wow! just WOW! I LOVE petzoo! like, what can I say? IT'S FANTASTIC! bird care is on point, the…read morereptiles are clearly loved, the invertebrates are treated phenomenally, the rodents have good care, and so do the fish! they carry fun bird toys, high quality treats and food, good travel cages, good flight cages! my only issue is the hamster cages being sold and some of the rope bird toys with the copper bells or the mirrors. if those toys were replaced with shredding toys, you'd be golden! and you can have niteangel cages be sold instead of the ovo hamster cages! aside from those few things, it is a fantastic business! keep it up guys! lots of love from my cockatiel and I!

I frequently go to the Palmer and Eagle River locations and have no complaints. Last Saturday I…read morewent to the WASILLA location to pick up some freeze dried dog food (they were out of it in Palmer) because I was headed north to an appointment in Talkeetna. I realized I had forgotten to pick-up the four bags of kibble I had paid for 20 minutes earlier in Palmer. I am a handicapped senior. The manager curtly told me they couldn't do that and refused to call the Palmer store, leaving me no choice but to be late for my appointment because I had to go back to the Palmerbstore and get the fI've bags of kibble. when I got back to aPalmer, Palmer store told me that had the WASILLA store called, this could have been done without my driving back to Palmer. The wasilla store manager, in my opinion was both rude and lazy because I asked her to call and she pointedly refused to do so.

As follow up to my poor service experience with Petco Wasilla, I spoke with my vet again regarding…read morethe wellness letter your staff said my vet will know all about. They have six people working in the office and none of them know what you're talking about. They have never issued anything other than the check up report and rabies certificate we gave your staff. They are checking with Petco Corporate but said they've heard of a vet issuing a "wellness letter" to a groomer. How can you improve? Fire your rude incompetent two bit manager and mean girl workers. Petco is a business that should provide good service to its customers. Not your staff rudely lecturing customers about what they want the customer to do when they show up for an appointment that took a month to get. It was a total waste of our time and we will not be back. My hope is those who take time to read this review will arrive at the same conclusion and run for the hills. This place is not worth the brain damage. Stay away.

I visited Petco Wasilla store and talked to a manager regarding my vet putting my dog on…read moreprescription wet food because of allergies. We had 6 cases of non prescription wet canned food that we had ordered because the store was always out of that food. I asked the manager if we could return the 6 cases all with late 2026 expiration dates and he said yes. He said we can do a store credit or put the credit back on your card. The next day I carried 6 cases in to the store and the manager was not in. The sales clerk said we don't accept returns after 60 days. A different manager came out and she pulled up my name and we have no record you purchased this food here. I told her I ordered that food from them in the store for the last 5 years. After 30 minutes of them trying to find my order I pulled up my bank records on my phone and showed her all of the orders. Magically they were able to find my orders. She told me that the manager I met with was new and that they could only give me a store credit. I insisted on a refund. The manger went to the back room to call her boss and came out and said we will only give you a store credit. The new food is only available on line and using the store credit would not allow me to do repeat orders to reduce cost of the case. I agreed and so she started processing the credit in her register and turned to me and said the system will not allow me to process the credit because it is over 60 days since you purchased. I spent over an hour dealing with incompetent people and walked out with the 6cases. I will pay more purchasing from my vet before I will ever step a foot in that store.

We stopped in to get more cat litter and spoil our cats. Staff is always friends, and able to…read moreanswer questions. They have our litter and soft treats our cats love. The prices for stuff is so much cheaper than Fairbanks. We signed up this time for their awards program.

I just wanted to say I love this store the staff is great the place is clean organize and always…read morehave everything I'm looking for huge and big high five to the staff there for making it a great place I continue to come back as a very Satisfied customer

After Thanksgiving I stopped by AK Bark to pick up a pre-ordered doggy advent calendar and somehow…read moreended up purchasing a bunch of other things. That usually happens when I go there. They have so much to choose from. They happened to have some doggy donut samples out, which immediately grabbed my attention. One doggy donut quickly turned into several because I have three dogs and there was no way they were going to share. The fresh treats were such a fun touch, and I loved seeing options like donuts and cookies available right in the store. AK Bark has a really nice variety of dog toys, clothing, accessories, and treats. Everything was easy to find, and the store itself was clean and well stocked. The staff made the experience even better. Everyone was friendly and helpful. No pressure, just good vibes and great customer service. If you are looking for a place to spoil your dog or dogs a little, AK Bark is definitely worth checking out. As always my German translation, for anyone else who is bilingual out there. Nach Thanksgiving ging ich bei AK Bark vorbei, um einen bestellten Hunde Adventskalender abzuholen, und habe am Ende hab ich natürlich noch viel mehr gekauft. Das passiert mir doch irgendwie jedes Mal. Die Auswahl ist einfach grossartig. Sie hatten zufällig ein paar sample von Hunde Donuts da, von welchen ich sofort eines ausgesuch hab. Aus einem Donut wurden dann schnell mehrere, weil ich drei Hunde habe geht das Teilen nicht, also habe ich zwei zusätzliche gekauft. Die frischen hunde kekse sind wirklich eine tolle Idee, und ich finde es super, dass Sie Sachen wie Donuts und Kekse haben. AK Bark hat eine richtig schöne Auswahl an Spielzeug, Kleidung, Zubehör und Leckereien für alle Hunde. Der Laden sauber, übersichtlich und die Regale voll. Das Team hat das Einkaufserlebnis noch besser gemacht. Alle waren freundlich und hilfsbereit. Kein Verkaufsdruck, einfach eine angenehme Atmosphäre und richtig guter Service. Wenn man seinen Hund oder Hunde ein bisschen verwöhnen möchte, ist AK Bark auf jeden Fall einen Besuch wert.

