Most unorganized Chick-fil-A I have ever been to. Drive thru line was long so we decided to go inside to order for carry out. There were unclaimed drinks/food bags all over the counters, employees items and books all over the tables, and it took 25 minutes to get our food despite there being no line. Half of the workers were standing around doing nothing and moved at a very slow pace. I was in awe at how horribly managed this chick-fil-a was. read more

Jasmine becoming manager has been the worst thing to happen to this location. This time was the last straw, I had sent an order at an incorrect location by mistake using reward points getting a free entre (along with other things i had already paid for) and she told me to cancel the order and reorder, but would not give me the reward that I had to cancel. She said that had nothing to do with her and told me to drive the 30 minutes to get my original order. Chick fil a has always been the leading fast food restaurant in customer service and it's unfortunate to think it's becoming your next mcdonalds "what do you want" experience. This is the closest to my house but seeing as I order for my kids here at least twice a week, the quality has also suffered and many times I get home to missing or incorrect ingredients. read more

I just started eating Chic-Fil-A for breakfast this past couple months and it is amazing. They are generous with their chicken and the employees are VERY polite. I came through the drive through once around 6am and the young lady who took my order was full of energy and happy. I came in kind of frustrated and tired, but I left happy. I forgot her name but she's the reason Chic-Fil-A earned my business. However, this location around 7-7:30am is packed! be prepared to do a 10+min wait. I would say out of the 10 times I have been there around this time, at least 3 times was a really long wait. 10min may not seem like a long time, but if you are like me and don't always leave enough time to make it to work, you will be late. Thank you for always being polite and energetic in the morning! read more

This location is not like most chick fil a's. Awful service: slow food and terrible attitude employees. If you can skip this one, you'll be better off. read more

We really like Chick-fil-A, most of the time. I don't know what it is about this one, but there always seems to be something wrong. Usually it's just the ice cold temperature inside. The last two visits...two weeks ago, went thru the drive in. One chic sandwich was fine, the second one almost half the size of the first (ordered two number one's). After emailing a complaint to corporate customer support, I got an email saying they didn't understand which sandwich I got. I don't know that really matters, but, it's now been almost two weeks since I let them know it was the number one...no follow-up from Chick-fil-A!?? Yesterday, it was time to try them again and see if the above problem was an isolated case. I ordered a chicken biscuit at 9AM, along with a large coffee. It was not busy and my order was quickly filled. I unwrapped the sandwich; the biscuit top was hard as a rock around the edges and one side. The chicken had a "bald" top...missing breading? Maybe this was the diet version...lol. Time for me to give up my chicken obsession for a while, save my Chick-fil-A visits for when I'm somewhere else. Too bad, I really love em when they get it right. Unfortunately, this one can't seem to do that, and the corporation's customer care, doesn't really care. read more

For fast food and drive thur this is one of my favorites, alway busy at any location. What's nice here is they always add the extra staff to take orders while in the lines before you get to the automated menu boards. Most times there's even a extra checkout person that can ring you out before the window, so it makes the drive-through very speedy and there's no confusion on who's next. I ordered a couple of the same items here I get salads, the cool chicken wrap, spicy kale salad, chicken & biscuits, frozen lemonades, kids meals, yogurt & granola. I never had a problem with the food in quality, taste or freshness. Another I like is they offer many options and even special diet course it's a very easy meal for most young children which I happen to have so this makes for a very easy stop and I don't feel like they are eating a lot of greasy fatty foods. My only complaint is on occasion I don't get the correct silverware read more

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Horrible customer service at this location. Walked inside because it should have been faster service. The drive thru had 2 lanes jammed packed. Our food took over 10 minutes because it seems that the individual working the front forgot to get the order, then it had to be remade. No smiles inside or greetings... Not normal at all for a chick fil a. Also, this is the only Chick Fil A that doesn't honor military discount. And, when I asked about the military discount, I almost felt like I said a bad word. The person behind the counter let our a large breath and sighed, then said that is not something that Chick Fli A does. When told this, I was puzzled, because every Chick Fil A I have been to many over the years in many different states. Long story short, this was a very sad experience!!! Lucky for me, this wasn't the first time at a Chick Fil A. So, I will still go back to the business, just not this location again! read more

