When this Chick-Fil-A first opened I drove up from Wallingford, CT in the pouring rain with a friend and when we got there 2 gentleman with umbrellas walked us inside.....the single best act of customer service I have ever experienced. Since that day many years ago I moved to Buffalo and haven't really been back since, until Monday! I was passing through on my way back home and decided to take a brief detour to get some of this delicious Chick-Fil-A! The place was packed but the line went super fast. I ended up ordering way more food then I should have, but I ordered the large waffle fries, spicy chicken deluxe, and got a vanilla milkshake on the side. Like every other Chick-Fil-A experience I have had, all the food was hot, fresh, and super delicious. If you are in the Chicopee area, you need to come here for some lunch pronto! read more

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The restaurant constant with the best service, delivery, also your order is fresh and hot you make orden and then bring to your table hot. Tastes is good . read more

Easy to get to from the expressway, about 5 minutes or less and located by several other food options. There is no Chick-fil-A easily accessible in my area so I was happy to get my chicken sandwich fix filled while driving home from Boston. The sandwiches were served to my table hot but a little greasy and the roll crumbled under my fingers as I tried to eat it. I think the bread might be frozen and then thawed? Overall the restaurant was clean and a convenient stop. I would stop here again on my way through. read more

Chick-fil-A - Small lemonade - Fast Food Near Me - Chicopee, Massachusetts

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The staff is always very courteous, service is accurate and efficient. It's usually very busy but there's not too long of a wait. Good food.

They got the BEST Fast Food Chicken Sandwiches along with the most courteous staff that always says to the guests - "My Pleasure". Waffle French Fries are good. Shakes are EXCELLENT. Get the Sracha Sauce for the Sandwiches or any of their delicious Sauces that they offer. read more

Food was great people were great everything was great but I didn't get a straw with my milk shake.

There is always a long line for good reason. I just hate that when I mostly crave it, it Sunday

Went to Chick-fil-A for the first time. I have celiac so gluten free is of upmost importance to me. The staff was amazing! They were super knowledgeable and I was truly impressed. They were happy to answer any questions I had and even gave me a special menu of their gluten free options. I will definitely be going to this location again. read more

Chick-fil-A - Fast Food Near Me - Chicopee, Massachusetts

Officially the worst and slowest Chick-fil-A in America. 22 minutes to get a number one sandwich and fries and drink. Amazing

I believe Robert is the general manager and he is very hands-on. The food is extremely consistent in excellent as all Chick-fil-A's are anywhere you go. Grilled chicken sandwich and waffle fries are crazy good. Super busy and lines out the door all the time but the staff serves everyone quickly. read more

Ok y'all. This was my third time coming here and it has yet to disappoint me. I went for a trunk or treat event (which was awesome) and decided to stop in for a bite. The staff at the counter were extremely polite and were patient with my order as it took forever for me to decide what I wanted. I took a seat and the server was prompt. I ordered the crispy chicken sandwich with bacon and it was delicious!! The chicken was juicy and the produce was fresh. The flavor was wonderful and the servers were great. I'll definitely be back. read more

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Luckily, this fast-food chain has arrived in the area. To be honest, it's not worth a 45 minute drive for your first Chik-Fil-A, but it's worth the trip if you're an addict that only gets CFA when on vacation. This location was new, clean, well staffed and the food did not disappoint. The most difficult part is getting into the lot. Then entrance is rather convoluted between a Friendly's and an Aldi. The play place is clean and fantastically new. My daughter spent about a half hour in tubes suspended a few feet from the ceiling. The CFA car was still white and the area was clean. There is a toddler activity board that is entertaining. The patio has ample seating and was clean. However, it really isn't enclosed, it's open right to the drive through around a corner, so watch yourlittle ones when they run off. The staff was very friendly and the owner/operators were both in the store when we were there. This shows me there commitment to the success of this location. read more

