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Chick-fil-A

4.0 (67 reviews)
Open • 6:30 am - 10:00 pm
Updated 2 months ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Outdoor seating
Good for kids

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Recommended Reviews - Chick-fil-A

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Reviews With Photos

Parking area and sign
Andrew J.

I ordered a mobile order and it was ready as I entered the building. The food was hot and fresh. The people eating inside were all smiles along with the staff

Mike R.

This one's a busy location. Yet props to the employees, as they kept the drive thru moving. They might want to go in the military, as they are pros at dealing with crowds. Getting out of this strip mall though, please do be careful. Route 360 and nearby the Richmond Beltway, are enough to have you questioning humanity. This was a rest stop on a trip, and the dining area and bathrooms are clean. This chain is growing fast. Then again last time I was in this area, it was less built up and developed. Friendly employees work here. It was so busy in the dining area, that I decided to go with the relative solitude of the car. If you're in the area, they'll take care of your chicken desire.

Medium size waffle fries were small size

First time visiting this location. The medium size waffle fries that come with the combo meals were half the size than they were supposed to be and seemed like a small size put into a medium size carton. The 8 piece nuggets were tiny- each about the size of a dime but outrageous for the price paid. Fries also tasted bland at this location. The deluxe chicken sandwich tasted dry as well and the bread did not taste as fresh as I've had other places. Not a great e price at this location.

The receipt & condiments crate
Teneha B.

I don't eat chicken, so this review ISN'T about the chicken; I did however munch out on those hearty waffle fries though. I sit to pen this review because I am a big fan of GREAT CUSTOMER SERVICE. Even with a long line, be reminded, it's BLACK FRIDAY, we promptly ordered, paid for our food & we sat to await our freshly cooked fast food, that's an oxymoron of sorts though, fast food being fresh. We were given a crate for our receipt & condiments; to be noted this crate also acted as a marker for food delivery. About 5 minutes after being seated, a super friendly staff member delivered our food. And to boot, she returned about 15 minutes later to inquire if we needed anything else I'm amazed as last I checked, this was a FAST FOOD RESTAURANT; where does this occur at a fast food restaurant? The mood & overall feel of the restaurant was pleasant; again, not the norm for a fast food restaurant. I sat back to take in the sights & I saw more restaurant workers questioning diners to see if they needed anything else; this is amazing across the board!!! The play area for the children was brightly colored & quite welcoming. Hand sanitizer wipes adorn the entrance. Couldn't ask for a better place for them to be; as they will be used as created, for sanitizing (mild cleansing). The parking lot was a little congested, but this was probably due to the construction taking place. A place like this could make me re-think my abandonment of chicken... Ehhhhhhhhhhh just kidding.

Tiny book
Savannah H.

The lady that took my order was really nice, food was good but.... My son likes Chick-fil-A sauce and I like buffalo. They did not give us either. Gave us ketchup only and a lot of it neither one of us eat that. I asked if I would be able to get a toy for him with a 12 count nugget since he wanted more food than a children's meal. Charged 1.26 for a tiny book. Service over all was not good and it's always not good at this location. I get when you're busy. But take your time and get things correct. I don't wanna drive 30 min away to not get my correct sauce seeing as though that's a vital part of the meal.

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Photo of Lyn L.
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7 months ago

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2 years ago

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1 year ago

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7 months ago

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9 months ago

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2 years ago

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1 year ago

The nicest workers I've experienced. It seemed like the cashier was new but was super smiley and friendly.

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5 years ago

Fast and friendly service - Iced Coffee and Waffle Fries - what more do you need! Lol Although, I do wish they sold hot coffee all day.

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2 years ago

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4 years ago

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3 years ago

Very very very busy place. Just of the interstate. Long lines but they move fast. Place is clean and friendly.

