Friendliest Chick-Fil-A we've ever been to! Our cashier, Whitney, truly went above and beyond to deliver excellent service. And every staff member we encountered was kind, caring, and attentive. Wish we had a Chick-Fil-A like this one in DC! P.S. The chocolate chip cookies are amaaaaaazing! read more

Strawberry milkshake and chicken club sandwhich are amazing read more

Chick-fil-A - Lunch on the run - Fast Food Near Me - Frederick, Maryland

Why is this the only chick fil a in Frederick. This place is always slammed pack. The drive thru was built backwards because you have to turn right to exit the drive thru but when people are entering the drive thru they block the dang exit. You can't park near the door of the entrance because the line is always wrapped across the parking spots. The food and service is okay but they need to move the people from the drive thru window. It is a drive thru and I don't know why they have a person standing outside the window, passing the food to the car. Okay.... that's stupid!! Come on chick fila!! Fix that!! read more

I love nuggys with sauce its bussin bussin and i just love their food so much and whoever made the nuggies needs a raise.

What can I say about this great establishment? Used the app to order dinner. Did not have to wait long for meal. Food was hot and divine. We each got what we wanted and the staff was super friendly. read more

Fast polite service Nice young people Such a huge difference compared to most fast food places. read more

Here again as I do love their chicken. I went inside today as their drive thru was super packed and takes a long time, too long really. Last time I was here when I got my order home it was the wrong item so that was disappointing. Today has been better. read more

I NEED A MEMBERSHIP WITH CHICK-FIL-A!! If you ask me what's my fav food I'll always say Chick-fil-A . I'd pay a membership if I could! Their salads and dressings are bomb! And never forget about their service! T H E B E S T ! Chick-fil-A in Frederick is my favorite. I made a mistake on my order today and and they didn't charged me for my food at all, so they're not just nice! They also pay me for my mistakes -Lowkey waiting for the membership read more

5 Stars for: Friendly Staff Great food Excellent ambience The store gets 1 star for slow drive thru service. Even in the evening time, the drive thru is full, and they need to expand their drive thru, just like the McDonald's on W. 7th Street. read more

I've been coming to this location for the past two years. Not once have I had an order to go or in the drive thru that wasn't wrong. I seriously don't know what the problem is, but wish they would get their act together. Forget to put fries in. Ordered and paid for a large fry, get home to only find a medium. Forget to put the chicken part in my order for a grilled chicken sandwich with a gluten free bun. Forget the drink that comes with the kids meal. I get that mistakes happen, and I'm not trying to be picky, but things are always majorly wrong with my order here. Every. Single. Time. read more

Almost always enjoy the food at Chick-fil-A and going here on occasion. The wait time is a little bit intimidating as it is pretty much always packed here. Hopefully with the new store opening, that will improve too. They do a good job and usually get our order correct as well. read more

We come to this place every month. The food is always hot and the order is always correct. I would not give 4 stars (like some other people) for the line or traffic. It's not their fault that it's the only one in the area. For the crowd of customers , they actually do a great job. read more

Good food (duh). Down fall, basically the only one in Frederick, so lines are ridiculously long. Plus side- they gave me a ton of extra food by accident. read more

Delivery is fantastic and super quick,I love everything one then menu and is my favorite restaurant.Everyone is super Kind,One of the workers got my order wrong but then they gave me a free meal on the house which is SUPER KIND :) go get your CHICK FIL A TODAY read more

I'm giving it two stars because the food never disappoints, I love Chick-fil-A. However, this location left a lot to be desired. No music playing when you enter the restaurant, tables were dirty, and the girls who took our order and delivered our food had tons of attitude. Waited a very long time for food and it wasn't terribly busy. My food was cold when it arrived and the bread was not fresh. Not reflective of the typical Chick-fil-A customer service or food quality. The Cathy family would be very disappointed. read more

Do these people hire Saints? I went here today and was not disappointed. It was really busy, but my food arrived before the girl at the cash register finished filling my soda! It was loud and I had a hard time understanding the cashier, but I had no problems or mix-ups with my order! And as I was leaving, one of the employees taking the orders of drive-thru patrons went to ask someone if they were having car troubles and needed help. He put their needs ahead of paying customers. Every place I go, the people are amazing! This restaurant was no exception! read more

