I'm sad to see low reviews. If you're local and get emails they always have community events which my kids love, it's always clean (there's a guy with a bad arm that makes sure everything is in order), they usually give my daughter the option of a stuffed cow-sometimes the employees don't but it's fun when they do! The food is always good and fresh, if you order in restaurant they bring the food to your table and don't ask for tips. There's always people there and the customers will spark to convo at times, only thing I don't like is when I want a refill...I hover at the counter awhile before they realize what I'm doing there sometimes-but those workers are busy so I understand. I love my local chick fil an especially the events-I appreciate you and I'm looking forward to see what you'll do got Thanksgiving and Christmas this year! read more

Chick-fil-A - Play area with big sis - Fast Food Near Me - Clinton, Maryland

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3/5 This Chick-fil-A has its pros and cons. On the positive side, the food is always fresh and tastes exactly how you'd expect from Chick-fil-A, hot, well-prepared, and consistent. That said, the service flow could definitely use some improvement. The drive-thru is almost always backed up, with the line wrapping around and even weaving through the parking lot. It makes it tricky (and a little chaotic) for cars trying to get in and out. When it comes time to order, you often end up speaking to multiple employees as the line creeps forward, instead of having one person take the full order. This happens even when I've placed a mobile pick-up order, which is supposed to be quicker. If you've got the patience to deal with the wait and the traffic flow, you'll be rewarded with fresh food, but don't expect a quick in-and-out. read more

This is my first time being at this location and I'm in LOOOVE with the layout!!. It's so different from the other locations in every way!.. everything is longer like it's not as soon as you walk up. The dining area is almost like a hall you have to walk down so much seating and one with a nice booth, high top tables like a bar set! The playground is a bit dark so it's difficult to see your child unless they have on something bright bright and the glare from the outside. Otherwise the food is Hot! The customer service is good Asmante was so nice and mannerable! and engaging in conversation. Outside of the darkness of the playground I'd absolutely come here!! read more

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Service is always speedy and friendly. Food is good. Sometimes I am missing some sauces.

Actually went thru the drive through relatively quickly even with the lines being backed up. Employees in the drove thru window were just chatting while waiting on food to be prepared. I at least got my sauces this time at chick fil a. Most other stores just forget them passively each time. I even got extra. I'd come back. Jake n kev read more

It's always great service at this location no matter how long the line is. The employees are very kind and patient. The food is always fresh. I normally get a Cobb salad but I got a Grilled Chicken Sandwich this time. The Key Lime Lemonade was tasty! read more

Chick-fil-A - Grilled Chicken Club Meal - A cheeseburger with lettuce, tomato, melted cheese, and bacon in a bun, held in a person's hand. - Fast Food Near Me - Clinton, Maryland

worst Chick-fil-A location. make sure you check your order. they forgot one of my drinks, didn't give me enough straws, forgot sauces I asked for and I was missing a sandwich. the food is also poorly thrown together and not fully or properly wrapped read more

Super busy! Massive drive through line... 20+ cars. Most parking spots are for take out. Hard to get out of the lot too. Sandwich was disappointing. Cob salad was very good. Portions here seamed smaller than other chick-Fil-A stores. read more

Some days in the morning I like to go get a little english muffin for breakfast. Today I was one of the only people in line and it still took 15 minutes for my one sandwich. After I got back to my place, ready to eat the sandwich, I open it up to see an english muffin,cheese,and egg white, no chicken. I put on the mobile order for no egg white not no chicken. And on the receipt it literally said no egg white. How do you even mess up that bad? read more

This is the ONLY location in the area that is guaranteed to screw up your order. Check your bag twice before pulling off-- you will definitely be missing something that's clearly on your receipt. Don't even waste your time. I read the other reviews before posting mine and I'm not surprised. The management and staff run this place like it's a Waffle House lol. Chaos, disarray and inconvenience. The one star is only because I can't leave zero. This specific location doesn't come close to the typical Chick-fil-A standards. read more

I used this location often but today I order a 4 piece strip meal. Everything was cold and burnt . I tried calling the store but no answer. This is not good at all. I spent over 12 dollars and couldnt enjoyed the meal read more

The Clinton location is the worst. The drive thru seemed like a mad house. It took forever to get our mobile drive thru order. Never knew that they had security there. Not sure if I'll be returning. read more

