This shop has been my go to for many years. After a hiccup in our consumer relationship. I went…read moreelsewhere for my dogs needs. The service elsewhere came up short. I found my self wanting to return . Forgiveness and redemption work hand and hand. They are PAWS down the best for your dogs needs ! They work hard to make their customers happy. I am grateful for the quality of service I receive regularly! They are busy, so make a regular appointment and don't be 5 mins late for any appointment and you won't be disappointed!

My labradoodle goes here regularly. The breed can be tricky to groom. They do a great job every…read moretime!

I've been taking my cat there for nail trimming every month for over a year. They have always been…read morevery friendly and efficient. Some time last fall there was an ownership change with the associated confusion, but over all they have been great! I highly recommend them.

In the past two years, I've been taking my four year old Maine Coon cat, Ella, to Frenz Pet Spa for…read moreher monthly nail trimming and grooming. Their incredibly friendly staff has exceptional grooming standards. Tara, the manager and head groomer, is both patient and proficient in her kitty clipping and cutting skills . And she always smiles when she sees Ella coming in. Which as a proud "Cat Mom" makes me very happy! And the fact that their reasonable prices make it affordable on my wallet makes it easy for me to highly recommend Frenz Pet Spa for all your cat (or dog) grooming needs.

Great service. Friendly staff. Amazing communication. Got my pups in quick while other groomers…read morehave 3 week waiting list. They did a great job cleaning up my matted yorkie and dirty camping dogs! I will be back! I recommend this groomer to anyone looking for a reasonable price with fast friendly service.

What a great experience! My little dog was well cared for and I couldn't be happier with the…read morepeople, especially Christine and the service. Wonderful place to take your dog!

As follow up to my poor service experience with Petco Wasilla, I spoke with my vet again regarding…read morethe wellness letter your staff said my vet will know all about. They have six people working in the office and none of them know what you're talking about. They have never issued anything other than the check up report and rabies certificate we gave your staff. They are checking with Petco Corporate but said they've heard of a vet issuing a "wellness letter" to a groomer. How can you improve? Fire your rude incompetent two bit manager and mean girl workers. Petco is a business that should provide good service to its customers. Not your staff rudely lecturing customers about what they want the customer to do when they show up for an appointment that took a month to get. It was a total waste of our time and we will not be back. My hope is those who take time to read this review will arrive at the same conclusion and run for the hills. This place is not worth the brain damage. Stay away.

I visited Petco Wasilla store and talked to a manager regarding my vet putting my dog on…read moreprescription wet food because of allergies. We had 6 cases of non prescription wet canned food that we had ordered because the store was always out of that food. I asked the manager if we could return the 6 cases all with late 2026 expiration dates and he said yes. He said we can do a store credit or put the credit back on your card. The next day I carried 6 cases in to the store and the manager was not in. The sales clerk said we don't accept returns after 60 days. A different manager came out and she pulled up my name and we have no record you purchased this food here. I told her I ordered that food from them in the store for the last 5 years. After 30 minutes of them trying to find my order I pulled up my bank records on my phone and showed her all of the orders. Magically they were able to find my orders. She told me that the manager I met with was new and that they could only give me a store credit. I insisted on a refund. The manger went to the back room to call her boss and came out and said we will only give you a store credit. The new food is only available on line and using the store credit would not allow me to do repeat orders to reduce cost of the case. I agreed and so she started processing the credit in her register and turned to me and said the system will not allow me to process the credit because it is over 60 days since you purchased. I spent over an hour dealing with incompetent people and walked out with the 6cases. I will pay more purchasing from my vet before I will ever step a foot in that store.

