Chick-fil-A restaurants are usually good all around. However, I stopped at the Brightleaf location on Saturday and this location has to be the dirtiest Chick-fil-A in the state of NC. The floor was sticky, the men's restroom was broken, and the register area was sticky spilled drinks. I didn't understand was there were so many employees walking around with so little direction. read more

Inefficient Drive thru. Do not stop here for a quick drive thru. This is the longest chic fil a we have ever been to :(

The food was good, however the service was very subpar. Had a catering order placed for 10:00 AM, and waited 45 minutes to pick it up. Would go to any other Chick-fil-A. Not this one read more

Love chick-fil-a. Always nice, clean. Food as always delicious . Live the grilled chicken.. mmmm

The slowest chick-fil-a I have ever been to. I think they need to come is it other chick-fil-a's and receive some training.

Probably the most sassy chick-fil-a workers I've interacted with. I can understand customers can be frustrating but we were being very kind and not being rude. The food was good but they forgot straws and our sauce. Also there were stems on the blueberries in the fruit cup. Love you Chick-fil-A but I'm very disappointed :( read more

Lady working the drive thru mic, was completely ignoring us. She said good morning to us THREE TIMES , bc she proceeded to have other conversations wit the employees next to her. Never muted her mic when talkin to others very unnecessary to hear everything she said. Never had complained about Chick-fil-A but this morning just wasn't it. read more

Arrived 15 minutes to close. Ordered food and drove to window. (Sodas, chicken sandwiches, nuggets, and fries). Food was in our hands in under 5 minutes. Fast service! Thank you for last minute ordering of travelers passing through. read more

What can be said that hasn't already been said by many across the world, this location is no different the same great customer service I typically go in today I tried the drive even though it was packed and the rate we moved the line was simply amazing, you ordered, you can pay before you get to the window and all you need is your receipt. There was staff around the entire building even at the pick up window. Amazing and effective as always... read more

The best Chick-fil-a I've ever been to because of the servers. They're all extremely kind and checked in with us multiple times. Food is great as usual (: read more

Not your average chic fil a.. line moves slow., workers stand and stare at you instead of coming to take your order, orders aren't always correct. Ect. Just today my order had the wrong size fry. One meal. Nothing complex. Placed the order in the app. I waited a good while. pulled off the window with a medium fry instead of large and they added a cookie for my wait.. would've rather had the correct size fry. read more

Stopped through here for a late lunch....not planning on stopping here again. The only reason why I'm giving this place 2 stars is because of the politeness that the staff had. Here were a few things we unfortunately had to experience: 1. Wait times. It took 15-20mins to receive our food compared to other Chick-fil-A's that only take 2 mins. 2. Cleanliness. The counters, bathrooms, trash cans & supply areas where the dips and napkins were, were all dirty. Disgusting. 3. Food. We ordered for a family of 4. Spicy chicken sandwiches were in our order and were the worst we've had with Chick-fil-A. The sandwich bread and waffle fries were very soggy. The sandwiches were falling apart and didn't look appealing. Besides these reasons, you can tell the staff knew they were way behind on EVERYTHING. I kinda felt bad but on the other side, I didn't. Only because we are huge Chick-fil-A fans and we've seen the high standards that are held by all Chick-fil-A staff. This apparently is not the case at this location. If you can hold off till the next location, I would. read more

Efficient and always good. Not crazy about the parking lot for entry and exit its a tad confusing for an out of towner.

So this was my first experience at a Chick-fil-A. The staff was extremely friendly and very helpful with questions about the menu. After I got my pick-up order, one staff member came around to show me all of the different sauces they had to go with the chicken. Honestly, I tried 5 of them, and one was better than the next! read more

Thanks to all the reviewers who let me know that these people don't deserve my money!

As usual very clean, quick service and friendly staff. We were pulling a trailer a little tight in parking lot but it was not busy so we just pulled across several spots while we walked in and got a number 1 and wrap to go. They also had a table set to honor Memorial Day. It was very nice. read more

Chick-fil-A - Nice table honoring Memorial Day. - Fast Food Near Me - Selma, North Carolina

Awful we got there at 10:15 to get chicken minis and we didn't get to order our food until 10:40 so we couldn't Even get chicken minis. The service was so slow and they were not nice at all. When I got my food they gave me a busted sauce and it got all over me and the bag. Never going to this chic fil a again!!!! read more

Me and my wife went here last month and ordered 29 dollars worth of food we sat be hide a car watch a bag go back forward thin fine lee we pulled up and we asked was that our food going in some one else car oh yes it was we re bagged it we said no we're in middle of a COVID 19 we what our order remade they said we did all ready we said no you said you re bagged it right that not remake it at this point they had give her the drinks and bag food we said no we don't won't it we what a refund she said ok with attitude we got our money we said can you please take this stuff back she said no there's a trash can down the way we're look at here like I said ma can you please get this stuff out my car she pointed at trash can so we pulled up and throwed all away we will not go back because the disrespect please watch your order read more

If there was an option for no stars at all, I would do that. This place is horrible and the people in here are rude as hell. No good morning, my pleasure, nothing. Their speed is sooo slow compared to other Chick-fil-A's and took a good 10minutes to get the food out when it should be a good 2-3 or less. I'm never coming to this location ever again. It's ridiculous. Horrible just horrible service. read more

Teresa was amazing. She was so nice and helpful to my family when we made a food stop while on our way back home from South Carolina back to New York City. read more

You can't get any better than the service at this location !! And what's crazy is, it's always been like that too !!! Top notch, A1 attention to detail and care, always smiling faces and consistency with accurate orders !! read more

