Whatever you do don't order delivery and make sure to check your order before leaving. Order the grilled jalapeno club - no bacon no cheese just 3 tiny jalapeño slices - so basically paid for a jalapeno club and got a grilled chicken sandwich. This is the 2nd time out of 2 times that we've ordered delivery that the order has been wrong. read more

the service here is absolutely awful the guy taking my order laughed in my face when he was taking my order after complaining about me adding money to my app to pay and then he got sassy and told me to pull up and then he kept harassing me with his AWFUL attitude not to mention this is supposed to be a "holy place" but they are the furthest thing from that can't get their workers to have any common decency or courtesy read more

Chicken on biscuit was super thin and leathery and hash browns were super soggy! It was not a pleasure.

Order was wrong asked for no fries and to add bacon to my sandwich I got fries and no bacon oh well I live too far away to come get a refund for it and I'm not dealing with that parking lot again just came by cause I was in the area. read more

Chick-fil-A - Mac n cheese bussin per usual - Fast Food Near Me - Chattanooga, Tennessee

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Normally the best biscuit in town. This biscuit was not. I usually dine at the Ringgold rd location. Today I was on gunbarrel and decided to grab a biscuit. I got a combo as usual. What I got was a dry biscuit with a very greasy and stringy piece of chicken. The potato crisps were also greasy and clumped together with soggy inside and hard outsides. The drink was fine. The franchise definitely needs some attention. Also not very busy which makes no sense about the quality. read more

I'm almost here 3 times a week. Services is always on point and not to mention their food. Atmosphere is always great. Very pleasant customer service. read more

Grilled nuggets were great, never tried them before. Will definitely get them again. Also key lime lemonade was good!

If you're going to go to a fast food restaurant make it Chick-fil-a, from good prices to the quality of the food (great) and last but not the least, the speed and excellence of the service can't be beat. read more

Chick-fil-A - Eat mor chikin! - Fast Food Near Me - Chattanooga, Tennessee

Ive gone to the Chick- fil-a on Gunbarrel Rd twice since living in Chattanooga. Service here is pretty standard like with any Chick-fil-A. Food never disappoints employees are courteous and kind to me Nothing I can complain about. will be back as much as possible. read more

Great food great service great people awesome! ! Always satisfied with quality price and smooth drive though experience

Food was mediocre, but the manager speaking to her young employees was off putting. She was degrading and needs to learn how to speak to her staff in a respectful manner. read more

This restaurant discriminates against handicap people. Don't block off handicap parking yet tell handicap people to move after exiting their vehicle regardless of handicap & hardship it causes. Staff and management need sensitivity training as well. Only Chick Fil A around town that I have ever experienced discrimination by. read more

Unless you have a min of 15 min to waste I do not recommend stopping here. They are so slow here.

I used to order here a lot in bulk for work, ordering 10-20 sandwiches per order and they've never gotten an order wrong. Staff is nice and some still remember me when I drop by sometimes. The only unfortunate part, not to the fault of the restaurant, is that it is always packed. If you're looking for a quick lunch, look somewhere else. The drive-thru has a line of card wrapping around the restaurant parking lot and overflows into the mall parking lot for breakfast and lunch rushes. It's faster if you go inside but you might need to park outside of the restaurant parking lot. read more

Chick-fil-A - Deluxe Chicken Sandwich Meal - Fast Food Near Me - Chattanooga, Tennessee

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My wife waited 30 minutes in line after we placed an app order. When she arrived they couldn't find the order and told us they had to remake it with an attitude. We get home and looked inside the bag. As you can see, the "large" fries is not even half full. I've NEVER had a bad experience with a Chick-fil-A until now. Won't be going back to this location. read more

Chick-fil-A - Large Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Chattanooga, Tennessee

There are not enough stars for this location! Jamie and her team were ABSOLUTELY amazing and were able to fulfill a last minute catering order the minute the doors opened. I am beyond grateful for the team! The food was fresh hot and delicious! They were kind caring and went above and beyond. Thank you all so very much! read more

horrible service, lost my order after being confirmed by two employees and took forever to even be acknowledged.

Chick-fil-A typically has wonderful service, and particularly fast turnaround time, so when we saw the line moving fast we weren't surprised. I was surprised though when the person taking our order, Brianna, looked at my car started to walk toward us, and then turned away. Our order was not taken and after a few moments of confusion, we decided to go back around and that it was just a bit of miscommunication. On the second time around we were the only car waiting for our order so Brianna was able to get it. We requested to do two separate orders, and after acknowledging that we could do that, Brianna turned her back on us and walked away. After a few moments of trying to get her attention, she finally came back to take our second order. The whole time, though, she was giving us attitude which is very unlike the way I have been treated at any other Chick-fil-a I have visited. The man handing out the food at the end was perfectly kind, so I assume this is just as isolated employee. I'm not sure if Brianna is up to par to Chick-fil-a's service standards. read more

