Note: Visited within first week of opening. Things may change
Chick Chick's Shaver Hall branch is one of the many options in the new Shaver Hall food court. However, it falls short in every category.
First, service. I understand that the staff were all getting used to operations, but things did not run smoothly at the counter. Staff were polite and helpful, but more time will be needed to iron things out, such as ensuring that orders are picked up, lines are managed, and familiarity with menu items is acquired.
Second, ambience. This is not the fault of this specific store but the entire area is extremely noisy and unpleasant to be in due to it. The counter is also very bare and honestly quite dull, but that's fine.
Finally, and the reason why my rating is so low, the food. I got a Nashville Hot sandwich with fries. The fries were chewy and hard and not worth the $5 surcharge. And the sandwich... it was too greasy, incredibly mildly spiced for 'hot' chicken, and absolutely not worth $17 plus tax and tip for its size.
If I had paid $15 for the food, which is the average for a full lunch at a fast casual in the area atm, I might have given this place 4 stars. But paying close to $30 for a single person, when I wasn't even full at the end? Not worth it. read more