This place is great! It's new, nice and clean! Total plus! The playscape is pretty neat; my three year old loves it! It's in a convenient part of town! Best part is that the employees are extremely nice! They have a side table with all the sauces, unlike McDonalds, who will charge you for extra sauces. People will come out and get your food when you finish and they clean the tables immediately! Love the cleanliness of this place! The employees seem happy too, a total plus! The food is great and the lines are long at lunch, shows you how good their food is. A reminder, they are close on Sunday! LOL, I totally forgot. read more

Mediocre chicken sandwiches. McDonalds style buns. Waffle fries were ok. Maybe after all the hype I was expecting more. Actually, if you major in chicken sandwiches, you should really have a great chicken sandwich. Tried a regular chicken deluxe, which came with cheese on it. Ehhh. Tried the spicy chicken sandwich, which tasted spicy, but was simply hot for the sake of being hot. It was missing the spicy AND delicious factor. Ehhhh. The place was packed at 5pm on a Thursday, Lots of kids, but kids like McDonalds too, which doesn't say much. As for the service, it was GREAT! Excellent staff, very efficient, very polite. Service was surprisingly quick! Somebody even came by and offered to toss out our trash. They have the customer service angle down, its just too bad the food was so bland. Being a chain, the food is most likely just as lame wherever you go. So if you've been to one, odds are you've been to them all. And if this is your cup of tea ( or chicken), then go for it! I've seen four and five stars for Chick fil A's, some folks are easily amused, but I think Wendys chicken sandwich is better than this and I wouldn't give them four stars either. Maybe if I was driving through the desert and this was the only place for miles, then maybe I would pull in. But if I had any other choice, it wouldn't be this. read more

We've been in the Northern CT area for about 5 months now. As a creature of nature, my fiancé was worried when we moved that he wouldn't be near his routine stores and most of all, Chick Fil A! We both agree that we love this location. I have never had a complaint with the customer service at any location, and this one is no different. It's store in Enfield is the perfect pit stop for those shopping or if you need to hop off 91 for a quick bite. Unfortunately I think the process can move along a little quicker. With the holiday rush it seemed odd that when we visited there was only one lane open for the drive through. Not only does it pose a problem for those who were reaching the point of "hangry" but the line isn't long enough to accommodate the amount of cars. The line was spilling into the plaza road which seemed to jam up the normal traffic. In any case, I had a wonderful meal served with a Chick Fil A smile. We'll be back! read more

Chick-fil-A - Packed - Fast Food Near Me - Enfield, Connecticut

I am so sorry I can't give this Chick fil A a better rating. Only once have I been given good service. Other times I would asked for a lot of ketchup, mayo and salt, since I never know what will taste the best with their fries. A couple of times the girl has given me such a hard time. Telling me you only ordered a number 7. I was shocked, since Chick fil in other locations have been super nice and given me what ever condiments I want. Really I have no desire to explain that sometimes I like ketchup with my friies, sometimes I like mayo. Need mayo for my sandwich but I wont know until I start eating how much I will need. Who wants to do that! And I only get this when I go to Enfield. There is a girl that has a major additude. I try not to go there since the girl is so rude. Food is still great! read more

Best chicken sandwiches. We like to get the Chick fil A sandwich with extra pickles. Chicken is always breaded nicely around a good size portion of super juicy chicken on a nice soft bun. Can never go wrong with the waffle fries which are freshly made and super crisp. Milkshakes are very good, thick and creamy. Staff are always friendly and welcoming. Download their app to pay and/or earn points/rewards. read more

I mean, it is fast food. But at least it is clean, the employees are super friendly, and the place just overall has more pleasant vibes than other fast food places. We came here for a no frills quick breakfast; our kid is under 3 so totally age appropriate to play in the play area. She was so distracted that we were able to have adult conversation on a Saturday morning, which is the next best thing to be sleeping in. My only wish is that they had refill stations for soda. I mean refills are free and so cheap, why can't they just let us refill our own drinks, instead of making an employee come around and ask. read more

