Summary: The ratings are showing better for this place than it deserves. Higher Chick-fil-A franchise partners need to take notice of this place and the owners need to be in serious check. This business should just close its doors for final closing. Background: I love the business typically more so than 5-star restaurants and prefer this establishment over any other. Over 30 years experience eating in this establishment name. Current Establishment: This place is the worst one I have ever been to. How does the business take longer than 20 minutes to get the number #1 item on the menu? How do the cooks not have enough chicken cooked for a Saturday night in a tourist/college town? A group of 10 patrons stood around staring at one another waiting for food. Why did the management not hire enough employees to keep the chicken coming? Place needs new employees, management, and possibly new owner for keeping such fore-mentioned staff. I waited all day to eat this evening meal and spoke about it as if it were one of the other nearby $50 main courses to coworkers and family. When I finally indulged, the long waited meal was OVER cooked and was horrible to eat. This is my new worst establishment ever. There is no ambiance as there is no seating here. read more

This place had nice staff and payed For more order but they only get 2 stars because they Chick fila is terrible. Here are the reasons why 1. The do a false advertisement advertising Chick Fila Is free for the entire week and almost Charged me 8 bucks for Biscuit Chicken Sandwich , mini Hash-browns and a drink . 2. They expect you to use your Cougar card to get a free meal with the dining dollars but yet the don't reload until next summer and HQ is not even here to help since they are closed for my Mayester wich stinks. 3. The Chick Fila is in crapp Location it needs more space for People to sit down and enjoy their meal on the inside I recommend moving this place to somewhere near by on King or CHALHOUN st so it can be closer to the community and not so difficult for others to find . read more

This worker needs to lose her job. She was extremely rude to me for no reason when they were out of the grilled cool wrap. I had a mobile order that said it was ready for pickup (implying that they had it) so I went to go get it and then she told me they no longer had it. She simply said she couldn't give me a refund and that I could try to do it from my phone and then walked off. She was extremely unprofessional and downright absurd. I then said I would accept at 12 count nugget meal instead and she said "no you're getting a refund" and walked off again. It was very obvious they don't know how to do refunds and she had one of her coworkers ask me what I wanted instead. I said I wanted a 12 count nugget mean and they gave me an 8 count instead of a 12. This is the WORST cfa and WORST worker I have EVER encountered. She should be fired. Wish I could give 0 stars. read more

Chick-fil-A - This worker needs to be fired. - Fast Food Near Me - Charleston, South Carolina

i thought that customer service was supposed to be important. I arrived 25 minutes before closing and was told I could only get pre-cooked chicken nuggets that had been under the heat lamp for who knows how long. so if you want to close at 9, close at 9. if you say you close at 10 I feel like you should be willing to cook items at least up to 10 minutes before closing read more

I don't even know how to start. First the food was dreadful cold fries and terrible sandwich. Second their milkshake machine was broken. Workers had a terrible attitude and attitude like they didn't want to be there, which last time I checked Chick-Fil-A was supposed to be nice but they were not. If I could leave 0 stars I would read more

This Chick-fil-A location on the campus of the College of Charleston on Calhoun Street is very conveniently located and easy to get to when you need something to eat as you can walk right in and leave in no time. They are quick and efficient and get the job done even when there is a lot of people there. The staff here is friendly and full of smiles when you need it. I have had a really good experience every time that I have been here and know that they will provide the Chick-fil-A experience. read more

Chick-fil-A - Chick-fil-A - Fast Food Near Me - Charleston, South Carolina

Rude workers. Worst chick-ful-a. The food taste different and always takes so long to get food

We have chick fil a maybe once every quarter or so but this time my son and I felt stomach sick afterwards. Not going there any time soon again. read more

The worst Chick-fil-a I've been to! Every other chick-fil-a I've been to has sweet and polite employees. This one does not at all. In addition to the rude employees, the food also tastes weird. Take your money and go to another Chick-fil-a!!!! read more