Ahhhh, it's 6:30 am and my senses and tastebuds are brought to life with a morning salutation in the form of my first sip of Chik-fil-A Specialty grade, farmer direct coffee. My my, the creamy notes of caramel and cocoa add just a sinful hint of richness, while the high altitude arabica bean provides a solid foundation for which the primary flavor of the java is derived. Do I taste a hint of citrus? Maybe. Customer service was excellent. Great cup of joe. I give it 5 stars...CASE CLOSED! read more

We went to this location when we moved to Frederick four years ago, but stopped because the traffic pattern around the building was ridiculous and even dangerous. Received a coupon in the mail for a free chicken sandwich. My wife and I thought that this would be applied to our total order but no, it was actually for an additional chicken sandwich! We were charged the full amount for our meal and took home the extra chicken sandwich. The dog was happy about that. The sandwiches--all three of them--were piping hot when brought to our table. That's good. The waffle fries, however, were lukewarm, not crisp, and undercooked. Some sides, such as coleslaw, would have been appreciated. But there weren't any listed on the menu. I doubt that we will be back soon. Your mileage may vary. read more

I love this place and even though this place is usually pretty busy inside and outside it's worth the wait. I love the spicy chicken sandwich and recently I've been getting the tenders because I feel like I get more chicken. All the employees that work here are very friendly and come around and refill your drinks and make sure that you are having a great experience there. I would go here again and again and again. read more

Only getting 2 stars because the food is ok. The service is awful!!!! I have been to several chick fil a restaurants and this is the worst!!! I am alone with my toddler so I can't go get the things I need and not 1 employee has asked if they could help me! Plus I got attitude form the girl who took my order and the kid who brought my food! I will never and I mean never come to this location again!!! read more

Superb professionalism, unprecedented attentive service, is what I expect when I come to chick-fil- A. However, per my last visit, such was not the case. Not only was my order rushed, and uncared for, for lack of better words, I found my meal to be incorrect, for I requested all large very clearly, and received all mediums, almost out of spite. I received poor manners, and a lack of concern towards my family and myself. We are friendly people and did not express our expectations or feelings in person but will not hesitate to do so for our review. I expect fantastic customer service, as do most, from this wonderful establishment and received subpar service at best, and an incorrect order. I should, your management team, will take the proper precautions to avoid such service in the future. Thank you for your time. read more

I love Chick Fil A, decent service and great food! But the kids playground could use updating.

The food their is delicious and healthy and they have great customer service all the employees are super nice and when I order the chicken sandwich it was amazing way better than any burger I had before and the price is just right when you go to McDonald you have to pay 5.00$ and there not even good so if your hungry go to chicken fil a read more

Great food, friendly service and super clean. Can't go wrong with a Chick-Fil-A. I always try to hit one every trip I take.

The place was packed when we were there. The service was still fast, the food fresh and hot plus someone came to the table and asked us if we wanted our drinks refilled. Yes - it is fast food but it is great fast food. read more

With their dining room out of commission and a new one currently being built they could have just closed down but instead decided to show how well they could just drive thru up a notch. While lines can be long they get you through fairly quickly. And the food doesn't suffer. If you haven't tried it yet, dip you fries in their house sauce. It's amazing. read more

As far as fast food restaurants go Chick-fil-A is among the best. The faith based organization really displays itself the through the extremely courteous staff. The food is superior to most fast food restaurants and Chick-fil-A has a meal for any time of day. I have been to other Chick-fil-As and none come close to the service offered at the branch in Frederick. read more

I'm normally not interested in eating junk food. However, Chik-fila is not your normal fast good place. The service and food is always good. read more

Food is great and the servers are great. But is there a place on the planet that could have a more screwed up drive-thru process? I'm not sure there is. read more

The food is always good. The service is always fast and friendly. It's clean. Yes, the owner is a homo-hating asshole, and his politics are divisive and offensive, but when evaluating this restaurant on its own merits, you can't help but give it 5 stars. read more

Fast and clean restaurant. Their food is always looking sharp and fresh. Great place to eat chicken burger sandwiches. Fries also best too