They were so helpful and patient, will definitely return, highly recommend thank youread more

Petzoo is my go to pet store in Anchorage. It is conveniently located off Dimond Blvd and Old…read moreSeward Hwy, and there is always plenty of parking, which makes quick stops easy. They have a great selection of food for both cats and dogs, along with tons of treats and toys to choose from. This is where I usually shop for canned dog food. They carry the Nulo wet food pouches that my Shiba Inu absolutely loves. He is such a picky eater these days! They also have a good variety of Honest Kitchen products, which I really appreciate. They also have big selection of Stella & Chewy's freeze dried raw dog food toppers. My dogs especially like the raw freeze dried chicken. The place was super clean and organized when I stopped in a couple weeks ago. I don't think I've ever walked out empty handed. The staff is consistently friendly and approachable. They are happy to answer questions and really seem to enjoy helping customers find the right products. Für meine deutschsprachigen Freunde: Petzoo ist mein Lieblings Tierladen in Anchorage. Er liegt in der Nähe vom Dimond Blvd und Old Seward Hyw, und es gibt immer genug Parkplätze. Perfekt, wenn man nur schnell etwas holen will. Sie haben eine richtig gute Auswahl an Futter für Katzen und Hunde, dazu jede Menge Treats und Spielzeug. Hier kaufe ich meistens das nasse futter für meinen Hund. Sie haben die Nulo Pouches, die mein Shiba Inu total liebt. Er ist sehr wählerisch mit seinem futter! Sie haben auch eine gute Auswahl von Honest Kitchen, was ich echt schätze. Ausserdem gibt es eine grosse Auswahl an Stella & Chewy's gefriergetrockneten Toppings. Besonders das gefriergetrocknete Hähnchen mögen meine Hunde richtig gern. Der Laden war sauber und übersichtlich beim letzten mal wo ich forbei ging. Ich kann mich nicht an das letzte mal erinnern wo ich ohne was zu kaufen aus dem laden ging. Das Personal ist durchweg freundlich und offen. Sie beantworten gern Fragen und man merkt, dass sie wirklich Spass daran haben, den Kunden zu helfen und die richtigen Produkte zu finden.

Very friendly and knowledgeable staff. Been going here fur years. Alaskan Store. And I won a…read moreT-shirt today with their prize wheel!!!

Our pups love the Yummy Chummies salmon treats in this is the best place in Anchorage to easily…read morefind them. They have multiple flavors and size packs. Around the holidays, this is the place to pick up your Christmas tree. They had so many great options ready for you to take home. The store also has a lot of great info sheets for gardening and animal care.

For the last decade, Alaska Mill and Feed has been my first choice in all things pet treats and…read moregardening gear. I am happy to say that no matter if I am raising farm animals, splurging on decadent treats for my dogs or adding new plants to my garden, Alaska Mill and Feed continues to be my go to place. The employees are very friendly and always gracious to answer questions and provide customer service whether it be in the green house or anywhere else. The offer a mixture of classes throughout the spring and into the fall that are very helpful for learning how to succeed in Alaska's challenging growing climate. I enjoy the mixture of perennials, annuals, herbs, shrubs, roses, etc that they offer in the late spring/early summer. It is really cool that they offer so many plants that will succeed here in Alaska. I most like how you really get your moneys work at AK Mill & Feed because of their rewards system, I spend a ridiculous amount of money there in the summer and am always happy to hear that I have money on my account to add towards my total, it's things like this that make this Alaskan business worthy of 5 stars.

Customer service is awesome and good quality of food for the value. Worth the drive from Anchorage…read moreto Wasilla.

just not so friendly. I'll go elseware. I'll buy from someone who supports local business.read more

The store has really good products. However it's filthy and unsanitary. I saw large amounts of…read moremouse droppings near the $120 pound dog food bag I wanted to purchase. When I asked for a manager to see if there was a bag stored in a cleaner area I got a woman with offensive tattoos all over both her forearms who looked more like a carnival show freak than a professional. When I addressed the filthy bathrooms and mouse droppings near the dog food shelf she was rude and as unprofessional as she looked. I will drive to PetSmart moving forward. Shanna was the alleged manager at Pet Zoo who should be be taught how to keep a reasonably clean store and how to talk to people.

It's nice to have a pet store in Eagle River, and locally owned and operated to boot…read more We've stopped into this store a few times and it's always clean, friendly staff and well laid out. It's not a giant store but so far they've had what we needed all but one time, but were able to make do with something else there. Most recently I had to get the Cone of Shame for our boy and I opted for a soft cone, rather than the hard plastic e-collar. I debated on sizes and when I got to the register, the gal asked me about my dog and let me know that if it didn't fit to bring it back to exchange it. She was really nice and has been each time we have been in there. I would be docking them a star due to the prices but I won't; they're definitely higher than some of the big stores but I still choose to go to Pet Zoo because of location, locally owned and customer service!

Had to come to Tikahtnu because our raw food we get off Dimond, their refrigerator that holds it…read morewas down. Bummer, so made the extra trip and it's exactly set up like the one off Diamond and as I enter the cashiers greet you and ask "Is there anything they can help you find?" Very nice. It was basically where my dog food is at the other store so easy. If your a Rewards member, you give them your phone number as you earn money back. They even give you the option of emailing the receipt ... love that! I opt for it every time - save a tree! Great and helpful. Oh, they run specials and inventory clearances too. Clearances is usually up by the front checkout to catch your eyes. Take a peek once in a while you never know.

Do not bring your dog here. They knicked him and sent him to a pet er without letting us know after…read moreit happened. Go anywhere else.