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Stopped by for lunch. Very friendly crew. Ordered a grilled chicken club with waffle fries and a drink. The meal was delivered to my table. The fries were incredible. The grilled chicken club was very good. Whole piece of chicken breast grilled and still juicy with lettuce tomato and bacon. Very good. I will definitely be back. read more

Fast food the way it should be! Very polite, prompt and courteous employees. Delicious food, never had an issue at any Chic-fil-A, but at this location they always do an especially great job! read more

I HATE YOUR POLITICS. There, that's out of the way :-) For several years now, on principal and specifically in solidarity with my gay brothers and sisters, I have refused to patronize Chick-fil-A despite the teenage love affair we cultivated back when I worked in a mall where Chick-fil-A anchored our food court. But ever since the Chicopee location opened, I've been hearing about how great they are for kids and how much better their food is than other fast-food options. I held out for a really long time, and then one tired day it happened. With a cranky hungry toddler in tow, we needed food and happiness to come together crazy fast, and Chick-fil-A delivered. I'm here to report that this place is indeed GREAT for kids! The staff is syrupy sweet, there is a play room, the food is fresh and wholesome. What's more, there is table service and -- ready? -- the servers come around with a big pepper mill to offer freshly ground pepper for salads. I can barely type that with a straight face :-) Toto, we are definitely not at McD's. Have the kind of kids who aren't inclined to wait patiently in line when there's a playscape in sight? No problemo. Chick-fil-A has a Pay & Park deal where you can order and pay in the drive-thru, then head into the restaurant and they'll have your table ready and waiting. Chick-fil-A is definitely family-friendly and we'll be back, but I'd feel better about it if I knew that they were ALL-family-friendly. read more

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5 piece star (no way youll stop at 5) 40 minutes away from the homestead, im not going to drive here for it, but when i travel down 90 you can bet I WILL ALWAYS PLAN ON GLOMMING ON THESE JAUNS!! ok, lines/waits are longer then a 'typical' chick fil . envision sonic when they opened, now you go there and its pull right up, so give it 6-10 months this place that time and youll have a better turn around. there is one in the burlington mall in ma, so its not alien, but it sure is good chicken. i saw a playplace for your runts, id go here over mcd's everyday and none on sundays, cause they are closed. im not deducting for that either, nor am i because of their philosophy on anything other than chicken, and the occasional waffle fry. bock read more

Standard Chick-fil-A fare, just like all the rest. Very, very crowded and long waits on a Friday at about noon. My only real problem with this location is the parking and how you get into the place. They need to pay someone to do a way, way better job of snow removal! The snow banks are soooooo high; it's very difficult to navigate and snow is taking up parking spaces. Parking was extremely limited. I had to wait like 5 minutes till someone exited to steal her spot. Another gripe...who designed getting into this place? It's like a corn maze. Seriously? Morons. Food is good! No surprise there. Try the Chick-fil-A sauce. It's the bomb. And their choco shakes are worth an assault charge. read more

It's been a few years since I've been to Chick-fil-A because for some reason they won't put one in the Albany area, but my return was better than expected. It's honestly a disservice to call Chick-fil-A fast food because it's so much better than that. First, I don't know how they do it, but the employees are so friendly and nice. In addition, the service is extremely fast which is amazing considering how fresh the food tastes. Anyways since I didn't know the next chance I would get Chick-fil-A, I decided to get as much as possible. I ordered an original chicken sandwich, fries, Mac and cheese, nuggets, and a chocolate shake. To begin, there has been a debate going on between who has the better chicken sandwich, Popeyes or Chick-fil-A. Anyone who thinks Popeyes is better, simply is wrong and should never give their opinion on food again. The chicken sandwich at Chick-fil-A was absolutely delicious. The chicken was crispy, juicy, and so fresh. The bun tasted like it just came fresh from the bakery. The pickles were thin and clearly fresh. In addition, the Chick-fil-A sauce brings it all together and takes your taste buds on a trip you won't forget. The sauce is sweet and the flavor is out of the world. I could guzzle it down by the gallons. Furthermore, the nuggets are fantastic, they are crispy and juicy as well. To add more, the waffle fries are crunchy and dipping them in the Chick-fil-A sauce makes them even better. Also, the new Mac and cheese is delicious. It is creamy, cheesy, and unlike most fast food Mac and cheese, the noodles are fresh and not hard. I finished my meal off with a chocolate shake which was great. It was creamy, thin, and had amazing flavor. Overall, Chick-fil-A is all-around fantastic and it is a disgrace that there isn't one in the Albany area. read more

