OCTANE TO GO What a…read moregreat deal. Reasonably priced fuel and a free caffeine fix. And the coffee is better than that served at some of the area's pricier hotels. Some of the service personnel I've encountered here are more helpful than others, but overall, good job Studio City Shell!

Good service, nice station but crazy prices!…read more At almost four dollars a gallon... Why Studio City? Why?... I pass by here a bit and it's never too crowded considering there are only eight pumps and the corner this popular Shell station sits on is on a triangular corner just across from the shopping center off Venture Blvd for Trader Joe's, Sephora, Mendocino Farms and several other shops and businesses. Great place for small gas station market items including lottery tickets and/or scratchers. The also sale large bags of ice here and cold beverages.

I've been getting my vehicles from this place for a long time if you have any questions concerns or…read moreare you looking for a specific car you should contact Bryan he helped me out through the whole process, made it so easy to the point that got off work and just picked up my vehicle. He made it so easy. Before anything, he told me the numbers how they are he didn't try to hide any of the numbers. He told me exactly how much I was getting for my trade. How much am I gonna put down? How much am I gonna pay month-to-month? He made it so easy for me he showed me all his vehicles that were specific to the one that I wanted. He got me exactly the car that I wanted. down to every add-on or specific thing I wanted he didn't pressure me into getting something that I didn't want thank you so much, Bryan An if you're trying to look for service for your vehicle, the service advisors here are so nice and so awesome. I get my vehicle service here and nowhere else. I don't trust anywhere else for service. I am a very picky person when it comes down to someone touching my vehicle they make it so awesome. They make it to the point that you'll understand what's wrong with your vehicle and what it needs. Carmela is the best service advisor. Hit her up if you need any service for your vehicle.

It's clear this place needs a better system.. management or protocol…read more First time bringing my car in for maintenance and I had specifically asked if I was going to have to wait longer than 2hr schedule, I was told no- as this just an oil change- I was text 30 min before the 2 hr mark saying my car will be ready soon it's just in the wash. After coming in on time and waiting an hour and being told 3 more times in was indeed still "being washed" the receptionist gets on the phone and says "you're joking" reluctantly looking at me after and saying my car will be outside for me. I came outside to my car being unwashed and the serviceman saying "yeah idk what happened I just got off lunch" l o l I was told 4x my car was being washed and cancelled following appts to let my car sit for nothing.. I didn't even need the wash, it was the lack of communication. Which clearly is a huge issue here bc the 4 other people coming in had relative issues. As a first time here, I'm extremely disappointed and hesitant to bring my car back just based on this experience. Oh and on top of all of this, upon meeting with my rep- the blond woman sitting next to him was flossing / brushing her teeth at her desk while on the phone. Sure you may have been on break, but come on now... isn't this BMW? lol

This place has stepped up its game for both quality competitive gas and service…read more While it's not the best price this location is prime, making the gas a little more premium in terms of accessibility. The entrances are usually a breeze depending on the time of day and rarely are all pumps full. My favorite thing about this 76 is the convenience store. I always get the warmest and friendly attendants and find some great snacks or liquid fuel (body armor, G2 Gatorade, etc). They definitely cater to the area with good fruit, prepackaged meals/bites and a ton of vegan and gluten free options. The have some outstanding health and safety practices in play at the Ventura Blvd/Van Nuys Blvd 76, easy to see why they do well.

I very much need to leave a review about one of the employees working here at this Rocket Center…read morenamed Robert. I've been in retail for over 32 years and I've trained almost 4000 employees. I know that retaining employees of high caliber and promoting the highest value employees depends most heavily upon their character. Robert's professionalism and dedication to efficiency was evident during our short transaction whereby he made the most timely efficient decisions to correct the price of the engine oil even though it was only a difference of 1.40. He made amends to the transaction politely, swiftly and professionally above and beyond the call of service. However this isn't where the story ends with this exceptional individual. I shortly noticed that I lost $200 cash when I went to deposit it and realized that I'd lost it between stopping at Robert's store and the bank. I immediately called the store asking for Robert as I luckily had made note of his name and divulged to him the fact that I had lost the money in or around the store. This was in the hopes that in the incredibly off chance that it could be found, and that by some miracle the person that had shown such an incredible degree of professionalism would ALSO be of the highest quality and caliber and most importantly would also have a noble enough character to embody the constitutional wherewithal to return it to me. I was in luck Robert - is and was THAT individual. I offered to buy him anything I could to show him my appreciation but he very stoically and politely declined attesting that he was just happy that he could help. As stated earlier, I've trained THOUSANDS of employees and I can't tell you how rare the type of individual Robert is. I hope with all of my heart that ROCKET sees fit to promote reward and keep this individual as I'm here to attest that he will rise to a level befitting the character and discipline that he exudes. My heart felt thanks to him and his employers and I fervently hope that they will continue to cultivate and support this exemplary leader for the betterment of our society and our nation

