The service was fantastic from Yvonne! She better be Manager if she's not she needs to be. She…read morenailed it and was multitasking and the politeness was out of this world! She is what the training videos should look like at every company dealing with the public. Now let's talk food. The chicken nuggets were good. I would eat those again they had these french fries that were made out of why UCCA or something those were actually really good it was almost like eating like a doughnut without the frosting. I would definitely get those again I would actually probably go specifically to this place for that. The empanada was OK. The sauces were actually really good. Yvonne was great she gave me a variety to try. So I would definitely go back there for the french fries or chicken nuggets and maybe I would try something else. Surprisingly compared to other places right now it was not too expensive.

Hubby's been waiting for this place to open. Said he had this a few times when he was younger. We…read moretried a few things. Hubby had the 4 piece special with plantains and fries. My daughter got the 6 piece nuggets with fries and I got empanadas for me and hubby to try and the Yuca fries. First, everything smelled good but I usually double check the order and we were missing our plantains which is ok we were still there. When we got home I didn't realize we were missing the rolls for the meals either. We didn't want to go back a third time and left it. The chicken was decent not that bad. Hubby preferred grilled over the fried chicken. Said flavor was delicious. Plantains were not bad. Fries I think were the best. Not salty at all kind of soggy but very delicious and I personally prefer soggy fries. The chicken nuggets were also ok. They weren't bad. Girls ate a couple and the fries. Now the yuca fries, they tasted a bit old. They were kind of stale and not my favorite. Empanada was crunch and filling was tasty. Those are good. Overall, I had higher hopes for this place and so did hubby. We were a bit disappointed and then given we were the only ones in the drive thru and the restaurant was kind of empty, we still received our order incorrectly. The staff were friendly I will say that.

Got a plate from here and let me tell you the oxtails was delicious super tender falling off the…read morebone the mac & cheese and cabbage was good also.. just one thing I couldn't find it..lol

it's been a long while but remember how flavorful it was! She posted on FB two or more entrees Mac…read moresalad, green salad included haven't seen any posts for a long time! ready for a good fish dinner!

Best chicken spot in town is expensive but worth it for the quality and flavor way better than chic…read morefil a only complaint is that they don't have milkshakes.

This newer location is convenient, right off the 215 freeway at the Nuevo exit near In-N-Out with…read moredrive-thru and plenty of parking. I placed a mobile order and everything was prepared accurately and ready right on time. The food was fresh, hot, and delicious. Inside, the lobby is spotless, organized, and lots of indoor and outdoor seating. The customer service was exceptional; every staff member was welcoming, and I was greeted immediately as I walked in the door. Management even checked in on my experience, which really highlighted their excellent hospitality. I had a fantastic experience and will definitely be back!

they were super nice and gave me and my friend pins! it was easy to order using the kisok as wellread more

Last minute decision to come here but so glad we did. The…read moreservice was fast and friendly. The young lady at the counter was very helpful. Once we placed our order we waited about 10 minutes before our food was ready. The wait was okay because they have a really nice eating area inside as well as seating outside. Our food was nice, hot and tasty. I'm glad my daughter suggested Dave's.

I'd say this was a bad overall experience overall. I've noticed the quality of the chicken at KFC…read morehas gone down over time, but I decided to stay optimistic and give it another try. The chicken wraps and nuggets seem like the safest options right now--they were actually pretty good. The mac and cheese was solid as well and probably the most consistent item on the menu. That said, the biggest issue was with the order accuracy. This location forgot quite a few items from my order, which was frustrating. It'd be nice to leave knowing everything I paid for is actually in the bag. Hoping they can clean that up because it definitely takes away from the experience.

Don't waste your time if you're ordering online. You will have to go inside to get something they…read moreforgot to add. Happens every time. Order at the counter or just skip this place. They're always out of ranch also.

The food was really good! The service is really good! Also the ambiance of the place was calm and…read morepleasant.

Why do you have a tracker for pickup if you're always 15-20 minutes behind schedule. Customers…read moreservice needs work as well.

Better experience than the Murrieta location. Food was hot and fresh and even accommodated our…read moreorder of "naked" chicken strips (without the breading) We went through the drive thru and a very nice young man with tattoos helped and directed us. The experience was great and we will be returning. Read some pompous reviews and I can tell you that they are trying to feel important. I judge the business by merit , not my over dramatic feelings. Good place, check em out

During my recent visit, there were six employees on duty, only two dine-in customers, and no cars…read morein the drive-thru. I had placed a large mobile order (eight bags) and asked if I could pick it up through the drive-thru since there was no line. I was told I needed to come inside because it was too many bags. I understand that this may be store policy; however, the interaction felt lacking in consideration. Even if the policy couldn't be adjusted, a bit more kindness or acknowledgment of the inconvenience would have gone a long way. Instead, I was left to manage a large order on my own without assistance. I hope future situations like this can be handled with more empathy and customer care.

Good restaurant good service and ambience good for when kind of hungry and my only complaint is…read morethat the portions are to small for their asking price I would recommend chipotle instead for a real meal for when you're really hungry.

Grabbed a burrito before work and I'm grateful i looked at it before I took another bite because…read morethere's a hair!! I submitted a review online and didn't hear back so I'm sharing my experience with this location