Check your bag B4 you leave. They got me again. This is about the 5th time they have shorted us on fries, a cookie, etc... This place is not as good as it used to be. Must be new management. Ordered dinner tonight and one of their delicious cookies. Halfway home, after eating my fries, I was ready for that cookie. But...to no avail. Called in and got typical "We're sorry" blah, blah. I will not go to this place again. read more

Not a typical Chick-fil-A experience. The place needed a good scrub and hash rounds apparently had been under a heat lamp or cooked for a while. Soggy and greasy. Staff met expectations but no one seemed happy like other locations. My preteen noted "just not a good vibe". read more

If I could give a negative star to this chick fil a I would. I've never had a successful order from here. There's always something wrong each time. You're better off driving a few extra minutes to the one in white oak. I also do not suggest Uber eats ordering if this is the location. The order will be correct on the receipt on the bag but completely wrong when you open it and Uber can't do anything about it and this chick fil a location doesn't answer a phone. The employees are rude, the orders aren't considered, and it really just brings chick fil a down to a lower level than I've ever seen. read more

Just had such a bad experience here! Walked in really happy because I finally had a chance to enjoy their breakfast. Walked up to the cashier Savannah and greeted her. No response back just a blank stare. I ordered the chicken hash brown bowl and asked for spicy chicken. Now it normally come with regular chicken and to me it is not tasty. Normally when I order the spicy chicken I am told it will be a 5 minute wait time which I am happy to wait because it is amazing, yet when I asked for spicy chicken Savannah said no. I said I always get it is there any reason why. Her response was you just can't. I asked to speak with a manager and she said u can have it but it will be $5.75. Now the meal is 5.79 so I was confused why just the bowl was such much. The manager said it just a bigger piece of chicken. As I was about to say ok the manager rolled her eyes and walked away! I'm not sure what is going on today but both employees were very rude! Safe to say I will refrain from going to this one! read more

This is the closest chick-fil-a to me but I won't be coming back. I rather make the drive to the next closest one because this location ALWAYS forgets sauces! I either get NONE or ONE even if it's a $20+ order. Ridiculous. I just got home and literally CRIED of anger. I couldn't go back because the location is closed now. Either way, it should've been in the bag since I requested it when I ordered. I don't understand why this location is so stingy with their sauces when others are so generous. I had to eat my meal without any sauces. read more

update to my milkshake horror: today i found a mf hair in my wrap. at this point, i am not, and i advise everyone else to not eat at this chick-fil-a unless you enjoy hair in your food. this is the second time i have found a hair in my food in 2 weeks. i will never be back. if you want chick-fil-a just drive 10 minutes up the road to the white oak read more

Chick-fil-A - HAIR IN MY Chick-fil-A- Cool Wrap - Fast Food Near Me - Garner, North Carolina

This chick fil a consistently gets our order wrong. We have been charged for items and not received them on multiple occasions.

The worst Chick-fil-A in the triangle. Extremely slow service, rude employees and bad location with parking/lines. They need to take some tips from the Lake Boone location. Drive the extra ten minutes to the other location in Garner, it's worth it! read more

Sat in line for 15 minutes without moving! We called into the store and they were under staffed but it was kind of ridiculous. However, we did speak to a manger and they did resolve the issue but they need a better system!! The minis were good but don't come here if you're in a hurry. read more

This is just a bustling Chock-Fil-A. They always have plenty of staff on hand to take your order, and fix your food. Plus, they have the nice hostess that comes out and gets you a refill. That is also why Chick-Fil-A is expensive compared to other fast food places. The places we dare not name. But the food is great, and they are kid friendly. If you check the website of the individual store, you will see that they have various events planned. It might range from movie night, clown night, free promotions, daddy-daughter night and more. read more

Are here for lunch. Boy I wish I could afford a franchise it's a gold mine!! This place was standing room only for lunch. I see this in all states so I was not surprised. Service was great no problems. read more

very slow drive thru. Not typical of a Chick-fil-A. I even came way after the lunch rush

The slowest Chick-fil-A around the triangle. Expect to sit in the drive-thru a minimum of 15-20 minutes at slow times. 25 minutes easily during the rush times. Parking lot is too small also so traffic is always backed up. I don't see how anyone could patronize this place often. read more

Every time I come here I get the 8 count nugget, and I get 6 nuggets! PLEASE separate the 6 from the 8 count nuggets! This is so maddening!

