Their customer service is great and even if a mistake is made, they resolve it swiftly and fairly. Last year, when my husband got laid off from work, the cashier asked him how his day was and he said he was actually having a really bad day and all he wanted was some chicken- and they comped his lunch just to be nice. It was so kind! read more

I would give a zero if possible . We ordered our food at 8:45. My husband looked up the hours before we left home and it said they closed at 10. We were 20 minutes into eating and nearly done whenever food young worker came up and told us to leave. Three minutes later a manager named Lena said she was gonna call the police if we didn't leave the restaurant in five minutes!! I thought this was a Christian organization. We have been to many Chick-fil-A's and always have had polite and good service. This restaurant was filthy. The floors at Garbage in food spilled all over the garbage cans are overflowing and we left traumatized by the manager named Lena. What a horrible experience. We have spent a lot of money at Chick-fil-A and I have never had a bad experience until tonight. read more

Awesome service and great tasting food. Ive been there twice a day for 2 weeks and not one time have i had an experience that was not 5 star. Found my new spot! Gresham Chick Fil A read more

We just left the drive thru after ordering my spicy deluxe sandwich I kindly asked the taller black haired guy with a standard haircut like his name is Jack if I could have an extra sandwich bag the reason being I like to put sauce in the bag and shake it to cover the chicken patty before returning it the the sandwich. He proceeded to disrespectfully say I cannot revive an extra bag and that I needed to pull forward and leave the drive thru because they had a big line. read more

I'm not understanding the reviews about the line... it's literally in a boxed in parking lot. You can see that before you enter in. Don't like it? Don't come. It shouldn't be a surprise it's a hassle to get into the line... and the line itself moves insanely quick. They have employees outside who walk up to almost every car. It's perfectly reasonable. The food itself is great. The chicken sandwich is fresh and the bun is my favorite. It's warm and soft. I saw a review from someone complaining about no lettuce or tomato on their sandwich... there is a deluxe version. The sauces are also really yummy, especially the chik fil a sauce! The service is nice, the employees are always very friendly and kind. I have not a bad thing to say about this place! read more

My previous review wasn't so hot. This location has extremely slow service but since then it's extremely improved. The food is still excellent, they have great customer service and now they got their slow drive-through issue taken care of i'm glad I can leave a better review. read more

Ok...I finally tried this place out. Lots of buzz how great it is. With those expectations I was underwhelmed. I got the standard chicken sandwich with the main sauce. It was ok. Not great and not bad. My son asked why I didn't get the waffle fries. He's says they are great. Maybe if I go in the future I will try them. I did use the drive thru which was packed. I must say they were very efficient getting through that line. The drive thru gets 5 stars. read more

Chick-fil-A is a special eat out establishment that we sometimes choose when eating out. In the last 2 Months, we have been twice. The first time we pulled away without some of our order not in the bag and had to turn around. The second time the order was completely wrong and cold. The confusion in the parking lot with who was taking orders and who was taking $ seemed to distract the server today, which is probably the reason for wrong order. Most times our meal has been quick, friendly and delish. Looking forward to a better experience next time. read more

One expects great food and friendly staff when they visit a Chick-fil-a. Our recent visit to the Chick-fil-a did not disappoint. We were greeted by a very friendly pair of order takers as we joined the line. Very personable and outgoing, they made placing our order fun and enjoyable. The line moved fairly quick, and we soon met another friendly face at the window. Our order wasn't quite ready, but we had a great conversation while we waited. We are a huge fan of Chick-fil-a. We will definitely be back. In fact, it will be my pleasure to do so. read more

Probably the best fast food out there. Clean, great service, and good food. The parking and the lines can get a little crazy during peak times... that's probably the only negative. read more

My favorite place to go to! Highly recommended for fast food restaurant. Its fast and friendly service. read more