The only mediocre Chick-Fil-A I've ever been to. The workers were all very rude (which made me look around and wonder, am I in the right place?!) And they didn't even assemble my sandwich... they put the chicken bits in a box and handed me the bun separately. It was a very interesting experience. So I guess if you're looking for a break from the world-class hospitality in Charleston, this is the spot for you. read more

What's not to love?! The best fast food place around. I am always impressed with the customer service and the efficiency of the restaurant. Will be back soon! read more

This is a great add to the King Street/Marion Square area. It's technically a Chick-fil-A Express, but it has most of the menu items available, including grilled chicken sandwich, grilled chicken nuggets, spicy chicken sandwich, AND milkshakes! The staff is always nice there. It van be a little crowded at lunch time, but nothing too crazy. Avoid at all costs during any sort of CofC registration or orientation day, though. Lines galore. It's small in there with not many tables, so it's best to order to go. read more

At 9:29pm my friend ordered from this location. Let me say I am very disappointed! All I am gonna say is we ordered over $100 and didn't receive any of our condiments and we are missing 3 sandwiches!! In total we ordered 5 sandwiches and received 2. That means we were missing two original sandwiches and got our 3 spicy ones. Totally unacceptable!!! We come to this location almost every day always showing our appreciation. And to go to that location at 9:29 and seeing familiar employees and not getting my exact order is unacceptable... I demand credit back read more

Small location. Express. Higher pricing than I'm used to. A little slow for cfa. Gets crowded.

like others i was excited to find out i got to stay right next to a cfa on my campus. this cfa is out of something every day, and unlike cfa it is very slow. the worst part is when you try to order you have to scream your order about 4 times. i've had this same experience everytime i come here. read more

Chick-fil-A is the best fast food choice for both my kids and myself. This restaurant is nicely located in the center of downtown Charleston. Most of the time they are pretty fast. read more

Yelp should add a 6th star for Chick-Fil-A. I get the 12-piece chicken nuggets, a chicken sandwich, waffle fries, and a sweet tea. It never fails. read more

CFA, I was so excited to find out you were right around the corner from where I was staying on a recent visit. This is on the college of charleston campus and has a limited menu (no bacon egg and cheese biscuits... i know it's a weird order but it's my favorite breakfast item from CFA). that being said the chicken biscuit really hit the spot for me! read more

Several times a week I get my breakfast here. I don't even have to say a word when I walk in - the ladies at the register already know what I get. Haha! It's great! read more

I love some Chick-fil-A but every time I visit this location, I am consistently underwhelmed. You would think a store in the heart of downtown would be able to provide faster service and quality that matches other locations, but this place can't keep up. read more

Good to have a Chick-fil-A here, but it's pretty small, a little slow, and could see more frequent cleaning. Open for breakfast.

Chick-fil-A has provided excellent service prior to my visit to this location. Two employees chatted in back while one nonchalant employee attempted to get through a growing line of customers alone. Further, while I did not order a milkshake, I saw the employee up front pour a bag of vanilla flavored mix into the machine; I am disappointed to learn their milkshakes are powder based. In general I like Chick-fil-A; good food and even better service, just not this location. read more

This place is super hectic during lunch hours due to the campus being right next door, there menu is much smaller then a normal chic Fila and for some reason there prices are higher then normal chic filas read more

I love chick-fil-a but this store is not all that great. It is a college campus restaurant, so the menu is very limited- maybe 5 of the must common orders. I have had soggy chicken nuggets before and chicken minis without the honey butter glaze. I have to say, their coffee is the shit. And the ladies that work there are usually really nice. Other than that, try to go when class has not just been dismissed. That place can get hectic. Actually. Try not to be anywhere near the campus when class is dismissed. read more

rude workers. not the normal chick fil a welcoming workers that I know. takes forever for any grilled chicken. i had to wait 20 minutes the other day for grilled nuggets, ridiculous. sub par to normal chick fil a. basically a fake chick fil a read more