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    Chick-fil-A

    2.7 (260 reviews)
    Closed Closed

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Dogs allowed

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    Soda with ants
    SfGiantsbabe H.

    Absolutely horrified. We placed an order through the app for drive-thru before 10am. There were only five cars ahead of us, yet it still took nearly 30 minutes just to reach the window--only to be told to pull forward and wait even longer. When we finally got our food, the hash browns were greasy and the bread on the chicken sandwich was undercooked and mushy. That alone was disappointing, but what pushed me to write this review was what we discovered in our drink. We ordered a large Dr Pepper, and when my husband went to take a sip, he noticed something in the lid. After removing it, we were horrified to see several ants floating in the soda and crawling around the rim of the cup. This is absolutely unacceptable. Not only was the wait and food quality poor, but finding insects in a beverage is beyond disgusting and raises serious concerns about cleanliness and food safety at this location. Let me add. I called the location 4 times with no answer. We picked up our food at 1015 and called by 1030. Horrible.

    My plain ass sandwich WTF!!

    Im pissed!!! First time trying this place out to get a spicy chicken deluxe sandwich to get home and get a plain ass sandwich not even mayo on it. Never will I go there again. But thanx for taking my money. Hope my trash can enjoy it. I know im still hungry and pissed off! !!

    Dianna H.

    Food is pretty standard for a Chick-Fil-A, but we loved the amazing service! My friends and I were looking for a place to chill in the AC to escape the heat, so we decided to stop by this Chick-Fil-A for some mid-afternoon snacks. We came on July 4 afternoon around 4 pm and it was pretty empty. I got an Icedream cone for $2.25 and it was the nicest looking soft serve I've ever gotten from a fast food place. It was delicious and really hit the spot on a 110 degree day! My friends got chicken sandwiches and enjoyed them as well. We chilled here chatting for about an hour or so and never felt rushed. The employees were so nice and even came up to the table to bring us waters and clear the table when we were done. I've never had such good service at any fast food location before. Would recommend this Chick-Fil-A in Auburn if you're ever in the area.

    auburn fries
    Nella M.

    after crying in the parking lot after a bad day, a girl just wants some fries. and then i get this at the rocklin location! (the 2nd and 3rd pics). it wasn't filled all the way, cold, and tasted old. i was so sad and wasn't satisfied so i went to another location; the auburn one instead on the way home! and lemme tell you i'm only going to the auburn location from now on bc they served me the most SCRUMPTIOUS fries; hot, FILLED, fresh, perfectly salted and crispy. i was finally happy. so thank you auburn for making my sad day better. the service here was definitely better too. idk how the rocklin location has better reviews than here

    Chick Fil A sauce (CFA) on reciept
    Jarrett R.

    Ordered Chik-Fil-A sauce, says it on the receipt. I received Ranch instead. Not cool :(

    Lunchtime
    Bharti S.

    !!!! Amazing customer service experience. !!!! We were on our way for Thanksgiving long weekend get away so stopped by this particular CFA location to quickly grab some lunch. We were amazed by their customer service & food quality so far this is the best CFA we have come across... Every customer was treated with smile & very friendly service even though they were super busy... my husband actually went ahead & spoke with the manager ( owner) & congratulated him for doing such an awesome job. Our food was brought out to our table with a smile & also the server asked us very politely do u need anything else..?? We have never seen this in any CFA so far... within minutes of our seating the restaurant was full but still same service to everyone. Definitely it's in our list whenever we are there in that area... We ordered spicy deluxe sandwich & deluxe sandwich both meals... we loved their food quality the fries was nice & crispy not soggy & soft like other places especially in Santa Clara & Sunnyvale location... Everything was good & loved our experience for dine in.

    Inside!
    Chetan S.

    Stopped for breakfast on the way back. Again friendly service and great breakfasts. We were in and out after a satisfying break fast in minutes!

    Chicken Breakfast Burrito

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    4 months ago

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    14 days ago

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    29 days ago

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    1 month ago

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    9 months ago

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    24 days ago

    This place is so fake... these smiles are paid to put on for sure. Takes forever and the chicken sucks...

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    Jamie G.

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    29 days ago

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    Jamie G.

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    3 months ago

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    Jamie G.

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    1 month ago

    I really like the employee Trevor he had good customer service and made my day that's what makes getting fast food better

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    2 months ago

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    Jamie G.

