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    Chick-fil-A

    3.0 (152 reviews)
    Open 6:30 am - 10:00 pm
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Dogs allowed
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Late lunch
    Kristy A.

    Heads up; No Military Discount offers here like other local establishments and their brand.

    Drivethru
    Kandi G.

    This location can be a hit or miss. I have been going for years since it's close to my home. My last couple times have been positive experiences however I won't be giving a higher score until I have a couple more visits. I used the chic fil a app and ordered ahead. I love the app! This location doesn't give military discounts like some of the other franchises. I went though their drive thru which moved pretty smoothly. My food was warm and the food was good. Everything tasted fresh! Overall a good experience.

    I asked for ice cream in a cup with the cone separately on the side, which I have done many times before at other Chic-Fil-A locations. Today for some reason I was told at this location they could not do this. Instead the flipped the ice cream cone upside down into the cup. I would love to know how that makes more logical sense than doing what I suggested. I would've been okay with it if the manager had not been extremely rude. I've going to Chic Fil A as long as I can remember and this is the first time anyone has ever been rude to me. I didn't catch her name but she was a shorter blonde woman and she was very rude for no reason whatsoever. All I did was question the logic of the situation and she brushed me off with her nastiness like I was a piece of trash. Will never come back to this location.

    Dee R.

    We decided to grab lunch after our long wait for mask supplies and Chick Fil-A was nearby. I have eaten here maybe a dozen times in my life and when I do it's pretty good. I have to hand it to this location, they had an organized outside program with a cash and credit card drive thru and order takers outside. Not having a menu board stumped us, but the young man taking our order on his tablet knew everything on the menu. He was patient and courteous. I tried to tip him and he said they couldn't, I said sure he could, but he politely repeated himself and I told him to let corporate know my choice and I put the money on his tablet. These kids are out in the sun all day, working hard to make some money and ensure people have food, and he deserved it. The down side was our order though, and I asked the young man if our sauces and ketchup were in the bag and he said yes it is. It wasn't, and their fries are good with ketchup, which we did mot have.

    My correct order from mobile ordering!
    Charlesea S.

    Chick-fil-A is typically pretty on point with service, but yesterday I did a mobile order well over 10 minutes in advance with hopes of just walking in and my order be ready. (The app is helpful and easy to operate, by the way) When I arrived, there was a line for the mobile order(Door Dash, etc) area. When it was my turn, the employee took my name and said it'll be right up. I am not sure if it was the manager or not but he said don't worry about it I'll get it, I guess she had another task. So i waited about four extra minutes for sandwich(wait for it) and a couple more minutes for my oreo milkshake, which is amazing! So I get home and I then realize I was given the wrong sandwich, I ordered a spicy chicken sandwich with extra pickles, mac and cheese, and my milkshake... I received a spicy chicken sandwich with pepper jack cheese and the normal two pickles. So glad i'm not lactose, I would have been highly upset but I removed the cheese and indulge. A spicy chicken sandwich in my opinion needs extra pickles, so was truly let down about that and the wait since I used the mobile ordering. Also, if you're wondering how their mac and cheese is... it's okay. It was a lot better than I imagined but definitely wasn't anything to hype up. I'm sure your kids would love it. Don't get me wrong, it is not nasty... just nothing special about it.

    Seating
    Dr. Richard M.

    In my opinion Chick fil a delivers consistently good food across most of it's restaurants. The servers are hard working, very helpful, and polite. This location is no exception. It is a very busy place with long drive thru lines during breakfast, lunch and dinner hours. The food is delicious and the restaurant is clean. For breakfast they have various egg sandwiches with a choice of cheese, bacon or sausage. You can have your eggs on a muffin, biscuit, or bagel. Add coffee and hashbrowns and you have a great meal. For lunch and dinner their chicken sandwiches are a must. They offer fried chicken, or grilled chicken sandwiches. Fried or grilled chicken tenders. Add one or more sides like fries, mac n cheese, salads, chicken soup, and fruit. Bring your patience if you plan to use the drive thru. I have found it quicker to park and order inside at the counter.

    Heather S.

