Kailegh (I definitely spelled it wrong I'm sorry) was amazing. We were there in the middle of a rush and with her level of service you would never know. Thank you for keeping us smiling on a Wednesday night :) read more

Food was overcooked potato wedges were soggy chicken nuggets were tiny, and number one deluxe sandwich was half of the size of the bread

I love this place dont matter where! I'm in town and last night before go the hotel i got to stop by for my late night dinner, i went to the drive up and order the Market salad with my lemonade ofcourse all delicious!! drive up like always fast and friendly. Its my pleasure too!! I will stop by again tonight!! read more

Chick-fil-A - Drive Up - Salad Near Me - Brandon, Florida

A one star review is pretty generous for this location. No one loves Chic-Fil-A more than I do and it's so disappointing that this location is the one closest to my house. I visit at least twice a week and there is always something wrong with my order, the customer service is awful and the food portions seem to get smaller and smaller. My second to last visit, they forgot to give me a whole meal and all of the sauces I ordered for my meals (I'm so grateful I checked my bags before driving off) and on my last visit, the attendant charged me for two meals when I ordered only one. The attendants are not welcoming or polite anymore, they're very dismissive and their only priority is to get you out of there. If you're looking for quality food and service, you're much better off driving down the block to PDQ. read more

Dine or drive thru may be better but Doordash from here is awful! No straw for my drink. Requested sauce and didn't even get 1 sauce or 2 napkin either. The almost $5 yogurt was maybe 8 bites. The 7 tiny hashbrowns is a rip off. This is my 3rd attempt on doordash. Never again! read more

Kudos to one of the few drive thru's out there that caters to the GLUTEN FREE population. I am going to review today just on these options. I have been GF now for almost a decade and maybe I can help some of the gluten newbies. These people have it down folks! Modify, modify. No problem. They got ya. U literally can convert just about everything if u know how to ask for it. I hate to say this, but I am pretty addicted. Here are my favorites. Breakfast options. Ask for an egg and cheese burrito , but skip the tortilla and put it in a bowl. Chop it all up for me so I can eat while I am at the red light. Oh, stop that! Don't like the yolk ? Make it egg whites. Lunch: ask for that famous sandwich, but request a Gluten Free bun. hello! 2017! Finally. that's a lot to celebrate when you have been eating no bread for years. The bun is not too bad. Could be a little more on the moist side, but I'll take it. Salads too. Now, they have that kale salad that is pretty sweet with the added raisins too. This one replaces the Cole slaw. Customer Service: ah, amazing. Always attentive to your needs. Let's end with what they love to say: " My Pleasure " read more

Chick-fil-A - Loving the thin strips of egg whites making it easy to eat. - Salad Near Me - Brandon, Florida

Today was my first visit to a Chic-Fil-A. I will now present the world's first side by side comparison to my fav, Zaxby's. 1. Facility CFA - Stark white small dining area. This location is dominated by the kiddie play area, it's bigger than the dining area, really! Zax - Comfortably lit country theme. Nice booths, very roomy. Winner - Zaxby's in a runaway. 2. Employees CFA - Employees are polite, courteous. They are very well trained and respond to thank you's every time with a "My pleasure". Actually after a while it seems robotic. Zax - Usually friendly and helpful. I have seen them get stressed at times which wàsnt good. Winner - CFA 3. Accoutrement - you know, the stuff that comes with the main item. Mainly the fries CFA - Waffle fries. Kinda soggy and bland...meh. Zax - Coney Island, Nathan's or crinkle cut, whatever you call them, always hot, crispy outside, creamy inside. Some of the best around. With the finger plate you also get Texas Toast and cole slaw. Winner - Zax 4. Main Item CFA - In this case it was the Spicey Chicken Sandwich Deluxe. Generous piece of chicken, hot and not dry. No sauce or any kind of dressing, they offer you a choice of sauces at the counter so you control the amount. We liked that a lot. The girl gave me two sauces, at Zax an extra sauce is .25 cents. All in all a very good sandwich. Zax - Chicken finger plate. About six or seven chicken filets, always hot, always juicy and always delicious. Choice of dipping sauces, extra sauce 25 cents but you usually don't need more than one. Winner - Zax by a beak. 5. Drinks CFA - Coke products and Dr. Pepper, regular and diet. Also fresh lemonade, regular and diet plus the usual tea, milk, coffee. The only drawback is the drinks are behind the counter which means fighting for a spot at the counter for refills. Zax - Coke products, you serve yourself, all the refills you want plus the usual other bevs. Winner - Self serve drinks always win Zax. 6. Intangible CFA - Although good, I left hungry. Lots of locations. Great billboards on the freeways "Eat more chicken", always makes me smile. Zax - I have never left a Zax hungry, never. Limited availability Winner - This was tough, almost too close too call but Zax wins this by a full belly. Although close, Zaxby's was the clear winner. Consolation prize to CFA employees who make my "Wait Staff All Stars" list. ( that's no small potatoes (waffle fries in this case) folks! read more

