The food is very consistent and good. The drive thru takes too long so you need to go in. The staff is the most polite in fast food they are trained that way which is part of their brand. Its generally crowded when we go lots of family and noise. Have been trying more of their salads which are very good the fiesta one is our favorite. read more

I like this Chick-fil-A! This one is located in Framingham & is down the street from Natick Mall. They also have a drive-thru here which is AWESOME for if you want to grab something quick! The service is amazing every time and my order always comes out so perfect + fast. They've definitely got a good system going here though because even when I have experienced a line for drive thru, I don't recall ever having to wait a long time. My usual order that I always have to get from Chick-fil-A is a spicy chicken deluxe w/ waffle fries, lemonade w/ less ice, & for sauces, I like to get Polynesian + Chick-fil-A sauce. The nuggets are also very tasty and highly recommend. Definitely pricier than other fast food spots like McDonald's, Burger King, Wendy's, etc, but it's worth the extra splurge. read more

I needed to get a quick dinner & when I looked in my app, the Smokehouse bacon chicken sandwich was recommended for me! I didn't even know this was on the menu! The original fried chicken sandwich was great as usual, but the sauce, bacon, & Colby Jack cheese elevated the experience! The drive thru line was very populated because it was 6pm & I was a little worried about how long my order would take if I went inside. I went inside to order & use the restroom, but they had my order out before I put my credit card away! Always so fast & friendly - great job Framingham CFA! read more

Chick-fil-A - Smokehouse BBQ Bacon Sandwich w/ Chick-fil-A Filet - Fast Food Near Me - Framingham, Massachusetts

Everyone was so accommodating and friendly here. The food was great and even though they messed up my order they were very quick to fix the mistake and apologize. Overall I had an amazing experience at this chick fil a! read more

I've been going to this location since the day it opened and it truly never fails. The customer service at any Chick fil a is next level, and I can confidently say they've only ever messed up an order of mine once or twice through all the years. Wild. There's always a welcoming greeting, they're great at accommodating meals if you need to make changes, and it's super efficient here. The drive thru in itself is so fast and well thought out. You can go in 1 of 2 lanes and there's always workers with iPads spread out (rain or shine) to take orders at your car window, instead of making you wait in a long line of cars for every single person to reach the microphone in the way front to order. My go-to meal is either the chicken sandwich meal with chick fil a sauce and ketchup. Or the 8 pc chicken meal. Both are delicious and I LOVE how you Chick fil a will actually include sauces in the bag when you request ones. No cheapin out for them! Amazing. Their milkshakes are also divine. Right now during the holidays you can get the peppermint milkshake. Simply Christmas in a cup. Too good. read more

This is a good place and the chicken sandwiches are great, but everytime we've gotten them, the fries are way, way oversalted. Location was very busy (Friday at noon), but staff processed our order quickly, pleasantly, and correctly. read more

One of many chick-fil-A restaurants. This location is almost always busy but don't despair as there are two drive through lanes and 3 inside registers to process orders. The staff are always friendly and the service is much faster than you might think as you look at the lines. Parents, there is an indoor play area for the kids. Dine-in area is clean. A fan favorite. read more

Chick-fil-A - Play area - Fast Food Near Me - Framingham, Massachusetts

I love Chick-fil-a, but the service at this location is very subpar compared to other chick-fil-as i've been to. There was shockingly no line whatsoever in the drive-thru, yet we had to wait a few minutes for someone to take our order on the intercom. Then, we waited at the window for over 10 minutes for our food. Then, our meal bag was missing one of the entrees, so be sure to check that you have everything before driving away. It was good, it's just nowhere near the service that Chick-fil-A should have. read more

Chick-fil-A - First time I've ever seen a Chick-Fil-A with no line - Fast Food Near Me - Framingham, Massachusetts

See all

Just plain chicken beasts on a burger bun. Fries are greasy and soggy. They need a bigger menu.

