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    Chick-fil-A

    3.1 (70 reviews)
    Special Hours 10:30 am - 4:00 pm
    Updated 3 weeks ago

    Chick-fil-A Photos

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    Front counter
    Conrad L.

    Very clean inside and modern with a play place. Employees were constantly sweeping the floor and customer service was top notch.

    Center dining table area
    Cheryl T.

    We ordered via the mobile app with pickup inside the store. The food was ready and warm by our expected pick up time. All items matched our order. The tables appeared clean and not crowded. There is plenty of parking at this location too. Will go again if we are in the area!

    Half of an $18 meal with deceptive offer
    Mark B.

    I am terribly disappointed and feel betrayed by the bait-and-switch marketing I experienced while at the Deerfield, IL, location. Beware the Chick-fil-A "Be our guest" promotion offering "Your choice, our treat." This offer is only honored for specific products. My family does not frequent Chick-fil-A regularly, so the promotion was effective in attracting us to give them a try. When I presented the coupon to redeem for grilled nuggets to align with my low-carb lifestyle, I was told that only the traditional products were a part of the promotion. The Grilled Nuggets are a $0.70 premium above the Chick-fil-A nuggets and nearly twice the calories and eleven times the carbs. I plead my case, first with the cashier and then with the manager. I shared how disappointed I was and felt the promotion was deceptive. The manager retorted that many people do enjoy the offer. I further explained that my family does not consider Chick-fil-A among our meal options. As someone who markets my own business services, I know the tragedy of creating a promotion intended to raise awareness and create positive experiences only to have the opposite effect. While I understand that "many" may enjoy the promotion, who doesn't like free food? Unfortunately, the offer excludes those seeking a healthy option at their restaurant, forcing the far less healthy option over a difference of $0.70. The manager was unmoved and suggested that she would share my complaint with upper management. I am not confident that the message will be delivered or received. Best of luck to you, Chick-fil-A. You don't need my endorsement. You have a large and passionate brand following. I offer this review as constructive feedback on your marketing practices. The bottom line is that their promotion enticed me to give them a try, "their treat," and I ended up spending more than $18 on a meal for two rather than the offered and expected $13. Oh, and they got my wife's sandwich order wrong, too. Will we go back and add Chick-fil-A to our meal options, the intended purpose of the promotion? Ah, no.

    ows a hand holding a cone of ice cream
    Brenda K.

    I had a craving for something cold, so I just stopped by to get an ice cream cone! It was not bad at all!

    Chocolate Milkshake no cherry!
    Michael D.

    Chick fil a Don't Play! Went to the drive thru for a simple mobile pre order of nuggets and fries. Get to window and employee asks me to go around the corner to drive thru parking spot to wait for my food cuz it wasn't ready yet. I explain to the person the last time they made me wait in that space someone forgot my order and i had to wait a long time. So she tells some manager who comes to window and politely says Sir the nuggets are not done and I can't have you impede service, if you don't move I will call the police. Mind you I said nothing to this guy who came up to window. Not one word. Did not say I'm not moving. Nothing. To be threatened in this way really shocked me. And even after that i still said nothing and drove to where they said, because 1. I get the pressure the food service employees face. 2. The kid looked like he was in high school and probably not used to dealing with these situations and probably explains his response. But dam to be threatened with the police at a drive thru by simply explaining my previous experience? Chick fila please do better.

    Spicy Southwest Salad. Chicken was really spicy and quite good. The rest was blah.
    Jay K.

    I just don't get all the hype for this chicken joint. I've tried all I'm gonna try here. No more! It's just not good or craveable. From the chicken sandwiches to the chicken tenders to the crinkle cut tatters and the salad on my most recent visit it's just not all that good. I will say the spicy chicken on my salad WAS surprising spicy as advertised but the rest of it was not tasty at all. Bye-bye CFA

    Mac & Cheese
    Jennie M.

    First time ordering from here. Had the nuggets, fries & Mac & cheese. The Mac & cheese is very good. Very decadent. The nuggets were yummy. Nice flavoring. Perfect 2 bite sized.!The waffle fries were eh. They were a tad cold.

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    6 years ago

    Brand new but they seem to have everything running well. Sandwiches are tasty. Employees and friendly.

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    6 years ago

    Great addition to the community! Manager and staff were very nice and very knowledgeable about the background of where it began.

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    Page 2 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    Best chicken nuggets ever and the chicken minis are my favorite breakfast!!

    Mentioned in 2 reviews

    Read more highlights

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    4.2(318 reviews)
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    I've always seen the distinctive Cluckers car/truck bopping around and finally stopped in on a…read moreweeknight for dinner before a show at HPHS. My companion is vegetarian and had a variety of options. We ordered at the counter and picked a table. I ordered the grilled salmon with cornbread and green beans, and my companion had the chili. Chili was a large portion and she enjoyed it. The salmon had grill marks and a charred taste and was cooked well. It was the first day it had been on the menu, I would order it again. Green beans still had a bite to them which was exactly what I wanted. Mushy green beans are unappetizing. Corn bread was sweet. With lots of events at HPHS in my future, I will definitely be back.