Like walking into a commercial. Everyone was soooo friendly, welcoming and on point. Food came quickly and looked (and tasted) picture perfect. Somewhat surreal but 100% appreciated. I would come here again in a heartbeat and applaud the team of employees for raising the bar on the customer service experience (and being consistent with it). read more

i'm visiting from long island, and this is the best chick-fil-a i've ever been to in my life. the staff was incredible during busy lunch. special shout-out to christa, she was a phenomenal and personable employee!!! will never forget this experience read more

Absolutely terrible service I don't care if Covid is around other companies do so much better waiting in line one day for 10 minutes and it never moved I expect better from Chick-fil-A but I guess when they come north their service goes down the toilet. read more

The variety of sauce that come with the nuggets are very good. Sandwiches are tasty. They have options for those on a diet, get the grilled chicken! Service is very good here. Everyone is polite and friendly. read more

This was a fantastic first adventure for myself and my daughter. During the wait my daughter fell hopelessly in love with the play area, however there was an accident and it needed to be closed. While my daughter found out she cried, the manager apologized and the waitress Gabby went above and beyond in finding a way to calm my daughter. Give that lady a raise! She is absolutely the reason this experience went from 4 stars to 5. I will without a doubt repeat business! read more

I will NEVER go to this chick-fil-a EVER AGAIN. I just waited 15-20mins (it's 9pm -- not even rush hour) in the drive through for my kids chicken nuggets, no apologies for the long wait and to top it off, they gave BOTH MY KIDS GRILLED CHICKEN NUGGETS -- when we wanted regular breaded chicken nuggets. Was hoping to get a quick meal for the kids but ended up going home starving and completely annoyed. Never. Again. read more

Food is delicious: my favorite is the spicy chicken, service is great: even though it's fast food, they have people bring you your food and refill your drinks, and place is clean which is a big plus! read more

Chick-fil-A - Spicy Chicken breakfast platter w/ sausage pepper gravy, scrambled eggs, biscuit, and I added a side of hash browns. - Fast Food Near Me - Enfield, Connecticut

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Healthier option for fast food, non greasy fried , grill chicken sandwich.. delicious !

Drove 20 miles for a grilled chicken wrap just to be told they were out of it for the night. There was a whole 2 hours before they were scheduled to close, they were just being lazy and didn't want to make more. Extremely poor service considering you have like five menu items. Lazy, lazy, lazy. read more

A rip off of Kentucky Fried Chicken and Popeyes. McDonald's is a lot better than Chick-fil-A.

They messed up my drive thru order and instead of a grilled chicken sandwich I got chicken strips. Turned around and went inside and they gave me a chicken club with Colby cheese. I give up. I tried, I dunno what else to say or do. It's not rocket science. While inside the restaurant another customer received the wrong order. I avoid McDonald's because of this style of customer service but I suppose for $20 that's still expecting too much. At least they got my 4 year old's order right. read more

First time at a Chick-fil-A. Super friendly staff. I came in to try their breakfast, but missed it (until 10:30 am), decided to try their sandwich. I had no expectations, but it was actually pretty good. Will come back to try their breakfast. read more

We love their chicken strips but we just bought a 4 pack. One of the strips wasn't even the size of my little finger. I could go to Olive Garden for a full lunch for what they charge. In addition, the drive thru line is long and slow. Also, their web site doesn't work properly to submit a complaint. read more

NEVER. AGAIN. WORST customer service I have EVER experienced. Ordered through the app for curbside pickup. Waited FORTY minutes to finally have my order handed to me missing beverages as well as dressing. It took me waiting 25+ minutes of waiting before I spoke to the first member of management. I informed them that the app claimed my order had been ready for almost 15. The manager checked on it and informed me that they were "making the order now". Several more minutes passed without anything being produced. I then checked with a second manager, who checked and came back stating he just had them start it when he checked. Five minutes, I was told. I explained that I had been waiting for well over 30 minutes at that point and would like a refund. I waited and eventually a third manager came out and delivered me a refund receipt and stated they were still waiting on my food order. Once the order was finally delivered, it took two more trips inside to retrieve missing items and to replace missing dressing they were out of. I received no apology at any point, and the staff could have cared less. I will never go to this location again. read more

Not a fan, chicken sandwich very dry, went a few times and was the same .. long lines tooo

