This is my go to store in Old Town when I want to exchange Lottery tickets. It's a small store…read morethat carries the usual goodies. The cashiers have always been friendly to me.

Just RUDE. I stopped by to get lottery and she got the wrong tickets out. Told her that I asked for…read moresomething else and she said "we record everything don't lie" I told her to check recording then and she said "i don't fuc*ing care I'm busy" as she is scanning one chocolate bar from only one other customer in the store. definition of the rude store. I'm not expecting to get a 5 star customer service from small convince store but at least don't cuss at your customer?

Great staff, cute gifts, personalized service. A universe better than CVS. Everyone in Pasadena…read moreshould get their prescriptions filled here!

Excellent customer service! I called today and spoke to the pharmacist since I had questions…read moreregarding a new prescription. All my questions were answered, very knowledgeable, helpful and professional. Highly recommend!

Before heading to Pasadena yesterday, my car gas gauge was at 2 bars. I said I'll just get gas…read moreafter my workout. Sure enough... my gas gauge was blinking upon leaving my workout location LOL. I had to quickly find a gas station. Well, the nearest gas station was at least 5 minutes from where I was at. It was between Chevron or Shell. Guess who won? You got it... Shell! Funny, as I was driving to Shell, I saw Chevron, but it was on the other side of the street that I was driving on so I said I'll just stick with Shell. Great corner location on Del Mar Blvd and Arroyo Parkway. Clean exterior. Prices were several cents cheaper than Chevron... yay! They also have a food mart, but I didn't go in. I prefer to pay at the pump unless I really need to go inside. If they run out of paper, I just make myself a note on gas cost and be on my way and not bother going inside to get receipt. Anyway, thanks Shell for being present when I needed you most!

Honestly I stopped by to see if there were restrooms available (obviously I would've bought…read moresomething if so) but the guy said no. Now I'm looking at the reviews and it says yes. That was a bad enough experience that I'll not fill gas up here again like I do in the mornings or evenings before or after work. TBH the prices are pretty high compared to even chevron down the street. (Yes it was that serious). EDIT: Shibli, thank you for your response; however, as a business/franchise owner you should ensure that ALL platforms reflect the correct information especially if this has been unavailable for 5+ years -- you've had plenty of time to correct this information. As for the Chevron comment, this is my observation and was took my business there as of this morning. Thank you. These small things make the difference on whether someone will use your service moving forward.

I brought my wife here a day early to check on the LabCorp facility in the store. We had never been…read morehere before. A Walgreens employee helped us in getting an answer from the LabCorp technician which resulted in my wife getting her blood drawn a day earlier and to avoid a long fast the next day. Thank you to Valerie for helping us. She was extremely kind and pleasant to me and my wife.

This has been my pharmacy for over 25 years. Today I had an insurance question about a…read moreprescription. I went to the Consultation window. The pharmacist looked up at me with a stern look on her face and said "Do you have a question?" Huge attitude like I was bothering her. I said "Of course I do...". "What is it?" She replied. No greeting and no friendliness about her. I said "Never mind!" The concern was personal and private. I walked away. A few moments later I approached a regular pharmacy associate who kindly answered my question. A smile and a greeting would have gone a long way.

I didn't go to the actual pharmacy part of the store so this is for the main drugstore, but I had…read moresuch a lovely interaction this evening! I went in, mostly just for contact solution, but as I always end up doing when I'm in the CVS, I definitely roamed the aisles and ended up with way more than I bargained for! For one thing, and this is mostly across all CVS locations, I love the store. Some of their things can be expensive, but I live walking to a different location, and I find that when you're a consistent shopper, there are always an abundance of coupons and opportunities to save some dollars. And the convenience is worth it to me. For example, tonight my total was about $64 or so. By the time I had added all of my coupons and signed up for their monthly program, I paid less than $40. Sami helped me out and he was so lovely and kind! He helped me reactivate my ExtraCare membership. I ran in quickly initially without my card since they take Apple Pay, but I needed the physical card to activate my membership. It was truly no issue to run out for my card but he profusely apologized for the inconvenience. Sami was just so friendly and kept up the good natured conversation during our whole interaction whilst still maintaining good efficiency. Overall I left in the least amount of time but feeling completely taken care of. I feel like this is kind of across all locations, but specifically this store did not feel super well stocked. I don't really think that's their fault though. That kind of seems to be the model across most locations. But I will say this specific CVS had a lot more buttons around the store to call the staff since a lot of items are locked up now. My usual CVS definitely doesn't have as many as it needs and it can feel frustrating trying to get help. I needed something today and found an accessible button, and a staff member came very quickly to assist me. Overall, a 10 out of 10, and next time I'm in the area I would definitely stop back here again!

