces . But over all it was a great dinning experience .. Can't wait to come back for breakfast!

Always so so delicious. I'm grateful that my old regular-menu favorite that has since been…read morediscontinued, the Guac Chik Burger, is still available now as a special! I swapped the Cilantro Aioli for their PCX sauce to keep it as close to the original recipe I remember as possible. The bun had a slightly sweet, buttery flavor and was perfectly fluffy. The chikn patty was crunchy and satisfying as always. The guac felt a little store bought instead of fresh, but I appreciate that it isn't super onion-y. The lavender flavor in the iced coffee is a perfect, herbal lavender flavor that is not very sweet but just enough. I'm a little bummed their dining room closes earlier these days - 7 pm most days - so from 6-7 you'll see staff cleaning the dining room and closing up, which feels a little early and sometimes makes me feel like I need to rush out, even when it's only 6:15 pm. Still my all time favorite spot and I'm so glad they're here in RI!

Food was absolutely disgusting, ordered a plate with fried rice, grilled teriyaki and orange…read morechicken. Waited 15 minutes for them to give me my food, once receiving my order, I saw that I barely had any chicken whatsoever and was full with rice. Rice was room temperature and chicken was lukewarm. For the price of 15.00 I expect hot food. You have been warned.

You have to stand in line while they make grubhub orders.. You basically stand there while they put…read moretogether 10 slips of grubhub while you watch. .. People mostly walk out of the line and go elsewhere.. They should change this location to grubhub only. I should be skating not standing around watching a Grubhub factory bag orders.

If you come here you KNOW that it's going to take you forever in that drive-thru line. If you order…read morein advance you're going to have a much smoother experience. They seem to always be short staffed, but they do their best. I never have really had an issue with the customer service they're kind and are just doing as much as they can with who they have. My food is always very yummy though. I don't eat inside I always take my stuff to go. There's plenty of parking as well so you're good to go with that.

waited a while for my order got the wrong order had to go back because we got wrong drink and wrong…read moreburger. Had to go back and wait in line w while the girl at the window had her back to us the whole time. And no apologies for the inconvenience and the mistake. Also when we got the new drink they didn't give a straw. Girl at the window was Ignoring us with her back to us. Not a great customer service experience.

I must be the only American who hadn't yet been to Five Guys. Well today was the day and my…read moreexperience certainly didn't disappoint. I ordered the double bacon cheeseburger. No fries, no shake. Seasoned and cooked perfectly. I asked if they had any meat scraps from the flat top that I might be able to have for my dog. Once again, BAM! The line chef cooked my good boi a fresh burger in its totality. Thank you Five Guys! I also have to add that every customer in there, and picking up to-go orders were COOL PEEPS. I apologized for my dog barking outside, no one raised an eyebrow. This might not matter much to some, but this detail in the ladies room also scored. The toilet paper dispenser was an actual single roll, like you'd have at home, not those mammoth rolls that just tear into 100 tiny pieces. AND the to was coming from the top, the RIGHT way ;) Lastly, as I was leaving, I noticed an uplifting sight. There was a cork board that had a cheerful collection of drawn-on index cards. With all the difficulties of modern life, it made me happy & hopeful to witness positivity on various levels during my time at NOT just a burger joint. Katie Williams NP

Staff members were so so friendly. Clean and orderly inside. Burgers as always ... delicious…read more We were very impressed with this specific location!

Food arrived cold. I ordered it, said delivery by 1129. I called at 12, they said they cant help,…read moreeven though I ordered through the app. The app would not let me cancel. The kid on the phone did absolutely nothing to help. He said the food had been ready for over 30 minutes and just said unfortunately they're still open. 1800tacobell closes at 4, so no luck with that. This taco bell has always been trash. Its dirty inside, they run out of items, they dont ever get anything don on time (in store or delivery). 100% drive the extra 5 minutes to the newer taco bell further down rt 2. This place just dont care about you or your food.

The food was the same as other taco Bells and the service…read morewas better than most taco hells. It's freezing cold and the music is very loud. Maybe they don't want many eat in customers.

I recently stopped at this McDonald's to get a McChicken sandwich. I ordered using the mobile app…read moreand it was easy to customize and order. I got a code that I gave the drive thru person and immediately I was asked to pull up to the window. My order took no time to be ready and my sandwich was warm and filling. Not a bad way to get a quick snack on the run..

This review is nothing personal just the facts for contructive feedback. I know people are…read moregererally doing their best and I appreciate that! I go in to this location maybe once a year for food. I went for breakfast Sat. morn 21 Dec 2024. What was good? The people were friendly and the sausage egg mcmuffin was fresh and tasty. What was difficult? The menu board for one. I'm sure this is corporate directed, but It is confusing and deceptive. Aside from meal deals, as a customer, I want to easily see what is available and how much it costs. Sandwich prices are an asterisk hidden in meal deal ads. The coffee on the menu board was near impossible to locate and only listed the medium price sybolized by a tiny font "m" icon. The large of course costs more. I ordered just a large coffee and sausage egg mcmuffin. I was initially charged for TWO sandwiches plus the coffee. I noted the price discrepancy to the cashier and got it corrected. The coffee was extremely watery!! Like creamy hot water. And not the sugar amount I asked for. They did replace it at my polite request. The second one was a little better but still seemed watery to me. All in all was still a nice breakfast and enjoyed the dine-in experience on a cold December morning.