0/10. Service is terrible. Always a wait!!!! Food always cold (breakfast and lunch) no matter what time you come. Worst location ever

It's hard not to give CFA 5 stars to be honest. There's nothing wrong with this place except that maybe it's not the healthiest choice for dinner. Otherwise, this location like every other I've ever been to, is filled with pleasant people whose parents raised them right. The food is delicious, always clean and the people make this the best convenience food restaurant in the world and this location was no exception. read more

Horrible, I just went and we got a chick deluxe, chicken strips, nuggets and fries and the chicken was horrible. Dry and obviously made earlier in the day and sold to me as the driest chicken in the state of GA. On a good note, my kids like the yogurt and ice cream they had. read more

The staff at this chick fil a make the experience amazing! The restaurant is very clean and the staff are constantly checking on guests. The food is great and hot. Thank you for such a nice experience! read more

I walked up and management was rude about me not being able to order. They asked me to stand outside in drive thru with cars!! They would not take my order even though i am at the restaurant. I was refused service because i did not have a car at the moment. I figured they would help me out and get my food prepared but instead i was forced to stand outside in the middle of the night!! I ended up cancelling my order and getting Carrabba's next door. I would recommend avoiding this Chick-fil-A at all cost. The management & employees have been horrible for years. It seems like there is a new person working everyday that does not know what to do. The management told me I have to WALK through a DRIVE through in the middle if the night, drive through employee told me to go to the drive through window, and the people in the window told me to go back around to the front!! So i walked back inside and pleaded for my order and was kicked out of the store!! Never will be coming back to this particular CHIK-FIL-A. read more

I went the day I originally wrote this review. I dined in because I had a free entree coupon that someone gave to me. No money spent, can't beat that. As I was wrapping up lunch, an employee, who so happened to be a middle aged lady, approached me and offered me a mint. Her smile was genuine, bright and white. She went around the dining room offering that smile and mints. WHAT!!!! I have never had that at any fast food restaurant. I don't want anything else fast except Chipotle and this Chic-Fil-A. Sorry, got excited. Customer service is everything to me. read more

My first visit to a chain that has table service was great. This very kid friendly spot was above par for whatever my expectation of a mass market chicken outlet could be. Service was polite and gracious about everything from cleaning tables to preparing kids mats. I have never been to a fast food place like this in the Northwest part of the country. I love In-N-Out as a regional chain more only because I like burgers more than chicken. I will never write a review for McDs, BgrKng or any of the other chains until they have service like this. read more

Great service!! I went through the drive thru with a pretty large order.. and during lunch. Everyone got the order together really quick and they were happy to do it. I also noticed that everyone seemed to be laughing and having a good time while doing a great job with the order. Great experience. They got the order 100% right! read more

As usually Chick-Fil-A is on point. I walk into a crowded restaurant and am greeted from someone behind the counter. I head to the right to go to the restroom to change clothes quickly before my friend arrives. I enter the restroom and I think is this Nakato, the Ritz, Ray's on the River? When did CFA get a "Fabulous" bathroom???? Anyway I probably stayed in there longer than I needed too just looking at the nice sinks and fancy bathroom decor. Nice clean and big enough to handle large crowds quickly. The rest of the restaurant was just as nice and clean as well. We ordered our meals which were both just what we ordered and fresh and hot like I like my food. Then we headed out of here ready to shop on a full belly and full of energy as well. read more

The the breakfast food at chick fil a makes me sick all day long the biscuit always fall apart into crumbles just aweful

The dirtiest, most unorganized Chik Fil A I've ever been in. Gave 2 stars only because the food is always good.

