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Chesapeake Tile & Marble

4.8 (6 reviews)
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5 years ago

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8 years ago

Wonderful Cutomer service, great selection and the owner Shane is a pleasure to work with. Five star all the way

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11 years ago

Kyle worked with us to help resolve a misunderstanding and we greatly appreciated this gesture.

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Stuart Kitchens

Stuart Kitchens

(1 review)

Called looking to purchase a high end range hood and have it installed by place of purchase. Before…read moreinstallation, we needed to prep the area (tile it) and needed to know if any support needed to be added before tile went up so it didn't need to be torn down later if done incorrectly. Spoke with Steve who offered absolutely no help at all. Not only didn't he know the simple answer but he wouldn't even lift a finger to get me an answer from a technician who installs them. Frustrated and amazed at the lack of support by this company I went and found a company (Design House Kitchens) that was amazing and not only got my answer for me but sent the installer out to look at it and give me my answer in person. This, with not so much as a call and an inquiry for this purchase. Having an installer that was familiar with the installation of these hoods could have easily answered this question over the phone, however, Design House Kitchens went the extra step and sent the installer out to make sure the details were clear and the prep. was going to be done right. Steve from Stuart Kitchens Pikesville, however, made me feel like I was asking for top secret information. Too bad he called me back later with an answer he could have put a little effort into when he was asked. Too late by that point. I had already found a company who had GOOD customer service and who appreciated the business! Guess they don't really need the business. Not to mention their installation price was almost $1000.00 more than Design House. Guess they don't know much about social media either! DON'T WAST YOUR TIME WITH THEM! Very pompous!

The Kitchen and Bath Studio - Dan (center) and the crew.

The Kitchen and Bath Studio

(8 reviews)

In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

We just used the Kitchen and Bath Studio to fully renovate two-thirds of our townhome. To say we…read moreare pleased with their work is a massive understatement. This was a big project and from the moment we met with Dan, we knew we wanted to work with him. He helped us redesign our first floor (including kitchen and bathroom), meeting with us multiple times to come up with a design that worked for our needs. He helped us figure out what materials and design elements worked for our home, really going above and beyond to help us make a lot of decisions. His experience meant that he was able to take our vision of what we wanted our home to be and turn it into reality. The actual project itself could not have gone better. The crew was phenomenal. Their attention to detail and quality of work was exquisite. We did not run into a single issue for this entire project and the final result massively exceeded our expectations. AND it finished ahead of schedule! We HIGHLY recommend The Kitchen and Bath Studio. Dan and his crew were wonderful to work with and the quality of their work is exceptional.

Chesapeake Tile & Marble - buildingsupplies - Updated May 2026

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