Normal Chick-fil-A food- bad service. Forgot our hash browns for our order, and when we asked them they said they would have some fresh ones out for us shortly. We waited and waited and finally went back up to ask about the hash browns to be told they were out! Just go to a different Chick-fil-A :) read more

This is literally the slowest chick fl a I have ever been too! It is a very busy restaurant and they do not have the efficient thing down. Make sure you have over half an hour to go through drive through if you stop at this location. read more

This is the slowest chick fil a I've ever been to in my life I got here at 10:10am to get my breakfast and I didn't get to the line until 10:40am and they told me they couldn't serve me by breakfast even though it was an online order I put for 10am, I would recommend going to the chick fil a in Brainerd they have good service and you're there in and out in 5 minutes + this drive thru sucks and the people who work there suck even more . read more

I hate to be that person but when you live in Ooltewah and you're used to a CFA that gets you in and out within 5 minutes, you'll view this store as ridiculous. This is one of the slowest drive thru's I've ever been to in my life. Don't stop here on your lunch if you want to get your food and make it back in time to even eat! And always double check your bag for your sauce cause they are notorious for forgetting it. read more

This Chick-fil-A on gunbarrel in Chattanooga Tennessee is absolutely horrible!!!! The girls taking the orders were playing around and joking with each other while we just stood there waiting for our order to be taken. That was forgivable although a little irritating but then we went to sit down and everything was filthy! It was only 12:00 and it looked like nothing had been wiped down for days. The thing that completely grossed me out though and the reason I will never go back to this location was that the bathroom was worse than a gas station rest stop. I am including the photos with my review. I'm completely shocked that any Chick-fil-A would ever look like this. They are almost always clean and we rarely have a poor experience. The amount of filth that was on the floors and behind the toilets was appalling. There's no way they have cleaned them in at least a week or more. The layers of gunk and dirt and toilet paper were so disgusting! read more

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I go here pretty often and I've ALWAYS had FRIENDLY service. The parking lot is small but it's not to the fault of management or staff, it's just on the those who zoned it. Would go again! read more

Like every other location I have visited this one is always clean, neat and the staff is super friendly. The food is always great and my favorite is the grilled cobb salad. Unlike many fast food place this salad is packed with deep greens, and many other things not normally found in a fast food salad. I like the avocado lime dressing but all of the others are good too. read more

Ordered delivery from here to our hotel on their App. We just missed breakfast but that was Ok. From the time I ordered it I don't think it took 20 mins to receive our food. The food was still hot and the delivery driver was very courteous. Our order was correct. I will definitely use their delivery service again whenever we are in town. read more

Chick-fil-A is always a great choice for a quick bite to eat. We love this one in particular though, the employees are friendly and always happy to help. I always get either the spicy chicken sandwich or strips, but I have had everything on the menu and love it all. We always seem to find ourselves there atound lunch or dinner but the wait is never unbearable. This one has a play place for kids which my daughter loves. Also, if you're a regular and not using the app, you're missing out. I frequently use my points for free food and get random treats that is always a nice suprise. I will continue being a regular here! read more

Chick-fil-A - Delicious Chicken Nuggets! - Fast Food Near Me - Chattanooga, Tennessee

A bit quality control issue: sometimes the chicken nuts I ordered were obviously over-fried to the degree of unpleasantness. Have to say I've visited much better chicken-fill-A branches for this matter of quality control. read more

I eat here every time I work close by. I have been coming here for over 12 years. I love just about every thing chicken. It's located in what I call Chattanooga's shopping city which is anything near Hamilton Place mall. My favorite drink here is their lemonade. It is worth coming here just for this drink. It has a lemony tangy taste to this lemonade. Now, I usually get their number one combo which is their chick fa let sandwich combo. It has white meat which makes superbly delicious. I usually add just mustard and mayonnaise too it. Other times, I add lettuce and tomato. This really makes for a really great sandwich. The French fries are great too and come in crinkled squares. Of course, I add ketchup to these for a delightful taste. read more

Ordered a kids meal with lemonade at the drive thru. Kid decided she want a milkshake instead. Immediately afterwards l requested a change. Cashier#1 A difference in pay is not allowed. Me: Kid still want the milkshake. Cashier: That will be $8.19 Me: l already paid you $5.19 I drove around to the window Cashier #2 Hannah" we didn't charge your card"! Me: it is out of my account as in not pending. Hannah argues with me for 5 minutes about how it is not out of my account and refused to give me a refund receipt of the difference in the shake vs the lemonade. Me: l am not comfortable paying 5.19 in addition to 8.19 without a receipt showing that this transaction will be a credit. " How can l prove that this happened if l don't have proof"? Hannah threw the kids meal bag out of the window and slammed then slammed it closed. She upset me, my 7 year old and made one if her make coworkers uncomfortable. I asked to speak to her manager and the manager seemed to have been afraid to address the issue. Almost as if Hannah creates a hostile environment. She was definitely hostile, vindictive and a racist. She held the line up far too long. The fries were cold and nugget medallions were cold and the shake was melted like milk. I blame management. I assume that hey know what their employees are doing. She was too comfortable with a high level of disrespect and hostility. read more

