The cashier stole my money ! This is the worst jack-in- the box there is ! The staff is terrible and the manager is just as bad ! I tapped my card to pay for an order of egg rolls I bought 2 which came up to around $4 after I tapped to pay the cashier told me it didn't work so I paid cash he didn't give me a receipt when I got home I got a notification saying they charged me $20 I went into the location the next day and explained the situation the manager was so rude and dismissive and didn't even apologize and said it looks like I paid for someone else's order he even gave me the receipt which showed 2 breakfast meals which was not what I ordered and he most likely just pocketed the cash since there was no transaction for the cash I gave him for the egg rolls he refused to give me a refund and said he would reach out but never did ! Terrible service terrible experience. read more

Jack in the Box - Fast Food Near Me - Houston, Texas

Not sure why this location has bad reviews! This is my favorite Jack In The Box to dine in at, while their service is a little on the slower side, they always get the orders right. Service and staff are really nice as well! Sadly, Jack In The Box doesn't carry Ginger Ale anymore read more

Rude service in the drive thru, talking too fast to understand anything they are saying. Get to the window ask for ONE, literally, ONE ranch and she holds out her hand and says .24 cents. It'll cost this business more money to swipe my card for that amount than the amount they make on the sauce. This is a ridiculous business practice. I drove off without my food, too rude and I guarantee the food would have been cold anyway. Reevaluate how you treat your customers and what you charge them for. read more

At 5:30 pm on a Thursday night the wifey and I decided to go to long John silvers for some fish and chips! After spending 30 minutes in traffic and being able to drive about 30 feet (thank you so much rush hour traffic) we saw a Jack in the box. After spending so much time in a traffic nightmare, i actually talked myself into thinking "maybe they gave fish and chips!" Fun fact-they do not, but the cashier was very friendly and even offered to unlock the restrooms if we needed to go! Talk about feeling safe. So I ordered the siracha burger munchies box, and it's no fish n chips it wasn't bad. They also have a Coca Cola freestyle machine, and let me tell you I had fun creating my own drinks. (Insider tip, try the vanilla sprite, you can thank me later) Top off all this fun with the fact that the dining room was entirely empty, it almost felt like they did this for us. It almost felt like a date night. Only thing that made it feel unromantic was the two homeless people who wandered in asking for a cup of water. read more

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Horrible customer service late at night just got off work walked 8 minutes to get my first meal of the day got denied service because I wasn't in a car there was no one else in the drive through and I showed them money horrible service WOULD NOT RECOMMEND read more

The food was not fresh like we asked, no cheese in our tacos, we received the wrong burger then it had no mayo on it. the employee was rude! (Black guy with golds) the churros was the only fresh and good thing from the order. The drinks were even nasty! read more

Terrible service, I was in my box truck which is too big to go through drive thru and the lobby was closed so I walked by the window and the gentleman did not want to take my order, or open the window. It is never that serious. These people look for any reason to not work. read more

Stopped in for a quick snack. It was quick. And they were SUPER NICE. Thank y'all for great service.

Terrible customer service. Im in a large bus at night and they would not let me order food since their dining room was closed . The manager was extremely rude to me . If i can give no stars I would . read more

Regular Oreo Milkshake Price: $3.49 This is a normal fast food price for a milkshake of this size. I find it fair, but I also had a coupon that knocked a $1.50 off. I wouldn't go out of my way for milkshakes here. Taste: The milkshake tasted like a vanilla milkshake with Oreo crumbles in it. Consistency: I felt like they mistakenly gave me a malt. This milkshake was way too thick and not mixed well at all. I made it all the way home and still couldn't drink it. I had to use a spoon to scoop it out. Nothing can ruin a milkshake more than having to overwork just to drink it. Appearance: A little messy, but it is excusable for the Oreo crumble look, whip cream was flat looking, but they did give me napkins for cup condensation. Time: 3 minutes! This is with two car in front of me with full orders. Great job! Overall Rating: (2.5 Shakes) read more

Jack in the Box - Regular Oreo Milkshake - Fast Food Near Me - Houston, Texas

Jack in the box....not know for service or food unless your tanked and out of options. This location has its merits. Drive through staff always friendly. Orders are always right. And no clue if the food is good or not since it's an after bar hopping spot, but I always feel better after eating here while drinking. I say give this location a shot. You won't be disappointed. Cheers all! read more

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I know it's just a Jack in the Box and that it's just fast food, but I love to give credit when credit is due. I come to this location most often because it's right around the corner from my office and sometimes you just need a quick meal. The food here is always hot, fresh, and my order has never been wrong. I am consistently served with a smile and a warm greeting at the drive thru window. Honestly, not much else you can ask for! Kudos to the staff here, they definitely contribute to the reason that I return on busy days. read more