This CFL is terrible! I will not be going again!!! The kids/young people that work there are great and fine, but I've had problems with management since the beginning. They don't seem to care about the customer experience or overall satisfaction. My first big issue was their reluctance to cook foods well done or extra crispy. It's frustrating to pay high prices for fast food, then have to go home and put it in the air fryer to get it the way you like it. But I overlooked this because most CFLs have trended towards this, and this CFL is the closest to our home. My second big issue are the Amoy of fries they give you. Having worked in fast food before, I know how much it cost for the various sizes of fries and how much profit is made. I have an adverse primal reaction to my fries not being filled. It doesn't matter if it is CFL or McDonalds, fill my fry box dammit! Eight nuggets is eight nuggets, even though they are getting smaller, but I can't accept being jipped on my fries. The straw that broke the back today was Axel the manager. When I received my food , I checked my medium fries, which were just over half full. Axel saw my reaction, so I expressed my concern. She took my fries and walked over to the fry station as if she were going to remedy my problem. Instead she takes the same fries I gave her, puts them in a different bag, and gives them to me as if they are new. Couldn't even look me in the eye when I challenged her on it. Rather than make a scene, I decided to provide my review on yelp. This is an owner operator/ leadership issue. My CFL experiences are generally very positive, but this particular franchise store is detracting from the CFL brand and should be avoided. They are taking advantage of their convenience, but no real concern for the patrons and community. I'll travel the extra distance for a better experience. read more

Everyone you may know loves Chick-fil-A. I found this location very busy, the drive through was packed, the parking lot was packed and the inside also packed. Service was friendly and professional but every word sounded scripted and not authentic. The seating is sufficient and from a distance looks clean and in order. I wanted to avoid the long lines of the double drive through and went inside, what a mistake. My order was placed in less than a minute, good.. but my wait afterwards was too long. I had to ask a manager about my order and I needed to know what was the holdup just for a milkshake. The model usually works in any location but I'll have to give them some time to settle down or gel as a team before I return. I visited at a non peak time and that might be why I was some what disappointed. If you choose to visit now please pack your patience. read more

Chick-fil-A - New to the community sign - Fast Food Near Me - Clinton, Maryland

So happy to see they have sugar free lemonade. Tastes great! People w/ kidney disorders or disease today to stay away from dark sodas. Most restaurants carry Coke products only. read more

First time here and ordered a large fry, it was really a small fry with napkins filling the space. the rest of the food was good read more

Chick-fil-A - Lg Fry - A red paper container with the Chick-fil-A logo, containing some remaining popcorn pieces, placed on a crumpled paper bag. - Fast Food Near Me - Clinton, Maryland

Came here and got some good breakfast burritos. Their Covid-19 precautions are one of the best. They have floor markers for social distancing, plastic shields across the entire order counter, hand sanitizer at the door and employees are wearing gloves and masks. I got two Hash Brown Scramble Burritos, one had sliced chicken nuggets and the other had sliced grilled chicken. They also contained crispy hash browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. They each came with a pack of Jalapeño Salsa. You can order it with sausage instead of chicken. You can also order it without hash browns. The quality of the ingredients were excellent. The Jalapeño Salsa was mildly hot and the flavor was slightly tangy. It complemented the burrito well. The overall flavor of the burrito needed a little help. I needed to add salt, pepper and garlic powder to round it out.. Enjoyed it a lot that way. The price was very affordable. The service was quick and the restaurant was immaculate. I'll be back to try other items that I haven't tried before. Ignore the average yelp rating. The reviews are old. Service is a constantly changing condition at ALL restaurants. The food is the most important factor in picking a restaurant. This restaurant is always busy, so lots of people like it. read more

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Ordered via the mobile app. Everything was just as I order, fast and hot. Lunch time is very busy so I go inside to get the food where the friendly staff works as fast as they can. read more

This the only Chick-fil-A I ever been too that messes up orders. It may be due it being a lot of younger people that work at the location. Staff is horrible worst customer service and the inside slow as hell. Should hire new staff. The Popeyes which is located across the street has better customer service. read more

You know how they say Chick-fil-A has the best customer service of all fast food restaurants... not this location.

If i give this place zero stars , i would , i called and called the restaurant due to my order not being on time . It wasn't even getting prepared! They are quick to take the money but never got my order ! I HATE THIS PLACE read more

Walked in yesterday, ordered a four piece strip, large fries and shake. Tastes great, thank you guys. Also they accidentally gave me another large fry. Good mistakes. Also cashier was sweet. Update: Went again today. Drive through this time Ordered same thing, plus some mac&cheese. Mac tasted like it might officially go bad tomorrow. Everything else was good. Young man that took my order said "have a blessed day",I know I know, they're supposed to say that, but it sounded like he meant it. Other employees I interacted with were kind as well. read more

I ordered breakfast via my app and someone else went to go pick it up. Apparently the app tracks when YOU (the person who orders) drive so that it can estimate when you are there. the person gets there and they said that they did not receive the order EVEN THOUGH they took the money out. Their reason being, "I didn't press the 'I'm already here ' button so that they can prepare the order". How is money taken out but it never communicates to the store that the order was placed? I'm so confused. They say they can't make the order because they don't have any breakfast food left..then how were you going to make the order to begin with?!? Come on y'all. This is absurd. On top of that, serve breakfast until 11:30! read more

They messed up half my order. Wrong drink and wrong meat in my burrito. Please be more mindful of who you're serving sausage to when they asked for chicken. A lot of people don't eat pork. read more

I will never be going to this chick Fil a again. Whatever you do do not place a mobile order, especially for breakfast. My food was left in the lobby with no communication left what so ever ( ordered delivery THROUGH CFA). My food had been sitting for over 10 minutes, and there was no way I was aware. When spoken to the manager, there was no help there either. Save yourself the hassle and the time and go to the Brandywine location, or the two in Waldorf even. Issue was not resolved and I was sent out with cold food that had been untouched. read more

Not only was my order wrong. There was a long black hair in my sandwich. Do not eat here!

