CHICK-FIL-A @ BOTHELL This Chick-fil-A is always a solid stop! The food came out fresh, especially the fries, and my spicy chicken sandwich was delicious as always. Everything tasted hot and freshly made. The staff in the drive-thru were also very friendly and kept the line moving efficiently, which made the experience even better. One thing I like about this location is that it's inside a large shopping complex with plenty of other stores and grocery options nearby. It's super convenient if you're already running errands or grabbing a few things before or after your meal. Overall, it was a great experience, and I'd definitely come back whenever I'm craving Chick-fil-A! read more

We got VIOLENT food poisoning from Chick-Fil-A. This was the only food that we had within 24+ hours. There is no other source of where it could have came from. I work from home and the only place I went all week was to the chick fil a for a mobile pick up. We are on day 3 of not being able to keep any nutrients in our body as our bodies immediately purges itself whenever we try to minimally consume or drink anything. This is not the first time we have had food poisoning from this location. The last two times were within the last 4 months. The first two weren't really bad at all but this one is by far one of the worst food poisonings I have had in my life. If we continue another day of this, we will be taking ourselves into urgent care/hospital as each day has been going down hill and have not seen any signs of things getting better yet. On a second note, I ordered the 30 pc grilled nuggets for our dogs the same night as a treat for them. They are also on day 3 of diarrhea and lethargy. Our entire house actually all got poisoned by chick-fil-a. --- April 19th update - was hospitalized for severe dehydration and still having issues. Chick-fil-a has not actually addressed the issue nor offered any type of resolution or looked into the issue. We have sent the health department our hospitalization records with the diagnosis. Would strongly advise people to be weary of chick fil a. read more

I love Chick-fil-A and eat here whenever I am nearby and lines are not huge. This location was not busy for early lunch, so I went in. They are so efficient and food is always perfectly the same. I had the regular number 1 meal with the standard sandwich then upgraded fries and drink to large. Just wonderful as always. read more

Chick-fil-A - Meal - Fast Food Near Me - Bothell, Washington

Ordered on the app, everything was exactly what I ordered All the staff here are very nice and the location is super clean. The food - is exactly what you'd expect for chick fil a. read more

Chick-fil-A - So Diet Coke - Fast Food Near Me - Bothell, Washington

I ordered the chicken sandwich meal with waffle fries and a soda to go. Everything was pretty tasty, but I also ordered the brownie. Very disappointed when I got it home and put it on a plate. Looks like it's been sitting there for a week.. read more

Chick-fil-A - Chic Fil A brownie - Fast Food Near Me - Bothell, Washington

I wish I could them a five star but coming from Texas where every Chickfil has the best service and the food is hot and tasty. I ordered a grill chicken sandwich. The bun was cold and the chicken tasted like it was sitting out it was cold. Not the best experience but the girl that took our order was very nice. Do better on your food. read more

I ordered a spicy deluxe meal and paid extra for a large waffle fry. Unfortunately, the container I received was barely half full (see photo). It's disappointing to pay for a larger portion and not receive even close to the amount advertised. How does this even make sense to give to a customer? read more

Chick-fil-A - Large Waffle Fry... - Fast Food Near Me - Bothell, Washington

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This drive thru is the best, i LOVE the manager here she is always the sweetest. The food is always good I never have had an issue. The inside is always clean they are really good at cleaning things immediately if someone eats there or makes a mess. This is my favorite chick fil a in the greater seattle area read more

It would be nice if they actually filled up their 16 ounce shakes to the top AND and thick rather than being soupy Come on be better read more

Not good experience I had lately. Order taker & drive thru servers have been always great in their service and friendliness, but not so much what came out from the kitchen. Unfortunately, I kept getting missing hashbrowns in the box, and few other things I don't need to explain in details. How many hashbrowns supposed to be in a box? 11 or 12? It's upset me that they kept doing the same mistakes after 3 or 4 times feedback. Hopefully kitchen staff able to focus more. read more

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Food was overcooked, I went at a time that is was full of teens. Just trying to eat as the teens were screaming very loud, running around in and out of the bathroom. Stuffing condiments in the bags. Being really disgusting and allowed to carry on. I was a teenager once, and had 3 boys. Never acted like that. The staff just turned a blind eye. Won't ever be back read more

Tried their new chicken strip meal. Waffle fries were fresh, hot and well seasoned. The chicken strips were undersized and lacking in flavor, nor were they even close to the temp of the fries. No salt was available in the condiment tray. Service was average but forgettable. Restaurant was clean. Dairy Queen has a better tasting chicken basket at a substantially lower price. read more

