Great location with decent parking. Clean play area for kids. I ordered our lunches on the app ahead of time and dined inside. So easy scanning the table's QR code and then they brought over our food. Delicious as usual! read more

Chick-fil-A - Play area - Fast Food Near Me - Columbus, Ohio

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Always great food and great service! Not as much seating for large groups, but having virtually no wait was great!

I used to go to this Chick Fil A a lot more often when I had to change buses nearby, but haven't been in a long time since they opened one closer to me. But I happened to be in the area again and stopped in. Really nothing much has changed over the years. It's still busy and full of children, but still very decent service. :) read more

This location is extremely disorganized, tables are a mess, not one clean table and service was below the standard expectations of a Chick-fil-A., floor was actually sticky. When we entered this establishment no one greeted us as we stood in line and waited, we had to be in line for about 5 mins prior to anyone asking us for our order. 5 mins doesn't sound like a long time, but when you literally are the only people in line, it's beyond absurd. Wait staff was friendly when they finally dropped the food off. The food definitely met the chick-fil-a expectations. read more

First time I got horrible service. We left because we stood at the counter for 6 minutes and no one acknowledged us. Even the managers walked past us. Won't be back to this one. Ever! read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

Worst Chick-fil-A drive-through ever. This has to be the slowest Chick-fil-A in the country. When ordering a spicy biscuit meal and that is all the employee asked do you want egg? Do you want cheese? Do you want mustard? Do you want this? Do you want that? Every single car in the drive-through delaying delaying delaying every vehicle. Then customers paying with card, their credit card reader is under the ordering window outside. Not at the building, but under their menu board. When vehicles are parked away from it, you have to get out of your vehicle to reach the board to swipe your card Very poorly set up Chick-fil-A. I'm not sure who the manager was I spoke with when I called back in, but take this for what it is and learned from this. Your restaurant is the slowest in the country. Your employees are extremely slow getting out your food I did not need an egg on my spicy biscuit nor have I ever been asked to put an egg on a spicy biscuit Burger King with only two employees would've been Going to Walmart and waiting through there Hella checkout lines would've been faster than waiting for four cars to get through the drive-through read more

I ordered 3 chicken biscuit meals and got 1 chicken biscuit meal, and the lady thought that I meant 3 extra apple juices. While yes I do understand it was a misunderstanding but it was silly to think that me and my dad would order just 1 sandwich even though I outright said out loud can we please get 3 chicken biscuit meals. And she didn't repeat back the order like they're supposed to do every time. read more

By far the best Chik Fil A I've been too. Shoutout to Zach for his excellent service ! Overall hospitality is through the roof. Definitely would recommend this location. read more

Chick-fil-A - Food - Fast Food Near Me - Columbus, Ohio

Morse Road location has remodeled the drive-thru and adjusted the inside and is now open for business. Free large fry for everyone with the app was awarded on the 8th. Chicken sandwich and Sunjoy read more

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Walked inside the restaurant and it seemed like a normal up to standard fast food joint. The spicy chicken sandwich was great and the fries were good too! I got my order taken almost immediately after walking in! read more

Skip the burgers, come to Chick-fil-a for the grilled or deep fried chicken strips. Best fast food restaurant.

This is the best service I've had in a while! All of the people were nice. The managers were amazing and it was just an amazing experience in general. Don't just come here for the food, come here for the experience! read more

We placed an online order while we were finishing up some other shopping in the area before heading over to Chick-fil-a. The line moved efficiently, even as it looked like they were conducting some training. Service was fast and friendly, and the food was hot and ready at the window, as well as accurate. The chicken sandwiches and fries were all excellent, but we still have a preference for the chocolate chip cookies from another location. read more

How can one not love chick-fil-A?! I love the spicy chicken sandwich and the spicy grilled chicken sandwich. I'm a huge fan of their waffle fries. Their salads are good- my favorite is the market salad with the apple cider vinaigrette. I like the Oreo yogurt strawberry parfait. The sauces are very good and they have a bunch of different for anybody. Personally my favorites are the ranch and honey mustard. I love their tea and lemonade! Their breakfast is good. I always get a their chicken on a biscuit which comes with hash browns. This place is always fast and great service. The lines are always long but it is always quicker than you think. read more