From the food, to the staff and culture, this is the best fast-food place on the planet. *All* staff are friendly, happy, and helpful. They get a long line at the drive-thru all day, but they sure keep it a movin'. I have never received a wrong order, and never had any issues with the food I got. If you are here between 11:30 and 1:30, there are double lines around the building. Somehow though, I find them to be the fastest *and* the most accurate drive through I've ever find through. They are amazing! I love their chicken sandwiches, their fries, their shakes, their sweet tea (my favorite sweet tea ever), and their homemade lemonade. I'm here once a week. read more

I have to admit I walked into this place totally expecting to dislike it for some unknown reason. Well, I was wrong. I ordered the spicy chicken sandwich and fries. The sandwich was very plain, a decent piece of spiced up chicken breast on a bun with 2 pickle slices. That's it. But I must say the spicy chicken WAS spicy and very juicy. A nice surprise. Liked it a lot. They have waffle cut fries, just not a fan. I don't like the texture, feel stale to me. I like a good meaty fry. The place was clean, but seating was scant. Not the most comfortable. Now I know why the drive thru line is so long. Employees were nice enough. A typical fast food place, nothing supper special. I much prefer Zaxby's for chicken items. But fine if you're on the go and want something quick. read more

Unfortunately this chick fil a is not up to the standards that they are known for. Waiting for 20 minutes and wasn't even acknowledged in the drive thru window. Food was all cold when received. Would buy chick fil a again but never at this location again. read more

This location has no regard for customer service or making customers happy. 30 min wait for an order placed ahead of time, no trying to make customer happy by management- just terrible read more

I was disappointed with the customer service I received today around 2 in the afternoon. I pulled in to the drive thru because the line wasn't too long. Too long to me is when it's in the road, and it wasn't. So the wait I thought couldn't be too bad.. but the wait was crazy. I've never waited this long in a Chick-fil-A line ever when when the line was double this size at other locations. And I totally understand people are short staffed. But the people working today made me think, okay is it short staffed or people just don't care? Everyone looked aggravated and bothered by us being there. (I was in the drive thru) The person who took my order didn't say hello or anything just 'DO YOU KNOW WHAT YOU WANT?' I told them. 'ANYTHING ELSE?... PULL FORWARD' just real loud and unfriendly. Never had an experience like this. Even the people at the register looked aggravated and made me uncomfortable to get food there. I'm still giving this 3 stars because my food was great and it's not the food I'm upset at. I'll agree with a comment I saw on here when I say go work at McDonalds or something if you hate your job and don't want to work with people. read more

The lines at the drive thru are always super long no matter what time I come. The food is healthy and taste great, so I suppose that is why but there should be a better plan than servers walking the line taking orders because it is not speeding up the line. Today I got half way home and my order was wrong. I had to go back park and go inside. This totally was not convenient and defeated the purpose of going through the drive through. The lines inside are as equally long but they now have a system where they give you a pager and you have to wait for your order. Most of the servers are excellent but today's team leader Morgan on cash register 7 was completely lost in the sauce. read more

One of the most unorganized Chik Fil A's I've ever been to. Chaotic and super long waits. Food orders wrong, then wait again. Bad. Get my food wrong almost every time. They need serious upper management help there. read more

Great customer service here, even on the busiest days. The only downside would be the parking lot is quite small and on busier afternoons you may have to park in the lot behind the restaurant. It amazes me how quick they are here, even if there are long lines they always get your order to you quickly, fresh and always correct. The employees are always friendly and have a smile on their faces. read more

This place has never disappointed! It is always clean, the food fresh and customer service is excellent! Wish I could eat here everyday, my fav is the spicy chicken sandwich with lettuce and tomato. A hint: order a pack of blue cheese! Makes this sandwich a grand slam, out of the park, amazingness!!!! But if ordering a plain chicken sandwich get the honey BBQ packets, make sure to get plenty because it is awesome!!!!! My pleasure... Lol read more

Made the mistake of trying to come during the noon hour and spent a while in line. Ordered the spicy chicken deluxe sandwich and an extra three piece chicken strips. Loved the sandwich, but the clamshell they put it in left the bun soggy. The strips on the other hand were really stringy and disappointing. I'll definitely be sticking with the sandwiches. read more

Always a pleasure just swinging by and picking up some Chick-fil-A. I just love the Polynesian sauce on everything...lol Today I enjoyed something different, and that was the chicken salad sandwich. It was pretty good and I think I would have it again,but my favorite are the grilled chicken nuggets. Can't ever go wrong with those. read more

Their service overall has gone way down. The last five visits were all completely wrong. Missing items, wrong orders. EXTREMELY ANNOYING AND AGGRAVATING that you get home and find missing items, utensils, sauces etc. it's not my job to go through and entire order to make sure you got everything right. Step up your game. read more