Used to eat at Chik fil a at airports and chicken sandwiches were always fresh. Stopped in as in the area ... ordered at counter a chicken sandwich, 8 pc nuggets, Carmel crumble milkshake. Asked for a mayonnaise, siracha dip sauce . No lister sign at counter which dipping sauces offered?? Why.. will save 3-5 minutes asking cashier what choices they have then repeating again, and then repeating as missed what raddled off . Dumb Easy to post a sticker sign on wall next to the counter kid meals sticker. Overhead sign wastes more ordering time too... should be right along on wall or laminated menus to view in entry queue line . Next he gives you a green table sign to sit down... meal shows up with no utensils, no milk shake , straw, napkins, so now you have to get up to push your way to trash barrels where straws are , napkins, no fork, or knife there?... now use a extra straw to spread mayo and chick fila sauce on sandwich which looks 1/2 size I used to get ??? Maybe Brandon inflation shrunk it too. Overcooked , salty taste.. didn't like even after Mayo, Fila chicken sauce in adding sauces. Then chicken nuggets eating with my fingers as couldn't get straw to stick in like a real fork to dip in sauces... double the needed sauces providers and 3-4 un used ones ended in trash ... milk shake was thankful for to wash down the salt surge on chicken, and nuggets... then check out the other pile of waste for an eat in meal vs take out all non green paper products ending in landfill for a dine in meal? Only one person of trash... wow... imagine a family of five trash pile? So much for Green environmental policies with Chik Fila corporation? Counted as least 20-25 employees all bumbling and bumping into one another in a small counter layout walking back and forth delivering meals to tables? 1/2 of employees working at 50 % utilization... looked busy walking around but not efficiently working due to corporate flawed processes ... wasted labor too... I don't see reason to return and I think Popeyes chicken sandwiches are bigger , moist chicken better now? Need healthier menu options too... better sides? Even KFC has smashed potatoes, cole slaw, corn, . A nice fish fillet like McDonald's would be nice .... Chicken stir fry bowl? Chicken pie? read more

See all

I ordered meal 3ct strips through the drive thru. Started to eat and then I realized that part of the chicken strips was raw. It's clear that when I saw the raw part, my appetite completely disappeared and I didn't eat anything. When I came to ask for a refund, I showed them that part of the chicken was raw. No one apologized. One of the girls at the checkout seemed to be mocking. When they made a refund, for some reason they made in 1.66$ less. I thought that in such moments, the least they could do was apologize for the ruined dinner and possible poisoning. read more

Chick-fil-A - Chicken - Fast Food Near Me - Framingham, Massachusetts

Crispy chicken was soggy. Fries were soggy. Wait time was absurdly long. Not sure what all the hype is about this place.

Our new Chick-Fil-A is fantastic and I'm very excited to go to the new location in Walpole. Their chicken sandwich is better than any competitors. I order mine without the pickles and always get a little nervous my order won't come out right but to my surprise they manage to get it right. I know this is a personal preference I am not a fan of waffle fries. If I am going to get them, I like them very, very crispy bordering on burnt!! I'm sure the cook is so afraid of burning them that it's just not worth ordering them. My sister ordered the grilled nuggets. She's trying to drop a couple of pounds and said they were delicious. Only 130 calories! My plain sandwich was 420 calories and worth every bite. I love they have diet lemonade so good. The service is not like any other drive thru. The kids were smiling, they walk up to your car and take your order then you pay at the next window. It all worked pretty well considering it's a new franchise. We ate in the car then went inside to wash our hands and use their very clean restroom. The restaurant was nicely organized with tables not on top of each other which I always like. I hate chairs back to back. It was very well lit. Like all the rest, closed on Sunday which I greatly admire. This new location is right by Walpole Mall very convenient. Enjoy! read more

Sick of ordering here and having my order messed up. Just ordered, got home, oh look they forgot to give me the sandwich that was PART OF MY MEAL. How do you forget the sandwich part of the sandwich meal? Not the first time either. But I've learned my lesson and won't be returning. And like I said, this has happened before. Tired of the incompetence. And sick of employees who just don't give a damn with the snide attitudes. read more

We do enjoy Chick-fil-a as our favorite fast food options. We love their Mac and cheese, and chicken tenders with a side of their sauce. Fountain soda is very expensive compared to Cumberland farms or McDonald's. We also have not figured out, why the CEO spends so much on advertising on late Saturday nights, when they are closed on Sundays? read more

Delicious as always. It's a pleasure to be served. The chicken is by far the best of e best, all the other fast food places shouldn't even try to sell chicken. 100's of cars in the drive thru and we were served our food in a matter of minutes. read more

