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Chick-fil-A

4.0 (67 reviews)
Open • 6:30 am - 10:00 pm
Updated 1 month ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Outdoor seating
Good for kids

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Recommended Reviews - Chick-fil-A

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Reviews With Photos

Parking area and sign
Andrew J.

I ordered a mobile order and it was ready as I entered the building. The food was hot and fresh. The people eating inside were all smiles along with the staff

Mike R.

This one's a busy location. Yet props to the employees, as they kept the drive thru moving. They might want to go in the military, as they are pros at dealing with crowds. Getting out of this strip mall though, please do be careful. Route 360 and nearby the Richmond Beltway, are enough to have you questioning humanity. This was a rest stop on a trip, and the dining area and bathrooms are clean. This chain is growing fast. Then again last time I was in this area, it was less built up and developed. Friendly employees work here. It was so busy in the dining area, that I decided to go with the relative solitude of the car. If you're in the area, they'll take care of your chicken desire.

Medium size waffle fries were small size

First time visiting this location. The medium size waffle fries that come with the combo meals were half the size than they were supposed to be and seemed like a small size put into a medium size carton. The 8 piece nuggets were tiny- each about the size of a dime but outrageous for the price paid. Fries also tasted bland at this location. The deluxe chicken sandwich tasted dry as well and the bread did not taste as fresh as I've had other places. Not a great e price at this location.

The receipt & condiments crate
Teneha B.

I don't eat chicken, so this review ISN'T about the chicken; I did however munch out on those hearty waffle fries though. I sit to pen this review because I am a big fan of GREAT CUSTOMER SERVICE. Even with a long line, be reminded, it's BLACK FRIDAY, we promptly ordered, paid for our food & we sat to await our freshly cooked fast food, that's an oxymoron of sorts though, fast food being fresh. We were given a crate for our receipt & condiments; to be noted this crate also acted as a marker for food delivery. About 5 minutes after being seated, a super friendly staff member delivered our food. And to boot, she returned about 15 minutes later to inquire if we needed anything else I'm amazed as last I checked, this was a FAST FOOD RESTAURANT; where does this occur at a fast food restaurant? The mood & overall feel of the restaurant was pleasant; again, not the norm for a fast food restaurant. I sat back to take in the sights & I saw more restaurant workers questioning diners to see if they needed anything else; this is amazing across the board!!! The play area for the children was brightly colored & quite welcoming. Hand sanitizer wipes adorn the entrance. Couldn't ask for a better place for them to be; as they will be used as created, for sanitizing (mild cleansing). The parking lot was a little congested, but this was probably due to the construction taking place. A place like this could make me re-think my abandonment of chicken... Ehhhhhhhhhhh just kidding.

Tiny book
Savannah H.

The lady that took my order was really nice, food was good but.... My son likes Chick-fil-A sauce and I like buffalo. They did not give us either. Gave us ketchup only and a lot of it neither one of us eat that. I asked if I would be able to get a toy for him with a 12 count nugget since he wanted more food than a children's meal. Charged 1.26 for a tiny book. Service over all was not good and it's always not good at this location. I get when you're busy. But take your time and get things correct. I don't wanna drive 30 min away to not get my correct sauce seeing as though that's a vital part of the meal.

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Photo of Lyn L.
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7 months ago

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2 years ago

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1 year ago

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7 months ago

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9 months ago

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Photo of Mike R.
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2 years ago

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1 year ago

The nicest workers I've experienced. It seemed like the cashier was new but was super smiley and friendly.

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5 years ago

Fast and friendly service - Iced Coffee and Waffle Fries - what more do you need! Lol Although, I do wish they sold hot coffee all day.

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2 years ago

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4 years ago

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3 years ago

Very very very busy place. Just of the interstate. Long lines but they move fast. Place is clean and friendly.

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4 years ago

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10 years ago

Helpful 9
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Photo of Sarah H.
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6 years ago

Always on point. There is never a ridiculously long wait. Best location I've ever been too

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2 years ago

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5 years ago

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5 years ago

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3 years ago

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3 years ago

Don't like food as it leaves a bitter after taste in my mouth and the fries were under cooked twice when I tried them

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8 years ago

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8 years ago

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4 years ago

Super fast service no matter how long the line, usually in and out in a few minutes. Great service with customer first attitude

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Photo of Tony A.
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12 years ago

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6 years ago

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5 years ago

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5 years ago

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Photo of Ryan H.
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4 years ago

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7 years ago

Super long wait but the food was just as expected from Chick-fil-A. The chicken sandwich was tasty and the waffle fries were crispy.

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Photo of Lahonda C.
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8 years ago

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6 years ago

Always on point and delicious . No idea how they keep up with the orders with the crazy line.

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7 years ago

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8 years ago

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10 years ago

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11 years ago

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8 years ago

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13 years ago

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11 years ago

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10 years ago

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7 years ago

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4 years ago

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Page 1 of 2

Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“My husband and I first tried Chick-fil-A a long time ago while we were students in Indiana University.”