Extremely rude workers…read more Listen, I know the economy is crap and getting paid hourly when you have no other life skills is a crapshoot, but be nice to people. I used one of their carts to transport a case of 24-pack of water. As I was leaving the store, I got stopped by one of their workers who was very rude to me. I explained to him it was a lot to carry to the car and I was going to return the cart when I was done. I even pointed out where my car was. Well, Cart Nazi promptly took out my items and handed me the case of water. Didn't even offer to assist me walking out to my car if he was that concerned. I complained with the store and also left a message with corporate. I know times are hard but pledging allegiance to a corporation who can easily replace you is not the look.

Store is always well stocked produce seems to be good. Meat department is small and selection of…read moresometimes limited. The biggest negative is Sevice. While all the employees are positive they are often understaffed and it's difficult to find someone for help.

This review is mainly for the lack of checkout cashiers…read more During rush hour, there was only one lane open moving at a snails pace. I did self checkout but had an issue with an incorrectly priced item and was told I had to see cashier in regular line to resolve the issue. I ended up standing 25 more min in line just to get my refund. If management reads this, please have more lines open during busy times.

Thank you Mari, Ron and the "chief engineer". Silly story, I got iced coffee and stopped to pick…read moreup my lotto tickets from the machine. One of the tickets floated out of the dispenser and under the machine. Mari from the flora section came over with a broom and got the "winning ticket" out from under the machine. Ron and another staff also came by to cheer her along. Silly morning, but I'll remember their helpfulness. Thank you

Every single time I shop here, the store has been filled with numerous homeless individuals…read moreloitering throughout the aisles, many without shoes and some with visible open wounds actively infected and leaking fluids. Shopping for groceries in this environment feels unsanitary and unsafe, especially when selecting food items that I'll be taking home to eat. Homeless people demanding I buy them things and getting mad when I decline makes shopping extremely uncomfortable. It's disappointing that management doesn't address this issue more effectively to maintain a clean and hygienic space for paying customers. I won't be returning.

I must say I have never had a bad experience at this pharmacy, but there's a particular individual…read morethat goes above and beyond!!!! even helping me out when the pharmacy wasn't open and calling me before pharmacy hours in regards to an urgent matter. Everybody here is kind and knowledgeable. Definitely the best CVS pharmacy around.

Went all the way over to the store today to pick up a prescription and guess what? They were…read more"closed for lunch." I guess CVS doesn't mind inconveniencing their customers to save a few bucks. If they did, they would actually staff their pharmacy properly and stop overworking their people. Pathetic.

Amazing service! Great pricing for smog. Gary is wonderful!! Thank you I'll be back and I will be…read morereferring friends

Wow these guys are crazy for charging everybody for gas prices like this!!! I think I saw a regular…read morefor what $3.69 a gal. ,are you kidding me what a rip off!!!!!! Just down on Lake, I saw ampm for $2.99!

I needed dry ice to keep sone Trader Joe's purchases frozen for the night…read more One of the nice ladies at TJ googled "dry ice near me" snd came up with Joe's Ice. I called and a really nice guy answered and confirmed they had the ice. I asked if he could hold it for me. He advised me that they don't do that but if I came right away it should be fine. I was at the Arroyo TJ's so I quickly headed their way. I was so surprised to see Joe's Ice! It's really cute snd charming! My first impression is that's it's a drive by liquor store. Looked like lots of beer was being sold. The guys worked efficiently and everyone was friendly. I got in line and hit my dry ice. Minimum purchase us 5# fir $13.50. Joe's Ice is my go to place for dry ice! Thanks guys! You are all adorable !

Found this place through Yelp when I was looking for a place to get dry ice for a Halloween Party…read more It's a very small shop, but easy in and easy out!! I loved it!! It's a drive though ice place, yes you read correct, a drive through ice place. There's 2 lines, one on each side of your car. You pull up and the worker asks what you need. I said I needed dry ice. Minimum purchase for dry ice is 5 lbs which will cost you $7.50. I got 5 lbs of dry ice. He put it in a cardboard box because it's really cold and loaded it into my trunk. I paid the worker and he ran back with the change and we were out in less than 5 minutes!! I loved this concept and the no real waiting, There were a few cars in front of us, as it was Halloween, so I'm sure they can get busy. However, with 2 lines full, we were still able to get in and out very quickly!! It's located right at the cross section of Orange Grove. You can bet I will be coming back here for more dry ice again!! The dry ice is in blocks, so you might have to break it some more when you get home, but be careful when you do as you can get a freeze burn from the dry ice. I broke it outside in the box with a towel over the ice so it wouldn't get all over the place. They also sell regular ice, but I don't know how much that is.