Consistently good food, only knock is it is always so busy. Clean, nice employees. Ido not think I have ever had an issue here. By far one of the best fast food chains. read more

Chick-fil-A - Flying high. - Salad Near Me - Brandon, Florida

Monday May 17. 7:15pm. Very Long lines as usual. Odered 2 chicken clubs. One with pickles and no Lettuce. Got home and pickles had not been added and the other sandwich had no tomato. Chocolate shakes were delayed forever at the pickup window and then had no cherries. French fries were soggy. I called the store and talked to Yasmine. She offered a replacement meal the next time we come. We've always had good service here but this was a very disappointing meal. May try the Bloomingdale location bext time. read more

I always expect to wait a little as this place is always packed but please on a Monday afternoon when not many cars where at the drive thru neither there wasn't a long line inside, the time to get orders ready was ridiculously long and slow. read more

I loved it!!! First time trying it. They made a mistake in my order but let me keep the mistaken sandwich lol!! Delicious! Good customer service and great experience overall. We ordered the Hand-Spun Oreo Shake best ice cream on a fast food chain restaurant! and oh lord, the waffle fries why haven't I tried Chick-fil-A before? Also the line for drive thru today Friday was nuts! The restaurant is so beautiful inside I hope they have good reasons for take out only read more

Outstanding catering customer service for our family reunion gathering and great tasting food from Chick-fil-A, means a five star winner (thank you Brittany). read more

The best fast food restaurant ever. Wish we had one nead us. Service was great, food was great and they come by and ask if you need anything and refill our drink is fir us. #10+ read more

There is this ripped super hot guy that works there named trey. I am aroused. Mmmmmm would recommend frosted coffee

I just witnessed chic fil a employees evaporate a drive thru line going around the building and an in store line going to the door in about 5 minutes. 10/10 would come again. read more

Gross. Needed a quick bite for lunch. Ordered a nugget meal. What I received was a tender meal. The tenders were full of fat, all 3 of them. Each had the shiny, slimy strip down the center with fatty ends with bloody veins. Wtf. If I had the time, I'd drive back through to toss this garbage back in the window. Now I'm stuck with overcooked waffle fries. At least the Dr. Pepper was good. Never again. read more

I'm guessing that their corporate modo it "pissing customers off every time". These children are totally disrespectful, ingenuous, demeaning, read more

Excellent customer service and swift resolution to customer concerns. Bree handled my problem over the phone and another manager offered to drive my corrected order to me at my home. It doesn't get better than that! Thanks so much Chic-fil-a in truly making it a pleasure to dine with you. read more

Convenient location, great for drive thru service on the way to or from errands. The staff is friendly and the milkshakes are delicious! Can't wait to try the new white peach lemonade flavor coming out this summer! read more

In and out in 6 minutes with 2 complete meals. Parking is the most difficult thing here do to volume of business

It has the worst drive thru... the worst . They put money in re doing it and it is worst then it was. For everything else it is great . I stop here everyday read more

Chic fil a food always good, but for some odd reason if you park and walk up to the guys taking the drive through only orders you're allowed to skip the entire car line, hold up the line, and place orders? read more

Slowest service at a chick-fil-a ever. I waited over 20 minutes for a large fry and a sweet tea at the curb side pick up.

we place an order at this Chic-Fil-A all the time and without fail everytime something is forgotten. If you want your entire order and truly want to be satisfied choose a different chic fil a. Repeated poor service. read more

LOVE!!! I was skeptical about this place because of all the hype...but I was so pleasantly surprised! I love the chicken tenders, chicken sandwich, waffle fries and I would totally come back. Typically I do not care for fast food nor do I have it often but YOU MUST BELIEVE THE HYPE PEOPLE....it's that good!! read more

This Chick-fil-A is always amazing. Friendly staff, never have to check bag before leaving, and when I ask for extra sauce they never give me just 2 they give me like 6. Amazing! read more

I love this place, and so do my kids. They have wi-fi, so after eating, they play in the play area, and I catch up on work and social media on my lap top. Food is great. Service is ALWAYS friendly, helpful, professional...It's the Disney of fast food! read more

I orders there new spicy southwest salad. It was great. They use spicy grilled chicken on top and a salsa dressing. I can't wait to come order this salad again. This may be my new favorite item at chick fil a. I always order the diet lemonade which I love. Chick fil a staff is always amazing and super friendly. read more