I do not understand how Chick-fil-A have an overall 4-star rating at this location. I am guessing because of its household name. Well, I am here to say, if I could give a -1 rating, I would. Cons: Logistics: The lines inside and drive-thru are ridiculous. It doesn't matter what time of day it is, it is just way too crowded and not expedited quick enough. Food: The food is NEVER hot/fresh. I have gone 5 days out of the week and it might have been hot/fresh only once. They double-dip fries cause they are too lazy to make fresh ones. They give out nuggets that have been sitting in their warmer for longer than it should be. The nuggets also are soggy. Management: They SUCK. Then they have the nerve to get mad cause you have a complaint about their food. Employees: Mostly kids who sit and play in the drive-thru (which is unprofessional) while waiting to give the food out. They get an attitude because you ask for the food to be hot and fresh and most of the times they do NOT put it on the ticket, which is why the food comes out soggy, old and nasty. Pros: Convenient location Dear Chick-fil-A, No one wants your same old apology. Instead of apologizing, fix the issue. I pay my hard earned money at your establishment so yes I DO EXPECT hot, fresh food. Stop hiring people that don't care about making sure the food is up to standard. Stop hiring folks who are only there to socialize and play with each other. I am so sick and tired of coming to your location only to be disappointed. Well, Thursday was the last straw for me. After receiving the nastiest nuggets ever, I won't be returning for a very long time. read more

i would give this chik fila -5 stars if i could. they literally forgot my entire order and ruined my day. charged me for my deluxe sandwiches and gave me regulars. and didn't give me any sauces i asked for. had no problem charging me for all the things. do better read more

This is the best place for service at any given time. I come here at least 4 times a week and the service is the best in town! Victoria is absolutely the best hands down! I look forward to her smile and the "Hello" she gives me everytime I see her! Victoria definitely should be the one doing the training for new hires, she's awesome! Thanks Victoria for the impeccable service you give to your customers! read more

They have a huge spot behind the restaurant if you order on the app. I only order that way because it is so much faster than waiting in line! It is so easy too. They brought our food right out (with a mask on). The food was delicious as always! Everything in our order was correct. Great service and great food! read more

I wish yelp would let me give no stars and post a review. This Chick-fil-A is probably the worst Chick-fil-A I've been to. Everyone has to wait about 30 minutes for their order and everyone has an attitude. The person taking our order has a terrible attitude and kept rolling her eyes at customers if their order was wrong. Not sure what is happening at this Chick-fil-A but it definitely doesn't meet the Chick-fil-A standard. read more

Constantly consistently good. Convenient location near mall. They accept app payment. Clean atmosphere with good customer service. They serve soup now and the service is fast wether you are eating in or staying in your car. They have a play area for children that is well kept and many different seating arrangements like booths or a larger table for 8 read more

Chick-fil-A - Perty/im full of chicken. - Fast Food Near Me - Chattanooga, Tennessee

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I feel like there's always an issue when I go to this location in Chattanooga. I usually go out of my way to avoid this location, the one on Brainerd Rd is the best. But I was crunched for time to make the breakfast deadline, so I went through their drive-thru. I tried to order a spicy biscuit meal, and the team member said they were out of spicy biscuits. It was before the 10:30 mark so I'm not sure why they stopped making them before the end of breakfast time. Also...they make the spicy chicken filets for lunch so it just didn't make sense. That is just one example of several inconsistencies of this Chickfila. read more

Very disappointed in the service at this Chick-fi-La. Normally you can trust any Chick-fi-La to be quick, efficient and cheerful. I received none of this at my recent visit. It took over 30 minutes to get a large fry and cookie when there were only 3 people in line when I arrived. read more

Asked for a receipt and got attitude! Ordered the REGULAR sandwich meal and got spicy

Staff is always cheerful. Food is always amazing. Only reason I gave it 4 and almost 3 is because the unreasonable waiting time consistently. Today I was in line at breakfast at 8:30 and compared to the normal Line that is all the way around the store.. the line was 2 cars in each line away from the old menu/ordering kiosk. They took my order quick but I was there until 9:10! 9:10! 40 minutes to get a $10/2 biscuit & 2 drink meal.It's tough. I was here this last Thursday 1Hr & 15 min getting lunch. It's getting to where It'd be faster to go in and sit down alone and eat somewhere rather than sit an unreasonable amount of time and wait on a $5 meal.. The food is always great. Service is also too notch.. but it's getting tough to frequent this location when every visit is breaking an hour.. the location on Brainerd is 2-3 times faster as of the last 3-4 months (I frequent both through the week/weekend). Happy 2021!! Thanks for reading. I'm team Chicken Fil A but goodness it's getting tough!! read more