The best service ever and amazing food and everything is so clean and organized the drive through fast and awesome the staff is always so friendly and helpful and knowledgeable and kind and respectful helpful thank you so much you're hard work devotion to the community I appreciate it so much and I love it so much the best food ever I love it so much plus they always clean after every customer this is my favorite place ever! Hugs Lauren ‍ read more

Tried Chick-fil-A multiple times and it's always a favorite. The staff are consistently friendly, polite, and efficient. Service is quick and well-organized every visit. The ambiance is clean, welcoming, and pleasant. read more

See all

The staff here are always kind and professional. I was even helped in the car by a lady from the staff who saw I was struggling due to my disability. The food is always hot and delicious. This is my favorite place to eat! read more

Chick fil a has one of the best breakfast menus! Workers are super friendly and always get your food out quickly. And the food is always hot and delicious. read more

Chick-fil-A - Chicken biscuit sandwich - Fast Food Near Me - Jacksonville, Florida

Always a good time whether it is a dine-in or Drive-Thru here at the Town Center location, and yes, it gets crowded after 12PM. Got the Original with Fries and Coke as usual and it is always consistent with the taste. Music is just right and the staff is genuinely friendly. They are really doing great here with the service they provide for the community. read more

See all

Chick-Fil-A is always consistent. Best Lemonade! The Chicken sandwich, Chicken Nuggets and fries are always yummy. It's fast food and not a 5 star gourmet restaurant so not sure why anyone would expect Michelin star white linen service? Chick-Fil-A is the best fast food available anywhere in my opinion. Great service, they always have clean restaurants and fantastic service standards! read more

Chick-fil-A - Chicken nugget meal - Fast Food Near Me - Jacksonville, Florida

As per usual, the service is nice. The staff is friendly, and the food is great. It is a brand new location and it's very spacious. Apple parking. You can tell they are still working through the kinks of having a mobile order pickup lane as well as a regular drive thru lane, but overall they handled it well. read more

Chick-fil-A - Market salad! My favorite. - Fast Food Near Me - Jacksonville, Florida

Great food, fast service, made it before the lunch rush! Nice restaurant, gotta love the cow!

Chick-fil-A Brownie Brownie Service Delivery Meal type Other Price per person $100+ Food: 5 Service: 5 Atmosphere: 5 Noise level Not sure read more

This was the best chick fill a I've had good food and amazing servers was all so sweet and not one bit rude 5 stars

This Chick-fil-A is awesome, they always get your order right, my kids love this location, they love chicken minis with Chick-fil-A sauce, the also have vanilla ice cream cones, they have chicken sandwiches and Chicken Salads read more

After shopping at target came here to grab a quick bite as we were feeling a bit hungry. Approaching the drive through line was a bit busy but when it came to the ordering side it was just a car in front of me and then comes me the second lane was bit busy. Tell me why it took so long for someone to come to my car window to attend to me and take my order when that lane had 2 worker while the second lane just have one ? And that one worker was walking up to each car in that lane as soon as she was finished. Although the service was iffy the food was good expect the fries they were Wayyyyyyy tooo DAMN SALTY. read more

See all

Every single time I come to this location the service has been absolutely amazing. The food has been nice hot fresh. There's nothing I can complain about. read more

I don't understand the negative reviews about this Chick-Fil-A! I don't have to say anything about the service, we all know it was spectacular. They were kind and attentive and made our daughter smile. The food was delicious! We got chicken nuggets, two spicy chicken sandwhiches, fries & a kid's meal. Everything tasted fresh, had great flavor and was not lacking in volume. The inside was super clean and it seemed like a happy environment, I will be back! read more

I went for the new honey pepper pimento sandwich. I know the food doesn't always look how they advertise but come one. This is just plain laziness or false advertisement. The service seems to be alright, only reason I gave this 2 stars. read more

Chick-fil-A - Honey pepper pimento sandwich - Fast Food Near Me - Jacksonville, Florida

See all

One of the worst Chick-fil-A stores in Jacksonville I don't think I'll ever be going over there rude staff people I don't know. Just didn't like it and fries was cold and dry so and then the drive-through stuff was giving me a attitude did not like that at all. Please get better stuff or train your stuff cause that's not acceptable. read more

Every time I go to this location I receive the over the top customer service. The food is always fresh and the wait is never that long at all. The warm welcome when you go inside is very noticeable and appreciated. I gave 4 stars only because my previous order was wrong. I'm sure my next visit will make up for that and I'll change it on the next review. read more

