I've given this Arby's several chances, but each visit seems to bring the same problems. They're…read moreconsistently out of menu items, and on my most recent visit they were actually out of roast beef--the one item you expect an Arby's to always have. To make matters worse, the staff isn't always friendly or welcoming, which makes the experience even more disappointing. I understand that shortages happen occasionally, but when it becomes a regular issue, it's hard to justify coming back. I hope management addresses both the inventory problems and customer service because this location has a lot of room for improvement.

This location is hit or miss. Today, a big miss…read more No roast beef, I have to wait on it, she said. I didn't ask, as it wouldn't resolve the issue. Oh, my. The manager dropped the ball on this one. You sell roast beef. Well, it's pressed, fast food roast beef, but that's your business - roast beef. I asked if she was the manager, but she didn't answer. To the point I said, hello?? into the speaker. No apologies, no cheerful voice offering something else. I don't come to Arby's for chicken or gyros, or now, the waygu hamburgers. To add insult to injury, the person taking my order was rude about it, the manager? Even had someone else hand me my items at the window. (I opted for the greek gyro. Meat was cold, and tomatoes, shredded lettuce, and cucumber sauce were OK, the pita, soft.) The mayo I requested for my fries was runny. Nothing but oil came out of the package and onto me and my seat, right through the fry cup. Ugh. She was wearing a name badge, but it was blank. I guess "in uniform" with a name badge doesn't mean a name has to be on it to some people. I managed fast food for a couple of years, so I know the concept. It's just disappointing how the industry has dropped its quality and service since 2019, pre-covid. Now they blame it on short staffed, no supplies, or whatever. We need accountability. And I need to either lower my expectations or eat at home, as options to fast food.

Food and service was great! We had the ghostbusters burger since we tend to like some spicy in our…read morefood and we had the waffle fries and tater tots! Perfection in every bite, friendly staff and clean environment.

Meh. Burgers just okay. Waffle fries served warm like they had been sitting around a while. Tater…read moretots were best part of meal-hot and well seasoned. Bathroom was old and dirty. Dining room seemed old and floors needed a refresh. We did not enjoy stopping here.

Gotham's Deli is a great place to stop if you are looking for lunch in Downtown Smithfield. It is…read moresimilar to a New York City deli but it is located in North Carolina. The walls are decorated in sports memorabilia and September 11th tributes. When you walk in, you will see the Statue of Liberty. I tried to sit in the Mets section, but that was taken as it is a busy place, so I sat near the Yankees. I was ok with the photo of Don Mattingly and don't hate the Yankees, I just love the Mets. I made sure to spend some time in that section before leaving, seeing the 1986 tributes to Mike Piazza, Jose Reyes, and David Wright. It is just fun to be surrounded by the memorabilia. The sandwiches also follow in the New York theme. I ordered the Mr. Met, it had ham, turkey, and roast beef with lettuce, provolone, and tomatoes. I've had it before, so I knew it was good and ordered the full size rather than a half. I enjoyed every bite of it. The service was friendly, and they have daily specials with a different sub featured each day. The food was prepared fresh and fast. If you are looking for a high-quality sub, this is the place to order from.

This is real deal Queens NY! Must have the Reuben! Also the meatballs. Great service and a cool…read moreplace to eat!

Took my wife and two of our kids here for lunch. I'm writing this review from the toilet - 6th trip…read moreto the bathroom since coming home. One of my sons has been affected the same way, we didn't eat the same thing. Server prioritized others ahead of us (waited about 10 mins to be asked for a drink order, meanwhile filling a drink order for 4 cops who came in 10 minutes after us). Prices looked great, portion size was large but the food itself was a big meh. I asked if they could cook their burgers to temp, got a resounding Yes they can....I asked for a medium burger and it came out well done. I was asked by two people how it was, which I answered "It was ok" - nobody wanted more details. IMHO they have an established base they cater hardest too and they don't extend that service to new customers. Makes the old timers feel great however we'll never be regulars. We won't be back. I get supporting those who support you, but that's hardly a long term sustainable model. Hope you're ready for when those folks dwindle off. They'll be lost in new customers acquisition and won't understand it. Enjoy it while you can. Atmosphere was great. Very disappointed it didn't meet expectations.

Always come for breakfast when I am in town. Food is always great. The breakfast potato's are…read moreparticularly good. Nice atmosphere

Amazing! We just happened upon Sodosopa and loved it!!!! Great server Jessica "I", awesome food,…read moreand good piped in music!! Dinner out with my hubs Dan Bishop! Trying a place by chance and it rocks! Brie burger with a side of slammin' collards for me and a Cuban sandwich with a side of Mac n QUESO cheese for hubs! All things delicious!!! Jessica, your Malchi and chorkie were the best stories!!!

Decline. Recently came back to town and had lunch with a…read morefriend. We both ordered sandwiches. Philly. Bland experience. Fries and tots were generic. I'd say more, but it was such a beige experience I began to day dream of a few things while eating. ......Maybe this is a big bar, after work scene. Maybe I should attempt the BBQ next time.... All I can say is it will take a lot of effort for my friend to get me to go back.

Great place to stop right off 94 On our way south. Fresh…read moreingredients with the meats cut to order. Puts Subway to shame!

I'm glad to learn there's a Jersey Mike's near us without having to drive west toward the bigger…read morecities. This location has friendly staff, and it was a clean environment. Everyone was active. No one was standing around. They were eager to assist. The toppings offered were fresh, well stocked, and organized. Our go-to is the Philly steak and cheese or the Big Kahuna with steak or chicken. The bread is always fresh. Their beverage offerings include Pepsi products from a fountain, as well as brewed iced tea and bottled drinks. The management team at this location knows how to run a successful business.

The food quality could definitely improve. With such high reviews, I expected more, but our meal…read morereminded me of any other fast food chain. The A rating was great and gave us confidence in how the meal was prepared. However, the quality of the ingredients could be improved. We went through the drive-through so we did not experience. The interior ambience with the outside of the building was clean, Customer Care was prompt, and the drive-through lane moved quickly

We stop here when we're on the way out of town in the morning for kids sports tournaments, etc. The…read morebreakfast sandwiches and platters are good. And I normally try whatever specialty coffee drink they have for the promotion. One of my favorite things they have is the mini biscuit boxes for catering. You have to look online or call the store to get them. It's a box full of 30-40 mini biscuits like ham, sausage, bacon. They even make their own sausage balls.

I really do love the Kenly truck stop off 95, so there's that. But the Wendy's hits average at…read morebest. Good counter service, but the Dave's Double was pretty meh. Fries were hot and crispy. I can see the current 3.5, but I'm rounding down.

Wendy's is always my favorite place to eat in Kenly NC. All employees are very nice…read more They have the best cheeseburgers, baked potato and good flavor of iced tea.