Alex at the brandon on causeway Chick-fil-A great worker did what it takes to make sure you have all you need.

I tied to post a tip buttheyvsaid it was two short. I like this chicken place but the drive through takes two long. There catsup is small - I like more. It there chicken sandwich is really awesome. read more

I love Chick-fil-A but this properties drive thru line should not spill into the street . I also asked for a SPICY chicken and got this regular sandwich. Im not upset but I expect more from Chick-fil-A . read more

Chick-fil-A - Something I didn't ask for . - Salad Near Me - Brandon, Florida

This is easily the worst Chick-fil-A I've ever visited. Wait times are horrendous, by any fast food restaurant's standards--let alone a Chick-fil-A. This location is so poor, I was inspired to download the Yelp app, create an account, and leave this scathing review--solely to stick it to the sick individual who owns this restaurant (the drive through line moved one car throughout this entire process). Miserable. UPDATE 38 minutes in a fast food drive through, start to finish. Completely unacceptable. Do better. read more

Asked for my food to be cooked to order. When I received my food it was like warm WITHOUT the sauces I requested and the line was still wrapped around the restaurant lingering in the road. I called to store and spoke with Michael, he advised I could come the next day as early as possible to get a replacement. Once I got to the store I had to argue with two managers about my replacement meal. The failed to do that now I am still fighting for a refund. Moral of the story is chick fil a has took a downward spiral. I would not recommend this location to any person. Management is poor. Staff cannot comprehend basic information. Get a new crew! read more

Always a 110% friendly customer service. Delicious food always served very fast despite how busy and popular they always are. You can really never go wrong on a trip to here. Consistently the hands down leader in fast food industry. And now they serve to your table! That 110% customer service just went to 150%! Order, get your table place card, and a friendly associate brings your food to your table. Awesome job! read more

Since you won't let me post on your actual page I am placing it here... I just picked up an order from Chick-fil-A... Returned home and realized it was missing a sandwich. I called the store in which I purchased the sandwich from and they refused to give me a refund on my app as I was requesting... His suggestion was for me to come back tomorrow which is Sunday and you would be closed. I thought much more of Chick-fil-A's customer service than this... I need someone to get back to me as soon as possible so that I may be refunded for my sandwich that I did not receive on my app. Thank you, Also your employee Trace (I think that is what he said was extremely rude) read more

I love love love Chick-Fil-A!! It's a cut above the rest in terms of fast food to me! The inside of the store is always clean and I always see the employees cleaning the empty seats and trash. They are also so pleasant! We went for breakfast and I order the Chick-fila-A Chicken Mini's Meal which car with hash browns and a drink. I almost always get their diet lemonade because it is just soooo good!! My breakfast was devine! Just what I had wanted! I always get the Honey roasted BBQ Sauce and the Chick-fil-A sauce! They are just soo good! I will def. be back because it is by far one of my favorite places to eat at when choosing 'fast food'! read more

Chick-fil-A - Yummy!! - Salad Near Me - Brandon, Florida

The worst location to put this chain restaurant. ALWAYS has a line blocking the right turn lane to get into the shopping center. Additionally, if you choose to go here the parking lot is designed so small and crowded it is very difficult to get in and out and dangerous for you and your children to walk to your vehicle due to all the congestion! read more

If you order through DoorDash from this location be prepared to not get your requested sauces. I don't know about y'all but that is one of the best parts of my meal is enjoying it with the sauce I asked for. If I didn't want any with my meal, I wouldn't ask for it. Going to just continue my business at PDQ bc they would never. Train your employees better please. read more