Chick-fil-A - ows the outside of a restaurant - Fast Food Near Me - Framingham, Massachusetts

I've been to 4 Chick-fil-A locations total so far and this location was the worst out of the others. Woburn location was the best in my opinion. The reason why I say this Framingham location is bad, is because well...check the picture I attached. I ordered a large fries and I did get a large container but a quarter of fries were not there. Secondly, check the picture on the quality of how they assembled the sandwich. It looks like they flattened the sandwich and when they were handling the sandwich, it looks like they dug their thumb into the bun of the sandwich. Maybe those specific employees were careless but I think this is inexcusable. Thirdly, it took longer for me to get the sandwich and fries, compared to getting the same two items in other Chick-fil-A locations. I still like the other Chick-fil-A locations and their chicken sandwiches are amongst the best for fast food standards. Their sauce variety are game-changers when customizing your sandwich and fries. It is just this specific location that really bugged me about those things I mentioned. But other than that, this Framingham location has a lot of parking and the app was very easy to use. They should focus on quality. read more

Chick-fil-A - "Large" fries and spicy chicken sandwich - Fast Food Near Me - Framingham, Massachusetts

Got here at 10:27. While I'm ordering a girl comes and flips the menu over to the lunch side right at 10:30 and they deny me breakfast when I got here in time saying they don't have anything left.... How are you going to flip the menu I just looked at for three minutes in front of me while ordering then tell me I have to order lunch now? I legit just wanted a bacon egg and cheese biscuit meal they wanna act like stopping breakfast early is gonna get them out of their shift quicker. Shit ass service from a bunch of bible thumpers. read more

You advertised that you were offering a peppermint shake until Saturday, 1/6/2024. I called on behalf of my 11 year-old son today at 3:30 pm, 1/5/2024. The man who answered had a thick accent and all he could say was, "I'm sorry we don't have the peppermint shake. We ran out." He couldn't answer why they ran out a day early, even when they ran out today. Like a broken record player all he could answer was that "Chick Filet ran out of the peppermint shake." Please hire staff who can speak fluent English especially when you fall short of meeting your special promotional advertisement promises! "I'm sorry" doesn't cut it for an 11 year-old boy who has been patiently waiting, behaving well, and was looking forward to being rewarded with a peppermint shake! When you cannot meet your promotional promises and offer one sentence answers in broken English, Chick Filet comes off as out-right liars! read more

Oct2022: 4: I stopped by this location as a result of looking for a quickie spot to get a lunch break meal today. This is the first time I have felt that I had to score a Chick-fil-A lower because of a worker!! I really enjoy a quick-like restaurant where I can always count on the food quality, timeliness, and worker efficiency. I observed that the restaurant was quite full in the drive through areas, so I had enough time to walk inside to place my order. The location is fairly easy to locate in a mall development area tucked into quite a few trees hiding the signature color from immediately being seen. The restaurant itself was clean, but full of customers when I entered. I decided to get my items to go instead. I advised the cashier I had received a birthday reward and wanted to redeem it. She took my order and acted as if I had not said I wanted to redeem the reward when I scanned the QR Code. I asked her again directly if she got the reward code and she said I don't see it. I asked what were you going to do other than let me go without telling me about the missing item. She didn't answer and just signaled to another person who promptly and correctly completed the transaction. Add to the already bad actions, she gave me the cup filled with ice and I said I didn't want any in the cup. It's a small thing, but it's attention to detail that I really like about the workers at Chick-fil-A. This one needs to be closely supervised because she isn't ready to be alone if she can't process an order, prepare a drink, and get the provided information correct. read more

See all

Great quality at great prices.highly recommend to all Good people that care for their customers read more

We went through the drive through on a rainy night. I felt badly for the crew standing outside with tables to take our order. But everyone was very positive and friendly. I tried to tip the guy who took payment, but he politely refused. He just asked that we come back again to show how much we liked it. I got a shake which was tasty and a good thickness. My daughter greatly enjoyed her chicken fingers and fries. It was her first time there. I've only been once before for a shake. I'll have to try to food next time. Both of us could not get over how pleasant the staff was for a fast food place and for standing outside in the drizzle. read more

