Chicken was terrible, breading was too much and not flavorful and the chicken was dry!

Good friendly staff quality service with perfect temperature food I enjoyed it was impressed read more

KFC - Fast Food Near Me - Wheeling, Illinois

Not good at all. KFC used to be really great with the original recipe. Or an original recipe and got something that was overdone and crispy. Pretty awful. read more

KFC - Not original very crispy overdone chicken that was very dry - Fast Food Near Me - Wheeling, Illinois

Great food always! Good friendly service. This location is clean. Good location for me.

They literally said that they would take 8 minutes for my food which it literally took 26 minutes and half of my food was cold and give me the wrong drink read more

06/25/21 - Chicken wars continue as the quest for the best $3.99 chicken sandwich continues. Popeyes started this and everyone jumped into the competition. Sorry to say KFC isn't even close. The sandwich lacked breading & was way too salty. I asked for a sandwich straight out of the fryer. What I got wasn't even hot even though they told me it came straight out of the fryer. I'm not sure what happened to KFC, but they are sadly lacking way behind. Popeyes & Burger Kings Chicken sandwiches are both outstanding. My nephew is comparing this to Roost, but you can't compare a $3.99 sandwich to one that costs $11.19. That's like comparing a Big Mac to Au Chavel like night and day. read more

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I asked for bbq sauce specifically and they didn't put any. absolute trash. How the hell do you eat your chicken dry, honestly would rather stay hungry than eat this s*** read more

Bland and flavorless chicken cut into strange looking pieces. Not fresh. I think the chicken had been sitting in the warming tray for an hour. Skip. read more

The food is actually really good, the issue is, the Tuesday special for 10 dollars is only dark meat, not really a 8 piece as one would expect. The service was fine, we went with 2 breasts and 2 legs since we wanted some white meat and expected it, mashed potatoes and gravy was also good. read more

Ugh .... I've been waiting for "plant based" chicken at KFC For a couple of years now and so I had to run out and try it and it was such a disappointment, the nuggets were very greasy and they were not that flavourful and and so to be honest they are not as good as the chicken nuggets you can buy in the grocery store and bake on a cookie sheet..... I gave them 3 stars for at least trying .... By the way they are not vegan because they have been cooked in the same oil as chicken ... read more

KFC - Fast Food Near Me - Wheeling, Illinois

Went for a quick lunch and gave the drive through cash. They didn't give me back change. They gave me my food but still no change. I sat at the window and let them know I didn't have change back. The woman at the window went Okay, thanks! Then shut the window again and did not return so I just left. It was only 2 cents but legally that's still theft... read more

stopped by drive thru picked up 8 piece chicken original recipe the chicken was so delicious the service was fast ,curtious,, excellent

Still the best fried chicken Cole slaw is still the worlds best! I would recommend this KFC if you want the best

We tried to order a big work lunch in line and it would not accept any of our credit cards... so we ended up calling. They were not pleasant and the grilled chicken buckets which are still on the online menu apparently have not been Available for 2 years! We decided to order from Popeyes! read more

Unfortunately, I requested a large mashed potato upon looking at the serving. It definitely was not full to the rim, to make matters more complex, the assistant manager was borderline, rude, obviously, she does not understand proper etiquette. Make sure your portion of mashed potatoes is filled to the rim-if you have a hard time, go to corporate and believe me, they may have something to say! read more

Worst service ever! Got my online order wrong and had to drive back to get the rest of it! And when i went to get it...it was still wrong!

Ordered a 12 piece family meal. Instead of 3 drumsticks they gave me 3 extra wings. If you go there check your order before you drive away read more

the most welcoming enviormoment, food is delicious and place is 100% clean. The staff is friendly and quickly made the order. There's a Taco bell menu included in their restaurant! Manager and customers kind! read more

Had two extra sides with the $5 fillup, which comes with: 2 pieces of chicken (leg and thigh), drink, biscuit, side, and cookie. Pretty good deal, right? Unfortunately the meal was regrettable. I don't have the highest standards for fast food, but the chicken was extra greasy, and my cole slaw was frozen. The cashier was super friendly, but I was slightly annoyed that the menu said $1 for extra side, but that means one extra side. I was charged regular price for the 2nd extra side. Not a big deal, but it would've been appreciated if the verbiage was clearly spelled out. The restaurant is combined with Taco Bell, and I will say it was well stocked on condiments and utensils and has a clean interior. read more

KFC - $5 fillup with 2 extra sides. Cole slaw was frozen. It was a regrettable meal. - Fast Food Near Me - Wheeling, Illinois

