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    Chick-fil-A

    3.7 (218 reviews)
    Closed 6:30 am - 10:00 pm

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    I am writing this to complain about the atrocious service I received tonight. I have been going to the Wheaton Chic Fil A for the past 12 years and never had a regretful experience. I ordered my usual spicy chicken sandwich, fries and chocolate milkshake thru the drive thru. I waited close to 8 minutes, although there was no one in front of me at the time. Secondly, when the order finally came, the lady there tried to give me a chocolate milk instead and I stated no that I had ordered a milkshake instead. She then got her manager Who told me they would charge me for a milkshake instead of the milk. Despite the wait and the fact they screwed up , I said no and the manager stated she would give me a refund. I checked my credit card and no refund was given. Really disappointing experience, I never expected this from chic fil a in Wheaton, not sure why they would do this.

    Waiting for order
    Tim M.

    Very clean - staff was very friendly. I am still waiting on the food which I ordered which was waffle fries but this stay is comfortable & air conditioned and should be worth the $3.34 that I paid!

    8 Piece Chicken Nugget Combo
    Alesha W.

    Such a friendly place! I got a gift card to use from them and wanted to try some of their nuggets that everyone raves about and they truly didn't disappoint! Everything was fresh and delicious and the service was unmatched. They brought the food to me and even was gracious enough to bring me extra condiments! I definitely will come back!

    Chick-fil-A Chicken Sandwich

    As a family we used to love this chick-fil-a. But this last run thru was a nightmare in waiting. Aside from the requirement to circle the building just to enter the drive thru, I placed my order. I almost always order extra pickles but this time clearly someone was in a nasty mood inside. From the usual 2-3 pickle slices that come in the sandwich, when I arrived home I opened my sandwich to reveal not a normal amount of pickles but 13 pickle slices and a VERY soggy bun. As I'm eating my fries I notice the lower half of the fry box is just half of a fried potato. This restaurant leaves me some very big concerns on quality nowadays. Wish this place stayed like it was 6 months ago.

    A "Large Fry" with my meal. Sad to see a consistent decline in the quality of service at this location.

    Food is good but fries are frequently not full. Sad to see that overall service here has come to be below average.

    ows a hand holding a sandwich

    Not very happy about my recent experience here. My husband ordered a chicken club sandwich for me and 8 pc nuggets for himself. When we got home there were no nuggets in the bag and also just a plain grilled chicken sandwich.. my husband had just driven over an hour back from work so he did not feel like going back out to correct the order. Wish the workers would pay attention to the orders a bit closer.

    Storefront for Chick-fil-a Wheaton

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    9 years ago

    The employees are nice. But check everything before you leave. They don't always get it correct.

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    15 years ago

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    15 years ago

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    9 years ago

    Good service and great food... keep up the family themes which me and my children really enjoy.

    Business owner information

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    David T.

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    13 years ago

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    15 years ago

    Their chicken nuggets, Chick-Fil-A sauce, lemonade, fudge nut brownie, lemon pie. I say Yum!

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    14 years ago

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    14 years ago

    Good service, good food, family friendly. Cleanest play area ever, even have wipes to wash off grungy hands.

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    12 years ago

    Efficient, super-friendly, and super-polite. The best fast food experience. I can eat their Spicy Chicken Sandwich every day of the week.

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    11 years ago

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    Page 6 of 6

    Ask the Community - Chick-fil-A

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