Avoid this place and if you have to order here, check your receipt! They charge you different price for your food and claim there is no way for them to correct it. Contacted the operator and corporate as the staff blamed corporate set the wrong price. Bluntly discards this false advertisement. Capture the video on this issue. read more

I'm not much of a chik-fil-a person to begin with. I find it silly to be closed on Sundays, there are some obvious moral issues with the company as a whole, and their chicken nuggets are more like small tenders than nuggets. We made an exception to try out the pimento cheese chicken sandwich and grab a shake. They were fine, there was something much too sweet about the meal. They also did construction in the parking lot recently that made it hard to get to, so I'm glad that's done with. read more

Beware if you put in a pickup order through uber or DoorDash they give you old food some of the worst tasting chik fil a ever for freshness the Mac n cheese tasted like plastic and the fries were soggy and oily. read more

Empty drive through. Easy order. Free chicken biscuit reward. Tasty food. Wins all around.

We went inside for breakfast on a weekday. Everyone behind the counter was super nice. Our food was as expected except the minis weren't as sweet and sticky as I remembered. Which was a good thing, in my book. There were a few other people dining in. The dining area was large and someone was going around making sure it was clean. I feel bad for the reviewer that thought he'd messed up in ordering, since he ended up with a plain chicken sandwich with just a couple of pickles on it. Welcome to chick fil a! read more

I want to give kudos to Angel D, she is awesome, #1 employee cause she made my day!!! Thank you for your kindness, my lunch and lemonade was thee best!!! That lady deserves a raise!!!!! 5 stars!! read more

Chick-fil-A is probably the ONLY fast food restaurant everyone in my family can enjoy something. I absolutely love the kale salad, and husband loves the macaroni. Our little guy has a food preference that changes weekly consuming meat is not on his list, with the exception of Chick-fil-A nuggets!!! Ordering via the app and selecting curbside pickup is one the BEST options Chick-fil-A could have implemented. I waited exactly **4 minutes** for my very warm order to brought to my car. Customer service at the Bothell location, is like every other location is always SPECTACULAR. The quality of food, variety selection, convenient ordering options, company values, and high level of customer service will always win my business; I highly recommend!! read more

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In terms of food quality & flavor, it's Chick-Fil-A. You either love it or hate it. Staff is friendly. Drive thru is incredibly slow (for a CFA). Every. Single. Time. I've been here 3 times and I don't think I've gotten through the drive thru in less than 10-15 minutes. Whereas nearby locations seem to do a really good job of taking your order and getting you out with relatively little wait time. ... first world problems ... read more

I pulled up at 6:40am to find the drive-thru still closed and them unlocking the doors, so I walked in. The cashier saw me, but left to go open the drive-thru (without acknowledging me). I stood at the counter figuring someone else would greet me, but nobody did despite me seeing a couple folks in the kitchen. Several mins later the cashier had come back inside and begun taking chairs off the tables, but still no greeting. I went to leave, so she decided to greet me with a slow stroll, clear lack of interest, and saying "sorry" with no sincerity. I proceeded to order since it had taken 10mins from my morning already. I get that it's early... I'd like to be in bed too, but alas we have jobs to do and people to serve. I came to Yelp to see if this was a fluke encounter since I've never had such poor service from a Chick-fil-a, but it's clearly not. Probably best to avoid this location until they get some corporate attention and get their service up to CFA standards. read more

Came on a Friday night and line was super long and slow the workers are yelling at each other in the back will not come back here!

Good brownie and food. The brownies are always fresh and taste good. The service at this location was good. They meet you under the tent and take your order and very friendly at the end of the drive thru. The ambiance of the restaurant overall appears great. I'd recommend this location for good food and great brownies. Thanks for making my birthday special with my free brownie. read more

Been there twice now, both times they forgot part of my order. I didn't check my order before leaving, so I'll give them three stars instead of two. I also don't know Chick-fil-a ordering protocol and (because of my lack of experience, apparently) ended up with a bun with no condiments and two thinly sliced pickles embedded on one side. I get it, they can't read my mind. But I'm not a fan of their "concierge" style of ordering at the drive thru. After calling the manager once I got home, I found out I was supposed to ask for sauce on the side. When asked if I wanted sauce during ordering, I said no because I thought it was extra, hence the very boring sandwich. I was the only person in line for most of my order. I purposely went during what I figured was a slower time so I wouldn't holdup other customers. When I'm the only person in the drive thru lane, why can't I just go to the menu board so can see everything?! Not a horrible and not a great experience. For as little as I order fast food and as expensive as fast food is, I'll find one with great customer service and probably not a Chick-fil-A read more