Chick-fil-A - Original chicken sandwich, Mac and cheese, waffle fries, nuggets, and a chocolate shake - Fast Food Near Me - Chicopee, Massachusetts

My family is never disappointed when we make our annual pit stop here. As I'm becoming the (sole) vegetarian of our family, I ordered egg and cheese on a biscuit, which was pretty standard, but the cheese was melted nicely. Mom had the chik'n nuggets and I was told they were delicious. Dad had the chik'n minis and he described them as cooked well, crispy, and delicious as usual. I liked that there's an option to get a milkshake or soda in the AM, so I added another star for that and also because Hillary who waited on us (and I'm pretty sure she was the assistant manager?) was quite pleasant. We will likely be back again when we travel to the area in October. read more

Staff was confused and very slow. Had to repeat my order when I got to the window and staff was unsure of what a milkshake was. When I received my food the bag ripped as it was being given to me and food fell in my lap. Associate laughed and when I asked for another bag looked at me dumbfounded. I was so aggravated I just drove off read more

OK. Drive thru WAY TOO LONG!!!! Food is good but overpriced, although, lemonade is great, chicken sandwiches are anemic in size but taste good. Overall, not too bad butcan easily find better value 1/4mile North. read more

The food is good they have some homophobic ideas. But there's no homosexuals working for them. Putting that aside I've had the 30 year. I don't believe in going to restaurants that discriminate against anyone. Black Lives Matter and all lives matter. But if you just want to get a quick chicken sandwich. I would go here if you want me to make a statement I would never go here read more

Damn good crispy chicken sandwich meals. We were travelling home to the Berkshires in Western Mass and stopped off to get a bite to eat. We decided to go to this brand new place, last time we came here it wasn't built. The chicken sandwich was so deluxe and good, piping hot and fresh solid piece of chicken coated, lettuce and tomato was crisp and fresh, the pickles were crispy too. The roll was soft and fresh and the whole sandwich was put together very well. The waffle fries were crispy, hot, and delicious!! We got mayo and honey mustard for sauces. The drinks had just enough ice and were very effervescent and good (sometimes soda at these places isnt mixed n and is flat) All n all we went to the right choice for lunch. Yummo!!!! read more

Chick-fil-A - Fast Food Near Me - Chicopee, Massachusetts

This is my favorite fast food restaurant and this location is a great representation of why I love it. The chicken sandwiches are fantastic. The sweet tea makes me feel like I'm down south, even when I'm up in New England. The waffle fries are a big reason I come here instead of other fast food places. And the special sauce is addicting! The seasonal shakes are delicious but the classic strawberry is the best anywhere. read more

Chick-fil-A - Fast Food Near Me - Chicopee, Massachusetts

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This is my favorite place to eat and Order Chicken Sandwiches Their Chickens are delicious and juicy better than any other fast food restaurants I tend go there twice a month Nice and cozy place Perfect location near the Highway I thank God for Chick FlA Wishing they would set up in more locations around western Mass read more

There sandwiches are good but we went there Saturday and I decided to get a wrap and I could put my money that it was pre-maid it was cold tight and not that fresh didn't like it at all very disappointed and there prices are up there read more

I lived in southern Cal and found Chick-fil-A. Fell in love when I moved back I found one in the next city!!! I was thrilled I'm in heaven lol read more