I really don't know why, but every single time I've ordered take-out from this Chick-fil-A location, it has been wrong. Sometimes, ridiculously wrong. I always order the spicy deluxe sandwich, with fries and a coke. What I've received instead is: - A regular, non-spicy, sandwich wrapped in lettuce, alongside a tub of mayonnaise (who in the world would ever eat that??) - A spicy sandwich, but no cheese, and zero sauces on the side - A spicy sandwich with no cheese, no pickles, and a half-empty carton of fries Maybe one of these days they will get the whole order correct... read more

I stopped into this location to grab some food after doing some shopping at Shopper's World. And it was a positive experience, as most visits to Chick-fila are. They got my drink order wrong but it was fixed easily enough. My food was ready and delivered to me almost as soon as I sat down. Apparently, you have to ask for the ketchup packets as they, for some reason, aren't kept out with the rest of the condiments. I'd totally hit this place up again the next time I'm out that way. read more

Chick-fil-A - Fast Food Near Me - Framingham, Massachusetts

I swear they have a cashier who cannot count change. I've been shorted on change and given too much change read more

Went to Chick-fil-A last night for dinner. I went to the drive thru and asked for a menu because I could not see the sign. The kid told me I didn't have one.then, he started to list off the menu really fast, and he was rude. The fries were soggy, and the grilled chicken was also soggy. The tomato was not fresh, and the lettuce was wilted. I will not go back. read more

Chick-fil-a is the best thing that happened to the world. They have some of the best chicken sandwiches for a fast food chain. Their waffle fries are also top notch especially when paired with your famous Chick-fil-a sauce. It always amazes me at how fast they are at getting the food out to you and how good their customer service is. Will definitely continue to come back whenever I'm craving some Chick-fil-a. FOOD:9/10 SERVICE: 9/10 RECOMMENDATION: Definitely try out the sauce read more

Chick-fil-A - Fast Food Near Me - Framingham, Massachusetts

See all

Very busy area but the quality of food is A+. Freshly made and delicious. Spicy sandwich is moist and flavorful. Cobb salad with avocado ranch dressing definitely hit the spot for a nice lunch with family and friends. Ty! read more

Chick-fil-A - Cobb Salad, avocado dressing - Fast Food Near Me - Framingham, Massachusetts

THE FOOD What is not to love about Chick-fil-A!! Been eating them so many times now and definitely,​ their chicken nuggets are​ my favorite compared to other fast food chains​! My husband always order​ the Spicy Deluxe Chicken burger because he likes spicy food! We also have tried their chicken tenders (good as well) and their salad (not bad) with avocado dressing! YUM! THE PLACE The place is medium and is always crowded during the weekends, especially Saturday! It is definitely family friendly, they also have a small area for kids to play with slides. It's also clean THE SERVICE PERFECT! Best service for a fast food chain! They sometimes gave your food to the table if you have to wait. All staff seems to be friendly, never had any bad experiences so far at this place. OVERALL Definitely will come back! read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Framingham, Massachusetts

See all

Can't beat a chick-fil-a sandwich. My favorite place to get a fried chicken sandwich. Not greasy like competitors chicken sandwiches. Great flavor and juicy. I like that they just put pickles on too. I like the soft serve ice cream here with the chocolate dip. When I am in the area I usually stop at this location and only had an issue once when they first opened (got wrong sandwich, spicy instead of original). Nuggets are good here too! (Recently got some at a competitor and they were inedible and charred upon recognition and therefore dried out). read more

Chick-fil-A - Original chick-fil-a sandwich - Fast Food Near Me - Framingham, Massachusetts

You can't go wrong with a quick run to Chick-fil-a. I'm so glad they decided to open one up in Framingham. The spicy chicken deluxe sandwich is my favorite item on the menu. You can't forget the chick fil a sauce either. The sauce with the waffle fries and on the deluxe sandwich is prime. You also have got to try their freshly baked chocolate chip cookies! The Framingham location is always packed. And if you're trying to go through the drive through during rush hour forget about it. But their drive through lines move pretty quick otherwise. And they're good about not messing up the orders and every order comes out hot. read more

Chick-fil-A - Spicy Chicken Deluxe, Fries, Chick-Fil-A Sauce - Fast Food Near Me - Framingham, Massachusetts

Drive-thru was a complete clown show. I'm sorry, but the location we usually go to (Westborough) is awesome, even when super busy. This location was rude to me, gave me trouble about a missing item (that I declared missing the MOMENT my bag was received), manager had to get involved (as if I stole the item). OMG, what a disaster. I'm all set with this location. I love me some chick-fil-a but this location disappointed. Unpleasant. read more

Bryson was so kind and attentive! The service was quick and easy! The food was great!

