shoutout to Mason for being the goat today! He never had any trouble helping me and my group out today and was the most polite young man I've ever met at a CFA! Give him a raise!!! read more

I had to go and check out the NEW Sandwich and see if it lived up to my expectations. After seeing multiple commercials on television it looked amazing. Jalapeño Ranch Club Chicken Sandwich is just OK. I mean it wasn't really special to me. It was chicken, lettuce, jalapeños, pepper jack cheese, tomatoes, bacon and jalapeño ranch sauce. It was average, but fun to try. It's NOT for me, but may be for you. I will stick with my regular spicy sandwich, waffle fries and delicious mac and cheese. Service was good and the drive-thru line was fast. The team members were friendly. Overall a decent visit! I still love Chick-fil-A! I just didn't love this new sandwich. read more

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First time trying an iced coffee, it was good but not great. Will definitely try a different kind next time. read more

Chick-fil-A - Caramel iced coffee 7/10 - Fast Food Near Me - Allen, Texas

The chicken looked the same, but the deluxe chicken tasted like it had chemicals added. Looked as it should, was hot, and prep was spot on. I thought the stuff was a rumor, but the chicken tasted suspicious. Fries and drinks were perfect, and the staff was professional as always. To bad taste is definitely a deal breaker going forward. read more

Chick-fil-A - Fast Food Near Me - Allen, Texas

Excellent service and food! All the staff members were very attentive, asking if we needed anything and helping with refills. The place is very clean. This place does not have a kids play area so if you're looking for one, this is not the place. But other than that, everything was GREAT! read more

Convenient. Delicious. Inexpensive. Go! read more

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My son is a Chick-fil-A addict, I don't know what they do to make the chicken so yummy but he literally would eat it every day if I let him. This location does not disappoint on the quality of food, and their service is top-notch. We mostly drive through our way places, but we have eaten in here before and they keep it very clean. Overall good experience. read more

This one is the worst I've experienced yes everyone is super nice but it doesn't justify the fact that they mess up on the orders way to much and recently had an issue where the food was not as expected and chicken was old and fries were burnt and. The manger seemed mad they also got my drinks wrong idk just weird customer service, was accommodated for the order, but just felt like I was bothering everyone because I didn't have the exact food I wanted which doesn't make sense for a restaurant and if someone has an issue, you're supposed to be polite and kind about it. No need to show your emotions through it and make it seem like you are the head of Chick-fil-A and you're the CEO and you think you know everything just fix the order and try to be nice about it anyways this location sucks read more

Chick fill a is not my type Becasue the food is overpriced and little and I hate this location Becasue I always get compare to a worker who have a disability by my guardian which pisses me off Becasue she was speaking Spanish I kept telling her to shut it Becasue people will understand us what we're saying (the worker is not there if I'm being correct) read more

Amazing place! For starters, their service is amazing. They have a range from young teenagers to older middle aged people working here who are all on the same level of professionalism and help. They are always so kind and eager to help. If you're dining in, they'll do frequent checks to pick up any of your trash, deliver your food, or just a simple check up to see if your food is up to their standards. The inside of the store has always been extremely cleanly. Their food is fresh and hot and perfectly seasoned every single time. I typically always have special requests for my meals and not once have they ever disappointed me! read more

The food for dinner, lunch, and breakfast is yummy. The service shows the money and the payment. The ambiance can help you what you need help with. read more

I love chick-fil-a! It is so good! I have a daughter and she has a worker that gives her a high five every time he sees my daughter

They messed up the order, simple as that 1/5 they didn't have the right cheese I asked for and added Ice when I said no ice. Workers not paying attention read more

went there a couple times and it tasted like homophobia but the waffle fries are good

Awesome veggie wrap. Great service. Clean place. Employees truly take pleasure in serving you.

Delicious food, especially the chicken sandwich and French fries! The atmosphere is a little chaotic but food is delicious!