Chick-fil-A - Chicken Shop Near Me - Clackamas, Oregon

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Update.... I believe 90% of companies are honest and want to do right, and not just lighten your wallet. However this location does not take responsibility for their mistakes, even when given multiple chances. Besides the opportunity to rectify their mistake on day 1, the next opportunity required I make an "appointment"to meet the manager...my life does not revolve around a set order. Second opportunity from head office resulted in a call I feel was genuine that passed the info to the franchise owner. The franchise owner sent me what appeared as a cheaply printed form letter that did not say anything of substance and failed to apologize for their error resulting in cold food. Bottom line the three $5 cards did not rectify a $40 screwup, did not result in their taking ownership, and underscores why I will take my business elsewhere. Buyer beware, things are not as they seem, and although food is good when they get it right the first time. Check your order, and "trust but verify." For a company claiming basis on Christian values, I am utterly shocked and disappointed, and my opinion is drop the claim unless your integrity and ethos matches. Bottom line.... Shame on you Chick-fil-A.... you screwed up good and lost a customer because after 3 tries you could not accept responsibility for your screw up... good job! NOT!!! Original post to ensure you see the whole story. Ordered for four people to go. Initially the order was provided in one bag... thinking they were bringing the rest I patiently waited. After several minutes the black shirted manager inquired if I needed something. I explained the situation, and she examined the bag and my receipt she stated she'd take care of it. She provided the second bag and I looked quickly and was on my way. Turns out they "forgot" the second fry which I noticed half way home as I reached over to grab one. Upon returning to the store, it turns out the store policy is they will replace the missing fry, but will not replace the rest of the order so you leave without fresh and warm food because they feel it is better you eat cold food because of their failure to get it right twice then to ensure their mistake does not become the customers problem. It is not that a company makes a mistake, because they will, but what they do to rectify it that make a company great or classifies them as a failure. They failed miserably!!! read more

Probably one of the most infamous places for being closed on Sundays. It stinks that is the case, but their food and service certainly makes up for it. If you plan on going to this location, beware that it shares a parking lot with a Red Robin, so parking can get a little tight. If you go during any typical dining time, beware that you don't be able to find a parking spot in the lot or you'll be greeted with an incredibly long drive thru live that can sometimes spill onto the street. If you really want to get food and your encounter this kind of situation, going across the street and walking is always an option, and sometimes it's a much better option by spending less time waiting around and on gas from idling your car. Besides that, the good and service is great just like at any other location. They're respectful in the way they talk and the quality of food is as great as ever. All in all, still a great place to get food! And don't forget to sign up for the Chick Fil A app to track your rewards and redeem then later on for more food! read more

Consistently great food and above and beyond service. I like their salads - fresher then many higher end restaurants. Eating here since they opened and it remains as good and clean. read more

Great customer service as always. They're always out in the rain, and bringing food out to your car via curbside pickup. The only issue I have with this place is the parking lot. It takes FOREVER to get in here. There's only one outlet in and out and it makes it a nightmare to come here. read more

Pros: Good customer service! The food here has always been great, and very fresh! Cons: I've had my order messed up about 3 times..(but they gave us free coupons) A customer cut in-front of us and then proceeded to film us and scream at us while we were in our vehicle and chick fil a did absolutely NOTHING! Overall i do recommend this place because there food is very very good! read more

Okay, I'm a Chick-fil-A junky. There, I said it. For fast food, their 12 piece Chicken Box is tough to beat with Cross Cut Fries which always, no matter where you go, taste fresh. I had a craving for a Vanilla Shake after dinner and it was spot on and tasted old-fashion. Staff was friendly, place was clean as was the restroom and left with my wallet intact. Not bad at all! read more

Chick-fil-A - Lots of yummy! - Chicken Shop Near Me - Clackamas, Oregon

So happy there's a Chik Fil A here! Love the regular chicken sandwich meal in spicy. I eat it plain as the chicken is well season and never dry, and I love the pickles with it. Meal comes with delicous golden waffle fries. The condiments are plenty and are high quality. If you want stuffore spicy-- you can always add some Texas Pete Hot Sauce. It's one of my favorites. Not too much vinegar or sugar. Great kick and not peppery. Consistent sandwiches and the staff is always polite. The crowd can me a bit overwhelming sometimes so just be prepared for a wait. read more

Chick-fil-A - Original sandwich in spicy. Love! - Chicken Shop Near Me - Clackamas, Oregon

I love the service at Chick-fil-A! Every time I go there my orders always correct two thumbs up

Ok, I'm recanting my previous poor review. Tay(lor? Couldn't see the rest of her name tag) from the drive through was so sweet tonight and David E. exemplified impeccable customer service. *I* messed up our order and forgot to order fries (a travesty on my part). I ordered the fries via app whil we were in the drive through line to get our original order. When we got to the window, my husband mentioned the fries and how I'd just paid via app. I told them I was just going to run inside to wait for them since I'd messed up. David E. made sure we got our fries immediately so I didn't have to go inside. Maybe I appreciate CFA more now that we don't live 10 minutes from one or maybe I just had a couple off experiences before. Either way, our trip to the Clackamas CFA this evening was a pleasure. read more