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4 years ago

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10 years ago

Helpful 9
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Photo of Sarah H.
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6 years ago

Always on point. There is never a ridiculously long wait. Best location I've ever been too

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2 years ago

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5 years ago

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5 years ago

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3 years ago

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8 years ago

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3 years ago

Don't like food as it leaves a bitter after taste in my mouth and the fries were under cooked twice when I tried them

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8 years ago

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4 years ago

Super fast service no matter how long the line, usually in and out in a few minutes. Great service with customer first attitude

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12 years ago

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6 years ago

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5 years ago

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5 years ago

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Photo of Ryan H.
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4 years ago

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7 years ago

Super long wait but the food was just as expected from Chick-fil-A. The chicken sandwich was tasty and the waffle fries were crispy.

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Photo of Lahonda C.
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8 years ago

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6 years ago

Always on point and delicious . No idea how they keep up with the orders with the crazy line.

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7 years ago

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8 years ago

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10 years ago

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11 years ago

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8 years ago

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13 years ago

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11 years ago

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10 years ago

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7 years ago

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4 years ago

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Page 1 of 2

Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“My husband and I first tried Chick-fil-A a long time ago while we were students in Indiana University.”

Mentioned in 13 reviews

Read more highlights

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Chicken Salad Chick

4.3(62 reviews)
1.2 mi

I had a wonderful experience at Chicken Salad Chick. Tim Collins, the franchise owner, truly stands…read moreout for his professionalism and dedication to customer service. Even when there was an issue with my order that was my mistake, he handled it with understanding and kindness. I also noticed how personally involved he is with customers, taking the time to interact with people and ensure everyone has a great experience. The staff patiently explained the menu options, making it easy to find something delicious and healthy. The restaurant has a welcoming atmosphere, excellent food, and outstanding customer service. Tim Collins and his team have created a place where customers genuinely feel valued. Highly recommended! Thank you Mr.Collins, Im going to recommended your restaurant all my (ORKIN) customers

A TikTok bucket list between my daughter and I put Chicken Salad Chick on our radar and a Sunday…read moredrive back from a weekend with my dad following surgery gave us the perfect opportunity to check it off. Sometimes the best stops are the unplanned ones. A quick GPS search off the interstate led us straight to it. Shopping center with ample parking and an ABC store nearby for good measure. Walking in felt easy. Bright and straightforward from the door with a cold fridge right at the register filled with ready to grab chicken salad and pimento cheese options. The staff at the register was friendly and ready to go. I ordered the Olivia's Old South one scoop meal with grape salad and a mac and cheese cup. My brother ordered the melt sandwich on croissant. A short wait on a bench near the register and the food was ready to go. The sandwich was served warm and easy to eat while traveling. When I got home and opened the bag there was a generous amount of crackers tucked in to go with the chicken salad. A nice surprise. The cookie added to the container was a thoughtful touch and pretty tasty for sure. On to the chicken salad. The buffalo tasted just like a buffalo chicken dip. The jalapeño holly was a great play on the traditional with just the right kick. The Olivia's Old South with eggs and relish was the move if you want something more traditional in flavor. All three were good and worth trying. The mac and cheese was decent but not the best I have ever had. I will opt for the soup next time because I was dying to try it. One honest critique. The container did not hold up in the fridge. It got soggy which in turn made the chicken salad, pickle, and grape salad soggy as well. It was not edible and I had to toss it. Disappointing because fresh it was so good. The containers were not my friend on this one. Whether you are sitting down or grabbing and going the setup works either way. Quick enough for takeout but spacious enough to sit down while the friendly staff brings your order out when ready. TikTok put it on our radar and Chicken Salad Chick made sure we will be back. A table worth venturing to wherever you find one.

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The counter

Chicken Salad Chick - BBQ on white with the grape salad.... Mouthgasm!

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Hangry Joe's Hot Chicken

Hangry Joe's Hot Chicken

2.9(14 reviews)
6.6 mi•The Fan

Food was very good, I got the mango pineapple drink and it was very tasteful, maybe I would get the…read moreless sugar version though. I also got the chicken bites and they were so flavorful and the fries were so delicious. I'm a student at VCU and I stopped by today and the customer service was amazing (nice lady), definitely will be recommending this to my friends and expect me to come back too!!!