Simply, the closest you'll get to heaven while still in Chicopee. Chicken Delux is Queen, nuggets are her royal subjects. read more

Everyone is obsessed with Chick-Fil-A. And while i still don't fully understand the craze, I will say I had a deliciously crispy spicy chicken sandwich here, with waffle fries and a real-tasting lemonade. Staff were also genuinely friendly and patient. What more can you ask for? read more

This was my first Chick-fail-A experience. It has been so extremely hyped up by everybody in my internet friend circle from Facebook, so my bar was set pretty low going into it. Was it your pleasure to serve me? Or is there a gun to your head as we speak. I have seen the light leave a mans eyes, and it was the smiling teenager handing me a chicken sandwich through the drive through window. The Mac and cheese tasted like childhood. Damn fine. The waffle fries were slightly less bland than a 2014 Subaru Forester. And now the sandwich. The leader of the hype train that has been driving all my friends to go out of their way to board for years now- It was decent. The first 2.5 bites were delicious. Better than any other fast food sandwich. Then the food settled- and I left with that feeling of grease and regret that only comes with impulsively getting fast food for dinner. Was it worth it? No. Would I go again? Probably not, but i didn't expect to go this time. That is the nature of fast food restaurants from McDonald's to Friendly's. You never want to go. But you do. See you next time. read more

I love Chick-fil-A because it is so yummy and my favorite part about Chick-fil-A is that they are super nice to you and give your food in like 25 minutes. read more

Food is amazing , grilled chicken nuggets with chick-fil-A sauce but man oh man there prices are ridiculous if you ask me ! But food is great and servings aren't big read more

Not a fan of your corporate politics - but that's my right to feel that way. However, I will say that every Chick-fil-a employee I've dealt with in chicopee location is amazing. They got great can do attitudes that really help make this place that I like to return to for good food.I've seen them get slammed with busses or sports teams and the workers are always able to handle the line efficiently. Employee uniforms are always clean. This is a huge and denotes a sense of pride. Even going through the drive through is a pleasurable experience. I am not a fan of pickles so I usually order a chicken sandwich with out the pickle. 95% of the time they get this right. As for the value of the meal, I think it is on par if not better than other fast food. The restaurant itself is kept in good condition as floors and tables are continually cleaned through out the day. And the Oreo cookie milkshakes are amazing. I would only change the following. More signage so that individuals who are coming off the highway know how to enter and exit the parking lot. (it's a bit maze like sitting next to other businesses) Second, I would change the location of the bathrooms; Or at least the women's room. The entrance to the women's room is in direct line site of people who are eating. Basically you can see straight through into someone sitting in a stall. I only mention this because it felt a bit creepy sitting facing the restrooms and seeing into the women's restroom. I think this could be remedied by adding a set of saloon type doors where the entrance to the bathroom is. read more

Amzing. I love this place. I come here all the time the chicken is amazing. I have to come to this place. Really fast service

Best chicken sandwich I have had, and the cheese dip is amazing. Staff is unreal, like Disney cast members professional level. Beverages are also amazing! read more

One of my favorite fast food restaurants never fails to disappoint. It's great food for the price. Also their strawberry milkshake is to die for! read more

It's fine. I wouldn't want tot wait in the extremely long line but over all pretty good

I love me a chicken sandwich, and chic-dip-a does it better than anyone. I suggest a milkshake and some fries to dip in it.

Pretty much the only fast food I eat, is at this location. On the way from Albany to Boston this is a nice stop. The restaurant is always clean. The staff are pleasant, helpful, and really there are no other fast food options that are even in this class. The chicken tastes great. There is pretty much nothing on the menu that is poorly done. I like the traditional rather than the grilled, but that is a preference. Kudos to the chain for adding superfood salads with kale, it is fresh and goes well with the nuggets. read more

Busy, fast and organized but they give me the wrong meal. I ordered and was really craving nuggets but I got tenders.