Well one thing I can say about Crap fil "a" is that they save me money! Because I can never eat there when I try! Today my wife and I were out again and starving for breakfast but on a tight schedule. We have had the chic biscuit with cheese and I must admit it's pretty good. So we stopped at this location during breakfast hours. We often want this on Sunday's and they are always closed of course. This being Saturday we waited in the long line to (which had no help outside and one order kiosk closed) to find out that they had no biscuits and no muffins!!???? And if you wanted to order nuggets and fries it was too early for that I guess! F ing last time I go to one of these over rated crap holes! Then like the two cars in front of us that didn't order, we had to wait in line for over ten minutes just to leave. Poorly run business. After my last very similar experience at Kirkland I was literally hoping to have a reason to leave a positive review of this location but they are even worse staffed and organized! Corporate doesn't card either. Last time they sent me a code for a free cookie that I've never used. So like last time we went home and just made our own breakfast. Chic fail read more

tionisia was amazing! made my experience so good and i will be back in hopes that she will be cashier! her bright beautiful smile comforted me while i was having a rough day. the food was normal chick fa la food. read more

I guess I'll keep up with the theme. Long wait and my order was wrong. This location hasn't figured it out yet but I don't think it's been around very long. Definitely seems like there is a very unnecessary amount of employees which causes way too much confusion. Keep it simple stupid. read more

I have been coming to this Chick Fil A for over 4 years multiple times a month because I work very close by. It's been a reliable spot for my lunch break. The wait times are usually okay; they're often really busy and I can tell they're moving as quickly as they can. My food has always been great and the staff is friendly. It seems some recent hires are diminishing the quality of the place. In the last 3 months I've experienced longer wait times, mistakes in my order, and questionable service. It appears some people are not well trained. Prior to these changes, I would've call this the best CFA in the area. I believe some training and maybe different team members will make a big difference. read more

Hello, I went in today to grab a quick meal, also known as FAST food. I was in a rush and was happy to see no line inside. Went and stood in front of the counter to order and there were about 5-6 workers with their back faced to me and no one saying hello or taking my order. I felt like I was unwanted in the store when finally the person who takes orders in the drive-through who was dressed for cold weather and safety vest took my order. read more

service good, food good, clean, Michael was accommodating with my bagging request and super nice. thanks Michael.

Love their chicken . Super good ! Prices are reasonable compared to other fast food. The lemonade is sooooo good . I don't have 85 words to say because I am not angry . lol . So this is me just trying to leave a good review with out ranting about it . read more

I've never had an issue with getting the wrong order as they always double and sometimes triple check my order. The lines are often long. Using the app for rewards is not the most easy thing to navigate. I did wait for a long time for one burrito but it was free. It tasted okay. I do really suggest the creamy salsaZ read more

Decent Chick-fil-a, nice staff and good food. The lines do not move very fast, we were a dine in and there was only one person in line ahead of us but it still took over 30 minutes. The seating area has been really dirty every time I have been inside this place. It's also annoying to me that if you ask for extra sauce in their drive through, they charge you, but if you are inside, the sauce dips are self serve and you are able to take as many as you'd like. Staff: 3/5 (for speed, not for friendliness) Food: 5/5 Location: 3/5 read more

Please take food allergies seriously! Staff were very courteous. However, several issues with our order today: No straws provided Did not accommodate our no pickle request Did not say that grilled chicken now contains dairy allergen - just a small sign at check out that we almost missed. One of us does have a severe dairy protein allergy, so they could only eat the fries. If I had time I would've talked with staff at the final drive thru window about possible dairy-free substitutes for the grilled chicken nuggets, so I can't say if they could accommodate. It wouldn't have been an issue if they would've mentioned it when we ordered. read more

Pulled 2 long strands of hair out of my mouth while eating the chicken strip. Yuck!!! Couldn't believe this happened in a big restaurant chain. read more

Chick-fil-A - 2 long strands of hair - Fast Food Near Me - Bothell, Washington

Pains me to give a chick-fil-a ONE star-- that's pretty unheard of in my book. The Bothell location was really gross. Trash on the floors. Tables were a mess & no one was around wiping them down. The tables and chairs outside were also filthy. The baby high chairs were also DISGUSTING. Thankfully I had my own wipes. The food also totally missed the mark. Mine and my husbands sandwiches were NOT good-- the chicken was so thin and super dry. The fries were also burnt but also somehow still soggy and super greasy. They also gave us both the wrong drinks. I got my daughter at kid meal with grilled chicken nuggets and those nuggets were actually the worst thing about this experience. They were MUSH. I couldn't believe it! When I went in to ask for help or new nuggets, no one ever got to me... so we just left. Overall, we truly could not believe the super poor service, and horrible food, and the really dirty location. It all REALLY stood out just because typically any Chick-Fil-A I've gone to has always been fantastic and super clean; the customer service is also always fabulous! This location missed the mark in every category, truly. We'll drive the extra minutes to the Kirkland or Marysville location next time. I'm not sure who the operator is or the manager BUT maybe it's time to get a new one... read more

