I am vegetarian and my bf (dumb idiot) (he told me to say this) ordered me the wrong wrap and accidentally ordered me the wrap w the chicken bc he had no idea what he was doing and the staff kindly provided us a new meal with no meat! For no extra charge! Thanks 201Oxford Exchange Blvd Chick Fil A staff you guys rock and I'll be sure to send my bf in with the right order next time :-) read more

I usually don't do reviews on Fast Food locations as the expectations are usually minimal. However, after my experience at this location I had to leave a review. With that said, let's talk about service! Known for its service standards, Chik-Fil-A is an establishment that sets a high standard for customer service and employee to consumer satisfaction. Today, I had the opportunity to experience Gracie and I am convinced that she wrote the book on how to deliver AMAZING Customer Service. Gracie welcomed us into Chik-Fil-A with an amazing smile, vibrant personality, and organic cheer. As I walked to her register she maintained her amazingness throughout taking my order. When my sister began to place her order, Gracie still displayed customer service awesomeness. I'm talking about stellar service from an amazing individual. Thank you, Gracie. As we decided to dine-in Gracie ended up bringing our food to the table and guess what... she was still Awesomeeeeeeeeee. She delivered our food with a smile and thanked us again for coming into Chik-Fil-A. To continue the amazing experience, my food was fresh. Not just regular fresh, but fresh fresh. My Chicken Strips tasted 'farm to table' fresh and were perfectly seasoned and fried. Though Chik-Fil-A food is always good, this was a different kind of good. LoL! Great Service. Fresh Fries, Fresh Strips, and Polynesian Sauce! What better way to spend your Saturday??? The gentleman who was working the dining area was awesome as well. He welcomed us in, thanked us for dining, and gave us after dinner mints. Yes! There were mints too. LoL!!! For the record, if Fine Dining Fast Food was a thing, this would be it. The location is spotless. The ambiance is vibrant and the staff at the registers are efficient and conscious of one's time... To whomever hired Gracie, you deserve a Gold Star. To whomever set the standards for service expectations at this location, you deserve a service deliverable award. And, to Gracie... You deserve a million Thank You' and a Happy Customer Bonus!! If in the area and hungry stop in and enjoy the experience. If you see Gracie at the register, make sure to get in her line. read more

Chick-fil-A - ows the contents of a meal - Fast Food Near Me - Oxford, Alabama

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Drive through was short time of a wait. Kind employees with their demeanor and they care about what we need! Food was almost all correct. One mistake but the manager was on it to fix with a smile and a gift card for free item! We won't be back for a while but I am thankful they care enough to do that! The food was awesome! I'm full! Nice restaurant design and clean!! They really care about their customers!!!! read more

The workers taking orders looked like they were zombies. There was a worker propped against the wall in the women's bathroom on her phone, while I used the toilet, the entire time. It was weird. read more

Fast hot tasty food with a smile. Nice and clean with friendly folks. Good for a quick highway break

It was very good and so was my chicken fries and coke! The chic fil a sauce and Polynesian was super good although i never got my "My pleasure"! read more

Stopped at this one off of I20 for breakfast. We went through the drive thru. The girl that took our order was very nice. Drive thru line moved fast. All of our food was hot and really good. So, why only 3 stars? Well, i was checking our order just as we were getting back on the highway and realized they missed two of our items! So annoying. We had to go a couple of miles out of our way to turn around and go back. My husband was not happy and of course we lost time on the road which is the worst. We called to tell them that we were coming back. Our food was waiting and was hot. They did apologize but they did nothing to compensate for our trouble which I think they should have done. read more

We've stopped by this location several times when heading to Atlanta. We usually stop for gas (right next door), and either order via drive-thru or occasionally (depending on time), eat inside. Both ways, service is impeccable and food is keeping with CFA standard. The problem with this location is getting in/out of the parking lot. Lots of traffic and distracted drivers. read more

Came here on a road trip home the night before Thanksgiving. Can't go wrong with Chick-fil-A for a few reasons. Got my usual spicy chicken and fries with a diet Dr Pepper. Service was fast. It was actually pretty dead for a Chick-fil-A. read more

I just stopped here for some food and was greeted by Super Dave. He is the sweetest person alive and truly made my day! The food was great but the service was even better. read more

great place! i've been here since opening and they have kept it clean i do have to say the staff is always nice of course, i enjoyed a nice long conversation with one of the staff about football and i enjoyed every second :) the only issue i have is with the bathroom they aren't very big so during rush hours it's a little bit cramped but outside is that great place read more