    Review update: June 2020 I am very impressed with how this location has adapted due to COVID-19. They all are wearing masks, they stand a safe distance away when taking our order in the drive-thru (indoor dining not open at the time I am writing this). They allow you to swipe your card for payment as opposed to taking the card for you. They 100 percent are doing everything possible to make the experience as safe as possible for involved. They have redirected traffic to only enter the drive-thru from the back in order not to block traffic in Causeway. They have water stations outside for their employees as well as taking shifts to rotate working inside. Gloves, masks, and distancing is exactly what I needed today. This visit gave me hope that it can be done correctly. The food was fantastic as always. --------- Old review of three stars: This is our family go to location. If I was writing this review six months ago, it would be five stars, however something is up with things at this location as of late. I come here for breakfast more often than I care to admit. In the last few weeks the consistency is lacking. Granola and a spoon (both) frequently missing from the yogurt parfait. Splenda missing from the drink or bag almost Every. Single. Time. Their inconsistency in the drive-thru is the only thing I can depend on and this makes me sad. The taste of the food is still good when it is correct. The drive-thru area frequently backs up and if you try to park getting out can be a hassle due to the line. Pro-tip, park in the buy buy baby lot (closest to Chick-fil-A) and walk over (watch out for parking lot traffic!). It will save you a headache. Also this place does have a play place, however we do not have experience using it.

    ows a person holding a sandwich
    JoAn A.

    This Chick-fil-A is a hit or miss but mainly a miss. Their wait time is almost always between 15 to 20 minutes no matter what time of the day. Their whole set up needs to improve. They took away curbside but that just made the drive-through longer and more cluttered than it already was. A lot of times something is wrong with my order. Every time I order the kale crunch I NEVER get my almonds. If they don't forget the utensils they give me a spoon when I order a salad. Fries are usually soggy. The breakfast isn't as bad but honestly the main issue here is the wait time. The entrance to get into this Chick-fil-A is just terrible.

    LOL. a joke.

    Honey pepper pimento sandwich. Zero cheese on it and only 2 small slices of jalapeño. Very disappointing

    Nate T.

    Always good here! I always order the original chicken sandwich and it's always perfect! Well seasoned! The only thing here is the parking lot and how crowded it is! Never knew they put your clothing on your receipt to easily spot you lol

    Burnt, cold and way too salty fries

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    7 years ago

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    5 years ago

    Alex at the brandon on causeway Chick-fil-A great worker did what it takes to make sure you have all you need.

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    8 years ago

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    3 years ago

    The food is aiit but the line is absurd. Who got 30min to wait in a line for a damn sandwich ‍

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    3 years ago

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    6 years ago

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    11 years ago

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    5 years ago

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    3 years ago

    Doesn't offer regular tenders anymore. Tried the spicy tenders and they were horrible!

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    6 years ago

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    6 years ago

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    4 years ago

    Great chick fil a, especially kyle. Great worker very hard working and just a great guy.

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    Page 2 of 4

    Ask the Community - Chick-fil-A

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    Ordered pick up here for the 1st time tonight, Sunday 1/18/26 using their website. Super easy…read more Chose ASAP pick up option and the build your own bowl (large) was ready in 6 min from ordering. Crazy fast. Just before getting the bowls home the car started to smell like the food and it was yummy. Opened the two bowls at home and they were chock-full of all the fresh ingredients we picked to the brim. Awesome. Didn't even need the two sauces they let you pick cuz the food was so fresh and flavorful. Every forkful had it's own unique blend of tastes and they were all great together. The chipotle sauce was tasty and light. The ginger tumeric had a great taste but was made with a mayo base I think and was just too thick/heavy. If they thinned it out a bit it would be perfect. This minor shortcoming was not enough to earn less than 5 stars. Enough food for 2 more meals, all for $10-15. Will Definitely be eating here again soon and frequently. Fresh, light, flavorful, clean. Done.

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    At a shopping center in Riverview is Cali. It is very modern looking inside with high top tables…read moreoutside. It has a nice overhang that keeps you cool during the hot weather. The service is amazing. The staff was attentive and helpful. I wish the food was better. I was in the mood for a salad. The first disappointment was that they only gave 3 choices. I am on a gluten free diet and didn't have a problem with that. I did have a problem with the fact that 2 out of 3 salads had cheese in it and is not for someone who adheres to a dairy free diet. Yes, I could have asked if the cheese could be left out. But these salads had multiple kinds of cheese. I never wanted to be that person who asks to leave out half of the ingredients because of dietary restrictions. I would have had to do that. Maybe the answer is the choice to have a custom salad for people like me. The second disappointment was that the salads had a price without any protein. When you added one of the proteins, the salad became very expensive. This was a huge turnoff. The last disappointment was the ice tea. Although there were 3 choices, two of them had ingredients to which I am allergic. The third choice had caffeine. There was really no choice other than to drink water. I chose the restaurant because it was midway between us and friends. I looked at ratings and the number of stars when I travel out of town. This was not really what I expected.

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