A quick breakfast stop. Their coffee was rich, the burritos a bit sloppy, but the service was amazing. It isn't the easiest location to get into, but once in line we zipped through. read more

I waited very patiently in line for about 10 minutes, waited for them to change drawers even had the manager ask if i was paying cash or card then as i'm next in line they let some women named Josephine who had just walked in cut in front of me. I waited for them to say something but they just took her order instead. I was supposed to be getting something to eat before going into work but it looks like l'Il just be going hungry tonight because I no longer have any time. read more

menu offers a variety of tasty options, with the classic chicken sandwich being a standout favorite. However, the limited Sunday hours can be a drawback for some. Overall, it's a popular choice for those seeking a reliable and delicious fast-food experience. read more

First time at chick fil a The menu boards are so brightly lit almost hurts to read them. Told the worker that it was our first time, no interest in helping answer questions, couldn't even answer a few simple questions about the kale crisp. Ordered grilled chicken nuggets, waffle fries and side salad. Salad good. Waffle fries were pale and limp, needed fried longer. Grilled nuggets looked like scrap left from the days production of grilled chicken, see picture of what they promote vs what they serve. Dry old chicken pieces. My husband got fried 8 piece nuggets and they were good. Overall overpriced for what they offer and we were disappointed. We won't plan a return trip anytime soon. read more

Chick-fil-A - Grilled chicken nuggets, comparison of what's on the menu board and what they actually serve. - Fast Food Near Me - Columbus, Ohio

Very friendly, first time having and the man (can't remember his name apart of marketing) gave cookies, and was extremely helpful! Thank you! read more

I am a platinum chick fil a member which means I spend a stupid amount of money at chick fil a every year. Arrived at the drive thru at 10:28 for breakfast and was told they aren't serving it right now. Very frustrating. read more

I don't give 1-star reviews easily... However, serving me a sandwich I ordered without pickles that has pickle juice all over it because it clearly had pickles removed, will do it. It wasn't even close to closing time either. 6:19pm on 7/6/23 read more

This was my first visit to this location in Columbus. Line outside seemed pretty extreme so I decided to run inside and order food to go. I've been to many chick fil e's. Nevada, Georgia, Florida and almost every location in and around Columbus. I ordered a spicy chicken and a small lemonade. For only 2 people in front of me it took awhile to receive food even though the sandwich conveyor was full of prepared sandwiches. Employees just standing everywhere while food just sat there. So not so fresh and made to order. Kind of made me sad to see food sitting in warmers. Any who.. First time ever the bread on my sandwich was stale hard and flaky dry. Also a pickle stem was placed in my sandwich as well. Lemonade was spot on. Not sure how I feel about stale bread. Will definitely be back, maybe not to this location but somewhere. read more

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Who doesn't like chicken. I love the fast, friendly service they have here. The chicken sandwiches are always hot, and waffle fries are delicious. Also a great option if you're on a diet as they offer salads, and grilled chicken options. read more

Messed up on my order employee was rude when i nicely asked for my second half of my order. After receiving the second half of my order they still got the order wrong again:( read more

The woman who took our order spoke very clearly, quickly, and accurately. Spectacular service. Truly the best Chick-fil-A!

I have been to this location about 4 times & always had a good experience. The employees are pleasant & attentive. My order has always been correct and hot. Milkshakes and lemonade are so good. The only downside would be that there is typically always a line in the drive thru but that's standard of pretty much any Chick-fil-A because of how popular the place is. The line seems to move as efficiently as possible, given the demand. I'll sometimes order inside but to-go, which I think is quicker. The place appears clean and orderly. read more

This is a new location in the city. I was excited to find that they would be building this location close to my home. Being that the are new I am trying my best to give them the benefit of the doubt that they will improve to the level of customer service that I come to expect from this brand. I recently had the ChickFilA chicken sandwich for the first time(I usually order the same thing every time with no deviation). I am now a fan. I also got the White Peach Tea Lemonade with is amazing. I think I will wait until the fall to visit here again. Grade: n/a read more

food was good, staff was nice, short wait but they forgot my CFA sauce. the receipt says "5 CFA sauce" but it's not in the bag read more