This chick fil a was not what I expected. When I got there at the drive thru the place was very crowded and I thought that they were managing the traffic well. When I got tk the ordering station the person said that there soda machine was out of order. I was unhappy but I could understand after all they were trying their best because if the traffic. When I got the receipt for my food everything I had ordered was on it. When the food finally got to me I was missing half my order. The thought that they were trying their best had fled me and I was very angry that the chick fil a that could manage all that traffic couldn't even give me my entire order right. I was very unhappy with this chick fil a and I will never eat there again. read more

There is no way that this is a legit Chick-fil-a. It is the antithesis of the good food and good service that the restaurant chain promotes. For starters, if they add one more obstacle to that parking lot/drive-thru, people should be awarded a defensive driving certificate upon pulling out. This is also the only situation I have ever seen where doubling the drive-thru order line tripled the waiting time. It doesn't matter if you drive through or go inside--it takes an obscene amount of time to get in and out of this joint. My orders are wrong 70% of the time and my food is cold 95% of the time. On the last occasion of my visit, I witnessed the drive-thru cashier literally, LITERALLY throwing food into the car pulled up to the window. This restaurant is the only alleged Chick-fil-a within 30 miles, so I have tried to deal with it, but no longer. read more

If you love Chick-fil-A then you know there will always be a line no matter the time of day. I will say this location's drive through is a bit different but the fellow customers driving can make it somewhat difficult . Some people just don't understand the whole line concept and try the bumper to bumper move because their time is more valuable apparently. Always great service and of course great food. read more

The girl got out order wrong twice and the place was filled with flies. The floors were disgusting and covered with trash and food from previous customers food. Negó would've thought Chick-fil-A would ever get one star. read more

Doesn't matter what city you're in, Chick-Fil-A is always busy! This place was a mad house, with a traffic light for entering and exiting! And even when you have the green, good luck getting in because the traffic is backed out into the street whether you choose the drive through or eat-in. read more

I always love chik fil a food and salads . But it's always packed and drive thru is slow . And hard to get in and out of parking lot .

My girlfriend and I stopped in at this Chick-fil-A on our way down 95. The restaurant is located about 1.5 miles off exit 97, so it's not directly off the exit, but it's not overly far. The restaurant was very clean and the people who took our order were very efficient. After ordering, the manager brought the food over to our table and made sure we had any sauces we needed. The food was piping hot and tasted pretty good. The only reason I give 4 stars rather than 5 is because it was pretty cold inside the restaurant...they should've cranked up the thermostat a bit. Other than that, everything was positive. read more

As we've all usually experienced, this place has quality service. I've been dining here the last 20 years, ever since I was 7, had a birthday earlier this week nothing special to say about this place, except they have the same top notch fast food service you expect from chicken fillet every time you step in one! This place is no exception. The manager must be great too, I remember one worker was really salty one day, and he seemed to calm her down. I mean she was reallllll salty, but she still works there and has a great attitude now! Go Manager! I'll be back #yelpboy read more

Chick-fil-A - Large chicken soup. Should have got the small, my jelly roll growing - Fast Food Near Me - Selma, North Carolina

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I can't even describe how disgusting my spicy chicken sandwich was. It seems that the employees refried the chicken, and it was just horrible! I regret so much not returning to the store, but I had been driving for 5hrs. It's disappointing to receive such bad product. If you want to save money, find other ways to reduce costs. DO NOT use me, my money or my time to make your company's savings of the week!! Disgusting! read more

Chick-fil-A - This is the nastiest spicy chicken sandwich I've ever had! It's actually a refried chicken sandwich - Fast Food Near Me - Selma, North Carolina

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Very clean establishment. Great staff. You won't see a sign for this one going north on I-95, so make a note of this one. Spicy Chicken Deluxe Sandwich was really good. The pickles make the sandwich. If you have a hankerin' fer sum chick-fil-a, this one's a winner. read more

Chick-fil-A - Fast Food Near Me - Selma, North Carolina

Slowest service. It took about 30 mins just to drive through and there were maybe 8 cars total! Also, No use of bathrooms. Definitely don't recommend this one. read more

Its chick-fil-a what did you expect... its great food great service good prices and in chick-fil-a fashion it was there Pleasure definatly a great place to eat. read more

Great staff. Great food. WIFI. Childrens play area. If you wanna try the frozen lemonade ask for strawberries in it!! Makes it magical. Lol taste is classic read more

Used Drive-thru for ordering, which was set up very efficiently. Employees wait outside to take your order, and they were all wearing their face coverings correctly. Drive around to receive your receipt, and then your food. All of the staff were polite and helpful. Great experience, and would definitely visit again. read more

Traveled to Smithfield to do some shopping and my son begged for Chick-fil-A. We went thinking at 2:30 it wouldn't be too long of a wait... we waited over thirty minutes and they forgot half of my order. Very frustrating as someone from out of town with small children spending money at one place just to have to go somewhere else for a complete order!! read more

Always a super long wait and lines wrapped around. Fastest way to service is mobile order but even still you have to wait 5-7 minutes to even get to the parking space. I only continue to come here bc the next closest one is about 30 minutes away. read more

So again I found myself in Smithfield looking for breakfast. My wife and I decided to try this business again. Sat in the drive-they for 20 minutes after ordering. But wait, there's more...we then sat at the drive-thru window for an additional 5 minutes. You would think that after waiting as long as we did in the line the food would have been prepared. Food was good but the service has gone down hill at this location. Is there any way of getting back to where you were before? read more

Stopped in on our travels down 95S. A little further from the highway than we prefer but CFA is usually worth it so we went. It was 1pm and they were packed! The service was great, food was hot and delivered to my table by the owner/operator quickly. Once again, affirmation that the CFA brand is consistent and worth the extra cost read more

Wonderful restaurant! Great food, wonderful, friendly staff, clean environment. I will be back! P.S. Try the chocolate chip cookies, you won't regret it read more