Great location inside the Galleria! This location really takes care of our breakfast and lunch needs since most people that go here work in the neighboring work towers. They have some great staff that works very quickly and efficiently on all orders, from carry out to 3rd party delivery apps. I like how they split the area into two areas, the left side being pickup for orders placed at the counter, and the right side being all mobile orders and everything else. It is great to have it that way then to combine it all into one like previously setup. The classic foods like the sandwich, nuggets, hashbrowns, biscuits and strips are all delicious everytime I go, I have no complaints about them! While they may be another fast-food chain within the area, everyone seems to be going here, beating out the fast-food options around. Great place to come after a long day of shopping and walking. read more

TERRIBLE!!!! very unprofessional and Barbera is also a manager that is very rude and unhelpful!! she gave me the run around and then just brushed me off and told me to call someone else to fix the issue. terrible terrible experience and I didn't receive a refund either. read more

Terrible location . I ordered a delivery and they brought me the wrong food . They do not pick up the phone. Now I need to go in person and ask for a refund . read more

Chick-fil-A - Not what I ordered - Fast Food Near Me - Houston, Texas

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I was there today and order a spicy sandwich meal. When I got my order I told them I was missing the fries. The manager asked for my receive and told her I had thrown it away. And then proceeded to push the bag toward me and said that it wasn't her problem and without the received she couldn't help me. "If you want fries you can buy them" . Total disgusting customer service! read more

Location: inside galleria Wait time: none Staff: friendly Parking: garage Price: average Seating: plenty read more

Chick-fil-A - ows the menus of a fast food restaurant - Fast Food Near Me - Houston, Texas

I am not a big fan of Chick-fil-A Still don't understand the hype I mean I will eat it if someone else buys it..for example the only time I've had their meals was when we had lunches at work However I LOVE their vanilla shakes! Recently a friend introduced me to their tortilla soup and OMG!!!! Soooooooo good! Tortilla soup was never appealing to me however this was a game changer for me The sad part is I found it was seasonal and only served in winter months but on the other hand my waistline will appreciate it!!! read more

Chick-fil-A - Tortilla soup - Fast Food Near Me - Houston, Texas

The service to order your food is fast but I cannot say the same about getting your food. Came by for a quick milkshake and ice cream and it took 3 parties getting their food order before I got mine. The staff seem rushed, and others don't seem to wash their hands as often. I don't think I'll be back. read more

they staff is always friendly. they never get irritated when i can't get my thoughts together. unlike subway telling me to hurry up. they food is always satisfying. quick lines read more

It is conveniently located in the center of Galleria next to ice skating rink. Lines are long but goes quickly. You can't go wrong with spicy Delux meal. I added chocolate milkshake to it. It was great. read more

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the line to order is pretty long and moves kinda slow but there's friendly checkout staff.

Since they change employees waiting time is ridiculous. Food taste different. Every Tuesday and Friday I order my egg white grill after they change employees it's doesn't taste the same . read more

Chick-fil-A - ows a hand holding a piece of food - Fast Food Near Me - Houston, Texas

I ordered a large fried and the fried come less than the half. With a napkin inside. I was so angry because I expended my money on something I didn't know if someone else it read more

Chick-fil-A - And napkins inside Peach Milkshake Peach Milkshake Peach Milkshake Chick-fil-A Waffle fried - Fast Food Near Me - Houston, Texas

Of the many chain-y eateries throughout the Galleria food court, it seems Chick-Fil-A is always the one with a line. How could it be with the infinite locations throughout the HTown area that a line should even be forming here? It's pretty simple: The food is good. And that's saying something for fast food and even more so, a food court. Even if the fries are hard to win me over, the chicken is always a hit. From classic strips to nuggets, or their pseudo-healthy (oxymoron?) line of grilled chicken, I can attest even the Galleria location has it right. Even the breakfast hour, which is typically my favorite time to come, has a lot to offer. Those minis and even the sausage biscuit, are very hard to resist. But fast food aside, the customer service really shines. The expectations are never high when it comes to a fast food joint, but they do a good job of staying polite and efficient. The latter is especially important when a massive line forms (breakfast + lunch is the worst!). They won't skimp on sauce packets, worth noting for the dipheads out there Supposedly they also do catering. Life just got better. read more

