Drive thru customer service is terrible, no customer service skills what so ever. I wish management would do a better job of training there staff. This doesn't seem like the standard compared to over chic-fil-a restaurants. read more

Always get my order correctly, hot and warm. Always beyond pleased with my Cobb salad! Thank you!!

I went around 2ish and the line wasn't too bad, got my food quickly, the staff that was working there at that time were very friendly. My order was correct and the food was delicious! I wish the fries would have been a little more hotter but overall the location exceed my expectations. read more

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Placed and order online, when I got to the restaurant I went to the counter and advised them I have and order to pick up. Waited 25 minutes for my order to be handed to me while other individuals who did online were in and out, store was not busy what so ever. I finally go to eat my meal and there are no forks with my sides, do they expect me to eat with my chicken strips? I then go to eat my kale salad and the kale was bad and was brown. Tried to call and no one answered, stay away from this place their service severely sucks and they do not care for their customers. read more

Food good service trash they all just seem angry standing outside dang i came for the sandwich tho not to be friends so it is what it is

I think it's Pretty sad that the service you get at the Perris location is below standard compared to surrounding locations, like Corona, and Riverside, which are not that far away. I went in today to get dinner for my family, I spent $55. Everyone seemed unhappy, no smile, thank you or the signature "my pleasure" after I said thank you. It wasn't busy, staff just seemed there. I believe it was a manager (Alejandra) or maybe a lead person that took order, and that's all I can say is, I see exactly why the staff isn't very happy, because she wasn't. Sure as hell not a very leader. Retraining is definitely past due. read more

We stopped by here after visiting the poppy flowers hills. We got help almost right away! I'm very happy with the customer services! I think it's not even 5 minutes, we already got our orders. It's Saturday and it's around 7pm. You did a great job, Chick-fil-A in Perris!!! Love your foods as always! read more

Chick-fil-A - ows a basket of french fries - Fast Food Near Me - Perris, California

Def not the warm welcoming feeling you get at other chick-fil-a locations, especially in the drive thru line but then again it is in Perris.

I went to chick fil a to get me food after a long day of work and i open my soda because if feels empty and see this ? WTF CHICK FIL A . &' to top it off the fucken lady that took my order was hurrying me up and was rude as hell read more

Chick-fil-A - half empty sodas we doing this now? - Fast Food Near Me - Perris, California

The worst chick fil a I've ever been to. After waiting 20 min in the drive thru line when there were only 4 cars in front of me, they got my order wrong and had to go inside just for them to get it wrong again. I went back in and then by the third time of going back in (they took out my hash browns idk why) they finally got it right. It took over 40 min just to get my order right. Not coming here again. read more

This was one of the nicest Chick-fil-A I have gone. Brought my soccer team in after a game and another team was there,, the store handled the crowd a ith great efficiency! Manager Julio Ortiz was in there with his crew working hard. 2 soccer teams, and all served in 15 minutes. The food came out hot and ready. I ordered my fries well done, and they came out great also. I would recommend this Chick-fil-A for a quick hot meal. read more

Service was AWEFUL, I always get a bowl to put my daughters food in when we eat in the car to avoid more mess they told me I couldn't get a bowl, a cup, anything. Not so much as a box. Chik Fil A usually gives us military discount especially when we come as a family when he's in uniform right after work and they declined. The workers were rude I even offered to pay extra for a bowl & they told me they can't sell me it? read more

I've always had great service at this location and I have never had to wait very long...especially with a mobile order.

Sat in the drive through for a cool minute their service is crap mann...... didn't say my pleasure once im calling corporate!!!! read more

I completed an order online for breakfast and was in the drive through line for 10mins when I was told there is no more biscuits. They could have substituted the bread for any other bread type but no more biscuits. What restaurant let's you order and when you almost get there say there is no more. When I asked what else can I get she said with attitude well anything else in the menu. Horrible !! read more

Hurts my heart to give chick-fil-a a bad review but this specific location is terrible. I have Never had a single problem or something wrong with Any CFA orders- except here. And not just once. 3rd time in a row. Ordered breakfast chicken sandwich with no egg, the package said it correctly. Open it up and They gave me a dry biscuit with 2 pieces of soggy bacon. That's it- there was nothing in it!!!. Ummmm I ordered a chicken sandwich? Why was there only bacon? So I re-ordered. And while the chicken part came- no sauce, no cheese, no jam, no nothin! They don't give a F at this location. Terrible employees read more

WOW! When u spend $12 on 1 meal u expect to be fed. Tiny tenders and 1 was broken on top of that. SMH read more

Chick-fil-A - Chicken tenders - Fast Food Near Me - Perris, California

I've been going to this one since the one in Riverside is under construction and every time I go their customer service has been horrible. This chik fil a has the WORST customer service. All the employees look like they're miserable working there. Even the manager has a nasty attitude. And this is the only chik fil a that's stingy with their sauces. They'll give you two sauces for your whole order and say they aren't able to give you more when you ask. Even McDonald's gives you more sauces when you ask. This location needs to do better cause they give Chik fil A a horrible look read more

Placed an online order and i live in hemet drove out and my order wasnt ready i was told. so i waited 10 more minutes. Then drove all the way back home to get some old mac and cheese and my sauces missing. Thanks for the stale mac and cheese and charges for sauces i didnt get. Never going back again. read more

Chick-fil-A - Nonsense - Fast Food Near Me - Perris, California

Been eating at chic fil a for years and for the first time found a bird feather in our order!!! Never going to this location again

Customer service in drive thru was terrible, every time I get Joshua he is super rude.