My favorite fast food restaurant. Actually this is the only fast food I eat. The food is always fresh and hot. The service is second to none. They are always ready to serve. I ask for pickles on the side and they always comply. It is my pleasure! read more

Love this place! What can you say about a place that consistently has friendly and courteous staff and food that is always at the peak of freshness? You can say it's about the only fast food restaurant I eat at. Every time I pass by during lunch hours, the drive thru line wraps back out onto HWY 70. They almost always have staff outside taking orders to cut down on wait time. Can't complain about the crowd or the lines as food is made hot and ready to go. My server was Brooke and she was delightful and funny! I'm a huge fan of the Spicy Deluxe and a granola parfait! I'll be back plenty more. read more

Chick-fil-a is always great, I always receive my order correct, fresh, hot, and in a timely manner here. I come to this location 2-4 times per week. read more

Not our first time here but disappointed multiple times asked for extra sauces the team member outside rudely interrupted half way through asking, proceeded to say I should have enough sauces in there gave me 1 ketchup one sriracha sauce and 1 bbq for essentially two number 1 meals, we didn't even ask for sriracha and bbq we asked for honey mustard and Polynesian read more

Always so Slow! And when u get in the drive through u are stuck and have to sit for like 10 min to get to the place u order! And they are rude isn't chick fil a known for good customer service??? read more

I hate writing reviews but this was just ridiculous. DO NOT GO TO THIS LOCATION THEY ARE TERRIBLE, DO NOT LISTEN, AND DIRTY. I recently came here last week they got my order wrong 3 times. I ended coming home with 4 extra sandwiches that i did not order and could not eat due to dietary restrictions. I came back today with a online pick up. I was told to pull into a spot and they would bring the order to me. I waited for 20 minutes watching over 15 cars get their order before mine. After 20 minutes I asked for the status of my order where they said they didn't know and would check for me. He came back saying they couldn't find the order and I needed to cancel the order. This location is nothing but terrible service and terrible wait times. They need new management immediately. Don't give this location anymore of your hard earned money. Further more do NOT go expecting to be compensated for your time and money, they are unwilling to fix any issues. Clearly a lack customer service here. Save yourself the stress and go to the White Oak location. read more

Literally the WORST chick fil a. I don't know what happened here in the last year but the service, line wait times, and food have all gone down. Fries not filled all the way, nuggets dry/overcooked, fatty nuggets, sweet tea not sweet, and very very long wait times. This chick fil a used to be amazing and it is sad to see what has become of it. I'll take my money to the one in Cary off Harrison from now on. Maybe y'all should take some tips from them. read more

Definitely A-plus customer service every time I've gone here. My favorite fast food place around. The only down side is how crowded it can get around lunch time read more

Really good Chicken Sandwiches. Very not burgers. Lots of Christians, not lots of Athirsts. Good sandwich! Not as good as GARFIELD 2: Tale Of Two Kitties™ read more

Chick-fil-A - Fast Food Near Me - Garner, North Carolina

I usually don't have an issue here. But today 9/26 the employees were just rude. I gave the young lady my order. Got to the window and my order was wrong. I proceed to tell the young lady at the window it was wrong and she asked me to turn the bag around to the sticker. I turned it around and told her that I didn't ask for fries. I asked for Mac n Cheese. She proceeds to tell me I didn't as if she took my order outside. So I hand them my food they take the fries, refund me the money for the fries, and charge me for the Mac N Cheese. Which is wasn't a problem. Something told me to check my sandwich's. I pulled over and that was wrong as well. I go in and tell the young lady at the counter. She took my bag and handed me my correct food. No apology, NOTHING. I use to come here a lot. But never again. Please hire people that have better customer service skills. This WAS one of my favorite Chick-fila's. read more

Chick-Fil-A in general is great but i go to this location all the time as it's right by my store. It's always great, but today on a rainy Tuesday throwing in free chicken minis to my order made all the difference. Appreciate all this store does, good food and great people! That's what it's all about. read more