I usually like going here because I work in the area but whoever Roxana is needs a different position. Her attitude is horrible. And she gave me the ugliest look when I told her she forgot my chicken strips and all the sauces for my other items. I understand it gets hectic and everyone has bad days but I don't cause issues I'm very polite and I try not to I convince the staff there with special requests. read more

Worst Chick-Fil-A I've ever been to. The manager acknowledged that both Kaleb and Derick were extremely rude, and paid no mind to it. I will most definitely be calling corporate about this location. Seriously the most rude and disgusting staff I've came across. read more

Kayla and miss briana could work on their nasty attitude . Mac and cheese was also dry

Omg! I went here this morning for breakfast and the food was so good. I ordered the spicy chicken biscuit. The chicken filet was perfectly cooked and seasoned and that biscuit was so flaky They were friendly as always and the food came quick. My only complaint is that they don't have free breakfast Wednesdays. I don't eat fast food much but I would love to come back and get that chicken biscuit. read more

Mooover fast food competition, Chik Fil A has better customer service. I was strolling down the food court inside the galleria feeling a little indecisive about where to eat., when I passed by Chik FIl A. Valerie stood with a tray full of chick fil a nuggets. With a genuine smile, she offered me a nugget. The nuggest she handed me was a two bite nugget . I dipped it in the new Chick Fil A sauce that bares the same name. Wow! I enjoyed the flavor combination. I continued walking along the food court. Ruling out other restaurants for one reason or another, I returned to Chik Fil A for more of those nuggests. The sauce is good it reminds me of a honey mustard. As I read the ingredient list they added BBQ sauce to it too. Though you couldn't tell from looking at the yellow/orange color of the sauce. Service is fast. Cashiers are efficient, occassionally friendly. Chick Fil A is the only fast food place that serves waffle fries. On this occasion, they were a little under seasoned but I didn't mind. The flavor of the chicken makes it the best; it's both sweet and savory. I wonder how many spices/ingredients go into chick fil a breading. Natural chicken has been a trendy band wagon many companies have jumped on in recent years. Chick fil a has been using it for decades. read more

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I always come here to eat either breakfast or lunch or dinner and I absolutely love the employees here. Super kind and understanding an incredibly funny. If something ever goes wrong they're really understanding. I love it here so much. read more

Had lunch here today. Wasn't feeling like chicken but a friend said there was a fish sandwich offered for lent season. The sandwich had to portions of cod fish with pickles. The signature soft chickfil bun did it for mw. The fish was ok, it was served with tartar sauce which was a plus. Best part of meal was the chocolate chip cookie I recently discovered chickfil offered , no more brownie ? This was new to me. Plus side was the fish sandwiches was under 6 bucks ! Can't beat that. I'd try it agai. ^^ read more

Chick-fil-A - Chocolate chip cookie ! - Fast Food Near Me - Houston, Texas

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This is not a favorite restaurant, but one of the better ones in the Galleria, so I thought! I bought a salad that had bugs in it, you could see them through the plastic top. I took it back and the girl actually said, "at least we know it's fresh or they would be dead". I didn't think that was funny. Got a refund and went elsewhere. How Gross!! read more

Chick-fil-A - Bugs in the salad! - Fast Food Near Me - Houston, Texas

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I just love this place. Always fresh and good food. The staff always keep the line moving read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

They alway forget to put an item in my bag. I waste more gas retrieving food not placed in my bag than going to work daily. Just annoying.

Not as good as other locations I have been to,but it hit the spot and since Chick-Fil-A is hard to come by in Northern California, I had to make my pitstop. The food was good but the customer service was a little hap-hazard hence the 3 star review, but I figured it was because of the mall location and how busy it was. I think this location would do better with an order taker and a food runner-not the same person doing both as our cashier/food getter had a hard time staying focused and listening as we had to repeat our order several times... read more

A glutton for punishment I guess. 1 large drink $2.26, they don't have change, neither do I, their solution? Charge me $3 instead... how ridiculous. During a pandemic where they're making money hand over fist, and I am struggling to survive, I should take a .74 hit rather than them taking a .26 hit? Really? So much for a company with morals. read more

They only serve the grilled wrap as it comes, but everywhere else you can have it made with bacon and or crispy chicken. Seems they're just a bit lazy. read more

What's there not to like about it. They are fast efficient and so sweet. Never get my order wrong and delicious.