I love love love the original recipe chicken at KFC. I don't get here enough and that has to be a good thing for my ever expanding COVID waistline. Yes I'm blaming covid and not my lack of any self control. I did do well here on this visit and instead of ordering a whole bucket of chicken (for leftovers you see?) I convinced my self to dial it down and get a Big Box Meal that had three pieces of that wonderful original chicken along with mashed potatoes, coleslaw and a surprising good biscuit. Like I said before, I usually order and eat just the chicken and nothing else but I do love they're mashed potatoes and the coleslaw was pretty good too. Other reviewers complain about waiting for chicken that has to be cooked and I get that, but for the flavor of the original good things comes to those that wait. The value here is zilch compared to a grocery store fried chicken (Jewel $6 for 8 pieces and good too) but the flavor of the original cannot be found anywhere else and with the coupons that show up in the mail box every now and then it makes it easier on the wallet. read more

Nuggets are good. Sauce good. Nugget crispy. Flavor BOLD. Service phenomenal. kfc 9/10

All Kentucky fried has gone down hill with quality of chicken they serve i will not eat this again til they squeeze the grease off the tiny pieces they give you for the money read more

KFC - Coupons for greasy very small unhealthy portions - Fast Food Near Me - Wheeling, Illinois

I love fast food and I love fried chicken -- and I even like the spices and flavoring used in KFC's food. However, the cooking here is quite inconsistent in terms of food temperature, texture, and flavoring. Most of the problem here stems from the chicken not being very hot and crispy when I order from here (like it's been cooked and then placed under a heat lamp to keep warm). The experience I typically look for when going for fried chicken is biting into a crispy, crunchy batter which is barely cool enough not to burn my lips with a bite. Then experiencing a juicy and still steaming hot tender mouthful of delicious chicken meat. At this location, I feel like I'm just hoping to be lucky and run across a freshly fried batch of chicken. With spicy options like the zinger sandwich, I'm underwhelmed by how mild the spice is. If I wasn't told that it is supposed to be a spicy item, I might not ever recognize it as such. The sides can also be hit and miss. While the mashed potatoes are always an addictive mixture of fluffy potatoes and salty gravy, the biscuit is fluffy but bland (almost completely dependent on potatoes and gravy to provide any flavor). The potato wedges are typically a bit soggy rather than super crispy and the chocolate chip cookie is sweet and soft - but lacks any complexity. Overall, the I feel the execution of food temperature / texture could be better at this location and that the food could use more of the secret mix of herbs and spices that help distinguish it from other fried chicken options out there. read more

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I just love the food. They have kept their quality for all these years. Still great tasting food.

Feels weird to write a review for a fast-food joint, but hey, what the hell. Was looking for something quick and easy, but didn't want the usual burger, so we ended up here! Although we ate inside, there IS a drive-thru. This location is a KFC and Taco Bell combined. We ate KFC. Food was great! This was like my 3rd time here in the past 6 years, and I've always been satisfied. There have been other KFC locations (Palatine, and even Vernon Hills) that I haven't been satisfied with, so it's a pleasant surprise to walk away happy. My only complaint is that the tables were all kinda messy, sticky, crumby. Needed some serious cleaning. Other than that - I do give this place a thumbs-up!! Colonel, extra-crispy, please!! read more

This place is one of the best dine in resto that I had ever gone to! Their place is so uniquely great. I first came here yesterday and I can definitely say that I would like to come back again. They have such great service. Their staff are friendly, kind, professional, accommodating, cooperative, and patient which is a good thing since I would always ask their opinion. also, they would talk to you properly and help you with their menu and even regarding about the place. I ordered their Mango brisk tea, Chicken nuggets, Grilled chicken, and mash potatoes. Definitely recommending those. The look of their KFC is neat as well, I came from the Philippines and it looks quite homey to be honest. Missed this restaurant. I would definitely like to go here again if ever I had my free time. thank you for the wonderful experience! Keep up the great work guys! Kudos! read more

Ordering was a pain, the male kid taking my order was more interested in goofing off with his female coworker, instead of asking what sides I wanted he put in fries, and coleslaw. We finally got on the same page, or so I thought. How do you pack an order but somehow not pack the CHICKEN? Kentucky Fried...CHICKEN! I didn't order the lousy fries that the employee put in the box instead of the five chicken tenders. I also didn't get the additional biscuit I ordered and paid for. A call to the restaurant promised they would make it right on my next visit, uh I need dinner tonight. When I drove back, Joe the manager was very apologetic, and assured me he'd still take care of me on a future visit. One star because too many things went wrong on this visit to warrant anything higher. Seriously, the order is on the screen which only requires one to read, & then take enough pride in their role to serve with excellence read more