Zero stars. I Pulled my tacos out and this is what I got. They were both the same. Not sure if the were stepped on or ate off of. Unacceptable. Disturbing. Poor service read more

Jack in the Box - Unacceptable and disturbing - Fast Food Near Me - Houston, Texas

First time having it. The shakes are gooood. I had the cookies n cream. Omg. So delicious. Chicken tenders and curly fries were also pretty good Not too salty. I can't lie i am ordering the shake again!! read more

I give a 1 star because the cashier tonight was actually a nice man. I pulled up at 1:30, noticed the line was not moving. When I pulled up to the window I noticed there was food droppings on the cashiers fingers and on his hands. It made me ask him if he was the only one working, he responded with yes and said "I have to do what I have to do". I understand that. However the higher up are dead wrong for leaving him to work solo at night. And it was not sanitary to watch a man take orders touching the pos screen and touching his head set, and then cooking orders without gloves. I was starving when I pulled up, and had to throw my food away after I paid $9 just to see that smh read more

It's fast food, so I'm never expecting a lot. But I was pleasantly pleased! The bonus was the sign on the door that gave you a free medium curly fry with ANY purchase as long as you sent a text message to a specific number. So I got a curly fry and an order of nuggets for next to nothing! Bonus! The place was SUPER clean and I love the little addition of fake flowers on every table. It's the little things, folks, and it really made me grin when i noticed it. The two female employees working the counter were exceptionally friendly and welcoming, talking to us about our football team and the Superbowl that was in town. The food was hot, fresh, crispy, and delicious. We left very pleased and would go back if we had a Jack in the Box in our hometown! read more

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I had mold on the egg of my breakfast Jack. Disgusting but you can't expect people to care about the health of others when it's all about capitalism! I'm done with fast food and wasting my money. -5 stars read more

Jack in the Box - Fast Food Near Me - Houston, Texas

I waited 36 minutes to receive a burger with everything inside of it but the damn chicken. How do you trouble youself to do all of that but not put the actual chicken! Are yall pulling a prank on me?! Ontop of that i order another chicken sandwish and they literally gave me a box with 2 buns only, like wtf! This has got to be a joke. How do yall make me wait 36min to receive that crap? I want a full refund! read more

Jack in the Box - Fast Food Near Me - Houston, Texas

Unless you have a death wish, keep it moving .Food wasn't fresh, nor was the service.Tacos were barely warm, cashier was unbothered. I've visited this location only twice, will not be returning! read more

This is one of the best locations in Houston so far as taste, food quality and customer service but typically only on WEEKDAY MORNINGS via the drive thru. The weekday AM crew is FANTASTIC (between like 5am - 9am). The rest of the day, evening, weekend crew? Not so much. The only problems I have ever had with food quality, ordered items, terrible customer service etc. have been with these other shifts. However, the manager is highly responsive to issues and quick to correct them if brought to his attention. read more

Thank you Jack In The Box for this random sandwich and the lack thereof my 3 egg rolls I ordered. I love gong through incorrect orders every time I go to this location. read more

Jack in the Box - Fast Food Near Me - Houston, Texas

*** FRAUD AT THIS LOCATION *** My Credit Card info was likely stolen from this location while they charged by CC while going through the drive-thru. Fake CCs were likely made and 2 fraudulent charges were made to my CC later. All my other charges are large established businesses or places I regular. read more

Horrible , horrible employees . The lady in the morning drive thru is so rude. Worst service . Charged me for something I did not want . Next time I will call corporate for the bad service. read more

I have came here 4 separate times in the three weeks, each time there is an excuse why they can't my order. In the mornings it's.. our systems are down... in the evening it's.. we are only taking 3rd pert orders right now. It's fast food.. how do you complicate something so easy. The other fast food restaurants nearby don't seem to have a problem. Lazy workers and zero quality control why we are seeing more and more of your locations closing up shop. read more

this is location bad and they not accept cash only not card iam suggesting do not go there

I tried two sandwiches on Jack in the box" Food Truck Series'. -Prime Rib Cheese Steak.It looked like "Philly Cheese Steak". I am not a big fan of Philly Cheese Steak.This Jack in the box Cheese Steak was too cheesy and beefy which I don't like.If you like Philly Cheese Steak, you love it. - Pork Belly BLT.I loved it.It was a sandwich of Tomato and Pork.It was better than McDonald's Mac Rib. Regarding this location, It was pretty good.I lived around this area many years ago.The fast food restaurant was nice and clean. read more

I come here often and around 4 am they always tell me that their system is out I believe this is more than the system as I can order food online read more

This location is the worst. 24 hours is a scam. I had an order for 10 people and the lady tells me she has to take 15 minutes to use the restroom. How is that okay for a 24 hour service? read more