I've been to this location twice in the last 2 weeks and both times they messed my small order up , the staff doesn't smile like the other locations, I ordered the grilled chicken and egg whites on a muffin they put it on a biscuit with cold cheese, this is the worst chic-fil- a in the area , I have ate at them all. Needs new management asap read more

40 minute wait for chicken nuggets on a Saturday ... They can take their chicken and their intolerance and stick where the sun don't shine ... Anyone who would wait 40 minutes for chicken more than once should have their head examined .... read more

This Chick-fil-A is the worst in ct they have my husband seltzer water in place of our drinks wasn't even the proper order the nuggets were cold and mushy and the fries were so salty the one in west Hartford is amazing food is always nice and crunchy fully done fries not horribly salty and their lines is long and not eff the one in west Hartford has two lines and two different lanes to pay moves faster and your food ain't cold I was mad about my food and waited 15 minutes for it never again read more

Good food. Good ketchup packets. Decent wait time. Definitely go again if I'm.out this way

I absolutely love Chick-fil-A and this location is very convenient and fast! They are always fully staffed and ready to greet you with a smile while dining in or going thru the drive thru window. I prefer drive thru myself. My go to is the chicken nuggets and waffle fries. The prices are decent and and the quality is superb. One of my favorite fast food establishments read more

Went to Chick-fil-A at a casino, wasn't very good. I got the chicken nugget and waffle fry meal, and a water. One of my friends got a milkshake, and the bottom of the cup broke open! The chicken nuggets weren't anything special, same with the fries. Recommend if you're looking for a quick place to go and want some healthier options. read more

What can I say? Chick-fil-A has the absolute best chicken sandwiches hands down. Their fil-A sauce is an awesome topping to the chicken, which is always hot and cooked perfectly. Add a side of their waffle fries and frozen lemonade and....perfect. read more

I stopped in because a friend wanted to get lunch, but I won't spend my money on a business with a sick political agenda like Chick-fil-A's. Stick to making chicken and stop with the proselytizing and maybe I'll become a customer but until then, no matter how polite the staff is, it will not feel welcoming. read more

Good is very good, fresh & crispy. Many options to choose from. Staff is friendly, very helpful and happy to serve. I had a great experience coming here. Will return to this location! read more

Love this place! The food is always fresh and the staff has the good Christian values of the founders.

The service is wayyyyyy too slow. The young team needs to come up with a better system to get the food out in a timely manner.

Visit the area regularly and stop in for a quick biscuit. This facility is not up to standards anywhere else in the country. Long waits with no line 15 min wait for one chicken biscuit with one person inside and one at the window??? Also a huge miss with the lack of genuine customer service chick fil a always delivers....nothing delivered here :( not even a "my pleasure" read more

Best breakfast fast food place I have ever had. It is very fast so you will be eating in 5 mins.

Always super friendly and hospitable at this location (especially compared to the newer location in West Hartford)! Food was as expected for a fast food chicken place, so I base my fast food experiences more on service. The drive thru was pretty quick and they were overly nice, which is a nice change from the workers at other chains! read more

Wtf is everyone all raving about this place for years now?? I got here and did not feel welcome. The people that worked there were not nice so what is everyone on yelp talking about? We ordered the 12 piece and it costs about 9 dollars for what? I had a piece of chicken that was the size of my thumb nail. Now I get it if it was an extra but they counted it as one. I'll NEVER go back here. Don't waste your time foreal! Shoot if anything get Popeyes.. worth the $$ and the people are always nice. Well this is the one on Fairfield Ave in bpt! read more

Chick-fil-A - U call this a nugget?? And they gave us like 6 waffle fries. Come on for almost $9? #BYE - Fast Food Near Me - Enfield, Connecticut

Friendly service, full out menu, great food, extremely clean...can't get any better than this chain!

I'm not sure why we needed another fast food chain, this one is about the same as the rest, it's pretty much the same as McDonalds but with an emphasis on chicken read more

Food is wonderful, always hot and fresh. Customer service is phenomenal. I usually go through the drive thru and they are meticulous. I always have utensils, straws, sauce, napkins, etc. and my order is always correct. Staff members are very pleasant and professional. read more

Forget what you heard about Popeyes chicken sandwich , Chick -fil-A's is the best! Very tasty!