First time in Georgia and my coworker told me that this was a chain that I had to try before we left for California. This was my last meal before I went home to CALI! This was a different fast food joint I have gone to, we paid the same way, but the workers actually brought our trays to our table and asked if we needed anything else? So nice! Southern Hospitality? I ordered the fried chicken nuggets, grilled nuggets and came with waffle fries. The nuggets weren't rubbery like MCD nuggets, it tasted like real chicken chunks but deep fried,. anything fried is good to me. The grilled nuggets weren't as tasty but the waffle fries were delicious. Normally waffle fries are hard to eat, they usually cut the top of my gums, but these were crunchy but soft and I was able to put a whole waffle fry in my mouth. They also have tons of sauces, but my favorite was their prepackaged Texas Pete hot sauce! Also had my first sweet tea in Georgia,. pretty darn good! read more

Ordered food via app at 10am... waited in extra long line.. get to the window... "We're out of breakfast items" The worst! They need to stop advertising breakfast end at 10:30am because this is the 3rd time this has happened! Getting overpriced McDonald service.. I'm done with Chick-fil-A!!!!!!!!!!!!!!!! read more

This location, as with all Chick-fil-a locations, has great service. I don't normally frequent this location, but for some reason there was a very pleasant feel to the place externally and internally. There is a remnant of nature outside, and the inside is clean and bright. Great experience and great location. read more

Had an issue with my order the day before but they were closed. I called the next day explained my issue with my order and Edwin an employee replaced my order free of charge!!!! That's awesome customer service!!! read more

Very quick service in the Chick fil a drive thru on a friday night. Their icedream and waffle fries were still excellent, as was the nice customer service, but as mentioned before, the folks at the chicky pride themselves on their service. Thumbs up! read more

Cleaner than most other chains. Employees are always friendly and courteous at this location. When you dine in, they take time out and ask if you are having a great day and if in need of anything. It feels as if you're in an actual restaurant. Fries have only came out cold once at this location. Food is usually consistently well prepared and fresh at this location. My go-to meal is usually the spicy deluxe chicken sandwich with fries and iced vanilla coffee. Make sure to try their chic fil a sauce and Polynesian sauce as well! The Cobb salad with avocado lime ranch is amazing as well. read more

Chick-fil-A - Cobb salad no bacon - Fast Food Near Me - Duluth, Georgia

Don't get me wrong, I love chik fil a. The workers here are very friendly as always and service is great. The one thing I would say is that they always get at least one thing wrong whenever I order. I get that they are very busy, and a mistake every now and then is okay. But it is literally every time. This is the only complaint I have about it overall though. read more

AS far as 'fast-food' goes, Chik-fil-A has to be my single favorite spot(other than In-N-Out which isn't in GA). They have exceptional service all the time! Everything here is great, from their salad to sandwiches to fries to yogurt parfaits! I find their prices are great as well. The surprising thing, at least for me is that I never get that post-meal sick nasty feeling I get when I eat lesser quality food like mcdonalds. read more

I normally take my lunch to work but didn't one day so found the nearest chickfila because all the other options around here really suck (mcdonald's, BK etc). The drive thru was efficient even though they were crazy busy and the staff was great (which is a theme at any chickfila I have ever been to). Chicken sandwich and lemonade FTW! read more

First let's just say I NEVER LEAVE REVIEWS FOR ANYTHING. This location closes @ 10:00pm. I showed up @ 9:55pm (hate to be that person). Everyone was so polite and nice, food was VERY fresh. I was so happy!!! read more

This is a chickfila that I love. They have great service and the employees are very kind and caring. They greet me and thank me every time I am in the store. They are always busy, but they seem to work at a fast and accurate pace. If you are expecting a high class restaurant and you decide to judge chickfila against your experience at a stake house you are judging incorrectly. Chickfila is an upscale fast food restaurant. Go to Burger King and you will see why chickfila is one of the better choices. Not only in food, but service too. I would recommend this location to anyone looking for a great quick option for food. read more

Oh my so so this morning.. what's going on drive thru slower than walk in. I've been here several times and never have I experienced this.

Just placed my first delivery order, and I am very pleased. The service was excellent, the time was efficient, and my food was fresh. What topped it off was the location added a cute little cow with a thank you note, thanking me for my service/order. Made my day. Keep up the great work Chickfila read more

This location does a lot of promotions and events for holidays and such so it is really fun. The Halloween ones were really in to bring my son to. The service is always pleasant and fast. No complaints at all. read more

First time coming to this location as nice as it is, they did not provide me with my whole order. I did curbside order thinking it was better but i should have just waited in line. Feel like they should separate staff. Some staff should strictly do curbside and the other should strictly do drive thru that way there is no confusion. read more