The front of the house workers are all terrific, and I love Chickfila in general. BUT, the food prep/cooks just seem to be declining rapidly at this location. I've gotten multiple incorrect orders, as has my coworker, and today was the icing on the cake. I found a bug in my salad. Luckily I'm a picky lettuce eater, so I pick through salads for pieces that I don't want to eat before I dress it and cut it up. Had it not been for that, I might've eaten it. My stomach is still churning at that fact. And it definitely makes you wonder how many other customers might miss and inadvertently eat one. Or if they're also in the fryers. Bleh! The galleria has gotten so much worse after the remodel and it's starting to rub off here as well. read more

Chick-fil-A - Bug at the bottom of my salad - Fast Food Near Me - Houston, Texas

They just packages my food without reading the receipt! Incompetence at its finest!!! Not to mention there are items in my sandwich that I'm allergic to SMH. IM DEFINITELY CONTACTING CORPORATE. read more

Chick-fil-a is quite possibly my favorite fast food chain outside of In-n-Out. The food is good, the service is fast, and the majority of it is healthy. Well, the fried stuff still isn't, but all the grilled stuff is. I almost always go for their grilled chicken salads. I don't know what it is they do to their chickens to get them to taste like that, and I gotta figure it's all chemicals, but I just can't get enough of their grilled chicken. The one downside to this place is the fact that they have about 10 registers and room for about 6. This leads to a lot of confusion as to who's in line and who's just waiting for food. read more

First time at Chick-Fil-A! I always try to choose a restaurant's specialty so I went with the Chicken Sandwich, Waffle Fries and Lemonade. I was surprised it only totaled $7! They also have a good assortment of dipping sauces and I wanted to try the Chick-Fil-A sauce. The actual chicken sandwich was really tasty! The chicken was crispy, well seasoned and was quality white meat. The chicken wasn't dry but the sandwich as a whole could have benefitted from a sauce. I'm a waffle fry lover and these were really disappointing. They weren't seasoned or crispy at all. Plus, the Chick-Fil-A sauce was unbearably sweet. Overall, I loved the quality of the food compared to other fast food restaurants. However, I wish the other items on the menu were on par with the chicken sandwich. Would go back, but wouldn't go out of my way to do so. read more

Same consistent taste of food except the fries could have been a little bit crispier.

I've had good service and mediocre service at this location. Sometimes I go inside and get my order within minutes are ordering. Other times, the drive through is very slow when it's not even busy. The last time I went through the drive through I had asked for Chick-Fil-A sauce and when I opened my bag there as no sauce and my fries were not salted at all. Not the best tasting fries when I didn't have any salt or sauce for it. Other than that experience it's a pretty normal and basic Chick-fil-a location. read more

Date of Visit: 04/15/11 Not sure why I'm writing this review for a fast-food chicken place, but why the hell not, I suppose. I'd heard of this place and they opened one in a suburb of Chicago. But since I was at the Galleria and and wanted to get a little snack, we went to the food court. Since I wanted to see why people said CFA is to die for, I ordered the Nuggets and yes - I can safely say that these tasted good! I surprised as I was expecting some Kentucky Fried Chicken, rubbery rip-off! Service was really quick, also. no complaints there! read more

I love the food but every time I go get breakfast I have to drive back because they forget to give me something. Today they forgot to give me harsh browns to all my meals. Like man it wasn't even packed when I got there and I called and they basically could not do anything because they stop serving breakfast. When am I ever not going to have to go back because they forgot something from my meal. read more

This Chick-fil-A is clean, fast, delicious and has superb service. Definitely my place to go when I'm at the Galleria!

Always great. Love their chicken! They are consistent and always the drive-in moves fast. Great combination!

I like the fact that the service was really fast. I liked the food and the prices are really good!

i love this place. It seems that no matter the length of the line the service is always quick and food is great. I haven't been disappointed yet read more

This is the best Chic Fil a I have ever been to. Yes I know they are all awesome but the volume that this location receives and how they handle it makes it amazing. The managers really set the tone of great customer service! read more