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    4 months ago

    Absolutely amazing! I tried the breakfast sandwich sandwich there it was amazing! Also the service is on point (as always)! Thank you.:)

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    2 years ago

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    5 months ago

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    Jamie G.

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    3 months ago

    Trevor at the front register was amazing! Quick and friendly service, made me feel welcomed and taken care of. Thanks Trevor!

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    Jamie G.

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    6 months ago

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    Jamie G.

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    3 months ago

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    8 months ago

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    Jamie G.

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    1 year ago

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    4 months ago

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    1 year ago

    Amazing service, super polite. Food was great and super fast. Good salad options too.

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    3 years ago

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    3 years ago

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    1 year ago

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    1 year ago

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    8 months ago

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    Jamie G.

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    7 months ago

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    Jamie G.

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    8 months ago

    Actively sitting in the drive thru and haven't moved in 10 minutes. I regret my decision.

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    Jamie G.

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    10 months ago

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    2 years ago

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    6 months ago

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    Old broken bun, very dry chicken sandwich. Cold Fries...my first time at Chick-fil-A and my last. :(

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    3 years ago

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    Page 1 of 7

    Ask the Community - Chick-fil-A

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    This is one of our usual stops on drives to/from Tahoe! It's a great midpoint stop from the Bay…read moreArea to Tahoe. In n Out is the only fast food restaurant I go to! Their burgers are the freshest and at this price point, nothing comes close! I would venture to say that some restaurants can't beat their burgers! Their burgers use fresh ground beef, all the veggies are super fresh. I usually get the hamburger (no cheese because this girl has to watch her figure), with regular onions and peppers. I like their regular fries! My family likes fries animal style. The line can be looong but they do the best they can, always with a smile! Their decor is retro fast good aesthetic with lots of red and white gingham print. Every restaurant has a similar vibe, down to the palm trees out front!

    We had an awesome experience at the Auburn location today. I believe all the employees are trained…read moreto give good customer service and they do; but today we had an exceptional employee who just went totally above and beyond. Anthony was skirting around the floor staying busy, anytime he was near the front door he would hold it for somebody either coming or going, I heard him ask one of the patrons if he could grab their order and also asked someone if he could refill their drink. Another patron sitting close to us pointed out 'you just can't get customer service like that nowadays'. This guy was just above and beyond normal customer service. He sets the bar pretty darn high for his other coworkers to match. Kudos for Anthony and his superiors for a job well done.

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    Burger & Cream - Shake inside restaurant

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    4.5(877 reviews)
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    After a hike, I was looking for something to replenish my energy and this place did NOT disappoint!…read moreThe parking lot is a fair size, but it seemed to fill up quickly. There was a good amount of outdoor seating along with a few tables inside as well. The vibe there was pretty lively and fun, almost reminded me of old-time burger joints. After ordering my Spicy Johnny burger and onion rings, it only took about 15 minutes to receive it, which is understandable because the food is fresh and made to order! At first glance, it worried me that the burgers seemed slightly small and I was worried I would still be hungry afterwards. However, I was decently satisfied after eating (although I do still wish it was slightly bigger). The burger was packed with flavor and extremely juicy. The spice on it packed a decent punch that satisfied my tastebuds! And the onion rings were great! They weren't hot when I received them, but they were still crunchy. After the meal, I ordered a vanilla ice cream cone dipped in chocolate. Nothing more to say other than it was a refreshing way to end my dinner!

    Upon arriving on a Saturday evening, this place was busy, and the vibes seemed great. I love that…read morethere's the option of indoor and outdoor seating. You can also order outside or inside. It took about 15 mins for my order but worth it for fresh food. For the sauces, they offered a variety including spicy thousand island, ranch, and etc. The burgers and onions rings were high quality and delicious. I was wondering if the burgers came with sides since they are in the pricier side, but it doesn't. But after eating my meal, I was pretty satisfied and everything tasted great, that the prices were justified. From photos, the burgers seemed small, but was happy to find out the burgers were a good size. I ordered the New Fashion and added cheese to it, plus family size onion rings. The burger was very filling and tasted really fresh and flavorful without being overpowering. But I do wish there was more lettuce than just one piece. The onion rings were made perfectly and wasn't overly greasy. After my meal, I went back to order a small ice cream cone dipped in chocolate. I love how they include this cute little plastic anti-drip cone holder! Overall, the entire experience was good and everything was delicious. I'd come back! (Random note; I've never seen a banana shaped wet floor sign before but that made me giggle hehe)

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