Love Chick-Fil-A and been going to this one for years. More recently I feel their service and quality has declined in general. I think better training would help. Was there last night, picked up a deluxe sandwich and took it home. I took two bites out of it then saw a small (dead) bug on the lettuce. Then another few on the tomato, and one on the outside of the bun. This indicated that the bugs were most likely in their kitchen since it wasn't just on one part of the sandwich. Needless to say I immediately stopped eating it. I called the store and told them what happened. Spoke to Zack who was a nice and courteous younger man, but not trained properly to handle a situation like this. I recommended they shut down the place for the night as to not risk any other customers getting bugs in their food, and do a deep clean of the kitchen. They of course didn't shut down. Was told I would get a call from corporate, I haven't yet. I really do like this place, but when you have 7-8 bugs all around your sandwich, it's hard to think that they are keeping the kitchen clean..and how do you not notice them before putting the sandwich in the bag? I hope they implement better training and cleaning of their kitchen. read more

Chick-fil-A - Bugs - Fast Food Near Me - Bothell, Washington

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The fries are so greasy. I love greasy fries. The chicken nuggets taste very yummy. Review per my seven year old. read more

Great for takeout.. friendly staff.. and yummy brownies & chocolatechip cookies...Must Try!!

This is my second review of this Chil Fil A in the past three months as things just seem to be getting worse. Maybe there's a new manager or something that's having a negative impact on the whole operation, I dunno. What I do know is that the new employees should receive better training in the different processes that they do in their job. "My pleasure" instead of "you're welcome" just doesn't cut it anymore. They need a series of checks and balances that ensures the accurate delivery of the order and everything that goes along with it. The comedy of errors is constant, and has actually become expected. I understand that they are ALWAYS busy, so shouldn't that help with the planning and forecasting of their inventory? So I went theu the drive thru an hour before closing last night and... CF: Welcome to Chick-fil-A, what's a good name for the order? Me: Steve CF: thank you, how may I help you? Me: I would like a spicy southwest salad with creamy salsa dressing, an eight count of grilled nuggets entrée only, and a chocolate chip cookie. CF: i'm sorry, we are out of salads. Me: OK, no problem. I will have a grilled chicken sandwich without the tomato. CF: that's an eight count of grilled nuggets entrée only, a chocolate chip cookie, and a chicken sandwich without tomato? Me: yes CF: i'm sorry, you're going to kill me, we are out of chocolate chip cookies too. Me: no big deal. I won't be murdering you. I will just have my sandwich in my Nuggies. CF: that will be $10 something at the window. Me: thank you. CF: my pleasure This was about 8:55 PM last night. The time it took me to get from ordering to paying was nearly ten minutes. They must've had a hold up and stopped using the process they used to have when they would move a customer to a waiting spot if the order was gonna be a few. So then I get to the window to get my food and to pay... CF: order for Steve? Me: roger that CF: order of grilled nuggets and a grilled chicken sandwich with a white bun? Me: A white bun? What? CF: did you order your sandwich without the sesame seed bun? Me: no I ordered it without tomatoes, but it does kind of sound the same. CF then had a confused look on their face. Me: it's OK, I really just want to go home now. I will take it as it is. So I paid and they handed me my bag and I drove home. And of course, I get home and there is no plastic fork in the bag. Good thing I was at home and I happen to have my own forks. But they didn't know I was going home. Their nuggies aren't exactly finger food. The fried ones are, but not the grilled. I brought up the fork issue with them before because it happens every single time now. Apparently you have to ask for a fork. They claim that they ask you if you want a fork (which is what SHOULD happen) but they have never asked me. Ever. Shame on me though, I should be easily anticipating this by now. So I indulged in my chicken sandwich with a non-sesame seed bun and I pulled the tomatoes off myself. Then I eat my nuggets with my own fork. Almost every single time I drive through, I kid with them about their accuracy problems and they actually don't seem to care. I know darn well that it can't just be me. They just seem to not even care. Kind of an "oh well, seeya next time" attitude. I'm really curious why they don't provide forks when forks are due. I'm also really curious how "no tomato" sounds like "no sesame seed bun". read more

Chick-fil-A - Fast Food Near Me - Bothell, Washington