KFC - I didn't order the lousy looking fries. I did order, but didn't receive FIVE chicken tenders and an extra biscuit. - Fast Food Near Me - Wheeling, Illinois

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Just tried their new chicken tenders with their new sauce. It was alright. A good effort, but frankly, not quite up to snuff with Chick Fil A. The tenders were long and skinny so not too much substantial meat. This also made the breading a bit of an overkill. The commercials really drew me in, good job to the boys in marketing! Now they need to tell the kitchen to step it up! read more

I went to this place to get lunch right of the bet the employees just having fun not paying any attention to customer I ordered 4 piece combo and I asked 3 drumsticks and breast when I got back to the office I had 4 wings and that's it lol all dry I drove 15 min because I was craving chicken well no lunch for me today thanks KFC you will never see me there again read more

This restaurant is pathetic, I ordered The 20 piece meal and did not get what I paid for. I came in this store while during the COVID pandemic . The restaurant manager Joe said he would comp, I go into the store around 12pm. The kfc employee tashennia and Dianna said I will not comp you and the manger will not be in till 4. I told her I don't live in this area I live 1 hr away and that your manger said he would comp. I asked her please call and verify. I used to by my chicken here and never will give my business again. In fact I will make it my mission and hope this kfc goes out of business especially with employees like that. Shame on you for ruining my day. read more

Consistently the worst KFC I've ever been to. The only positive thing about this place is its location, because it's the only one around the northwest suburbs. Every time I go here, no matter whether I place my order inside or drive thru, it's always wrong. Apparently, they can't count the number of chicken you're supposed to have, as well as comprehend what sides you've actually ordered. Do yourselves a favor and skip this place entirely. read more

My sisters review says it all drove 30 minutes for no reason wasted our time big time.

This was the best take out experience I could have imagined. Definitely the best quick meal we've had during this stay at home order. Easy to order online, went to the drive thru, told them my name, drove around, my order was on a tray with my name on a sticker. I brought the food home and it was so hot and so good. I was honestly shocked at how delicious and perfect this meal was. I am so impressed I had to yelp it. Well done to this kfc. I've never been but I will definitely come back. This team should be praised during this difficult time. read more

They frequently get the order wrong, but besides that there's really no problems. The chairs and seats are pretty stiff, could be better. The prices have gone up a little since the virus began but that's typical. I think it's still worth it, but it does seem to be a little ridiculous to get such a small cup of rice or mashed potato for $2.50. Such a thing shouldn't really cost more than a dollar. read more

A lot of money for dry over cooked chicken. A call to the corporate office is a waste of time. Absolutely nothing will be done. Other places have better chicken for less. read more

It was ridiculous that I waited 10 minutes in the drive thru for a small side of mashed potatoes & gravy. They need a new system for people ordering chicken and them waiting to making it. Have parking spots like McDonald's to wait for your food. read more

Not at all recommended! Sometimes you feel like eating fast food and then you decide going to KFC. But after today's visit I am sure I am never ever going to eat at this fast food place. Cold, stale, greasy chicken. Checkout the attached photo. read more

KFC - Menu - Fast Food Near Me - Wheeling, Illinois

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A few weeks ago I went to KFC on Dundee Rd for a chicken sandwich. It was $6.99 with a side and a drink. I told the employee that I just wanted the sandwich, no side, no drink. Guess what I was charged? $6.99. Be careful that you are not being charged for product you don't take. By the way, really liked the sandwich. read more

Oh man the Colonel is doing Nashville Hot Chicken??? I'm pinching myself. I'm very pleased to report it is DANG good!! Got just the right amount of hot and a hint of brown sugar. A little greasy but DATS da way it is folks. Pickles on top is an authentic touch. I won't need to make the 350 mile drive down to Nashville anytime soon now. Thank you KFC and Yum Brands for filling this much needed chicken gap in the Chicago market. read more

This is hands down the worst fast food restaurant I've been to in my life. Time after time again I go here and my order is completely wrong. Whatever kid is working the window needs to not be in customer service. $40 worth of Taco Bell, no sauce, sure. $50 worth of kfc okay I'll make 4 items you didn't order. It's actually impressive to be this crappy of an establishment, I've legitimately never had a burnt bun from any other fast food restaurant in my life. Chicken chalupa NO tomato, here you go, extra tomatoes ! Absolutely ridiculous. These kids working here are either stoned to the heavens every shift or are straight up stupid. I'm sure I'll be back, can't wait to see what's messed up next time. How does KFC not have ranch ???? read more