    Super disappointed in this place. We had previously tried the Libertyville location and had a not…read moreso great experience there, that we were given a gift card to make up for the disappointment. We finally decided to give them another shot at their HighWood location and I can say, we will probably never eat there again. It wasn't the food, it was more the service. So we ordered our family fest for dine it. The restaurant wasn't packed, but was occupied with a good amount diners. We weren't given enough silverware, so we requested more and got handed a basket with silverware. I went to place it on the table and it laid unevenly, so I lifted it up and found what looked like a black rubber stopper. After inspecting it more, I realized it was a rubber chair foot covering. How the hell it ended up on the table, I don't really know, except I'm pretty sure it was stuck onto the bottom of the basket that they gave me. Regardless- how unsanitary. How was something that should be on the bottom of a chair, make its way on top of a table?? And when I brought it to the attention of one of the workers- he "apologized" like it was no big deal. By then I had already lost my appetite. It made me question the cleanliness of the place... never again....

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    Johnnie Mae's Soul Food - Catfish,  Cajun Fries & Shrimp

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    4.6(46 reviews)
    4.1 mi

    Had the pleasure of coming to this wonderful place with my cousins. The food was incredible. It's a…read moresmall restaurant with incredible flavors. They will soon be expanding the space to include a bar and more tables. I am from California, so I look forward to see what they do to the place when I get back. I ordered the Etoufee Egg Rolls, Wings, and Jambalaya. My cousin ordered a burger, and his son ordered the Mac and cheese. OMG - the egg rolls were incredible. It came with a roumalade that I think they need to bottle up and sell. It's the kinda sauce you'd want to put on everything. I liked the texture and flavor of the wrap and omg the flavors tasted like they were wrapped in love. Chloe, the owner, told us that the jambalaya ones are even better. I was already ordering the jambalaya so I opted for the etouffee to get a wider variety of flavors. I ordered the wings with the lemon pepper and buffalo seasoning. The combo was a little salty, but good. That roumalade with it was bombacious! The jambalaya won my heart. It gave me the warm fuzzies because it felt like a beautiful story unfolded with every bite. So many flavors to take your tastebuds on an incredible journey. Love that the food is cooked in beef tallow. You can taste it in the fries. The crispiness and omg - I miss the days before people cooked with vegetable oil. Looking forward to the day when I can come back again. PS- please bottle up that roumalade and sell it!

    Food was delicious, super nice workers! Place was nice and clean. Have ate here before and also was…read moreamazing and the Mac and cheese was amazing!

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    Fry the Coop - best chicken sandwich "SPICY BUTTER FRIED CHICKEN SANDWICH"

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    3.8(284 reviews)
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    I have to come to Fry the Coop more often. I really enjoy their chicken sandwiches. They are made…read moreto order, well seasoned and perfectly cooked. You can order different levels of spiciness. If you don't like spicy chicken, order the 1st level. It's not spicy at all. I order level 2. I've tried level 3 and it was too spicy for me. I find level 2 to be perfect, has the kick I enjoy, but not overly so and blow out my taste buds. We went when they had their $5 hot chicken sandwiches in honor of National Hot Chicken day. Not surprisingly, it was very busy. They still put out good food and EXCELLENT service. Everyone was so nice and they all handled the flow of people very well. I was so impressed. One of the managers, came around to the tables to tidy up and check in on all the guests. I have to remember to come more often!

    Listen... my husband really tested our marriage with this one He decided to go to Fry the Coop on…read morewhatever national chicken $5 special day they had last week... which CLEARLY the entire population also knew about. Man sat in the drive-thru for 2.5 HOURS. I wish I was exaggerating. At some point he had already gotten his shake and drink... and then just... continued waiting another 45 minutes for the food like it was a full-time job. Now here's the crazy part, after ALL that... the chicken was still a 10/5 for me Like??? How is it THAT good even after that experience?? I can only imagine how amazing this place is on a regular, non-chaotic, why-did-you-do-this-to-yourself type of day. Because if this was a 5/5 THROUGH the drive-thru madness... I'm already sold. Moral of the story: don't be like my husband. Go on a normal day. But DEFINITELY go. Delicious!!

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    Fry the Coop - Double fried Beef Tallow fries, served with pipping hot Cheddar Cheese Sauce.

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    Evanston Chicken Shack - Crispy & Juicy as always!

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    4.0(387 reviews)
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    Super cozy place. Food is made fast and simple. Great place for a late night snack/meal and can be…read morevery filling. Prices are super good too.

    I was able to smell the chicken a block away, so I had to try them…read more This place is a cute little hole in the wall. I ordered the 4 piece dark with mild sauce and a small rib tip. I also ordered a side of cole slaw and red beans and rice. The guy behind the counter said they don't have mild sauce for the chicken. Then he told me the sauces that they had, so I said no sauce. I guess he was also relating the sauces for the rib tips when I already said no sauce. They cook the chicken fresh and may take a little time. When I got home, I was ready to dig in but I found out the sauce discussion left my rib tips with no bbq sauce. I called them and a nice lady told me I would be taken care of the next time, I visit. Thank goodness, I had bbq sauce. But I tried the tips without sauce and they were seasoned well. I put on some Sweet Baby Rays on them and dang it was good. The tips were tender and a lot of meat. The chicken was so good that I wish I would have gotten more. It was seasoned and crunchy. The Cole slaw was okay and the red beans and rice was good, just which it had a little more pot liquor. I would definitely go back. Also the prices that they have online is really outdated.

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