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Chick-fil-A

2.9 (65 reviews)
Open • 6:30 am - 10:00 pm
Updated 1 month ago

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CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Good for groups
Dogs allowed

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12 piece Grilled Nuggets and large Chick-fil-A Waffle Potato Fries
Jessica H.

Efficient, friendly service. Everything is contactless. The food is consistent. I like the app and how easy it is to earn free food. My kids enjoyed their kids meals as well. Oh and in response to the food poisoning review on this page, I have a very sensitive digestive system and have never gotten sick from eating here. ‍

Large soda
Taylor H.

Quick service I have come to expect from chic-Fil-a!! And as always my food was amazing and the Coca-Cola perfect I've come to terms with the fact that I'm addlicted to this place... I've also come to terms with the fact that I'm not going to change!! I love their food and this location met all my requirements! I'm impressed with their ability to coordinate their drive through! We should have these guys run all drive throughs!!

Not the spicy breaded chicken, but shredded up leftovers.

They constantly mess up orders at this Riverton, Utah location. So, I double-check, but not close enough apparently. I ordered 2 salads and the top one had chicken and so I thought I was good to go. Unfortunately, after driving 15 minutes home, I discovered my 2nd salad had no chicken. I'm not paying $10 for lettuce, so I drove 15 minutes back. Their response? Manager laughed and said, "I don't know why I find this so funny." Me, "Neither do I" . No courtesy drink or a coupon for my trouble. Just laughter. Then she gave me shredded up chicken rather than the typical chunks or slices you normally get. Ridiculous! Needs to be managed better.

ows a salad in a plastic container
April K.

Dang CFA, a quarter of the salad was wilted. Maybe have your crew check the food before it leaves? They also forgot the dressing so I had to go back for it. I also asked for no tomatoes but those are easy to pick off. This is the 3rd time in a row this location has messed up or missed something on my order. In the last couple months, the quality has gone downhill.

Thumbs up
Armando A.

Today April 18th 2023, I went and bought two salsas. The lettuce and some procure was rotten. They do not have any quality review in the product they sell! Very disappointed of this corporation! I found out all the way at my house since I bought them drive through. Poor customer service!

All of the garbage bins looked like this, we couldn't even throw our garbage away!
Mickenzee R.

Decided to give this location a try because I haven't been to it yet since it's opened. I was assuming it would be just like all of my past experiences at Chick Fil A but sadly this time was different, and in a bad way. We went in at 8 pm on a Thursday night, so I didn't expect it to be too busy which it wasn't. We got right up to order since no one was in line and the employee at the register seemed more interested in restocking the cups/lids than helping us. We stood there for a while then finally she took our order. We went to look for a place to sit and there was fries and garbage all over the restaurant. You could tell we had just missed the dinner rush just by the looks of the tables and floors. We finally found a clean table in the corner. Once we got our food it was just as good as it always is, except my chicken strips were on the cold side, not hot like they usually are. After we ate we were walking our trays to throw out our garbage and all of the garbages were overflowing, we couldn't even throw our trash away. Even the tops of the garbage bins were overflowing because people had no where else to put their trash. For how new this location is it's a shame to see how messy it was! I haven't seen a restaurant this messy probably ever. Hopefully they can work out the kinks because I'd love to come back, hopefully my next experience will be better!

Bug on food  good thing I didn't eat it
Kat H.

There was a black bug on food. Fries were like chips. I'm glad I didn't eat the sandwich

Here's my boy feeling some love!

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7 years ago

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Sarina M.

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4 years ago

Terrible service tonight. Long wait. I couldn't use points. They didn't give me a receipt. The food was cold. Unreal

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4 years ago

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7 years ago

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Sarina M.

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7 years ago

Don't understand the bad reviews here. I always had great service and order has always been right.

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7 years ago

15 minutes behind one car in the drive through. Could have had them pull forward to wait. Not worth the overrated chicken salad.

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Sarina M.

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4 years ago

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6 years ago

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Sarina M.

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4 years ago

Continuously forgets at least one item in my order. This has happened multiple times and is very frustrating.

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Sarina M.

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6 years ago

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8 years ago

Just had the worst experience with unqualified employees. The night manager needs to take a note in kindness.

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Sarina M.

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8 years ago

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5 years ago

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7 years ago

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Sarina M.

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5 years ago

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Leslie A.

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7 years ago

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5 years ago

This is my new favorite location! Great food every time, amazing quick service, and conveniently located. Highly recommend!

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8 years ago

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6 years ago

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5 years ago

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Sarina M.

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6 years ago

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Sarina M.

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7 years ago

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Sarina M.

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7 years ago

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Sarina M.

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7 years ago

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Page 2 of 2

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Review Highlights - Chick-fil-A

“I went late at night and they were quick, hot food, helpful with suggestions, and emma even paid for my food.”

Mentioned in 2 reviews

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3.8(46 reviews)
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Quick friendly service Fresh food made to order…read moreBright and flavorful dishes Casual dining with family or friends

I would give 4+ stars for the chicken, and 2 for the "Korean" meals. I'll explain…read more I ordered the bulgogi bibimbap. Not traditional or authentic. Except for the warm (not hot) rice and the luke warm (not hot) bulgogi, the ingredients were cold. Cold. The spinach was cold. The sautéed mushrooms were cold. (And they were just either white mushrooms or Cremini.) The scrambled eggs (scrambled eggs?!) were COLD and unappetizing. The sautéed onions were cold. And of course, the ice berg lettuce (lettuce?!) was cold. Cold, mostly non-authentic or traditional ingredients. After eating half of it, I did not finish it. My friend offered me one of his 5 piece drumsticks. They were HUGE. I joked that he ordered turkey legs instead. The chicken was good. I'd give it 4 stars. My meal was brought out to me. Thanks! I asked if there were chopsticks. He pointed them out to me as he was returning to behind the counter, passing them along the way. I would have given him kudos if he would have just gotten a pair and brought them to me. Oh well, no biggie. Just shows a lack of stellar customer service is all. What saved my experience was going next door to Snelgroves for some ice cream. LOL Go there for the chicken, just not for the other menu items. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

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4.7(80 reviews)
9.6 mi

We made a day trip to Utah county to try this place based on an instagram ad. I didn't realize it…read morewas also a yummy's bbq. The chicken was nice and crispy and flaky with great flavor. The chicken was moist and fresh. The sauces were all very sweet and I was hoping they would be spicy. The service was great and it was just the one girl running the show on a saturday night. Honestly, My favorite thing was the spam and rice with egg that I got to go. It was so... yummy. But I think technically a different restaurant? I'm happy to update when I figure that out.

Chicken was great. I…read morehad the wings, plain and regular to experience the dipping sauces. Moist meat and delightful crispy, light breading. I'd eat just the breading! Got three sauces, one with orange in it, one with apple juice in it, and a Korean take on BBQ sauce. Didn't care for the last one, enjoyed the other two. I got as a side the mac salad. They put smoke flavoring in it. There is some corn in it as well as a very little carrot shreds for looks, probably. It was good. However, as left overs, my taste buds were done with it. They give you two plastic gloves to eat it with as well as provide paper towel rolls on each table if you don't use the gloves, I guess. The wings weren't quite as good as Mad for Chicken (China town on State St. in SLC). But it was still very good and you need to check it out. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

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