Great food and customer service. This is a good place to to eat. We get breakfast there at least once a month, they do a great job in there catering side of the business. read more

Chick-fil-A - Great food and customer service - Salad Near Me - Brandon, Florida

Chic fil a is ALWAYS good but this particular visit was 15 mins before closing. The fries were not as fresh. Staff is still friendly accommodating. read more

Went in and was told the dining room was closed. People sitting tables eating. No explanation. Claimed drive through was the only thing open. Come on, lunch time and dining room closed. No more chick fil-a for me! read more

This location is horrible. It guaranteed that something will be wrong with my order when I come . Either the person taking the order gets the order wrong or the crew on the inside gives me old food or doesn't even give me my entire order. I have had times where they didn't give my one of my combos. When I return the staff is never apologetic. It's frustrating. read more

I was a little disappointed because I thought Chick-fil-A would be a little more put together than they were. Upon arriving I knew it would be pretty busy given the fact it was only the drive-through but I could clearly see there were three lanes but since everybody was in the far right lane's I figured maybe the far left lane was for first responders or orders that had already been placed ahead of time on the website. By the time I got up to pay for my order which was approximately 45 minutes in the drive-through I found out that that lane was just a third lane but the employee that was standing out at the road wasn't letting anyone know it was for cars coming in the opposite direction which is the way I was coming from but I had to go all the way down and do a U-turn to come back which could have been avoided had the employee standing out there directed people into the far left lane that was virtually empty. So overall the food was good, as usual, but I will not be returning to Chick-fil-A until all this ends because I just didn't find the long wait and lack of direction very appealing. read more

I now understand why every Chik-Fil-A I ever see, is always really busy, everything is delicious! I've never had one bad piece of chicken here. I really like how you're given the option of grilled nuggets instead of the standard crispy. The Asian salad is probably my favorite item on the menu, especially with their Avocado Ranch dressing. And just an FYI, even though the service is pretty quick, don't go here if you're in a rush. read more

So it breaks my heart to give chik-fil_a a 3 star review. However, I must go on with this review. So, it was raining today and I'm sure things were chaotic. I ordered a 8 count nugget meal with a sprite with 2 Polynesian sauces and 1 buffalo sauce. I never check my order from chuck fil a before leaving well because it's chick fil a and yeah they are heaven sent. Today the devil interfered with service. Disclaimer: if this was McDonald's service today would've earned them a five star but this is chik fil a so standards are higher! So anyways, when I finally had a chance to eat my fries they were literally half full. I only had 1 sauce and my sprite cup had a small tear in it so the liquid spilled out completely in my cup holder...needless to say I didn't get a chance to drink the sprite or really enjoy my fries. Le sigh I love chick fil a, I know they will do better! We all fall short of the glory of God, and I am trusting and believing that they will rise back up to the gold standard Sincerely, A broken-hearted Chik-Fil-A lover read more

This is not a restaurant that has the normal "Chick-fil-A way". Very disappointed in this location. I went today for a pickup order and waited 22 minutes only to get cold, unsalted fries, NO ice in my lemonade, and of course no sauce that I specifically requested-It even says it on the bag sticker! read more

Chick-fil-A - Nice room temp Chick-fil-A- Diet Lemonade... - Salad Near Me - Brandon, Florida

The food is aiit but the line is absurd. Who got 30min to wait in a line for a damn sandwich ‍

The mgr Christine did not communicate well with me. I have stage four bone cancer and don't move around well. They messed my order up this morning. I asked for Arnold palmers half lemonade half ice tea. Instead they gave me half sweet ice tea and half unsweetened tea. I instantly called the manager (above) she instructed me to bring my receipt on the bag to verify the purchase and to make right. We went back at 11:30 the line were long I cannot stand for very long due to the cancer. So I sent my care giver in. She abruptly sent him back out after he stood in line patiently saying we needed the cups as well which was something completely new. I never write complaints. I called her she wasn't helpful at didn't offer the least bit of advice to settle this I asked for the owner she was quick to give me corporate phone no. I have been eating at Chick-fil-A since they opened and have never been treated with such dismissing behavior like I was a three year old that dropped his ice cream. I am glad I live in Tennessee and not Brandon. You will not see me again. And I advice anyone else buyer beware. Sad. read more