This Chick -Fil-A is right off the highway positioned with a convenient drive up station. Staff are always on duty ready to accurately take your order and get you out as fast as possible. Here is where I went wrong. I walked inside on the early morning drive and failed to ask if they can handle some specific details on that order. The specific details that would have been addressed are "can you make my sandwich with a fried egg and can you toast the English muffin as brown as the Crayola color crayons? Instead I just asked for an egg and cheese on an English muffin thinking that most people enjoy their muffins TOASTED. When I got the order, the sandwich was a wrapped like a x-mas gift and I anticipated opening in just a few more exists. And just as my spider sensing began to tinkle the English muffin was as fresh baked and UNTOASTED as my imagination did. It want to imagine. So the question is does Chick-Fil-A own a toaster. lol I'm mean seriously they rank in all other areas as top choice. But as the photo displayed the sandwich was dry-moist, sweaty in foiled wrapper and untoasted. The toasted bread builds integrity between the relationship between the bread and the flavor!! But I'm not tripping, I don't love Chick-Fil-A at all and apparently they don't love toasters. read more

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Great salads. Love the extra care given to your take out orders. The cashiers and staff were pleasant, quick & efficient. read more

Since the franchise Location moved it had been terrible! Rude associates, managers that don't care. Hardly ever hear "my pleasure" I have had SEVERAL issues w poor food quality. This is my last time. Ordered the Market Salad. A favorite for my vegetarian keto diet. I get the chicken on the side for my husband. It comes w a generous topping of blue cheese. I ordered it a week ago and received a DUSTING. Along w less than 1 strawberry cut up. Someone emailed me after providing feedback on my experience. They replaced the meal. Picked up last night explained it was free and written in "the book". I got home with it. No blue cheese. A few shreds of Cheddar. I literally explained I wanted the regular amount of BLUE CHEESE. I did not eat it as it was intentional and likely spit on or worse!! I will never go back to this location. They hire rude, unfriendly and ignorant employees. BLUE CHEESE. SHREDDED CHEDDAR??? Chipotle and Panera right there as several others! Skip the mile long line, rude order takers that rush and poor quality food! As well, when they mess it up on purpose you have to wonder what else they are doing!!! read more

Chick-fil-A - First dusting of blue cheese. - Fast Food Near Me - Oxford, Alabama

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Needed a quick lunch so we grab a large Chicken Noodle Soup. We were pleasantly surprised. It was REALLY GOOD... tasty, lots of meat, and good spices!!! read more

Got in line at 10:25 didn't get to order till 1035 and was told they were no longer serving breakfast. I under stand if I just pulled up but if I was in line before the breakfast cut off time I should still be allowed to have breakfast. read more

went for a quick coffee on Black Friday and Jessica and the team were amazing! I had a delay in pulling my app up and she was very sweet and patient with me and was able to scan in no time! 10/10 would definitely recommend coming here any time of day, on any holiday, except sundays of course! R is read more

Chick-fil-A - ows two cups of coffee in a box - Fast Food Near Me - Oxford, Alabama

If you stop at this location, check your bags before pulling off. We were missing an item and didn't realize it until we got on the interstate. When we went back, we were told they could only give us credit since they had thrown out their food. This was told to me as one of the employees walked out with a bag of food. read more

Well yeah! Chik-fil-a is always amazing!! Always had amazing service at this new location!! Thank you!!

It's really good but I think they could use more than 2 people in drive thru at my cfa we had like 4 and it went by faster but other than that the people are nice and it's a really nice place read more

i've never really cared for chick fil a. but we came here as a stop on our way to a church trip in Atlanta. I was upset because I didn't think I would eat anything. but I decided to get a frosted coffee and a side of fries. I was kinda upset when I went to order but the cashier I had was so so nice. She said everything with a smile on her face and engaged me in conversation which was very nice. She complimented my hair and gave me the awesome suggestion of putting oreos in my frosted coffee. my chick fil a experience was a lot better than I expected it to be thanks to the cashier named Ariel. Thank you, wonderful service!!!!!! read more

