Cancel

    Open app

    Search

    Frenz Pet Spa

    4.7 (15 reviews)

    Frenz Pet Spa Photos

    You might also consider

    Recommended Reviews - Frenz Pet Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    We picked our dogs up from boarding and with the thaw they smelled so bad! We needed to get them in for a cleaning and we're so glad we got in at Frenz Pet Spa. They got both of our dogs in super last minute and we are so thankful. They did an amazing job and now our dogs smell so good. They paid special attention to our big GSD and we are grateful. Definitely recommend! They offer a military discount too. Will come again.

    Paisley

    See all

    16 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Great puppy cut for our shih tzu/mini poodle. Very reasonable prices as well. Owner is very nice!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Erin K.
    11
    27
    17

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Frenz Pet Spa

    Review Highlights - Frenz Pet Spa

    Natalie, the owner and chief groomer, is friendly, easy to work with, and does a fantastic job!

    Mentioned in 6 reviews

    Read more highlights

    Verify this business for free

    People searched for Pet Groomers 187 times last month within 15 miles of this business.

    Verify this business

    Petco

    Petco

    (21 reviews)

    As follow up to my poor service experience with Petco Wasilla, I spoke with my vet again regarding…read morethe wellness letter your staff said my vet will know all about. They have six people working in the office and none of them know what you're talking about. They have never issued anything other than the check up report and rabies certificate we gave your staff. They are checking with Petco Corporate but said they've heard of a vet issuing a "wellness letter" to a groomer. How can you improve? Fire your rude incompetent two bit manager and mean girl workers. Petco is a business that should provide good service to its customers. Not your staff rudely lecturing customers about what they want the customer to do when they show up for an appointment that took a month to get. It was a total waste of our time and we will not be back. My hope is those who take time to read this review will arrive at the same conclusion and run for the hills. This place is not worth the brain damage. Stay away.

    I visited Petco Wasilla store and talked to a manager regarding my vet putting my dog on…read moreprescription wet food because of allergies. We had 6 cases of non prescription wet canned food that we had ordered because the store was always out of that food. I asked the manager if we could return the 6 cases all with late 2026 expiration dates and he said yes. He said we can do a store credit or put the credit back on your card. The next day I carried 6 cases in to the store and the manager was not in. The sales clerk said we don't accept returns after 60 days. A different manager came out and she pulled up my name and we have no record you purchased this food here. I told her I ordered that food from them in the store for the last 5 years. After 30 minutes of them trying to find my order I pulled up my bank records on my phone and showed her all of the orders. Magically they were able to find my orders. She told me that the manager I met with was new and that they could only give me a store credit. I insisted on a refund. The manger went to the back room to call her boss and came out and said we will only give you a store credit. The new food is only available on line and using the store credit would not allow me to do repeat orders to reduce cost of the case. I agreed and so she started processing the credit in her register and turned to me and said the system will not allow me to process the credit because it is over 60 days since you purchased. I spent over an hour dealing with incompetent people and walked out with the 6cases. I will pay more purchasing from my vet before I will ever step a foot in that store.

    Frenz Pet Spa - Car wash after groomers.

    Frenz Pet Spa

    (6 reviews)

    They shaved my dog bald in the middle of winter after I told them to leave hair on my dog. They…read moreshaved his whiskers and eye lashes OFF. DO NOT TAKE YOUR PET HERE. I had to leave a star cause yelp makes you

    1/10 Experience - Will Not Be Returning For context I've…read morebeen coming here to get my dog groomed for the past two years. When I arrived I was informed the business is under new ownership... I brought my dog in for an 8:30am grooming appointment, but it wasn't until 8:55 when the manager finally arrived and opened the shop. She apologized, but quickly followed it with excuses. I remained polite, but when I asked a few basic questions about the services, she responded with unnecessary rudeness. She had told me I'd receive a call 20 minutes before my dog was finished so I could plan my pickup accordingly. Instead, she called after he was already done. When I mentioned I was 20 minutes away, she became short and dismissive over the phone. When I arrived, she didn't greet me, she just punched the total into the card reader. I asked how my dog did during the groom, and again, her tone was rude and unwelcoming, though she briefly said he did fine. Before the appointment, I had clearly explained how I wanted my dog groomed, including trimming his tail and face like we always do. Neither was done properly, his tail looked untouched, and his face was barely trimmed. On top of that, his ears were still wet, suggesting they didn't fully dry him. His legs were patchy and unevenly groomed as well as around his groin area was untouched. He looked bad. To make matters worse, she was texting on her phone as I was checking out. This experience was unprofessional from start to finish. I won't be returning, and I wouldn't recommend this place to others.

    Pampered Paws - And bloody leash

    Pampered Paws

    (8 reviews)

    Sheri and the girls always takes great care of my 2 dogs…read more Always recommend! The homestyle boarding is perfect for regular daycare and boarding your pups!

    If i could write a zero star review, i totally would. So we drop off my dog, and its her first time…read moreat the groomers, i understand that she would be nervous and scared and move around a lot getting nics and cuts. But this was a little severe cut and they didnt even tell us when they knew about it! My dog was bleeding all over the car and we had to run back and ask for paper towel, and apparently my boyfriend told me the girl was mumbling saying "we forgot to tell you she has a cut" like seriously?? Shouldnt you be telling us before you hand her over ? My dog was crying so much in the car due to the pain. I will never come back to this establishment, i was very skeptical at first, but my boyfriend wanted to go bc VCA biglake was handing out their cards so he just assumed there was a good reason they were handing them out. This place is at a house and it just didnt look right to me, they had big dogs in the fence running around and small dogs looking out the window, just dogs everywhere there was also an rv on the side of the house. And they seemed so poorly ran..fair warning to dog owners check your dogs before you leave..because they will just send your dog without disclosing this kind of information. I really hope my dog does not have an infection from this, trying my best to make her feel comfortable. If i need to take my dog to the vet, i am definitely going to be charging the bill to them!! Another thing is that they told us $80 for everything and then told us its $95 when we were coming to pick her up. My boyfriend told them he heard $80, so the woman on the phone said "if thats what you heard, then thats what you heard." In a very rude and condescending tone. Do not come here, take your pup to a better place with ACTUAL caring groomers! The proof are in the pictures!!

    Frenz Pet Spa - groomer - Updated May 2026

    Loading...
    Loading...
    Loading...