I'm reviewing a fast food restaurant because I hate how they don't show up on searches sometimes. Southwest Chicken Salad: 4/5 Chicken Sandwich: 4/5 Tacos: 4/5 Service: 3/5 Ambiance: 2/5 read more

When I pulled up to the drive-thru, I was so excited. I'm so glad that Jack In The Box has mini corn dogs, waffle breakfast sandwich, $1 large drinks on the menu, now. However, my cousin ordered a chicken fajita pita after six years of being voided of Jack In The Box. It was so small, dude! What a rip off! Yes, you may think giving it two stars is like killing the Nittany Lions football program for 4 years, but how can I possibly give it an A-OK rating? The gentleman who was working on the drive-thru funny, though. read more

Burger: The Bacon Insider or Sourdough Jack First, it's fast food. Get over the fact that it's not the most amazing service. Second, at the drive thru there's a lot of street noise from San Phillipe and the feeder road. Confirm the order and check it before you drive away. Third, it's a chain. Don't expect innovative or unique offerings, just solid filling food. Finally, the food has been consistently good. With an occasionally amazing item. I'm hooked on the bacon insider. The coffee is usually decent too. The staff have always been polite to me, and try to get it right. It's usually right (which means it's sometimes not perfect). I've only gone to the drive thru and have never been inside. LOL. Part of my diet is the long line of cars at the drive thru during lunch hour. I sometimes run out of time and give up. I'm a fan of this place because it's reasonably priced, good filling food and conveniently located. read more

Worst Location to go to! Bad customer service literally lazy people. I told them my drink didn't taste good and the lady literally told me " what do you want me to do" Ladyyy! Worst! read more

Had one employee working and refused to take my order at the menu saying I had to order from Uber

I love Jack n the Crack tacos & i understand its just a fast food joint. However, we were astonished at their Rib Eye Burger claim! Totally embarrassing for Jack! Thats not Rib Eye! read more

worst drive thru service I have ever encountered in my entire life. I am warning you save yourself 30 minutes

Incomplete order. Didn't realize until several mins down the road. Plus the drive thru worker was very short with us.

Terrible attitude of the short overweight Hispanic woman at the window who took my payment. She ripped the window open, no mask, and rudely snapped "5.29" at me. The attitude dripping from her tone was palpable. I literally only asked her after she said that to me, could she please confirm the bag she was handing me contained the correct sandwich since there was a massive line with a ton of bags at the front, and she barely glanced at it and snapped again raising her voice this time with an edge of exasperated attitude in her tone like you'd expect out of a teenager, "yeah WELL ITS 5.29!" and throwing her hand out the window for my payment. We are still in the midst of a pandemic , and you make food - wear your mask, she had it wrapped under her chin like a scarf, and don't be an ass to people who haven't done anything wrong to you. Just was extremely unpleasant to deal with. Sorry if she was having a bad day, but also doesn't make it acceptable to take it out on other people read more

Why bother writing about Jack In The Crack? I feel like this business deserves a review because of all the fast food restaurants I have been to, this one has the least watered-down root beer!!! My two tacos and an order of small curly fries cost $5 and change. The food was nothing out of the ordinary compared to other locations, but kudos for keeping that bite you get when drinking root beer! read more

To average consumer: before I became a vegetarian: totally eat the ultimate cheeseburger 5 out of 5 stars: the egg rolls are great! And the breakfast croissant omg DELISH! But I am not saying to definitely buy those, because of the harm of poor innocent animals that go through pain from birth to death.... On a higher note it was good. Haha sorry ! To jack in the box:I came here late night like 2am when you would expect all the drunks to be out and ordering fast food, with that you would expect people whom work these shifts to be a little tired, or have little patience with customers, but I was definitely proved wrong, by amazing service at this time of night!!! I am a vegetarian, and I was looking for something other than the salad that didn't have meat, and they said there wasn't much, but Michelle was really helpful in telling me that I can choose most things that may have meat and they could accommodate me, wow ! Too cool, usually it is always a problem if I were to ask that anywhere, again, being this time of night or anytime for that matter but I like to late night munch so McDonald's-attitude--Taco Bell--attitude but Jack in the Box---I will definitely be back and bring my girls for late night fast food because of Michelle, that is service right there!! I am picky but the food service industry is horrible right now, but she went above and beyond. 5 stars to Michelle !!!!! Whoooo Hoooooo! Raise for her ! read more

I received dry burgers that did not have mayo or ketchup as I requested, also I specifically asked for 2 orders of hot & fresh French fries & my fries were cold & it was pretty much short stubs & crumbs. I called to complain about my order & the manager was rude & showed no sympathy at all! read more