Food and service is always great. But come one they took all summer ti renovate and they took the kids play area out!!! Daughter not happy about this and I'm sure other kids not......taking play area out...not a good look! read more

I don't know if it's only the chick fil a's in my area, but every single one I go to for their breaded nuggets always, and I mean always tastes raw and undercooked. I did hear they changed chickens, but it never ever tastes how it used to. It ruins my entire appetite and genuinely is never my first choice anymore. I hope this reaches the right heads as I would like this to change! I MISS THE OLD CHICK FIL A. read more

Ordered close to $40 worth of food for dinner and threw it away as soon as we tasted of. The deluxe chicken sandwich we had was the consistency and flavor of leather--was disgusting and inedible. Shameful. This was at about 6:30pm, so zero excuse for the poor quality of food. Also, as a further annoyance our autistic son wanted an ice cream all day long. We waited until after dinner to get him one at chik fil a. We got the ice cream in a cup, and drove off. Little did we know they didn't even bother including a spoon. Having to manage a full meltdown due to the laziness of staff to simply include a darn spoon, is infuriating. read more

This review is for the drive thru only. I love the new (to me) double drive thru. This location is ALWAYS packed, which is great for them, but not for this Mama with two small boys. I've only ever hit up the driveway and the service has been nothing but wonderful. Whether it's cold, raining, or hot the service is always supherb and given with a smile. And as other reviews have said given how busy it is, they move quickly, efficiently and continue to keep the service top notch! read more

Chick-fil-A - Egg White breakfast sandwich, ans cheese. Hot, hearty & delicious! - Fast Food Near Me - Allen, Texas

I use to love this Chick-fil-A but after today I will not be back. The food was cold and the young man in the orange glasses on 03/18/24 at 10:30 am in the drive through need to be spoken to about speaking rudely about customers while their windows are rolled down. Not only was he speaking rudely but staring at us while doing so. read more

This chick fil a there staff is so courteous and professional that is why I love coming to this chick fil a hands down. Thank you for your service and all you guys do. read more

Chick Fil A was an amazing place to eat at, and I love the way they always say, " My pleasure" they always make me feel so welcomed there. The fries and chicken are so amazing the warm salty fries and the juicy chicken is just amazing. It is a great place to be, it is a great family restaurant I would recommend it I hope you enjoy. read more

The drive thru and parking lot is such a cluster. You have to know which of 3 lanes to be in to place an order. You place an order with someone with a tablet. Like why can't I have a minute to look at a menu! It has the poor people working there have to stand in the streets trying to direct traffic is really unorganized. Then as you are leaving there is a sign that says exit left or right but the left is actually blocked... The whole space every time I have gone is anxiety inducing. The only reason why it gets two stars 1) the workers have been as nice as they can be 2) the food is solid for what it is. But honestly this one location is the closest and it has stopped me from enjoying as much Chicken as I would like. I'm sure my cholesterol thanks the business for having just a horrible layout for me to not eat mediocre food. read more

I can't tell you how annoying it is to not be able to get waffle fries that are actually properly cooked. Waffle fries should stand up and keep their shape when held- not fall over due to being undercooked. They do not cook them crispy if requested. Why? Cause it seems their goal is more volume than customer satisfaction. Just cook the fries how the customers want them. We don't all like soggy undercooked food. The kids who work there are nice and that's the only reason I even gave 2 stars. read more

Super frustrated to wait in a long line only to find they forgot certain items from your order. Now my boyfriend and I are sharing a 4 count chicken strips. All for efficient but maybe just double check that the order is actually right before giving it to customers. read more

so I when to the Allen location a few weeks ago and I went through the drive through because I was sick and I didn't want to go inside the restaurant bc I wasn't feeling well there was a employee named Lindsey and she was very rude she had the look and her face like she didn't want to work and did want to take my order and she had a attitude when she was taking my order i probably won't go back to this location for a while i wish my experience was better read more

Chicken nuggets we're not going to eat them because they are too duck fat for and the employees forgot to say my pleasure

It was my best friend's birthday and we bought her chik-fi-la. She was so excited to get it and when it got here everything looked fantastic....until we opened the bag and noticed only one polynesian sauce in the bag...absolutely ashamed right now. read more

I've never truly loved this location, Stacy was always my go-to as the crew there is STELLAR and the food is always perfect. However I wanted some CFA and happened to be on this side of town so I thought why not? The crew organizing the drive-thru lines was awesome, super friendly as I was very lost and great conversationalists. However the girl who brought my order honestly seemed to hate her job, I know the food service industry isn't the best to work in so I'm always overly friendly and she just kind of ignored my comments and well wishes. The food was great until I found plastic in my sandwiches breading... it was cooked into the breading and pulled out a clump when I tugged on it. I called the store and explained to them what happened and that I was still there eating in the parking lot and the response was "Oh no! When did you come through? I'm sorry" and that's about it. I only got to eat about half of my sandwich if not less so that was quite disappointing. Needless to say, I will be visiting the Custer location until Stacy opens back up, not worth wasting my money here, between the order mess-ups and now plastic in the food, can never seem to have a solid visit at this location. read more

