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Chick-fil-A

3.6 (188 reviews)
Closed • Closed
Updated over 3 months ago

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What's the vibe?
Casual
Moderate noise
Good for kids
Outdoor seating

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Linda R.

One of many chick-fil-A restaurants. This location is almost always busy but don't despair as there are two drive through lanes and 3 inside registers to process orders. The staff are always friendly and the service is much faster than you might think as you look at the lines. Parents, there is an indoor play area for the kids. Dine-in area is clean. A fan favorite.

First time I've ever seen a Chick-Fil-A with no line
Bob J.

I love Chick-fil-a, but the service at this location is very subpar compared to other chick-fil-as i've been to. There was shockingly no line whatsoever in the drive-thru, yet we had to wait a few minutes for someone to take our order on the intercom. Then, we waited at the window for over 10 minutes for our food. Then, our meal bag was missing one of the entrees, so be sure to check that you have everything before driving away. It was good, it's just nowhere near the service that Chick-fil-A should have.

8 of nuggets salty
Jay M.

Used to eat at Chik fil a at airports and chicken sandwiches were always fresh. Stopped in as in the area ... ordered at counter a chicken sandwich, 8 pc nuggets, Carmel crumble milkshake. Asked for a mayonnaise, siracha dip sauce . No lister sign at counter which dipping sauces offered?? Why.. will save 3-5 minutes asking cashier what choices they have then repeating again, and then repeating as missed what raddled off . Dumb Easy to post a sticker sign on wall next to the counter kid meals sticker. Overhead sign wastes more ordering time too... should be right along on wall or laminated menus to view in entry queue line . Next he gives you a green table sign to sit down... meal shows up with no utensils, no milk shake , straw, napkins, so now you have to get up to push your way to trash barrels where straws are , napkins, no fork, or knife there?... now use a extra straw to spread mayo and chick fila sauce on sandwich which looks 1/2 size I used to get ??? Maybe Brandon inflation shrunk it too. Overcooked , salty taste.. didn't like even after Mayo, Fila chicken sauce in adding sauces. Then chicken nuggets eating with my fingers as couldn't get straw to stick in like a real fork to dip in sauces... double the needed sauces providers and 3-4 un used ones ended in trash ... milk shake was thankful for to wash down the salt surge on chicken, and nuggets... then check out the other pile of waste for an eat in meal vs take out all non green paper products ending in landfill for a dine in meal? Only one person of trash... wow... imagine a family of five trash pile? So much for Green environmental policies with Chik Fila corporation? Counted as least 20-25 employees all bumbling and bumping into one another in a small counter layout walking back and forth delivering meals to tables? 1/2 of employees working at 50 % utilization... looked busy walking around but not efficiently working due to corporate flawed processes ... wasted labor too... I don't see reason to return and I think Popeyes chicken sandwiches are bigger , moist chicken better now? Need healthier menu options too... better sides? Even KFC has smashed potatoes, cole slaw, corn, . A nice fish fillet like McDonald's would be nice .... Chicken stir fry bowl? Chicken pie?

Chicken

I ordered meal 3ct strips through the drive thru. Started to eat and then I realized that part of the chicken strips was raw. It's clear that when I saw the raw part, my appetite completely disappeared and I didn't eat anything. When I came to ask for a refund, I showed them that part of the chicken was raw. No one apologized. One of the girls at the checkout seemed to be mocking. When they made a refund, for some reason they made in 1.66$ less. I thought that in such moments, the least they could do was apologize for the ruined dinner and possible poisoning.

ows the outside of a restaurant
Mike R.

Delicious as always. It's a pleasure to be served. The chicken is by far the best of e best, all the other fast food places shouldn't even try to sell chicken. 100's of cars in the drive thru and we were served our food in a matter of minutes.

"Large" fries and spicy chicken sandwich
David C.

I've been to 4 Chick-fil-A locations total so far and this location was the worst out of the others. Woburn location was the best in my opinion. The reason why I say this Framingham location is bad, is because well...check the picture I attached. I ordered a large fries and I did get a large container but a quarter of fries were not there. Secondly, check the picture on the quality of how they assembled the sandwich. It looks like they flattened the sandwich and when they were handling the sandwich, it looks like they dug their thumb into the bun of the sandwich. Maybe those specific employees were careless but I think this is inexcusable. Thirdly, it took longer for me to get the sandwich and fries, compared to getting the same two items in other Chick-fil-A locations. I still like the other Chick-fil-A locations and their chicken sandwiches are amongst the best for fast food standards. Their sauce variety are game-changers when customizing your sandwich and fries. It is just this specific location that really bugged me about those things I mentioned. But other than that, this Framingham location has a lot of parking and the app was very easy to use. They should focus on quality.

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3 years ago

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7 years ago

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6 years ago

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9 years ago

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5 years ago

Fast and friendly service. Always so busy but wait is minimal. Love the spicy deluxe sandwich.

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4 years ago

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8 years ago

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6 years ago

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10 years ago

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5 years ago

This place is great. Manish and Tyler were very nice to chat with and the service was very fast.

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6 years ago

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3 years ago

Great food, quick service, and clean restaurant. Definitely recommend ordering ahead of time via the app!

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5 years ago

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6 years ago

Nice fast food option of chicken that tastes like chicken! I love their options of dipping sauces for the chicken tenders/nuggets!

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10 years ago

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6 years ago

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6 years ago

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8 years ago

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5 years ago

Chris the manager is awful and rude. No customer service. They forgot to give us 4 meals. Every time we go there always something missing

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8 years ago

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8 years ago

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8 years ago

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6 years ago

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9 years ago

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7 years ago

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6 years ago

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4 years ago

Shoddy service...messed up order and they couldn't care less...and lukewarm food. Oh well, won't be tempted to go back again.

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6 years ago

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9 years ago

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4 years ago

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6 years ago

You are so organized and efficient! You blow through the line in minutes. Nice job. God is blessing your business!

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9 years ago

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9 years ago

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6 years ago

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6 years ago

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4 years ago

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9 years ago

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