This is the second time that I've been to this location and the service and the wait times are unbelievably bad. The last two visits I've averaged 35 to 40 minutes for one simple order. Won't be going back read more

Okay I am obsessed with this chick fil a. Like these are literally the sweetest most adorable people ever who work here. I go here pretty often because I work nearby and every single time they are just so nice and helpful. They even ask me how many sauces I want when I ask for sauce. The manager who stands at the booth outside who gives you your receipt is always so nice and happy! Seriously I was there today and it's pretty cold out but she was just so sweet and nice. Y'all are amazing. Thank you! read more

Always gets my order right, attentive and polite. They go above and beyond here and it shows!!

Great as always. In town for work and have eaten here twice. Always nice and is the per definition of customer service

Excellent service, food, everything. As with most Chick-Fil-A's, especially during lunch, this one was BUSY. When I arrived, there was a super long line. However, I went to the bathroom and when I got out, there wasn't anyone in line. The bathroom was relatively clean. I quickly got my food. As is typical for Chick-Fil-A, service was not only fast but friendly. A lady came around several times to make sure that I had everything I needed. She also took my tray and provided napkins. Overall, I had a great experience. read more

I ordered my food at 12pm for delivery. I received no updates about my order until it arrived at 1:36. I contacted the driver (Evelyn) and she sounded very rude over the phone. I asked what the eta was and she said "yeah soon im on my way" in a mean tone. This call was at 1:14. It appeared that she was driving away from my house so I decided to call the store. Lindsey was very nice but said pretty much the same thing as the driver "she is on her way!" I waited 20 more minutes and finally hear my doorbell. The soggy bag was just sitting on my doorstep. I check my ring doorbell and the driver practically ran back to her van (probably to avoid confrontation). When I opened the bag I see my two boxes of medium fries barely halfway filled and soggy, my original chicken sandwich open, and my nuggets crushed. read more

I always venture out to this location for a juicy, spicy chicken sandwich & there tasteful lemonade that's gone in one sip. However, today the chicken sandwich was not to my liking. It seems that they cooked the chicken too long. It was dark and extra crispy. Not very tasteful! Of coarse, I was back at my desk when I opened the silver package it comes in and realize that they had jacked the sandwich up. Instead, I made the best of the over crispy sandwich, by adding extra ketchup and mayo. Think goodness I had the lemonade to wash it down! I know next time to check the silver package before leaving the drive thru line. read more

This is my favorite chick-fil-a location. They are always fast, accurate, and very friendly! Many employees work on the busy weekend morning. read more

This has got to be the worst chickfila ive been to. Food is great as always but the service??? Why is there only ONE cashier working when the line is almost out the door? Why are you making us wait 20 minutes in line? And then another 10 minutes for our food to come out? We chose a fast food restaurant for a reason. Anyways you guys need to get more workers if you don't eant angry customers read more

Food is good, but now that I know the CEO political/social views I will not come back.

This Chick Fil A never disappoints. If anyone could model how running a business should be, it would be them. I work next door and see daily how extremely busy this Chick Fil A gets but they get people in and out and through the drive thru so incredibly fast while maintaining such a bright, positive attitude. The staff is always friendly, especially Mrs. Diana. She is always so kind when i come in. The food is always hot and good and if anything is ever wrong (which is rarely), they will correct it without any problems or questions. I am thankful for this Chick Fil A read more

Great service ! Fantastic Staff! Where does your staff go for training? I say this because other Chick-fil-a locations have terrible customer service and they should learn from this store. The only thing I noticed a few times is some of the new people get your order wrong but the managers fix it quickly . I come here almost everyday for lunch ! read more

It is great customer service that is expected from a Chick-fil-a. I would love to say that, that is exactly what was received. From experience, trying to keep up with morning rush can be pretty tough. Although, as I sat there enjoying my breakfast, I realized nothing seemed to break their spirits. Every customer and ridiculous request was served with care and a smile, which is greatly appreciated and impressive. Chick-fil-a is generally phenomenal, but I will certainly choose and will be returning to this location regularly, as it is now one of my favorites. read more

Always good that's why I keep going back to customer service is off the chain and the food is delicious especially the cookies and cream shake extra thick read more