With a line of customers back to the door and drive thru cars around the building, I do not understand the hype. I got the chicken sandwich with waffle fries. Neither one had much flavor. My wife and I shared some chicken nuggets that were decent but small. The service was friendly and the store was clean and well lit. I guess I just prefer a chicken sandwich from Popeyes, McDonalds, or Wendys. read more

Terrible service they take your orders with multiple people standing outside no access to menu accept a nasty covid tablet

Chick Fil A fans rejoiced when the sign was posted with their new location on Morse across from Easton. (And if you have political problems with Chick-Fil-A I understand and you can stop reading now..) I've driven by a few times and the place has always been very crowded but today I decided to stop. Even thou the drive thru was very backed up, I thought it was worth a not very long wait. Which led to today's experience, a very unique one in the fast food drive thru lane - human interaction! Each drive thru lane was manned by a clerk with a tablet. She took my order ("No the microphones aren't broke, we just this way is quicker.") and my name. It was very quick (she has a menu in her hand.) I drove up to the building and here was a cashier, again outside, who took my money and gave me a receipt. Once I got to the window, I was greeted with my name and my order, quickly and efficiently. I must admit that despite the line, it was the quickest drive thru experience at a busy lunchtime period. Very impressive, Chick-Fil-A. read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

When this Chick-fil-A first opened I wasn't that impressed because they did not seem to be very attentive to customers. However they gave me a great experience today. Jared gave me exceptional service today along with the rest of the staff they were able to move a long line quickly restaurant was very clean they have sufficient staff to handle the traffic that came in. Location is very accessible to a 270 to the bus stop and other locations parking is accessible people are friendly customers the same to be satisfied they create a great atmosphere for customers Chick-fil-A is pretty well known in the industry but it's good to see a place that has happy employees. Managers were even nice enough to come around to see if customers were happy, read more

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I bought 40-piece chicken nuggets today from the morse road Columbus Ohio location. The nuggets were very salty, I didn't get to enjoyed them, it felt like money wasted on eating an actual salt. read more

Not a fan. Food is mediocre. Prices are expensive. Pickles on too much. Drive thru is takes a long time. Lots of youth that were too inattentive when given instructions, still have to call for help. Stop looking at your phone. You either love it or hate it. Please don't make me list better places for friendly service and far better chicken. #HCT read more

I go through i order a 12 ct nugget i get home and i have 4 tenders instead and they taste old im so annoyed i even wasted my time just to get that shit and my mac n cheese was half empty read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

Great service and super quick. Food was made exactly how I ordered it. Staff made an effort to pronouncing my name correctly and taught the other staff how to say it. I'll be coming here for lunch more often. The mobile order ahead app was down. So I just walked inside to order. read more

It's chick fil a, the food is good if you're in the mood for a chicken sandwich. Honestly this location is pretty good at order accuracy as well, but you get short changed on what you order. Commonly get the bun unbuttered, even though I don't order it that way. See my attached picture of the Mac and cheese. This is the most irritating thing. I've never ordered the Mac and cheese here and gotten more than half a container handed to me. No matter the size. This is a little absurd. The fries are the same way, you order a large to get the amount that should come in a medium. I'm short, food's good but prepare to be dissatisfied with the portion you thought you paid for. read more

Chick-fil-A - Large Mac and cheese before I've eaten any of it. Very disappointing portion. - Fast Food Near Me - Columbus, Ohio

This is the best Chick Fil A in Columbus. The food is always super fresh. They get you in and out of the line fast. They also are very friendly and pay attention to detail. read more

Excellent customer service. Sean and the rest of the crew deserve a raise. They are on top of everything. All smiles and awesome attitude. I wish every business had what you guys have. Positivity only creates positivity. I will 100% be recommending this location. Thank you so much. read more

Great service and food! Everyone is so kind. Good options for all diets too. It is a go to when traveling.