Worst restaurant, super slow and after all that wrong order was given don't recommend drive elsewhere

They will ALWAYS forget your dressing for your salad if you order at the drive thru. ):

This location is horrible, drove 15 min because the one by me is under construction. They gave us attitude at the window when we told them the names for our orders and they couldn't find one. Told us they had a certain drink so we paid for it and gave us attitude at the window when we said it was the wrong drink. The fries were cold. we had a lot of food and they gave us ONE sauce. When I asked for 3 more she purposely gave me only 2. The sweet tea taste like water. Go somewhere else read more

Horrible drive-through service, including dining order to eight piece, nugget meals with ranch and drove home to find out that we are missing an eight piece count. No sauce was given in the bag had to drive all the way back. No apologies completely rude management worst place I have ever been to our experience not worth your time to come here. read more

Food is fake, service is mediocre, and ambiance is also mediocre, and I'm tired of hearing them whine so much about gay people.

Good food but if I order an 8ct nugget I expect there to be 8 nuggets. Do better it's not that hard to ensure proper count. Ordered a lemonade and got god knows what. Disappointed to say the least. read more

I came and asked for the number 1 they gave me the breakfast meal I wanted the lunch meal so they reordered my meal and then 20 minutes go by and my meal still isn't done so I come back and it still isn't done and now I'm still waiting read more

I came here on a Friday night hungry as hell and it says they close at 10pm got here at 9pm and they said they closed. Lazy workers don't wanna work. Get new employees who are motivated to work and serve food. Unbelievable!! read more

Na tell me why y'all forgot the chicken in ma chicken sandwich y'all got me messed up this is the third damn time !!! Y'all need to double check the damn sandwiches I let the first two slide but I didn't even go back I was upset how do y'all forget the main ingredient bro read more

Food is always cold / wrong order every time I go to this location. Fries are cold, hard and really salty. Seems like they cook in bulk way ahead of time and by the time you get your food they have been sitting for a while. read more

Leave it to Perris to ruin a Chick-fil-a. After waiting in line for 25 minutes, we ordered three meals and made sure all the food was there before we left. Once home, we discovered two of our sandwiches had nothing in them. We went back to get the sandwiches we ordered and they claimed the girl in the drive thru misunderstood the order. Such a shame. We will be sure to drive the little extra to Lake Elsinore where they are always fast and make sure your order is correct. read more

Only rating the service. I came roughly two-three weeks ago, they had charged me twice for a shake. I had called and manager grabbed my information for a refund next time I show up. Came in two nights ago, and the staff seemed confused. The manager working the Night Shift on Wednesday was acting really confused. She tried getting me a shake when I wanted a refund. At the end of the day, I got nothing and just left because I didn't want to hold up the line. read more

The server or person named Vanessa taking my order had an attitude that was different. She got the order wrong then walked off and told me to tell the next person to change it. By the time, I am at the next person: the server giving receipts is lost. When I received my meal the food was cold and so was my impression of this establishment. read more

I've visited this specific location twice and both experiences have been dissatisfing such an unprofessional enviorment. I've visited the location in Moreno Valley and other surrounding and I have never had any issues. I do not plan to come back to this location . City of Perris you SUCK! read more

I am a long time resident of the city of Perris and I was excited that Chick-fil-A was opening in our city but the service here sucks and every time I come to this location it gets worse and worse and I would highly recommend going to a different Chick-fil-A even if you have to drive out of the way and the management here sucks even more than the regular employees and they all have a "I don't care attitude " read more

disappointed i paid 8.99 for 12pc chicken nuggets and most nuggets are the size of my fingernail!!! and it was counted as 1 chicken nugget bull check your food we should get what we paid for and what rhey advertise on their social media and commercials read more

Chick-fil-A - 8.99 chick fil a nuggets ! What the heck! Corporate needs to see this - Fast Food Near Me - Perris, California

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Horrible Drive Thru service! The last handing you the food is absolutely rude. I guess I wasn't driving fast enough to the window for her because she rolled her eye and turned her head. Then she hands me the food and as I'm checking it I ask can I get sauce please, as I look up I see her walking to the window I thought she heard me, but apparently not because she turned around me and had a face like " what do you want" so I said again can I get some type of sauce ? She then responded " there's none in the bag?" I asked her if she'd like to check and she said " actually I do" and stuck her hand in my bag to check ... WTF!?!?... I have no reason to lie about sauce and that's disrespectful, rude, and gross, lucky for her I didn't have time to get out and see a manager because I have a kid in the back scream and crying. I will be in touch with someone but please avoid this drive thru if possible. This is not the first time I've had issues, everything is great until you get to the person who hands you the food. read more

i got food but was craving the signature Chick-Fil-A salt. the fries were disappointing and severely under salted. and when i asked for a sweet tea u was given a regular tea with no sugar. i need sugar. read more