NEWLY REMODELED LOCATION…read more Unbeatable gas prices compared to all around. Newly remodeled, BRAND NEW GAS PUMPS, and very clean...fully stocked AM/PM Mini Market. (Seems most like a Big Market). They are always busy, but so big... you never have to wait to fill gas. The competitor across the street "76 Gas station" can't keep up with the low prices this ARCO gas station provides. A+ 5 Stars

The place was very inviting and pleasant. The customer service was excellent and efficient. The…read moreplace made you feel at home and not in a rush. This place I recommend to go to when you need gas's, the munchies whatever you need especially a thirst to quench. I enjoy it when they appreciate your business and makes a difference. Happy New Year kindness forward.

Dearest, Yelpers:…read more THIS is your spot, and Joshua IS your guy! It was just such a combo of things, and this particular morning was nightmarish...waking up to a soggy tire is never good, but desperate to get in my workout, I made the trip over the hill anyway. But alas, the STOOPID air thingy at the gas station down the road literalllllllllly *Kim K. voice* REMOVED (all caps are for screaming, you see) what little air I had left in my tire. Yelped another gas station, only to find another broken air thingy. Grrrrrrr. Now imagine a car limping because that's what my next mile-and-half looked like. Pulled up to Firestone, in tears and ready to lay down and just be done with it all (when Axl & Co. wrote "Welcome to the Jungle," they weren't wrong), only to find this ANGEL OF A MAN flutter over to my tire and save me. With kind words and a smile + validation of those rip-off-artist gas station air thingies... Geezus, is it possible he also smelled like Tom Ford Noir? Did I imagine that? Kids, everyone should have a Joshua. Far be it from me to be overly dramatic, but if Joshua were the person we all got to meet up with, first thing in the morning, the world would be a better place. Truly. Cheers, mate! xo

Greg is incredible! I needed to get my tire pressure fixed before an important errand, and even…read morethough I came in at the last minute, he was so kind, patient, and helpful. He took the time to help me when I really needed it, and I couldn't be more grateful! The customer service here is absolutely wonderful. You can genuinely tell that the team loves what they do and truly cares about helping their customers. It's not every day you come across service this thoughtful and welcoming. I highly recommend coming here for any car or tire issues. If you're lucky enough to work with Greg, you're in great hands!

amazing people and helpful services. the cashier juliana was amazing and top notch and also very…read moresweet

Place does not give out free air which in California is the law. They charge $3.00. Places sucks…read moreand they need a training or better supervision.

There is no other garage in all of Los Angeles that I will ever trust with my car or any car…read more Here's the thing... If you need to have your car worked on and you want a fair deal and reliable work, you will not find another place in town betterment than Lou's. I stopped in for gas one day 7 years ago and he's been my guy ever since.

Customer service is horrible. The guy attending treats people like crap. Plenty other gas stations…read morein the area.

Having an old car is not fun. At all!! I always like to keep an eye on everything that goes wrong…read moreor is about to go wrong. Today, around 10:30 AM, I took my car to this Jiffy Lube to get an oil change. This past few days, I have been noticing oil leaking under my car. I didn't want to take a chance and drive like that. Once I got there, few of the employees highly recommended for me to put Synthetic oil, which I was warned before by them and other places that I take my car to. Most European cars are highly recommended. Edgar, was extremely nice, kind, efficient, professional and helpful. Not only did he do my oil change, he rotated 2 of my tires for safety reasons. The whole thing lasted 15 minutes. They offered me to wait in the waiting room, but I chose to wait outside. They do tire rotation, check your coolant, do brake inspection, window wiper replacement, and battery replacement. This was my 3rd time at this particular location. Prices vary depending the service that you get. Forever thankful and grateful to Edgar, management, and of course to Jiffy Lube. Will be back whenever I have a need for any one of their services. They do have a gender neutral restroom, but I didn't use it.Accept most credit cards and cash is always an option. Have been around for over 50 years!

I visited this location for a routine oil change, which took over an hour. However, the biggest…read moreissue was what happened during checkout. The employee assisting me (Juan S) asked whether I believed in God. When I responded that I do not, he told me he would pray for me and my soul. I found this extremely inappropriate and uncomfortable. I came in for an oil change, not a discussion about my religious beliefs. Whether a customer is religious or not is a personal matter and should not be part of a business transaction. Employees should focus on providing service for customers' vehicles, not questioning customers about religion. Because of this interaction, I will not be returning to this location. I plan to speak with management and contact corporate, as I believe this crossed professional boundaries and created an uncomfortable customer experience.