Well I must say for yrs n yrs of going to Chick-fil-A I'm highly disappointed in the way this Chick-fil-A mannerism reacts in certain situations ,I recently moved to area from hagerstown I have to say I have never seen a finer cleaner or more pilot ppl working at a Chick-fil-A in hagerstown in my life now for the Fredrick Chick-fil-A I witness a customer in front of me in drive threw line have a problem n I have to say I was amazed at the way they handled the issue the employees was rude n also the manager at this location was very rude n could have cared less but it wasn't my problem at the time so I just continued about my way n got my food ,, now today in drive threw it's cold n rainy I understand probably not very fun but it's your job n it's not very hard to hand ppl there food the girl in drive threw line Carolyn was her name she has blonde hair has lots of attitude her n her freind Bailey have very childish attitudes think it's funny to whisper insulting comments to each other n giggle For this I will not be attending Chick-fil-A at this location anymore I thought it was the one decent place left we have went to Chick-fil-A's all over country im appalled at things I have seen here , I hope someone sees this n fixes these issues cause Chick-fil-A is better then that , so long for now! read more

The lines move fast and staff is friendly but they never cook the chicken nuggets completely their always still mushy the chicken is done and then the fried part is not and fries are usually mushy to with no salt I prefer the monocracy Blvd location! I read more

Incredibly greasy, slick, nasty floors, saw kids fall and nearly fell myself. Left multiple items off our order and ignored people at the counter for refills. Stay away from this location! read more

Always a pleasure- everyone here is so nice and the food is amazing. Waffle fries and a chicken sandwich are on my order every time. Love to throw in some nuggets as an appetizer. Tastey sauces paired up with the chicken keep me coming back for more! The staff even swings by to take trays away and refill drinks:) read more

Their customer service can not be beat. This is a busy place but the service is fast and efficient. The staff is friendly and helpful. It's fast food with a little extra pizazz. The food is consistently good and hot. Definitely recommend. read more

Every time I visit Virginia, I always visit a Chick-Fil-A because OMG, the food here is AMAZING and I can't get it in New York!! I know that they serve it at an NYU caf but it is definitely not the same. I've tried it. What I LOVE here: Chick-Fil-A Nuggets - HOLY MOLY!!! This is my ALL-TIME favorite. Definitely get it with their Polynesian Sauce. SO FRIGGIN' GOOD!! I used to get a salad and top it with these bad boys and add ranch. GLORIOUS! Original Chicken Sandwich - This sandwich is simple and great! You just have to be aware that it is literally a breaded chicken cutlet with two pickles on a bun. Nothing else. It tastes divine Spicy Chicken Sandwich Deluxe - Very good and flavorful with the spicy breaded chicken cutlet and cheese Chick-n-Strips Salad - Man, so good. And they give you enough chicken to have a piece of protein in every bite! French Fries - These french fries are delicious. Not too oily and the perfect amount of salt every time! Ice Dream - This is literally the best soft serve EVER. Very similar to UVA's icemilk. SO GOOD!!! I came to this particular store twice in 24 hours because I miss this food so much and I'm that obsessed. This branch was super busy both times that I went but they managed it well. It was really nice to have managers ask if they could refresh your drinks with free refills and to help you clear your table. read more

Great chicken sandwiches. Friendly and non-comatose employees (yes, Fast Food World, this is an important detail), a well-kept play area for the kids, and they've never gotten an order wrong. Chik-fil-A, in general, is the only fast food place that seems to understand the concept of customer service, and this location is no exception. read more

I have eaten here many times and have seen it go down the drain. I have seen the owner Bree yell at his employees that are underage and I have seen him brush of customers as if they weren't there at all. One time I was eating breakfast and one lady waiting for her food for 20 min. Yes I do understand that it was very busy, but to forget someone's food and then for the operator to begin to tell the customer that she is wrong and trying to steal is even more wrong. I talked to the lady later and she told me she called in 2 hours later and asked to speak to the operator/owner (I will use both). The employee said here he is right now, then the owner picked up the phone and said, "Yeah he's not here right now, Good bye" ???? Like what type of service is that. read more

They are too busy so drive thru line was long. Better than inside it seemed. Drive thru lady was impatient with us even though we were quick ordering. Ordered a salad with asian dressing and other stuff. without a word, without even looking at us shoved bags at us. ? Later, opened bags, salad dressing ordered was not there. People make mistakes but man, Plain salad for lunch?. Sandwhich was good in contrast. read more