I dont normally like to complain about resturaunts but this experience struck me as truly disgusting and unacceptable, This particular trip to Chick-fil-A struck me as foul literally the first smelled it hit my nose when I walked into the door smelled like a dirty diaper I don't know why or who is responsible (clearly a parent and one of their Rugrats)... while I realize people have young kids , The cleaning staff should have noticed this foul odor and addressed it maybe Chick-fil-A needs to put a sign on their trash cans please do not dispose of your children's dirty diapers in the dining area THIS IS WHY THESE CHAIN RESTURAUNTS SHOULDNT HAVE PLAY AREAS IT BREEDS DISGUSTING BIOHAZARDS LIKE WHAT WAS EXPERIENCED HERE SPECIAL THANKS TO ALL THE "KARENS" AND ANTI-VAXER PARENTS THAT ARE RESPONSIBLE FOR INDECENCY SUCH AS THIS read more

Placed a mobile order, after waiting in line at the drive thru for a half hour I get my food and head to my house. Get home the salad is nothing like I order, my entire order is a hot mess. I called to see what I could do, Victoria said there was nothing they would do and hung up on me. Absolutely awful service read more

Doesn't offer regular tenders anymore. Tried the spicy tenders and they were horrible!

I have been to Chick-fil-a many many times. We are here for lunch because we are feeling for some chicken sandwich today. Chick-fil-a usually pretty on point with their food and drinks. This time, the spicy chicken patty is a bit cooler when I bite into it. Not a biggie but hopefully they can fix this issue for next time. read more

Chick-fil-A - #2 Spicy Chicken Sandwich Deluxe - Salad Near Me - Brandon, Florida

Great chick fil a, especially kyle. Great worker very hard working and just a great guy.

i love cfa this my shit, but im very annoyed how I keep paying $12 damn near $20 when it's two people for a meal, and I keep getting some skimp ass fries i paid for a LARGE ..... swear to god I didn't eat any of them before I took this picture i just had it delivered from doordash. can i get my money worth, i've worked in fast food plenty of establishments and always try to make the customer food as if it was my own like y'all really couldn't sprinkle 6-9 more fries in this shit. stop skimping the fries that's all. that's the review. im f read more

Chick-fil-A - like im really pissed I just paid $13 for fucking what Waffle Potato Fries - Salad Near Me - Brandon, Florida

If I could give a zero I would. This location's curbside service is the worst! Doesn't matter time of day, drive thru is there main priority. Today's visit was no different, ordered using the app, entered space number and the wait began. Finally received message that food was ready (drinks and minis) and would be brought out. Start the clock again, after 10 minutes went inside and my order was on a tray full of orders sitting at the end of the counter, no team member in sight. Unless you include the team lead chatting away on his cell phone with his back turned to the guests behind him also looking for their orders! Disappointing for sure, food is great, service at this location ... not so much! read more

Typical Chick-fil-A! Great food and equally great service. The staff was very friendly and the food was excellent. Plus I had a September free treat (scramble bowl) and I had a just because treat (scramble wrap). Added a drink and my breakfast was less than $2! Their app is probably the best one out there, I've earned at least 5 free entrees read more

Always crowded! Expect to wait! Staff is always very nice! My order has been messed up once or twice but nothing major. All in all this is a good chick-Fil-a! Chicken strips, fries, and the frosted coffee is my go to! read more

No matter what day i come to this location the team members are always friendly, helpful and courteous. Although the lines are long, I never mind waiting. read more

Just moved here from Wisconsin, first time I tried this location the mac n cheese was bland and not fresh. Was hesitant to come back to this location just because of how bad the mac n cheese was compared to other locations, sure enough had no taste and just was not good. Sad read more

went through the drive thru and ordered many things and were missing most of it. we went inside and asked for more sauces a manager came to us and said "even though you ordered all those sauces doesn't mean you'll get it all" in which we replied where's our my pleasure. there was this one nice boy who helped us out and was very kind. going to stick to my regular chick fil a from now on. read more

I don't understand how there can be a line of of people waiting to order, and people waiting for their order, but yet I get warm nuggets and fries that slightly mushy. This is not the 1st time it happens in the Westfield Brandon mall. It's just as bad at the Chick-fil-A near McDiĺl Air Force Base. Not the Chick Fil A standard. read more