Chic Fil A is a good fast food chain. I eat here regularly, so I am not making a review based on a one time experience. Chic Fil A's greatest success is that it has built a cult-like following among conservative Christians for being closed on Sundays, hiring mostly white employees who are dedicated to the organization and organizational advancement, and taking stands for causes such as adoption, families, and being openly anti-gay. Chic-Fil-A invests millions of dollars in worthwhile causes such as camps for at-risk youths, marriage conferences, and the like. It also markets these efforts successfully to its customers. As one who loves Chic Fil A, here are my critiques that go beyond the political and social agendas of the organization and the people who support it.... 1. The place has great service. It is not because Chic Fil A is so much better than McDonald's, but because Chic Fil A is not adding condiments or toppings to hardly anything it serves. Thus, it is faster! If you want extra cheese on something at Chic Fil A, you will wait just like you will anywhere else. Beyond that, the employees are often family members or a part of a larger investment in the oranization. This fact really helps on the service front! 2. The Chicken biscuits are often a bit too salty or peppery tasting, as if they have been preserved. The biscuits themselves are only OK when you compare them to Hardee's or Jack's. A plus here is that they are not as buttery, and you can request that butter not be added to your biscuit. 3. The nuggets and strips are often very greasy. There is a fair amount of inconsistency in level of greasiness, depending on the restaurant. 4. The wraps are good, but order them for lunch, not dinner. I recently had a wrap at dinner (I got "the last one" for the day) that was downright terrible. I found myself thinking "Chic Fil A is such a great organization, it would be innapropriate for me to complain." 5. The salads are bland, but kudos to Chic Fil A for not trying to jazz them up too much. As everything else on their menu has moved from healthy to more fried items, heavier sauces (the Chic Fil A sauce is delicious), and fatty milkshakes (also delicious), the salads do provide for a healthier option. All in all, Chic Fil A could improve. I would give it 3 and a half stars. It is better than most fast food places. read more

Can't go wrong with Chick-fil-A. Always great service. Food is awesome. The best fast food joint around. The chicken and biscuit is great for breakfast. read more

I love this Chick-fil-A location. The service is always SUPER QUICK, even when the line is wrapped around the building. Also, this location is helpful, friendly, unfailingly polite and they have never gotten my order incorrect. I haven't even had an incorrect number of sauces. read more

One of the few restaurant chains that are good at all locations! I've been to this location a few times and it's the usual clean, great service, and smiles from all in Chick Fil A. I'm loving the new Asian salad and they also have a table service during the day hours. Someone will come by and grab your trash and refill your drink while you dine! One of the few fast food chains that actually feel like a true sit down restaurant! read more

My wife raves about this place so I decided to try it.Got the # 2 mini's breakfast.4 bites of chicken nuggets,tater tots,and OJ for $6.66!!!! WHAT A FRICKIN RIP OFF!!And it's nothing special!!NEVER AGAIN.... read more

Chick-fil-A - This is the #2 mini's meal at Cheap full o crap!! 4 nuggets with bun etc...Price....Close to $7.00...VERY DISAPPOINTED!!! - Fast Food Near Me - Oxford, Alabama

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I visit Chic-Fil-A across the country and love it!! I visited the oxford, AL location today and was very disappointed. Shortly after I paid I was trying to find a place to sit. The tables were a dirty, sticky mess. I asked the ladies at the counter if I could have a rag to wipe the tables down. Someone eventually came out and wiped my one table down. I say down and sat right in ketchup! Why weren't the chairs wiped down at the same time. As I sat here I observed an old, sticky spill of something like soda... Quite large, sit on the floor for over a hour before I gathered my children and left. This is gross and unacceptable! read more

This is a quality fast food restruant as most Chick-fel-A chains are. This one in particular has always been clean when I eat there. The window service is usually fast but be warned they get very busy at lunch time and for good reason. It may take a few extra minutes because there are so many people eating there not because of slow service. They are also closed on Sunday. read more

Just a quick review - I've been here about 10 times for breakfast, and the folks who work here are very nice. The food is consistent with other Chick-fil-As you've visited (this is a compliment). This location is not crowded in the morning at 7:00 a.m. like many are. read more

A good example of the best fast food chain in the nation. "Fast food" really doesn't do it justice. Yes, the food is delivered to you quickly, but that classic Chick-fil-A sandwich is so much better than your typical burger, or your typical chicken sandwich from other chains. Then you have the waffle fries and sweet tea, and it's hog -- er, chicken heaven. read more

My husband and I ate here recently and were disappointed. The chicken sandwiches were cold and not very appetizing.