Our go to Chick-full-A location. They're super fast and everyone who work there are very friendly and polite. Great service and quick delivery! read more

Chick-fil-A - Fast Food Near Me - Framingham, Massachusetts

Their Cobb salad with the chicken nuggets is to die for. The chicken is nice and crispy, the salad is made with fresh ingredients. They do give you an option of choice of dressing I prefer the honey mustard or ranch dressing. My best friend and I bring these salads to the beach. The best Cobb salad around by far! read more

Had really bad service the last visit at Chick-fil-a here. This place is only getting two stars for their morning crew efficiency from previous experience. Last time I went to this location, it was in the afternoon and lines at the DT was long, as expected. I start ordering and this guy could not hear us and ends up just saying okay to everything. I also asked multiple times if I could use my reusable cup here and they said sure when we ordered, but when I got to the window, they handed me a cup and told me I couldn't use my reusable cup. The lady at the window was NOT nice about it. Like okay, I wouldn't be giving you my cup if I didn't get the ok from the guy at the order. I wouldn't have ordered the drink if I couldn't use my cup. Plus, I've asked multiple times. On top of that, my order was completely wrong. I asked for no tomatoes and pickles and they ended up putting the pickles on the sandwich and taking out the tomatoes and lettuce??? We also asked for 12 ct nuggets and got 8 ct. LOL. This place was a mess and a half at the drive thru during a rush. read more

Ugh. Ordered three deluxe sandwiches and fries. Spent a fortune, and nothing was worth it. NOT ONE THING. Sandwiches were meh. Even the french fries were half cooked. AND everything COLD. (okay - it was delivered but really, these places should have better insulated packaging for their deliveries). (AND they're not cheap old chick fil a-O) One point for chicken being well seasoned but overpriced and like I said COLD. and the bread is gummy. gah. I asked for extra pickles and got no extra pickles. VERY meh. read more

This food is amazing. If I could give 10 stars I would because Chick-fil-a is a great fast food place. My favorite item has to be the mac'n cheese Because I was thinking to myself saying "man I really want some mac'n cheese." So I went to Chick-fil-a read more

Went with the #1 original Chick-fil-A meal. It is a set meal, with a classic chicken sammich, medium size fountain drink and waffle fries. The fountain drink is a fountain drink. Nothing more to say here. Fries are not super crispy, but crispy and salty enough to be addicting. Fluffy yet dense interior. Also, not much grease on them. Decent overall. Now, for the sammich. The basic Chick-fil-A is comprised of 3 parts. 1 part burger roll, 1 part fried chicken filet, and 1 part 2 pickles. Always 2. The burger roll is a standard plastic looking roll. Although picturesque out the bag, with a glossy shine, it is easily crushed and disfigured when handling. It has a very light airy taste and texture, serves as a needed starch and medium to hold the chicken. But not much else going on here. The chicken filet is not super tender, but has some decent juice factor. Oily notes, salty, some stale spices, and perhaps some cayenne. Overall taste is that of a typical chicken tender. Pickles have salty generic pickle taste, do very little to add any complexity in taste or texture. So-So fast food. Don't plan to visit here again. read more

See all

I absolutely love Chic Fil A. I eat it at least once per month. I'm new to the Natick area so I decided to check out the one in town. I ordered through the drive thru. Customer service was good. Ordered a delux chicken sandwhich, regular fry, and large unsweetened tea. Also added an 8 piece nugget on the side. The fries and nuggets were hot and delish. The main course of all this food I bought (the deluxe chicken sandwhich) was disgusting. Very obvious it had been sitting for a quite a while : the lettuce was wilted and weak, the tomatoes were slimy and soggy, and the bottom bun was basically a large crouton. I was so shocked. I live 15 minutes away so another 30 minute round trip to take it back wasn't worth. This experience killed my monthly craving for chic fil a, and for that I hate you. P.S. sorry for the bite marks read more

Chick-fil-A - Fast Food Near Me - Framingham, Massachusetts