I usually don't write reviews on the same day as having frequented an establishment. The timing can be all over the map. However, today, a staple of Southern Americana came (back) to the Portland metro area. Chick-fil-A opened a new store in Clackamas and, while the last one was in the food court at Clackamas Town Center when there was an ice skating rink there, this one occupies the site across the street where Chevy's Mexican Restaurant used to be. The store is a nice one and, with its brickwork and trellises, looks like it could fit in quite well in the burbs of its hometown Atlanta. Incidentally, College Park, GA is really its hometown. (College Park is where you may very well be picking up your rental car, parking your car on a long-term basis, or getting some "shut eye" if using ATL airport). The interior is large and airy, with ample space around the counter area and with a vast seating area. The interior is also slightly rustic, harkening minimally to Cracker Barrel, another native of the South. Maybe they're "kissin' cousins." Let's not go there. Moving onto the food, it's boilerplate Chick-fil-A and it has seemingly remained unchanged. That's a good thing. Mostly, it's about the chicken sandwiches, which come in different forms. For healthier fare, I prefer the grilled version, which also costs a little more. Then, I had to sabotage its healthiness by ordering it "club" style, which includes Colby cheese and bacon. The waffle cut fries have a good, lighter than usual "potato-y" taste and differ from those of Carl's Jr., which I also find to be good. True to their Atlanta area roots, they feature Coca Cola products. Thankfully, they do carry Cherry Coke, which I like, and had mixed with Coke Zero. With all that said, the chicken patty in my burger was tender and flavorful, thus almost perfect. The employees taking the orders and attending to the seating area were very polite, but then I find that employees further out in Clackamas, Washington, and Clark Counties tend to be more polite in fast food locales. I'm withholding the 5th star because, while it's not "as good as it gets" in the realm of fast food, I'm definitely a fan, having eaten at the Chick-fil-A in Peachtree Center in downtown Atlanta some 2 or 3 times a week when I "rode the rails" (read MARTA) there. The other thing is that, for this very typical trio, it's priced about a third of the way up between regular fast food and a chain operated "fern bar," but then Chick-fil-A is better than most fast food. To commemorate Chick-fil-A's arrival to Clackamas, I came up with a brief jingle for the occasion. Here it is: Southern folks often greet others with a twangy "hey" But I say, "Hey, today is a fine day, 'Clacka-fornia' got a brand spankin' new Chick-fil-A, And you can see it from Clackamas Town Center across the way" read more

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Worst customer service ever went through their drive-through was stuck behind somebody perpetually trying to order and that already walked several cars down and taking their order and this person continued to hold up the line because they couldn't decide what to do so I asked to go around like other cars were doing in the individual said no so I ask them to just let me out I let them have my money and I left I will never go back to the cesspool of a restaurant again rude employees. read more

Horrible horrible drive thru. With all the people they have working there, you think you would have someone directing traffic but no. And then they are taking orders right when you pull in clogging up traffic. Food is good but I don't understand why the drive thru is so bad. They have tried many different ways to do the drive thru and they landed on the worst way possible read more

For fast food, this is as good as it gets!! The fries.. The chicken sandwich.... The many different sauces... The staff... Are great and friendly. You ask for no tomato's, they will credit you .15 cents. Clean restaurant!!! This place is just wonderful! read more

Went here today for cow appreciation day. You dress like a cow and get a free entree. I got the Grilled Chicken Club & my son got the Chicken Nuggets with waffle fries and milk. The lines were crazy! But free food does that I suppose. The employees were all really attractive. It doesn't make me want to eat there of not eat there but they were all really attractive. My chicken sandwich was REALLY DRY. I didn't notice until later that there was a sauce packet in the bag. Typically the condiments are on the sandwiches already. It would've been nice to have mayo on it. I looked at the packet and didn't think my sandwich needed to be any sweeter than it already was so I ate it dry. The chicken has a really sweet tinge to it that I didn't care for. The nuggets too. Just sweet. The fries are pretty good but fries are pretty good other places too. I think it's fun for people to dress up and go out. It's a nice fun family friendly place. They have a kids play area, so big bonus points for that. The food was super fast! Especially since they were so busy and their drive-thru had a huge line as well I was really impressed with that. The employees were really genuinely nice & friendly. The kids meal came with a kids book instead of a toy. I really liked that. read more

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Love chick fil a! Some friends of mine took me to this location as a favor for me picking them up from the airport. In the line we were super excited about eating chick fil a that one of the employees overheard our conversation and we began to chat. He later asked us if we had tried their cookies and after responding with "no," he swung by and brought us one for free! So kind! I'm embarrassed to say that me and my friend both cried because we were so touched by the gesture. Lol. But it truly made our days :) read more

Chick-fil-A - Free cookie! - Chicken Shop Near Me - Clackamas, Oregon

They are on top of their game here! First of all the food is delicious!!! I had the #2 (Chicken sandwich with waffle fries) A-M-A-Z-I-N-G With their Frosted Lemonade! (Combination of their ice dream ice cream and lemonade). Perfect lunch! The staff at this location is very attentive we were checked on numerous times while we ate. There was a man that double checked that our table was clean and Lucy came by and chatted with us for a bit! This place is very cleaned and well staffed.... I'll definitely be coming back!!! read more