Chick-fil-A - Plastic found in Chick-fil-A Chicken Sandwich - Fast Food Near Me - Allen, Texas

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messed up our order 3 times, went through the drive through hoping it would be quick but what was supposed to be a 5 minute chick pick up turned into a 30 minute headache... i do want to say thank you to chloe for making it right and putting our food in for a fresh order read more

This seems like the only Chick Fil W restaurant that never does curbside service in the mornings but still has the same mile long drive through as every other Chick Fil A. read more

It's a busy time at lunch and the cars wrap around the building. It's super nice that they have two people standing there to take orders. So the line moves very quickly, there is almost no wait. And the order is perfect every time. I ordered a Chick-fil-A sandwich meal and had all the condiments I wanted. The food is always good. Great service. read more

Chick-fil-A - Fast Food Near Me - Allen, Texas

This Chick-Fil-A should be a model for all others. I've done the drive thru a ton of times, and even went inside a few times. The drive thru area is always clean, the exterior of the building and grounds are well kept. The personnel inside are very friendly, and the tables and common areas inside are very clean. My order is always fresh and hot. Honestly, I can't think of anything bad to say about this location. Well, they're busy as heck during lunch, but you can't knock success, right? As good as it gets, indeed. read more

The best chic fil a i I have ever been too! The service here is amazing! I had a grilled chicken with waffle fries and a sweet tea! Everything was delicious! The honey bbq sauce is a great tasting sauce! read more

What a wonderful franchise this is! This location was impeccably clean when I visited. In fact, there was at least one employee cleaning the dining area for the entire hour I was there. Every employee was friendly, well-groomed, and seemingly knowledgable about his/her job. Now let's talk food: fresh, hot, and super tasty! I could tell that the fry oil was new, and therefore, my chicken strips were light, not greasy, and had a delicious flavor. I was offered sauces to go with them and the condiment bar was well-stocked with everything else I needed. The restroom was also quite clean. I feel like that's worth noting as this is not always the case in fast food locations. Thumbs up, Chick-Fil-A! read more

Chick-fil-A - There was at least one employee cleaning the dining area for the entire hour I was there. Excellent! - Fast Food Near Me - Allen, Texas

I've been coming here for a while. But today I just purchased the cob salad and I found 2 rotten lettuce in my salad. I was skeptical to finish my meal. I just ate the chicken off and trashed the salad. Please clean and pick your salad before selling it to the public read more

Chick-fil-A - Bad salad - Fast Food Near Me - Allen, Texas

First time visiting this Chick-fil-A location. Their parking lot is small and you could easily get into a head-on collision if you're not paying attention to the arrow directions painted on the asphalt. Anywho... I ended up going inside to place my to go order due to the long line in the drive-thru. The employees working behind the counter were all friendly and courteous. The food was good but the fries could've used a bit more salt for my tastes. Can't think of anything bad to say about this experience. Just wished they would open their stores on Sunday. That seems to be when I have the strongest cravings for CFA - when I know I can't have it! read more

It was after 8p at night and the car lanes were around the building. Crazy! Incredibly friendly throughout the entire drive through process, from order taking to the meal delivery. Makes you feel valuable as a customer. read more

**UPDATED REVIEW- We have had this Chic Fila numerous times since my last review, as well as the sweet manager offering us freebies, which I honesty forgot all about until now, as I write this. Lol! This store has really picked up where they fell off there for a moment. Huge change we customers can see! Way to go management! Awesome job! Keep it up guys! :) -------------------------------------- What's happened with the quality of chic Fil-A?? The last FIVE times I've been to this Allen location, it's been TERRIBLE!! I always order my usual... #1 meal. ~The Fries... Never fails, I get jipped every. Single. Time. They scrimp on simply filling the container with not even HALF of what should be in there (and what I pay for). See my pics... ~The Original Sandwich... YUCK!!! The bread is always soooooo SOGGY, like wet icky dough. I have been having to just take off all the bread and eat the chicken by itself. (Which its soggy too from the wilted & mushy pickles they slop on probably an hour before I ordered). Chic Fil-A is pricey for a fast food chain. Give us the full order of fries that we pay for, and GET BACK TO YOUR OLD WAYS, MAKING FRESH FOOD!!!!! read more

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