They shaved my dog bald in the middle of winter after I told them to leave hair on my dog. They…read moreshaved his whiskers and eye lashes OFF. DO NOT TAKE YOUR PET HERE. I had to leave a star cause yelp makes you

1/10 Experience - Will Not Be Returning For context I've…read morebeen coming here to get my dog groomed for the past two years. When I arrived I was informed the business is under new ownership... I brought my dog in for an 8:30am grooming appointment, but it wasn't until 8:55 when the manager finally arrived and opened the shop. She apologized, but quickly followed it with excuses. I remained polite, but when I asked a few basic questions about the services, she responded with unnecessary rudeness. She had told me I'd receive a call 20 minutes before my dog was finished so I could plan my pickup accordingly. Instead, she called after he was already done. When I mentioned I was 20 minutes away, she became short and dismissive over the phone. When I arrived, she didn't greet me, she just punched the total into the card reader. I asked how my dog did during the groom, and again, her tone was rude and unwelcoming, though she briefly said he did fine. Before the appointment, I had clearly explained how I wanted my dog groomed, including trimming his tail and face like we always do. Neither was done properly, his tail looked untouched, and his face was barely trimmed. On top of that, his ears were still wet, suggesting they didn't fully dry him. His legs were patchy and unevenly groomed as well as around his groin area was untouched. He looked bad. To make matters worse, she was texting on her phone as I was checking out. This experience was unprofessional from start to finish. I won't be returning, and I wouldn't recommend this place to others.

First time taking my dog here. They got me in fast and did a great job with her!…read moreI will be going back..

We are so grateful for Denali's Pet Spa! They were able to fit us in for a grooming appointment on…read moreshort notice, which was a huge relief. The staff were friendly and professional, and our pets look great after their appointment. The groomer did a fantastic job.

We stopped in to get more cat litter and spoil our cats. Staff is always friends, and able to…read moreanswer questions. They have our litter and soft treats our cats love. The prices for stuff is so much cheaper than Fairbanks. We signed up this time for their awards program.

I just wanted to say I love this store the staff is great the place is clean organize and always…read morehave everything I'm looking for huge and big high five to the staff there for making it a great place I continue to come back as a very Satisfied customer

wow! just WOW! I LOVE petzoo! like, what can I say? IT'S FANTASTIC! bird care is on point, the…read morereptiles are clearly loved, the invertebrates are treated phenomenally, the rodents have good care, and so do the fish! they carry fun bird toys, high quality treats and food, good travel cages, good flight cages! my only issue is the hamster cages being sold and some of the rope bird toys with the copper bells or the mirrors. if those toys were replaced with shredding toys, you'd be golden! and you can have niteangel cages be sold instead of the ovo hamster cages! aside from those few things, it is a fantastic business! keep it up guys! lots of love from my cockatiel and I!

I frequently go to the Palmer and Eagle River locations and have no complaints. Last Saturday I…read morewent to the WASILLA location to pick up some freeze dried dog food (they were out of it in Palmer) because I was headed north to an appointment in Talkeetna. I realized I had forgotten to pick-up the four bags of kibble I had paid for 20 minutes earlier in Palmer. I am a handicapped senior. The manager curtly told me they couldn't do that and refused to call the Palmer store, leaving me no choice but to be late for my appointment because I had to go back to the Palmerbstore and get the fI've bags of kibble. when I got back to aPalmer, Palmer store told me that had the WASILLA store called, this could have been done without my driving back to Palmer. The wasilla store manager, in my opinion was both rude and lazy because I asked her to call and she pointedly refused to do so.

After reading some recent reviews I wanted to add some positive. Palmer Vet Clinic did a great job…read morewith our dogs, including solving a difficult diagnosis for one of our dogs when she was a puppy. Angela at the front desk is awesome. She has been so kind and compassionate to me. She's a straight shooter. Dr Van Pelt and Dr Perdue have both been wonderful with our dogs. We do not live in the area anymore but they were great. They did have one vet for a short while who is no longer there who I truly disliked, but everyone else? Wonderful.

Do not go to this clinic. There are many others in the Valley now, who can diagnose an animal…read moreproperly. The " manager" needs a new skill set.

As we left the recycling plant, we noticed this place. We certainly don't need another dog. We…read morealready have two rescues that keep us plenty busy. But we did want to check out the volunteer possibilities. Super friendly staff and a very organized volunteer process. All the dogs we visited were wagging tails and looking at us expectedly! Certainly worth adopting!! Their faces were so cute. I wanted to take them all home. The two volunteers we engaged in conversation were supreme-o. They were happy, smiling, and upbeat in a way in which it seems they really enjoyed their work. I cannot speak to the adoption process or costs, but it seems like it would run smooth. They have several rooms where dogs can go to meet and greet with potential adopters. I'm not sure about outdoor spaces or how you have your present dogs meet a potential foster sister or brother. I'll make sure to get clarification on that next time.

I have nothing but bad things to say about a place that hinders you from access to looking for an…read moreanimal to adopt and or identify as a lost animal. You must make an appointment to access their facility which will Couse far less adoptions and hinder people from getting a lost pet back. The animals wellbeing and future should out way anything. Creating an invariant for the staff not having to earn their wage out-waying over the animals best interest is applying.

We have been bringing our dogs to see Lori for years. Every dog we have had has LOVED coming to…read morestay with her. They start howling and barking in excitement as soon as we hit her road. Lori treats our dogs as if they are her own. I couldn't imagine taking them anywhere else.

Get ready, it's spendy. And $900 per month doesn't mean your horse will be looked at every day. I…read morefound boarding horses without water. I found injuries on my horse after they "relocate" her to a "new, improved pen." My horse moved 12 times in the 16 months I paid to board her there. Our personal equipment often was "misplaced" and gone forever. Lynda is personally unkind and unprofessional. Lynda cycles through staff quickly - very very few make it past a year. I ve seen them come and go. Just like people boarding horses- they don't stay too long. Unfortunately if you are new to horses, you will be putty in her hands until she bleeds you dry. I was asked to move because I spoke up about the shitty care our mare received AT GREAT COST. 100 out of 100 times I am greatly unburdened to be out of there! BEWARE!!

The Alaska Horse Ranch is a working horse ranch. They offer riding lessons with experienced…read moreinstructors for all ages and riding levels. It has horse boarding options with outstanding food options. AND there's a feed store! Definitely call ahead to get ahold of the desk for that. The aesthetics need some updating, but you can't argue with the solid bones and functions of the operation.