Chicken and fries were good, seasoned real nice. I got medium heat and it really wasn't hot at all…read morebut it was my first time so I was playing it safe. I'd definitely go hotter next time. They were kinda skimpy with the Dave's sauce though which was a little crazy since their tenders are huge. Still solid overall just wish they gave a little more sauce.

Meh.... I ordered a 5 piece hot mozz but wanted 2 not hot for my wife. "CANT DO THAT". So, I order…read morea 3 piece hot mozz and 1 piece not hot mozz "THATS OK". Just a waste of energy and money. Then, my 3 piece hot mozz comes out with one mozz and 3 pickles... 3.5 minute wait, on top of my 10 minute wait. Food will be cold when I eat. Service is slow. I'm only giving 3 stars because I assume the food is good. Otherwise I would rate 2 stars based on current.

Update... To be fair to Zaxby's…read more.. Zaxby's refunded, in full, the money spent on our dinner that night. Zaxby's does listen, at least in New Albany, In. I honestly feel like I have given this Zaxby's multiple opportunities to just simply do their job. My family and I go there, order from there all the time. The food and service go from 1 star to 5 stars. It's a roller coaster. Today, I ordered curbside at 6:38pm. I get to Zaxby's at 6:45pm. Mine was simple. 2 grilled chicken zalads, and chicken fajita quesadilla. I sat at my curbside position until 6:55. I decide to go in, After I watch more than 10 cars order in drive thru and pull away with their order. My order is literally sitting on the counter with name. It had probably set there for 10 or more minutes. No one was going to bring it to me. Get this, when I get there, no one was at the counter ordering food. No one was even up there. Ok, so they ignored my order on the counter. I like the food and it wasn't terrible today. The Zalads have been a little short on content, but I've complained about with management before. They continue to charge more for less of the ingredients.

Basic and boring. Everything is too salty and greasy. We…read moretried several items including veggie egg rolls, chicken and shrimp. All unremarkable as were the sauces we were served. We never got any for our veggie egg rolls, a sauce might have helped. Decent service and clean restaurant but nothing special.

10/10 every time I go! Chillburger is one of my favorite burgers ever -- they always have that…read morefresh taste. I've tried the burgers, salads, and grilled chicken sandwich, and they're all amazing. I've been there hundreds of times and never had a bad experience!

The food was fantastic. Really fresh and a good size portion too. The service was great and…read moreprompt. The restaurant is clean and has comfortable seating. Don't forget Mondays is half-price milkshakes.

Don't go and waste your money it time!! The food is a greasy slopped together. The tea is worse…read morethan stale pond water!!!

Food is your normal Burger King food, no complaints with the quality. Depending on the crew, the…read morelunch crowds can take quite awhile to be served.

Stopped for lunch today. We had burgers and fries. The restaurant is bright and fun. Music was…read moreloud but did not hinder talking at our table. Staff was friendly and the burgers and fries were delicious. Love you can customize your burger. The hamburgers are huge. My daughter got the little hamburger which was still big burger. She got hers with grilled onions, mayo, grilled mushrooms and jalapeños. Mine was tomato, pickles, grilled onions, grilled mushrooms and mayo. My husband got his with lettuce mayo onions and tomatoes. They were cooked well and the juices dripped from the burger as we ate, so grab plenty of napkins it is worth it!

Manager is kind and food is always hot and fresh. Plus establishment is super clean. Recently had a…read moregood experience with a pick up order.

Been to this location 3 times now. Never again. My most…read morerecent visit May 22nd (around 6 pm) I ordered 2 baconator burgers and a few other items from the mobile app and picked them up and took them home to eat. Both baconators literally had 1 piece of bacon each broken into two 3 inch pieces. Absolutely unacceptable especially for a sandwich that is advertised to have multiple pieces of crispy bacon. Had this happen on the Asiago chicken sandwich too on a previous visit. Stretching their food cost and profit margin by ripping of their customers is not acceptable. Customers are obviously not valued at this location so I will take my money elsewhere from now on.

The staff is incredibly rude and the service is very slow. My order was incorrect as well.read more

The Tony's hot wings are to die for! He cooks them on the grill to get that extra flavor. Of all…read morethe wings I've tried in my lifetime, these are the absolute best.

I ordered a ton of wings for a holiday party. I ordered a day in advance, my order was exactly on…read moretime, they were super hot, so I know they weren't made in advance and just sitting around. I received plenty of blue cheese dressing and celery. And an offer to carry my order out to the car was the icing on the cake. I have always enjoyed going to eat there. I have never had bad service, eat in or carry out.

Service, top notch, great people…read more Food, could be better...I know they are going through some different cooks rn but dang I really hate half cooked wings. Atmosphere is chill and fun, and thats always a plus in my book. My main issue is that they charge Downtown prices for mid food that struggles when they change cooks.

Weeknight dining for 2 at the location on Paoli Pike, conveniently located near I-265 and State…read moreStreet exit in New Albany. Plenty of free parking. Waitstaff and bar staff greeted us upon entering and were great throughout our visit. My kiddo ordered the GOAT burger with fries, as well as a Nightlite lager beer on tap. He said his food was okay, but the brew was great. I ordered a taco flight of the Good, Bad, and Ugly accompanied by a side of black beans and rice. I liked the Ugly and would order it again since it had great flavors. The Good was fine. The Bad was okay, but not memorable. The rice and beans were bland for my personal tastes, so I'd opt to try a different side next time. I ordered a Rootbeer and it was Outstanding. We sat in a dining room located off of the bar dining area and it was fairly quiet for a weeknight around 7 PM. Lots of interesting concert posters and art on the walls. We plan to return soon to try the wings and I also would order the Ugly taco again.