I rarely leave bad reviews, but this experience was terrible from start to finish…read more First off, the food was cold and tasted old, like it had been sitting in a window for ages. The chicken was dry and overcooked instead of hot and juicy, and the fries were limp, greasy, and barely warm. What really pushed me over the edge was the portion size of the fries. I ordered large fries for my two girls, who absolutely LOVE Zaxby's fries and chicken, and what we got was a sad little handful of fries in each box. You can literally count them in the pictures. Calling that a "large" is honestly borderline robbery for the price you're charging. My kids were excited for their favorite meal and ended up disappointed, staring at a few cold fries and dried-out chicken strips. For what we paid, this is completely unacceptable. I've attached photos so management can see exactly what was served. This meal felt careless, lazy, and like no one bothered to check quality or portions before it went out. If this is the new standard, you're going to lose a lot of loyal customers. Sad and pathetic.

As a California native, I've never heard of Zaxbys until visiting Virginia. I don't expect much…read morefrom fast food restaurants, but the food was decent. The fries were average and the chicken was a bit chewy, but the seasoning was pretty good. 3 out of 5 stars.

Food is all made from scratch. Stop in and you won't regret it! We got the Philly cheese steak and…read morefries.

From the owner: Chef O.B.'s KountryBoi' Cookin stands out with its southern roots and city flair. The restaurant…read moreoffers a unique blend of southern comfort food with a touch of modern culinary creativity. The menu features homemade dishes like wings, philly cheese steaks, loaded potatoes, fries, and nachos, all crafted with love and passion. The Buttermilk Pie is a standout item, and the restaurant's commitment to quality and tradition is evident in every dish. Chef O.B. has created a place where customers can enjoy a true taste of comfort, with generous portions and fair prices. The restaurant's hours of operation are Wednesday & Thursday 11am - 8pm, Friday & Saturday 11am - 9pm, and Sunday 12 - 7pm, ensuring that customers can enjoy the culinary journey at their convenience.

My husband and I came through the drive thru, like we do most weekend lately, on our way to bowl…read more They were very very busy. The line was moving well, as usual. We really want to give a shout out to the young lady who took our order in the drive thru...Chloe. She was the most efficient employee we have encountered at this location. She was paying attention, not talking. To co workers while taking our order. She took the order quickly, read it back quickly ( and it was correct), gave us the total and finished the interaction and thanked us and told us to have a good evening. We complimented her, but wanted to leave this review as well. Great job Chloe and Chick fil A!!!

My son and I had to try the new Jalapeño Ranch Chicken Club sandwich. I got mine grilled and he got…read morethe original. It had the right amount of jalapeños, but I was confused on the ranch part. There was no ranch on it- I couldn't even taste a hint of ranch. I later asked an employee about it. She stated that she thought that it was supposed to have come with a ranch packet to add to it and asked of it did. Neither sandwich came with one. She then asked if it was good anyway, to which I replied yes, I was just confused on the taste without ranch since it was called a ranch club. She started that thought the bread was made of buttermilk ranch type but said that she had never tried the sandwich. I also got the Sprite Hibiscus Strawberry drink. No flavored refills available if you ordered that (which I think is the norm for most places) but I could come back and get a drink refill. Not a bad experience, but chick-fil-a is fairly expensive in my opinion and almost always regarded as a treat.

Burn chicken and the manger said to seve it to the customer. Biscuits are like little cookies .Food…read moreover all I give them 1.0 percent. People are tied of get bad food there. Food tastes like the floor cleaning products. Not a good place to eat.

We went through the drive thru and the worker had a big attitude, we ordered our food and I don't…read morethink she heard a thing we said. We asked for Mac and cheese and fries instead she gave us biscuits and mashed potatoes. Then when we went to tell her the order was wrong she yelled at us to move to the parking lot so she could get the other person to pull up. The place was busy but empty, 2 workers and loud. I don't understand why people have attitudes at work. Your the one who chose that job not me.

We had ordered the new sandwiches the jalapeno chicken.When we got it, no jalapenos, no crunchy…read morejalapeno, no jalapeno sauce, and it was also cold.Could not eat for dollars it's not worthing there.Their food is not good

The chicken Parmesan sandwich was good. The counter service…read moreperson along with management person were neither efficient nor friendly.

I came here today for the first time since they have opened. I figured I would give them a little…read morewhile to get the "quirks" out, lol. I did an online order through the app. I got the sesame chicken, orange chicken, bejing beef, rice, lo mein. The chicken dishes were on par. The bejing beef was good with an extra kick. The lo mein was very tasty, not dry. The rice was awful!!! Beyond awful rice. Why I gave 3 stars, there was no customer service when going inside. It was like I inconvenienced them. No greeting, No friendliness, No smile, No thank you. NOTHING!!!! I thrive on customer service when I go out to eat, if I don't get that I don't go back. It doesn't take much to just smile, greet me, and thank me. SMH, disappointed!!!!

Paid for a large side of noodles, box wasn't even filled all the way. Got sauce packets that came…read morecompletely empty. The gentleman working very hard in the kitchen clearly needed more help. To go orders get prioritized more than customers in the lobby. Normally have great and quick service today was very odd.

The food was out of this world good! Service was excellent! Very welcoming. Laid back atmosphere. I…read morewill be going back.

I'm all for supporting my people.. if only the decor matched the food they would be doing the…read morethang.. The food is kinda a hit or miss either it's over seasoned or under seasoned. I always get fried pork chops, candied yams and Mac and cheese or green beans... Am I going back? ABSOLUTELY!! Should you try it first yourself? ABSOLUTELY!!

This is my second review for this restaurant. My first experience wasn't great, so they got 3…read morestars. But, having just returned (for the first time since my original review), it was very different. I met a friend here for lunch. We set on the patio because he brought his dog. It's cool that they allow dogs on the patio. I arrived first. As soon as I sat down, I was served chips and salsa. The waiter then came over to take my drink order. When my friend arrived, he had his drink order taken immediately as well. We then ordered our meals and had planned on eating there. A change of plans occurred someone another meal and we were going to their place to eat. We changed our mind right as they were getting ready to serve our meals. They went ahead and boxed them up for us. They also brought my to go order. The waiter handled our bill quickly and efficiently. I'm giving them five stars for this review. I found no issues with the service, the environment, or the food.

Always well done location is beautiful and great center point for Danville. Food is great and have…read morewonderful options on level of spice.