I guess gone are the days of prompt and cheerful service. Rather than walking to my car and taking my order, the drive thru order takers were having a discussion amongst themselves whether not climate change was manmade (one pro, one against). To his credit, the young man walked up to the car next to me and took their order, while the one in my lane stood by, and also chit chatted with the person taking cash payments. So drive thru had no proper greeting or thank you. The young lady passing out orders, however was friendly and polite. read more

Ordered breakfast online and was in line by 10:25, they got to my car around 10:34 and wouldn't serve the breakfast i ordered ahead of time, due to the fact their service sucked and i wasn't helped by a team member until after 10:30. Any location is better than this one read more

Annoyed is an understatement. How many times do I have to ask for saltine crackers to actually get them for my soup? Asked twice. Decided not to check the bag due to the long line behind me. Get home and no saltine crackers with my chicken noodle soup, literally unreal. It's like a hamburger without a bun. If you go here make sure you ask for what you want about 100 times. read more

Does not use first come first serve. Ordered on app, went into an empty drive through, no one greeted me until another car pulled up and they completed that order. read more

I want to share my experience with this location when ordering catering/delivery to my home. Out of every Chick-fil-A in Jacksonville, and I've ordered from all of them, including River City, both beach locations, Riverside and this is the only location that refuses to put a safety seal/cover on the drink. Not only do they not seal the drink, but when I called to ask about it, I was told that they "don't do that" and that covering the drink is "unsanitary" and "sticky." This was surprising, considering every other Chick-fil-A in Jacksonville places a cover or safety seal over the cup without any issue. I explained that not sealing the drink is actually extremely unsanitary for obvious reasons. The drink is being delivered by a stranger. Anyone handling it can open it, put something in it, sip from it, or tamper with it. Drinks are exposed to open air, contaminants, and handling during transport. Customers order delivery because they may not have a car or simply want a quick meal, they shouldn't have to worry about their drink being unsafe. The employee acknowledged they knew it was unsanitary but still said it's not something they'll do. The level of carelessness in the response was honestly disappointing. Every other location manages to seal drinks properly, and those seals are not "sticky." They come off easily, I could show a video of how simple they are to remove. There's no reason this location can't provide the same basic level of sanitation and safety. All I asked for was a simple cover. Nothing excessive, just the bare minimum to ensure customers feel safe consuming something delivered to them. Instead, I was told they won't do it, even while acknowledging the hygiene concern. This is the only Chick-fil-A in Jacksonville that handles drinks this way, and the only one that dismisses valid customer concerns about sanitation. I really hope management reconsiders this policy, because it's not only inconsistent with other locations, it's unsafe. read more

I love chick-fil-a, but my order was incorrect today. I ordered a spicy sandwich with pepperjack cheese and received a spicy sandwich with american cheese. By the time I noticed, I was already on the interstate. I am a little disappointed as I strongly dislike american cheese and will probably not eat the sandwich. read more

Always excellent. I love the spicey southwest salad and my kids enjoy the kids nugget meals. Great food and service :)

I don't eat a lot of "fast food" but I'm a huge fan of Chick-fil-a! I frequent this location and haven't had a bad experience yet. In fact, the employees are starting to recognize me. The staff is always friendly and the food is always made fresh and promptly. I only gave atmosphere a 4 because I feel like their counter that's set up for pick up and what not is a little small. And the area where people congregate for pick up is also small and right by the entrance which tends to make it a little chaotic during certain times of the day. I'm sure it's probably hard on the employees working pick up too but it's not their fault that they're so popular at meal times! There are many parking spots that surround the entire restaurant and drive thru lanes but the spots are on the tighter side. There is not much room for parking lot traffic and parking can sometimes hold up people trying to exit. On a recent trip, some jerk left his driver side door open so no one could park in the spot next to him while he was leaning up on someone else's car on the other side of his vehicle. A long line of cars formed and there was a lot of honking but he just continued to lean on someone else's car playing on his phone without a care. read more

After watching the tree lighting at St Johns towncenter, we decided to stop by at this restaurant to grab a bite. We're glad we decided to stop here since the rest of the restaurants nearby the event is packed. Same great service as usual like any other Chick-fil-a. Our sandwiches came in hot and fresh. The food was delivered to us fast and refills on our drinks were offered while we were dining. Thank you for a nice dining experience. read more

See all

I was with my mom and wife and we did a mobile order. Carry out wasn't an option so we were stuck with doing drive thru. There isn't a different drive thru line for mobile orders soooooo what's the point of doing mobile order if you're going to have to wait in the line that wraps around the entire building with everyone that still needs to place their order? After we weighted in line for 15 minutes we pulled up to the girl that was taking orders and she told us they didn't have the parfait that my ordered. I know it's not her fault, but why were we able to order something on the app that wasn't available? It's 2021, I feel like that's something that should be easy to fix. My chicken breakfast bagel was good. I make a couple substitutions and they got them all correct so that's a plus. We don't go to the Town Center often. I'm not say I won't go back but it's not a place I'd make a point to go to when I'm in the area. read more