They shaved my dog bald in the middle of winter after I told them to leave hair on my dog. They…read moreshaved his whiskers and eye lashes OFF. DO NOT TAKE YOUR PET HERE. I had to leave a star cause yelp makes you

1/10 Experience - Will Not Be Returning For context I've…read morebeen coming here to get my dog groomed for the past two years. When I arrived I was informed the business is under new ownership... I brought my dog in for an 8:30am grooming appointment, but it wasn't until 8:55 when the manager finally arrived and opened the shop. She apologized, but quickly followed it with excuses. I remained polite, but when I asked a few basic questions about the services, she responded with unnecessary rudeness. She had told me I'd receive a call 20 minutes before my dog was finished so I could plan my pickup accordingly. Instead, she called after he was already done. When I mentioned I was 20 minutes away, she became short and dismissive over the phone. When I arrived, she didn't greet me, she just punched the total into the card reader. I asked how my dog did during the groom, and again, her tone was rude and unwelcoming, though she briefly said he did fine. Before the appointment, I had clearly explained how I wanted my dog groomed, including trimming his tail and face like we always do. Neither was done properly, his tail looked untouched, and his face was barely trimmed. On top of that, his ears were still wet, suggesting they didn't fully dry him. His legs were patchy and unevenly groomed as well as around his groin area was untouched. He looked bad. To make matters worse, she was texting on her phone as I was checking out. This experience was unprofessional from start to finish. I won't be returning, and I wouldn't recommend this place to others.

Sheri and the girls always takes great care of my 2 dogs…read more Always recommend! The homestyle boarding is perfect for regular daycare and boarding your pups!

If i could write a zero star review, i totally would. So we drop off my dog, and its her first time…read moreat the groomers, i understand that she would be nervous and scared and move around a lot getting nics and cuts. But this was a little severe cut and they didnt even tell us when they knew about it! My dog was bleeding all over the car and we had to run back and ask for paper towel, and apparently my boyfriend told me the girl was mumbling saying "we forgot to tell you she has a cut" like seriously?? Shouldnt you be telling us before you hand her over ? My dog was crying so much in the car due to the pain. I will never come back to this establishment, i was very skeptical at first, but my boyfriend wanted to go bc VCA biglake was handing out their cards so he just assumed there was a good reason they were handing them out. This place is at a house and it just didnt look right to me, they had big dogs in the fence running around and small dogs looking out the window, just dogs everywhere there was also an rv on the side of the house. And they seemed so poorly ran..fair warning to dog owners check your dogs before you leave..because they will just send your dog without disclosing this kind of information. I really hope my dog does not have an infection from this, trying my best to make her feel comfortable. If i need to take my dog to the vet, i am definitely going to be charging the bill to them!! Another thing is that they told us $80 for everything and then told us its $95 when we were coming to pick her up. My boyfriend told them he heard $80, so the woman on the phone said "if thats what you heard, then thats what you heard." In a very rude and condescending tone. Do not come here, take your pup to a better place with ACTUAL caring groomers! The proof are in the pictures!!

I cant say enough about the quality of service our pets have received from Gabe. Great service,…read moregreat communication, reasonable prices and our pets ALWAYS look amazing when we get them back! 10/10 would highly recommend!

Wonderful people ! Truly gifted with animals. Our untrained gullump of a dog, never having had its…read morenails done took less than 10 minutes !!

My dog has been going to Arctic Tails since she was a puppy. She loves it soooo much. The staff…read morelove her too! They regularly share updates on her day, report cards, photos and videos about her day. They practice some basic training skills and have lots of play time. They also offer advantix, teeth cleaning, nail trimming, etc. So it's great that she can have that all done while she's at school. The same staff have been there for a while so it's nice to see the employees are treated well and make a decent wage.

Stella is our second dog that we've had at Arctic Tails doggy daycare. The staff is very caring of…read moreall the pups and our puppy Stella loves it here. she has her besties that she plays with every day. She's always happy to come. The owners are very caring of all the dogs and there is dog enrichment going on daily. I highly recommend this doggy daycare.

I 100% recommend this woman, her set up is in need of some help, but her services and quality of…read morecare she put into my VERY EMOTIONAL little pomeranian mix was incredible. Honestly. Give her a try.

The facility wasn't the best definitely in desperate need of new equipment but the people and the…read morequality of the work were awesome exactly what I needed for my golden retriever