Always customer friendly and quick service. Even when they are busy, they are professionally handling the work load with a smile. I like the food.The waiting period is not to long even if they are crowded and I like the food. You can get a nice variety of fast food . read more

Never order food online for delivery. you don't receive what you paid for and when try to call, you are sent to a recording. So now I have paid a delivery fee and tip and still don't have all of my food. read more

Service at this store is terrible!!! They've been open for over a month and the wait time is still entirely too long. It's like social hour for the staff working here. A bunch of teenagers who seem to be chit chatting more than working and some very social managers who seem to run a very loose ship. Residents of Clinton have waited a long time for Chick-fil-a to open. This store is disappointing. I eat at Chick-fil-a pretty reguLarly and all over the DMV. Service is normally stellar. Chick-fil-a regional management needs to visit this location and get it in order. read more

Very slow establishment. Like unbelievably slow and without any concern as to the delay in which they move. Drive thru was packed so I came inside. My order was taken quickly but it took forever to receive my order. read more

My original review got taken down for some reason, weird seeing as i was the one who submitted this location to yelp to be listed. My first few visits were good, drive through line sped by. Today i picked up a catering order for 6:45 at 0700. It still wasn't ready. They were scrambling to complete it and didn't even know what i needed. They didn't have silverware or anything either. As far as service, they could do better. There was a small situation this morning but the manager,Zoe, was quick to fix it. Hopefully with time, it improves. I read more

So far so good. This chic fil a stays busy right from the start. Pretty much the same service as most. The lines are long inside and out.

They always mess up your order, especially during breakfast hours. Check your meal before you leave!

Love Chick Fil A but I will never go to this location again. Those young ladies were unbearable- laughing and playing with each other, talking over the headsets, having you repeat your order because they weren't paying attention. At one point, I thought the young lady was going to bounce out her skin because some man she knew was in the lobby. She even went as far as to describe him to her coworkers, while helping us. It was insane. read more

Always fabulous, courteous, efficient.... And clean with orders always right or easy to correct any order..... chick fil a is always out go to.. keep it up!!! read more

We experienced the absolutely the worst service we have ever had at this location of Chick-fil-A. We placed an order on the app for delivery. We received a confirmation that they have the order. My card was billed. However, one hour later we still did not have our food; and the order disappeared on the app. I called the store number, but I was connected to a help line and not the store itself. They said they would contact the store manager. Almost an hour later, we still had not received our food. I called again. Once again, I was told that they will contact the manager. Our order finally arrived after waiting more than two hours! However, everything was cold and soggy. The driver did give us two sent gift cards for certain sandwiches and two gift cards for a cookie or brownie only redeemable at this location since each store is independently owned and operated. I prefer not to use this location again; however, I will have to if I want to use the gift cards. I do not understand what has happened to this location. We have always had good experiences in the past. Last week we received a delivery for our neighbor around the corner, which we did not happen to find until two days later since we don't use our (side) front door but use our (front) garage entrance. read more

Have been here once during a weekend and twice after work and I have been pleased with the service and food. Professional in their actions and communication. Orders were correct and didn't have to wait anymore than a typical Chick fil a location. Overall good experiences. read more

The first location that I've been to that won't do nuggets crispy. I was told the manager doesn't allow it. Also very slow service.

Please avoid this Chic Fil A by all means. This is the worst Chic Fil A I have ever ordered from. First of all, do not try to squeeze in breakfast before work because you will be LATE!! I sat in the drive thru two days in a row and no one answered the intercom for the second lane. Second, my order was wrong two days in a row. How can you mess up a chicken biscuit? Chick Fil A is amazing but proceed with caution to this location. read more

This location is terrible!!!!!!! It seems more like a social hour then a well managed restaurant. The young lady who was taking my order was laughing with her coworker while taking my order. She kept telling me to repeat what I was saying. If she would have been listening and not giggling with her coworker then she would have heard my order! When you get to the front window it's even worse! My food was cold and my milk shake looked like a slurpie (melted). Chick-fil-A needs to get it it together at the Clinton Location. We waited to long just to get bad service!!!! I will not come back!!! read more