Mentioned in 13 reviews

Read more highlights

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I had a wonderful experience at Chicken Salad Chick. Tim Collins, the franchise owner, truly stands…read moreout for his professionalism and dedication to customer service. Even when there was an issue with my order that was my mistake, he handled it with understanding and kindness. I also noticed how personally involved he is with customers, taking the time to interact with people and ensure everyone has a great experience. The staff patiently explained the menu options, making it easy to find something delicious and healthy. The restaurant has a welcoming atmosphere, excellent food, and outstanding customer service. Tim Collins and his team have created a place where customers genuinely feel valued. Highly recommended! Thank you Mr.Collins, Im going to recommended your restaurant all my (ORKIN) customers

A TikTok bucket list between my daughter and I put Chicken Salad Chick on our radar and a Sunday…read moredrive back from a weekend with my dad following surgery gave us the perfect opportunity to check it off. Sometimes the best stops are the unplanned ones. A quick GPS search off the interstate led us straight to it. Shopping center with ample parking and an ABC store nearby for good measure. Walking in felt easy. Bright and straightforward from the door with a cold fridge right at the register filled with ready to grab chicken salad and pimento cheese options. The staff at the register was friendly and ready to go. I ordered the Olivia's Old South one scoop meal with grape salad and a mac and cheese cup. My brother ordered the melt sandwich on croissant. A short wait on a bench near the register and the food was ready to go. The sandwich was served warm and easy to eat while traveling. When I got home and opened the bag there was a generous amount of crackers tucked in to go with the chicken salad. A nice surprise. The cookie added to the container was a thoughtful touch and pretty tasty for sure. On to the chicken salad. The buffalo tasted just like a buffalo chicken dip. The jalapeño holly was a great play on the traditional with just the right kick. The Olivia's Old South with eggs and relish was the move if you want something more traditional in flavor. All three were good and worth trying. The mac and cheese was decent but not the best I have ever had. I will opt for the soup next time because I was dying to try it. One honest critique. The container did not hold up in the fridge. It got soggy which in turn made the chicken salad, pickle, and grape salad soggy as well. It was not edible and I had to toss it. Disappointing because fresh it was so good. The containers were not my friend on this one. Whether you are sitting down or grabbing and going the setup works either way. Quick enough for takeout but spacious enough to sit down while the friendly staff brings your order out when ready. TikTok put it on our radar and Chicken Salad Chick made sure we will be back. A table worth venturing to wherever you find one.

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Chicken Salad Chick - The counter

The counter

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3.0(54 reviews)
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I have been on a pasta kick this summer! I was craving some mac & cheese and needed to pick my…read morehusband up from the airport. I realized I didn't have time to make any at home so looked for the location closest to the airport. I've only ever gotten the Wisconsin Mac & Cheese at Noodles and Company and it's never failed me before. It's my go to dish and I love it. I hadn't been to this location before. I ordered online to get my food quicker. When I arrived, there was easy parking right in front. The cashier was very kind and immediately grabbed my pickup order for me. The inside looked like most Noodles and Company. Since his flight was delayed, I enjoyed my pasta in their outdoor patio. I really loved this outdoor seating. I am not sure if I just haven't been in a while, but the mac this time was ok. I usually order a small and went for the regular size so maybe this is why the sauce didn't feel as generous as usual. Either way I would still come back for their mac!

if i could leave 0 stars i would. Not only was my order messed up, but the service was atrocious. I…read moream beyond disappointed.. I was looking forward to my dinner all day and my interaction with this location was awful. on top of the bad service and AWFUL food when i asked to speak to a manager they refused until i made a scene. Mickey the GM was rude and offered no apologies or compensation for my time. i will never be returning to this location.

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Noodles and Company
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I think the food here is delicious. I typically get the wings and drums in the soy garlic sauce…read more The service isn't bad but it's slow. Don't come here in a hurry. One thing that I can't stand is that every time I come here or even just drive by, there's door dashers or take out orders parked in front of the business like the fire lane doesn't apply to them. I'm not a firefighter but these cars are in the way when you drive or walk into the store.

Saturday 1:44pm…read more3/8/25 I needed some wings in my life today. Decided on Bonchon because of their flavorful soy garlic wings. I also ordered rice and kimchi. I've eaten here at the Bell Creek location many times but this is the first time I actually dined in . I usually take it home. As soon as I walked in, I noticed the wait by the window and it was pretty busy so I decided to ask about seating. When he said there was only two people working I decided to place a to go order, but he said he could get a table cleaned off for me and did so immediately . So I stayed. He was very nice and accommodating. Much appreciated. In the dining room picture you see a lot of seating but it says there's only two people working. They have to limit the very understandable. Serving of rice and kimchi seems to be bigger when you dine and then when you get it to go, so that's good to know. Everything is delicious as usual. A family friendly or nice meal with your boo. The atmosphere is good for everyone.

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Bonchon Mechanicsville - Dining room area

Dining room area

Bonchon Mechanicsville
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Chick-fil-A - hotdogs - Updated October 2026

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