Chick-fil-A - Chicken Sandwich with Waffle fries!!! - Chicken Shop Near Me - Clackamas, Oregon

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First time visit to any Chick-fil-A; part of our trip to Oregon in mid-July. This place was very popular; very busy. The chicken sandwiches were pretty good, as well as their fries. It was different experience from going to another burger joint (think Five Guys). Reminded me of the Southern-type of chicken sandwich that McDonalds had awhile ago (with pickles), but much better here. I would come back here on my next trip back to OR. :) read more

I don't normally do this but me and my co-worker received food poisoning from this location. I had to go to urgent care 4 days after because I wasn't getting better. My co-worker finally got better 3 days later. I called the 1-800 number. They asked me my order information and my symptoms. I wasn't asked if I was feeling better or if I was reimbursed via door dash. I have informed all of my co-workers about this but I thought everyone should know. Please be cautious. I am super healthy and I missed 2 days of work, had to pay for urgent care and medication but none of that mattered to them when I had called. Never eating there again. EVER! And just for the record, I only received a third of the cost of my meal. Considering I missed work, paid for urgent care and medication... I'm PISSED! read more

So many people have said that chik filet is sooooooooooooooo good. Well I've never eaten there in my life and today my girl was like let's go there for lunch. I'm like okay I've never been. My fries were cold, and my spicy chicken sandwich was dissapointing to say the least. The bun was extremely stale, and the chicken was super dry. also my lady is allergic to tomatoes, and she specifically asked for no tomatoes. And guess what? She had tomatoes on it. I get people make mistakes but c'mon guys read more

10/10 customer service. Zack S. (shift lead) really stood out as a wonderful associate. He was so personable and attentive to the customers. I have always loved coming to this Chick-fil-a but it's people like Zack that just go above and beyond. read more

Pretty disappointed. I've been going to chick fli a since living in Texas I called because the high c spilled all over my car because the moment I went to pick it up the staff didn't close the top. All they said was they were sorry after I spent $150 at the dealer for a detail!!!! Now my car is red and sticky. read more

Y'all Short me on everything everytime consistently too. Not enough sauce. Empty fries. I literally asked 5x for multiple Buffalo sauces and that didn't even happen. Y'all need help lmao. read more

Fairly mediocre at best. To be honest the chicken sandwich is par of that of Wendys or even McDonalds, slightly worse. Im stll confused what I paid $7+ dollar for when I could have bought the same thing for half of that at other sources. I heard about Chik filet on hype media outlets and finally I had the chance to see first hand what the hype was about and became pretty disappointed. Not really a recommendation, The fries were standard fries you can get anywhere else and I couldn't even finish the entire sandwich since it really was not that good. I gave the other half to my wife and even she was not impressed. read more

Chick-fil-A - Ate half of the sandwich, only thing on it was pickles that my wife picked of. There was no mayo mustard lettuc... nothing. - Chicken Shop Near Me - Clackamas, Oregon

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Awesome service! Delicious food! Plenty of choices! Awesome AWESOME service! Awesome environment! AWESOME SERVICE! Yes. Not exaggerating. read more

Great breakfast sandwich. I was tried this chain when I lived in Chicago and Florida. I was happy when they came to the Portland area. One of the best fast food chains. read more

Had never been to Chick Fil A in Clackamas so my hubby and I decided to try it. So disappointed! The chicken had absolutely no flavor the waffle fries were soggy and the Mac n cheese was dry and had burnt pieces in it. Also the soda tasted like it came through a rubber hose. Won't be back! read more

This place is the worst customer service ever!!!! We went for frozen lemonades got up to order and they said sorry no ice cream today. Ok can we get out, Nope wait thru the entire line. 20 minutes later we finally get to the window at this point we're angry!! Did I mention it's 98 degrees. We complain at the window, too bad bye! Really? Nothing? Not even a Diet Coke how about a coupon nope!! So I write the corporate email NOTHING!!! So we're done with this place, hated the waffle fry things anyways read more

Love this place! Fast service. Great people! Yummy food. I go multiple times a week. :)

Went to Chick-Fil-A for the first time today. What a weird experience. There were people outside with tablets who came up to car windows to take orders. The girl who came to mine asked me what I wanted - I said I didn't know as I had never been there before! She held up a laminated menu to the car window for me to see. I ordered a chicken sandwich because it was the first on a long list (I didn't want to hold up the line). What I got was a piece of deep-fried chicken and 2small pickles between 2 soft buns. Very disappointing- if this is what everyone raves about, I'm shocked. It was mediocre at best. No thanks. read more