I love chicken and wanted to try something different, so I came here. Let me start by saying the…read morewall art is insane. Beautiful, bright and cool! They have their chicken in a sando version which is 2 chicken strips or the mega which is a huge chicken breast. Both come with cider slaw, pickles and hangry sauce on a brioche bun. Their bun is too small for the chicken portion, but it's not a deal breaker. Feels more like thank you for not making it into a slider. This combination of ingredients is what makes their sandwich so unique, but you can always opt to remove what you don't like. They also have on the menu different ways you can have chicken: chicken fingers, chicken wings, chicken and waffle, chicken salad, chicken wrap, loaded fries with chicken, and loaded Mac and cheese with chicken. I decided to get the regular chicken sando combo which comes with waffle fries and a drink. Don't skip out on their hangry sauce. You must try it! Overall, the food was good. It came in this neat little box that gave me KFC vibes. They also had a lot of drink options with pictures on the wall, you might want to check that out. There was only one guy in the front and another in the kitchen working, but it was a slow day. There are plenty of seats inside and parking in front of the place.

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Side Chic

Side Chic

4.4(68 reviews)
6.2 mi•Downtown

Maybe I could give 4, 4.5 stars because of the wait time.. it was long, BUT service was really…read morepleasant- two ppl who were really bustin their tails making sure everybody was taken care of AND that the place was in order, tidy. When i did get my food, holy crap! It was fresh, hot, very flavorful without being heavily salted. Their wings are probably some of the best ive had in richmond so far. Let's just say side chic is about to be my main chic when it comes to wings now (had the lemon pepper wet). Also really enjoyed the fried catfish and the green beans. Potato salad was pretty good, on the sweeter side but not too much. The mac and cheese they had to make a fresh batch of so the flavors didnt have time to come together, and it was more saucy than baked - which i was hoping for. But they were cool about taking it back, and asked for feedback. Great playlist. Small spot which i appreciate. Will DEFINITELY be back!!

Four of us were at a convention a couple blocks away this past weekend, and by 12 PM, we were ready…read moreto take a break and hunt for food. Side Chic was the only restaurant nearby with consistently high reviews, and we couldn't say no to fried chicken. We were seated upon arrival, but it took a long time for the server to take our orders and even longer for the food to arrive. Initially, we planned to split two orders of the 8-piece tenders, but they forgot to put in one of them, so only one arrived about 45 minutes after we sat down. By then, we were itching to go back to our convention, so we all just shared the one platter. 8 PC TENDERS W LARGE FRIES AND 2 CORN BREAD - 21 We were so hungry that we didn't even take a picture of our food. The chicken tenders were incredibly hot and fresh off the frying station. The breading was well-seasoned with variety of spices and had a nice kick to it, while the chicken itself was juicy. The tenders were simple and humble, but I genuinely thought they were one of the best tenders I've ever had. We got sides of ranch, honey mustard, and barbecue sauce to enjoy them in. The fries were okay -- on the soggy side with a bit of seasoning that didn't do much for them. The cornbread was lightly sweet with a hint of cinnamon (?), but we had to send one back after finding a piece of hair in it. While waiting for food, two of us ordered sweet tea, and "sweet" was an understatement. It was a soul-jolting, system-rebooting experience -- my eyes practically flung open before the tea made it down my throat. This stuff worked faster and harder than caffeine. The sweet tea is indeed sweet and not for the weak (like myself). There were two servers and, from what we could tell, maybe one chef in the back, so I can understand why things were moving slowly. Still, the forgotten order and hair in the cornbread made for a pretty rough experience. Our group had mixed thoughts about Side Chic, but acknowledged it was probably a bad day for the restaurant and staff.

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Side Chic
Side Chic - 8pc tenders and fries

8pc tenders and fries

Side Chic - Chicken wings and homemade waffle

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