Incredible staff experience this morning with Israel taking my order and Mica delivering my food to the table. They were both happy, professional young men. read more

Very sad day... this Chick Fil A is down and out for a few months as they undergo a remodel. I come to this Chick Fil A every morning. The service at this Chick Fil A is impeccable. The morning staff is amazing. Often times don't even have to place my order, my order is already in by the time I spin around the drive thru lane. I beg this Chick Fil A to please take care of their staff and find them places to go for the four months during remodel and please get them all back for the re-open! Food is always perfect... the only thing I would ask for and it's not a "this Chick Fil A thing but an overall Chick Fil A thing... they used to have a Chicken Egg and Cheese bagel. They need to bring this back. What better way to re-open but to bring back the bagel sandwich. Thank you Chick Fil A! See you in four months! read more

I am not a big fan of Chick fil a but once in awhile I will go here. I love the breakfast here I will order the chicken minis or the sausage bowl which that's what I had this morning and of course with hash brown! I always get the half lemonade and half sweet tea for my drinks and I think the lady thought I said half sweet tea half unsweet tea because when I got my drink it was not sweet at all and I don't drink unsweet tea at all. They usually have a line in the morning (well i think its the whole day) at the drive thru but this morning I was in and out well maybe I waited for a little bit for order but other than that they are always quick and that's what I like about them! We will see when I will be back here again since I have been here few times this past 2 weeks! Hopefully soon! The cookies and cream milkshake is a MUST!!! read more

Chick-fil-A - Morning run with chick fil a - Fast Food Near Me - Jacksonville, Florida

The Chick-fil-A at Town Center is always busy! I have dined in side before but on this trip I used the drive-thru. The drive-thru was very quick and efficient. The drive-thru staff were friendly. My order, chicken nuggets, was accurate. And the chicken nuggets we're still hot and as always, delicious! I would recommend this Chick-fil-A to anyone who is trying to grab a quick, but good quality meal while shopping at Town Center. read more

I occasionally leave early and treat myself to a Chick-fil-a breakfast in the morning because it is the only fast food breakfast I enjoy- period. On this morning the line seemed even longer than usual and for good reason! It was free chicken biscuit day, smh- no wonder the line was long and moving slower. So on top of my scramble bowl with chicken I also got a free biscuit! Win WIN! I also love their tea- I always do half sweet half unsweet with lemons and they always get it right! Chick-fil-a is simply put- a higher standard of fast food. They have consistency in food product and in customer service elevating the entire chain above the competition. read more

i like the chick fil a sauce the most and the sandwich is made out of chicken but they didn't give me any fucking napkins read more

Chick-fil-A - ows a piece of food wrapped in aluminum foil - Fast Food Near Me - Jacksonville, Florida

Yep, another great Chick-Fil-A. I have yet to meet a bad one; although, I have heard about a bad one out in Cali from a fellow Yeep (*waves to Rohlin*). I must say I was shocked too because that is so not the Chick-Fil-A norm. But I digress... I'm reviewing this particular Chick-Fil-A. It's at the Town Centre, so it gets more traffic than some of your other Chick-Fil-A restaurants. Then again, everything at the Town Centre gets more traffic. I'm impressed though because even though the drive-thru lane often wraps around the building during peek times, they keep it moving quickly. Fast and friendly service at the drive-thru. I've also eaten inside here. Food is also fast and friendly. Served with a smile and a "My pleasure." Love that they have free Wifi. Even though they don't have waiter service (it's a fast food place), the employees do come 'round and offer to refill your drinks and offer to take your tray if they notice you are finished with your meal. I think that's a nice touch. It's also really cool they keep fresh flowers on the tables. I think that's also a nice little touch... even if a certain friend of mine does like to take a flower or two with her (*smiles at Jennifer*). LOL I was at the counter ordering the other night and telling my friend about how good the soft serve ice cream is here. She'd never had it. The guy behind the counter was more than happy to get a sample for her. BTW: If you've never had ice cream from Chick-Fil-A, try some on your next visit! I often go to Chick-Fil-A just to get ice cream b/c I'm craving it. Restaurant is clean inside and out. They have free WiFi. Closed on Sundays (as are ALL Chick-Fil-A restaurants). I know.. they have certain religious policies they adhere to and apparently certain political things going on (I don't pay attention to politics) and I know a lot of people have a problem with Chick-Fil-A because of it. But it's a fast food restaurant.... so whatever. SMH read more