The employees here are awful everytime they are rude and slow really crazy seeing how chic fil a has such a good reputation for customer service. This one clearly didn't get the memo. read more

I have been here 30 minutes and only seen the manager bring food out to people, and nobody has clean the tables or trash underneath the tables. read more

Always good service, compared to any other fast food chain. Don't let the long drive thru lines scare you away. They usually go pretty fast. Food is always hot, and fresh, love the waffle fries !! read more

The drive thru is slow - the salads are not good. Items are left out of order. The staff does not know the menu choices as well as the customers. I will no longer be eating at this restaurant. read more

Its chick fila always good and always busy. Will say it seemed a bit dirty compared to some others.

I've never had a more watered down hi c. I don't plan on ever returning to a place where you can ask for a soft drink and receive water. I recommend the Chik Fil A in beaver creek. Food comes quick and is always hot and the drinks aren't watered down. Also the ice is cheap at this Chik Fil A . I also found a black speck in my drink. read more

The food is good, but they are slow. There is no "fast" food about it. They definitely need more help first thing in the mornings. For such a busy location, food should be prepared and ready for the rush. There is no sense of urgency. I will have to start going to other places as I always allow time for a line, but no matter how much time I allow for, it still takes longer and it pushes me getting to work on time. For instance, the other day I was the second person in the line inside (the other was finishing their order at the counter) and it still took ten minutes to get my order after I placed the order. read more

Today I visited this restaurant and was extremely disappointed i am a student at waketech and decided to come her for lunch I ordered chicken sandwich combo and waited 45 minutes which may be late to class this will be the last time I come here watch several other customers come in and out if you are a student or a wild want to grab some lunch and on a restricted time don't come food is good service is slow. read more

I am always impressed by the level of service from Chick Fil A. This store is always clean and the staff always appears cheerful and happy. I always order a side of waffle fries to dip into my mayo and ketchup mixture. read more

Stopped here for the first time. The food was amazing hot yummy. Service was great. Hospitality never came around to refill drinks. The reason for three stars is the cleanliness. Very dirty, windows tables counters around the garbage cans. Seats r ripped. Some of the best food we ever had at a chick fila but shockingly dirty. MvDonalds is cleaner. Come on step it up. U r so much better than this. read more

Chick Fil a is awesome we love the friendly staff and the food is always great quality for being in the fast food marketplace. we definately support them and love the food. ,my favorite is the #4 spicey chicken read more

Consistently the worst chick fila I've ever been to, which is why I go so infrequently. This time they got my order right, but it took 20 minutes (no exaggeration) to get through the drive through line... which only had a total of 6 cars. I honestly haven't seen any type of business deliver so poorly so often. read more

Haven't tried the food, other than the gallon of sweet tea. Drive through is the slowest of slowest!! The worst part was when I was ordering at the drive through and was very polite and gracious, only to get a bad attitude response. Aren't they supposed to say...."My pleasure" as a staple??? Ye, I believe so. Well, I got a faint, "Uhum" by the lady at the drive through when I said, thank you. lol! Not kidding! Told the manager at the drive through once I pulled up. He just smiled and probably didn't take it too seriously. Love the sweet tea, however. read more

I don't know how this place has a near perfect rating. It's really not that great... First and foremost this place gets BUSY, but doesn't necessarily mean they step up their service. The drive thru is notoriously slow, so you're better off going inside. The line inside is long too, but they attempt to take your order quickly. Unfortunately, they'll forget parts of your order... read more

Worst Chick-Fil-a I have ever been to. Don't get me wrong... the food was good. I mean come on it's chick-fil-a. No it is the service and atmosphere that is terrible and not only on one occasion but 3 times which is why I refuse to go there anymore. Disinterested cashiers who don't even call you up just stare at you until you come up. Young employees gossiping in the bathroom. Bringing a bag full of trash into the kitchen where food it being prepared. Being ignored when you come up because they had gotten my order wrong, which they did twice. Also the garbage is so full and everyone ignores it. Heard one employee talking loudly about how much he doesn't want kids. Ridiculous. read more