See all

This is my swing by Chick fil A when I need to grab something to eat on my way to the office! I am always pleasantly surprised of the deceptively "efficient" car flow through the drive thru - always smooth and quick when you have the in person staff taking orders in the Car lane (vice at the window). I made my way to her after a few minutes and ordered a chick fil A biscuit meal with hot coffee. With a credit card, she took care of the transaction right then and there (and applied my military discount)! When I drove up to the pick up window, my meal and coffee were good to go - I made it to the office with 5 minutes to spare before my conference call! BTW, the meal was delicious - moist biscuit and savory chick fil A. Coffee was perfectly made as requested with cream and sugar - still piping hot! Always impressed with chick fil A's outstanding customer service and great food- this Town Center store meets the gold standard! read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

I haven't met anyone yet whose had bad customer service at a Chick-Fil-A, and if I ever do I would have to witness it first hand because I wouldn't believe them. It doesn't matter if I go inside and order at the counter or stay in the car and head through the drive thru... Or if my order taker is a woman or man, young or old... My experience has always been 5 stars flawlessly!! They have never forgot an item, messed up my order or given me old food! Okay! No more words needed!! read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

Lamar was the most valuable employee. He was very nice and polite! I was definitely satisfied by these interactions. He was ready to fill everyones drink read more

I came in the other day to purchase some food for some family. I parked and walked into the building, as I felt I'd have more time to look at the menu if I wanted to get something for myself. The first thing I noticed was this group of teenagers. They seemed happy and were joking around with each other. I didn't think anything of it until one of them who I will refer to as fent-boy pulled out a small white rectangle and began twirling it around. He then popped the thing into his mouth and exhaled a large amount of vapor while shouting "Fent-pen!" The ethics of vaping in a crowded public building are uncomfortable enough at best, especially since he and his friend informed me that they were fourteen, and then offered to sell me drugs. Loudly, in said public crowded building. A shorter woman pushed passed them, demanding they not vape in the building. They agreed, and continued to vape once she was out of eyeshot. Soon enough fent-boy received his milkshake and demanded of a dark-haired employee to tell him where his sandwich was. She looked exasperated by the tone of the question, which was indeed very dude-bro aggressive. Further in line once fent-boy had received his sandwich, he and his ginger friend asked me if I was a lesbian. I suppose I can understand the comment. I have shorter hair than average in a layered cut, but the abruptness caught me so off guard that I answered honestly instead of ignoring them like I should. Upon hearing no, they laugh and assume I'm bisexual, telling me I must like it both ways. Fent-boy brought his hands to his mouth and began miming the act of licking someone in a way I was not comfortable witnessing, while his ginger friend grabbed the railing of the line and began doing vogue-esque poses, or maybe just wiggling, it was very unclear. I asked how old they thought I was and they responded with. "We don't care!" The ginger one following with. "Why would we care?" Pause. "Dumbass." Another pause. "Shit for brains." They both giggled. It is worth noting that during this entire altercation the two, especially fent-boy, were making hand gestures at me. Sign the number four with your hand, thumb tucked in. Then, reach your middle finger over your ring finger. Your hand should look like an odd W with a loop in the middle. I don't know what that means, but they waved it around a lot. Finally, I was called up to have my order taken. I showed the cashier my phone with my father's request to me since at this point I was so uncomfortable I was having trouble forming coherent thoughts. After a few tense minutes I received the food and exited the premises as quickly as possible. read more

I love Chick-fil-A in general and I am writing this review as a business to business type review. I do delivery's with Doordash and yesterday I had 3 deliveries with this Chick-fil-A. They made my job so easy. Quick pick up and orders 100% accurate every time. Didn't have to worry about where to park or get out of my car. There is a designated area for DD drivers to park and once you click "I've arrived" in the app a nice gentleman brings out the order and off you go to the delivery. And the food always smelled awesome and was taped up with a sticker seal so the customer knows it hasn't been tampered with. Thank you CFA! read more

Chick-fil-A - Example of CFA employee bringing order to car - Fast Food Near Me - Jacksonville, Florida

See all

I go through the drive thru (for breakfast) at this location mostly. The service has always been friendly, quick and spot on. I recently took my kids in when my husband was out of town to get out their energy and dinner. We ended up staying longer than normal (good times had by all) when my kids (3 & 5) were bagging me about ice cream. An employee came up, saw the unopened toys on the table and asked if they wanted to trade in their toys for a free kids cone. What?!? All these years and I had no idea! Keep it coming, Chick-Fil-A! read more